First time trying this spot and what a treat! We ordered online and went there, they pack the cookies on the spot so they're hot and fresh! We tried various cookies, all were delicious, but my favorite was the salted caramel cookie. Place was very clean, staff and service were great! Definitely will come back for more. They are open late also. Happy Nom Nom! read more

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Cookies were really good but pretty dang spendy. That's the only drawback. Wouldn't have spent $20 plus delivery fee and tip for 6 cookies. There was an Amazon Prime half off code so we decided to try it. Glad we did but will be looking for deals in order to order again. read more

Insomnia Cookies - Desserts Near Me - Eugene, Oregon

My friends and I stopped in here tonight to get a birthday cookie for one of my friends. The employee was immediately there to help us and got us our warm cookies quickly. They were super nice and helpful explaining how the free birthday cookie reward worked. The store was clean and easy to find. Parking is a bit tough since it's downtown and pretty much on campus, so we ended up parking on a residential street and walking a block and a half in the rain. Not too bad, but something to be aware of if you have trouble walking. read more

Insomnia Cookies - Menu - Desserts Near Me - Eugene, Oregon

There's a picture of the menu on here from over 5 years ago. The prices have doubled since then. Unfortunately, my dessert experience did not live up to that kind of pricing. I asked if the brookie could be warmed up. They said they are already kept warm and ready to serve. What I received was barely lukewarm, not nearly warm enough to melt the ice cream like it does so tantalizingly in the video playing on the tv in the lobby. And the brookie was dry and hard on the edges. Not very palatable. The strawberry shortcake ice cream was good. And that's really all I have to say about it. I won't be back. read more

Insomnia Cookies - Brookie with Strawberry Cheesecake Ice Cream - Desserts Near Me - Eugene, Oregon

This place has some delicious, ooh, gooey and freshly baked warm cookies that just fall apart in your hand, but in a good way... Rich flavors, and an enormous amount of freshly baked smells when you open that door just wafts into your face. I ordered the Reeses peanut butter cup cookie and glad I made that choice and I ordered a four pack as that's one of the options they have so you can have a little bit of a variety, but I did not know this place came from Chicago and it taste amazing and they're open 24 seven so you can come in at any time to get your dough on an even have them ship a cookie to you which is bizarre! read more

Insomnia Cookies - Reese's Peanut Butter Cup Cookie - Desserts Near Me - Eugene, Oregon

Don't be tempted, especially through DoorDash. They conduct their own deliveries now. DoorDash doesn't track or handle them. DoorDash will tell you to call the store directly. However, there's no way to get through to the store even with a local number. Just don't do it, especially for a special occasion. Don't. read more

I came here at 11:09 PM. AND YOU MF's WERE CLOSED. TWICE. You are supposed to be open until one. ONE A M. I wanted a LATE NIGHT SNACK. a COOKIE. INSOMIA COOKIES MY ARSE. According to google.. "Persistent problems falling and staying asleep. Most cases of insomnia are related to poor sleep habits, depression, anxiety, lack of exercise, chronic illness, or certain medications. Symptoms may include difficulty falling or staying asleep and not feeling well-rested. Treatment for insomnia consists of improving sleep habits, behavior therapy, and identifying and treating underlying causes. Sleeping pills may also be used, but should be monitored for side effects." INSTEAD OF MEDICATION I WANTED A CHOCOLATE CHIP COOKIE. BUT NOOOO, SCREW YALL read more

I am always a fan of a store that exclusively sells cookie. And now I am a fan of Insomnia Cookies. I stopped in here on a whim while out for a Downtown Eugene stroll. As soon as you walk through the entrance you are greeted with the most amazingly warm and sweet scent. It can just be from the cookies alone, they have to pumping that through the vents. I contained myself to only walking away with three cookies: classic chocolate chip, strawberry shortcake, and vegan birthday cake. All had the great soft texture of a good bake and each had their flavors spot on. I highly recommend this place. read more

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This place never fails! Always around midnight, while i am on vacation, Insomnia becomes a "must have"! Those double chocolate mint cookies are insane! Snickerdoodle, peanut butter chip and any other cookie you choose is going to be delivered warm and perfectly baked! Don't forget to add milk to your order! You will need it! Go for a whole dozen, if you don't you will wish you had! Wish they were available in my neighborhood in California !! read more

It's always a pleasure to crave something then get it exactly what you want. That's what happens within insomnia cookies. I promise you will regret your decision, but love every minute of it. So thankful that Eugene finally has something like this. read more

In a late night desert craving while staying in Eugene for a night, the fiancé and I got cookies and ice cream sandwiches delivered through GrubHub at 12:30am. I'm happy to report the cookies were hot and fresh tasting, the ice cream unmelted, and the delivery was quick. Seriously fantastic and hit the spot hard. One happy warning: The normal cookies are thick and delicious, and the deluxe cookies are not only specialties but also larger than normal read more

Delicious cookies and brownies! The confetti ones were my favorite! Definitely coming back here! I'm sad this is the only one in Oregon. I hope they open more locations!!! read more

I came here to fulfill a 10pm cookie craving and I had very high expectations for this place. I know a great cookie when I taste it, and these were not them. The quality is on par with fast food cookies. They are served warm, which definitely helps the case, but for $1.75 a cookie I expect a bit better. Our favorite was the oatmeal raisin but even then it wasn't a delicious oatmeal raisin cookie, just the best of what we tried. There was just nothing amazing about these cookies. Customer service was good though, so one star for that and 2 for lame cookies. read more

Insomnia Cookies - Peanut butter chip, chocolate chunk, white chocolate macadamia, and oatmeal raisin - Desserts Near Me - Eugene, Oregon

You're the Amazon of desserts! Always fast delivery (I'm talking 15min or less) and cookies are always hot and delicious! Only recommendation would to fix the bugs with the app. Can be really glitchy read more

We stopped in at Insomnia to try the cookies everyone said we're so amazing. We bought a dozen cookies for $22. They were good, not great. Not something I would crave and have to go back for some more. The parking is hard to come by, and they don't accept cash. read more

Wow! What a treat! Hot, fresh cookies delivered right to my door in a cute little pizza box. When I ordered a dessert for my late night craving, I didn't expect them to arrive fresh from the oven! Mind blown. Fantastic concept. I ordered six different cookies, among my faves were the snickerdoodle (OMG), peanut butter cup, and peanut butter chip. Still delicious the next morning too. read more

I will not buy anything from this store!! Delivery cars out front parked in the street blocking the lane of travel! I have come close to being hit by other cars trying to get around there delivery driver cars parked illegally, there is an parking structure literally 15 feet from there where they could park in a covered area ! I saw a LTD bus almost clip a car trying to get around them , this happens EVERY night!!!! Avoid this place at all costs if they can't even follow the law, next call will be to the police and to get them towed!! read more

Had to deal with a delivery driver who smoked around the food. Oliver? On the phone made the order right and sent out a new order right away! Thanks dude! read more

The cookies are very mid for how expensive they are, HORRIBLE customer service. I just went in tonigjt & they were out of damn near everything on the menu & acting like they were bothered about having to tell us that they were out of everything we happened to ask for. The guy with shaggy brown hair and an eye brow piercing rolled his eyes every five seconds while sighing and moping around while we struggled to order since everything we asked for they were coincidentally out of, and the guy with the dyed hair and makeup kept talking to us like we were stupid because we can't magically come to the realization that they don't actually tangibly have half the items on their menu. Probably won't be coming back read more

Both employees at the counter greeted us with literally the worst customer service EVER and acted like serving cookies was the biggest burden they have ever endured. When we were ordering they denied everything and said they were only serving the regular blondies- no brownies or brookies or red velvet valentines special..valentines day is in 2 days and the shop wasnt even close to closing... very dissatisfied as this was my FIRST time trying insomnia!? read more

This place has the best cookies I may have ever had! I love that they have delivery options & also sell milk. The cookies are always soft & warm & fall apart in your mouth. I withheld the 5th star due to their customer service...we tried calling them 6 times & they never picked up so we ended up driving 15 min into town & picking up, and when we walked in the employees were talking to one another and I was the only one in the store...amazing cookies tho. read more

The vegan cookies are amazing, the service is great and delivery is fast. I'm obsessed!

What's not to like about ice cream sandwiches? I had the deluxe chocolate chip cookie with a caramel ice cream. The cookie was delicious and warm! This place is even open until 0300. Not that I needed to know of a cookie spot for late night cravings because that's the last thing I want to work off, but I know I'll be back at some ungodly hour for these! The only reason for 4 stars is because their ice cream selection was slim. read more

I ordered cookies to be delivered to my daughter who is away at college...they were delivered within 15 minutes of the order. They called her to see where to meet her. She says they are delicious! We will definitely order again! read more

I discovered Insomnia in a google search and decided to check it out with my husband after our date, before heading home for a movie. While the counter guy wasn't the friendliest, he wasn't rude. The cookies were really good, flavorful while being a bit crispy on the outside but soft on the inside. We tried and enjoyed the chocolate chunk, peanut butter, double chocolate chunk, white chocolate macadamia, m n m and oatmeal raisin. With a dozen the price was approximately $1.60/cookie and I felt it was worth it. read more

Ordered for the first time Friday night and it was great! Delivery was SUPER fast and the order was correct and warm still. I agree with other reviewers and the ice cream is 10x better than the cookies so you must order the ice cream when coming here forsure... we liked it so much we ordered again the same night just a few hours later.. delivery took about an hour the 2nd time which is why I took off a star and my bf fell asleep waiting but it was okay ofher than that read more

The cookies were okay, only 3 out of 8 of my cookies were warm and the other 5 seemed to either been over cooked or sitting out for awhile.

Cool place, especially for people like me who have never baked a pilsbury crescent roll successfully and want some fresh cookies. They also have ice cream for custom cookie sandwiches. A little on the pricey side. Almost $10 for a half dozen cookies 3-4 inch in diameter. One thing I wish they offered is seasonal or rotating recipes. It's a cool spot. Especially for the factor of being open as late as they are. read more

Tried this place for the first time last night after walking by many times. As soon as we walked in the smell of cookies overwhelmed us, it smelled so good. The cookies were good, a bit expensive but it makes sense because they need to stay in business somehow. They were warm, could've been a bit warmer.. but the center was perfectly gooey. Well definitely be going back. read more

Foods are good but the girl work there holds extremely bad attitude. Don't know other people work there but at least whom I met today made me don't want to visit again. read more

Wow!! 2 different warm gooey cookies with ice cream in the middle. Yes please!! Cute little shop

Costumer service can really be hit or miss, have encountered some really chill people who make nice small talk and send you on your way feeling good about your overpriced cookie. But half the time you can count on a absolute B word with quite the attitude... like ur giving me a cookie out of a warmer I'm not asking for anything out of realm. Anyways LOVE the cookies those hoes are hot and delicious a little expensive but like what's not these days, supply and demand my people. read more

Literally the fastest Delivery I've ever seen in my life. Cookie were warm and sooo delicious. Best midnight snack ever.

I tried to have a box of cookies delivered to my friend who lives on campus at the University of Oregon, so I called the Eugene location. The website said the address was invalid since it was a dorm and I didn't know what the name of the hall was. When I called, I was sent to hold without speaking to anybody for 10 minutes each time. I tried again an hour later and someone finally picked up and told me how to punch the address in, so I hung up and did exactly that, except it still said it didn't exist. Tried to call back, and again, nobody was answering, so I gave up after hours of trying to deal with the website. read more

GREAT COOKIES. WE DROVE 2 hours for JUST these cookies and it was SOOOOO worth it! Definitely recommend.

The ice cream surprisingly was better than the cookies! But the cookies were also dank. The employees were great, I think Dillon was his name, he was awesome. My ONE complaint, is that if you pay with card they don't give you an option to tip, management needs to figure this out because I always plan to tip but don't always have cash, it's unfair for the employees that have to work till probably 330 or 4 am, and can't make tips because their employers don't allow them to unless they're cash tips. I'm pissed about that, but other than that love the business and employees. read more

usually like this place but have gotten cookies that were literally uncooked delivered to me multiple times and a lil expensive so it's frustrating having practically raw cookies more than once on occasion read more

The cookies are decent. It's going to be hard for me to go here again when I can get freshly baked (straight out of the oven) cookies right around the corner. read more

Just ordered Delivery the chocolate chunk,sugar,peanut butter and double chocolate cookies and they came fast and still warm thought they were all pretty good recommend if that sweet tooth hits late night read more

Cookies are delicious, especially with the ice cream! I got an ice cream sandwich with cookies and cream ice cream, between a white chocolate Mac cookie and a double chocolate cookie and it was to die for! read more