they were very nice and had good energy, they even offered me solutions when i mentioned i wanted a brownie but sometimes they are hard and they made me a fresh one 10/10 costumer service ! read more

Insomnia Cookies - Desserts Near Me - Bowling Green, Ohio

A great location for college students on late nights. It's slightly small with little seating room, but there's still some places to sit (though I think most people take theirs to go). First, the service was absolutely incredible. We were greeted right away, and the employee was so kind and patient while we figured out what we wanted. They seemed to be working alone, but they never rushed us and happily answered all our questions. The cookies, of course, are delicious. They did get rid of the cookie sandwich with icing between the two cookies, so that's a little sad, but they still have the version with ice cream in between. Our food came out quickly and was super warm. It was undeniably fresh. It's a bit pricey, but that's expected. Great place for a late night treat. read more

Insomnia Cookies - Desserts Near Me - Bowling Green, Ohio

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First of all,cookies are always 10/10. The CUSTOMER SERVICE THOUGH would be 10000/10 if that was a thing. Long story short, Leslie, the Store Operations Manager of this location went above and beyond to help fix my order( I had 2 missing cookies which they replaced right away AND she then redelivered my entire order a few days later at no charge to me). Such a sweet gesture,I will forever be grateful to Leslie. read more

10/10 Overall great experience. Friendly staff. Always clean. Cookies are always hot and ready for us. Realistic wait times.

TRY INSOMNIA COOKIES. They have my personal favorite type of cookie which is the triple chocolate chip and of course it was delicious. The service was super fast and I appreciate the hustle the worker had as he was the only one working at the time. The store was super clean and seemed well managed and it's the perfect late night cookie spot in Bowling Green. If you've ever had Crumbl Cookies, I ensure you Insomnia is a lot better and is not as sweet and thick as Crumbl. Overall 10/10. read more

I ordered a dozen cookies online a few days ago that was to be delivered at 1pm today to a friend. I tracked the order hours later and saw that the status still said "baking". Odd, I thought so I called the phone #. You can't get directly to the store and they route you to the call center who then calls the store. The store proceeds to lie and says they tried to deliver, but no one answered the door or her phone. She's been at her apt. all day and has roommates. Plus, she's been texting. It's not that difficult to bake cookies and deliver them. Come on, people! Great cookies, but terrible follow through at this location. read more

Ordered a cookie for my daughters birthday...21st birthday at that and it was a huge run around. Long story short...cookie status was and has been BAKING since 2:25pm YESTERDAY. Spoke to 2 different reps and got lied to and run around. They said it was delivered at 2:17...then said we called the # didn't get answer so we didn't deliver!?!?!? What kind of service is this? Spoke with manager Ravonso (spelling) who did get in touch with the BG store and managed to get it right back out for delivery and he processed a partial refund. My review is based on my disappointment in being lied to. At a minimum I expect to get what I pay for. A $30 cookie that was never delivered and had I not checked may have never gotten delivered. read more

Insomnia Cookies - Baking and baking and baking. - Desserts Near Me - Bowling Green, Ohio

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Great for a late night snack, especially after some bar hopping. Insomnia, much like it's Name tends to stay open very early, and always has nice staff members. Prices vary, but if you just want a couple cookies, I'm sure $10 can fill your craving... But hey, fresh cookies especially fresh out of the oven are always addicting. I personally like Insomnia above the other cookie store in town, mainly because it is cheaper and more centrally located. There is no free wifi and there is a restroom. But Insomnia tends to be a quickie stop for a to go snack or midnight munchies fix. I've crossed the street from Stone's Throw or Reverend multiple times just to get a White Mac, always my go to. Once in a while they'll have e limited time cookies, but the list varies. If you do plan on staying there, they do have a countertop table with some seats facing out the window. And there is a pokestop right on it, ripe for spinning. read more

Insomnia Cookies - Desserts Near Me - Bowling Green, Ohio

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Went here 30mins before closing. Service was great, cookies were great! The nice woman that was in there tonight even threw in an extra! Very satisfied with my late night adventure. Will return:) read more

bring icing back!!! That's our favorite thing to order in the sandwich!! We make special trips to stop here just for that

I don't know what people say but this cookies place is a heaven to me and all of my friends. It either late night in Architecture studio 2am they still delivered. The cookies are very good my favorite one is the white chocolate one. Everything is good and very nice and friendly service. A little bit over price but worth it. read more

Insomnia Cookies - 6 pieces pack - Desserts Near Me - Bowling Green, Ohio

This is a delightful little cookie shop near the main crossroads intersection in downtown Bowling Green. Part of an extensive chain covering more than half the states, they are often located near major universities, as is the case with this establishment. The selection of cookies they offer here is quite tempting and the service is very good. The gentleman waiting on us was pleasant and very helpful. While we visited during the day, the shop is true to its name in staying open late. They even make deliveries which is a rather exceptional feature for a cookie shop. If you are in the area, I would recommend making a stop. You will be glad you did. read more

Insomnia Cookies - Storefront for Insomnia Cookies Bowling Green - Desserts Near Me - Bowling Green, Ohio

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Worst Customer Service Award for the day goes to Jennifer at Insomnia Cookies at 143 E Wooster St in Bowling Green. I barely stepped foot into the shop when she yelled at our family of 5 that one of us had to leave because the minuscule sign on the door says that their Covid Occupancy limit is 4. First, if you're going to post a sign on your door, make the sign large enough to be read. Then, place it in a location on the door where it might actually be seen. And, it might be a good idea to treat your customers with at least a little respect. You immediately lost my business. In hindsight, I really wish I would have put Jennifer on the spot and asked her to choose which one of the 5 of us had tonleave. read more

tried to eat insomnia again after a year. still terrible. workers were nice. my cookie was fucked up and it was raw. still not good. will not be coming to this place again read more

This is heaven on earth, best cookies I've ever had! Very fast delivery, warm cookies, cooked to perfection!!! I can't wait to order some more! read more

I had a great experience tonight. I was a little drunk I mishear the lady a few times. And I would like to apologize that this lady had to deal with me. But she was very nice. And the cookies, while I may have been drunk were amazing! Defiantly recommend. read more

They have excellent cookies, wonderfully soft baked, yet they have a nice crisp bottom. I highly recommend the white chocolate macadamia. They're loaded with both nuts and chocolate. The peanut butter cup is really wonderful warm too. I would avoid their ice cream. It's nothing special, and wayyyyy over priced. In fact, just go 1 block down the street to Eric's ice cream factory, get your cookies from here. Then make a sandwich! Now you're talking! I will say their delivery is super efficient and professional! For a sweetheart tooth, go for it, just skip the ice cream! read more

Went around 9 PM on Wednesday and I was greeted with, "Did you place a pickup?" Immediately I thought to myself, huh? After saying no, I was told they do not have cookies to sell to walk up customers. The girl didn't even offer if I would like to place an order, simply denied me making any kind of order. Disappointed given I never buy these ridiculously over priced cookies. read more

Not really a big cookie person. Saying that, these cookies were damn good. If you like to indulge in the sweeter things of life, grab a cookie from Insomnia. read more

The service wasn't very polite, good cookies, but certain aspects of the menu were confusing and the workers not very understanding or helpful about it. read more

Not my favorite place for cookies in Bowling Green, even though I'm still shocked that there is more than one place to get fresh cookies on demand! In theory this chain is a bit faster because they have the cookies prebaked and warming in an oven until they are ordered, but I think the cookies themselves are not as great as the spot one street over. read more

i got hair in my ice cream and my cookie was stale ... also they don't take cash bew before you drive 1 hr away to find out in person

Good cookie shop in town. I'd describe their cookies as more buttery and soft with the main reason to go to Insomnia being that you can buy single cookies warmed rather than having to buy a box at the other cookie shop. When its cold out the shop gets kind of humid and unpleasant inside so delivery is a good option read more