Monarch Diagnostics in Irvine, CA has been a reliable, valued partner for our team and our clients…read more Their staff is knowledgeable, responsive, and genuinely pleasant to work with. We especially appreciate the personal, people-first customer service and the flexibility in scheduling. Their clear communication and timely turnaround help us stay efficient and consistently meet our clients' needs. They combine professionalism with a human touch, and they continue to support the work we do for the people we serve. Monarch Diagnostics is a partner we're happy to recommend. CEO, Dr. Lena AFZ Detox, Residential Treatment, and Sober/Transitional Housing

Monarch diagnostics has been an amazing resource to utilize and an even easier company to work…read morealongside. They have provided me with fast and reliable sample pick-ups as well as readily available phlebotomists. Ashley Gollwitzer made my onboarding and ongoing work with her and incredibly smooth and streamlined process. I know that if I ever needed to call her day or night she would be available.

I had an incredible experience at Pacific Medical Laboratory with Dr. Zarghami. I was in and out so…read morequickly--my blood work was done, and I even had the results the same day. Dr. Z was amazing to deal with, and the entire visit felt smooth and reassuring. The facility was spotless, and I felt completely safe. Five stars all the way for Dr. Z and his amazing team! If you need any blood work or lab work this is the place!

Pebbles drew my blood and she was great! Phlebotomists usually have a hard time finding a vein,…read morebut Pebbles got it the first time and it was painless. I highly recommend Pebbles and PML when you have a blood test.

Took my husband for a procedure at Newport Harbor Radiology, front desk receptionist was a bit cold…read moreand just doing her job, did not even look at me for paperwork... would have giving it 5 stars except for the front desk cold people there. However, once my husband was introduced to the radiology area the staff were more than kind and understanding, very personable and treated my husband and me as real human beings not just another chart number! Thank you for your bedside manners appreciate it, especially when a loved one is going through a difficult time in their lives! Nice and clean facility, did not have to wait too long. I recommend this facility!

Why do some of your providers have contracts with Aetna and others don't? And how am I supposed to…read moreknow which of your radiologists are contracted with Aetna when you assign me one at random while I'm laying half naked on ultrasound table? As opposed to ...I don't know... informing me when I make the appointment? So that I'm not surprised by a larger bill than the last time I received the same exact service. Your billing methods are dishonest by lack of clarity. You're everything wrong with the healthcare system. You and HOAG are partners in crime.

The only legitimate certified testing center with a fast turn around time. Very easy experience and…read moremy results came in 24 hours. I love this place and they're super friendly. I will always keep coming back to this testing site. Thank you so much!

Yousuf was a LIFESAVER! My husband and I had to get tested to go on an international trip and…read moreneeded PCR results within 24-48 hours and got them back in plenty of time. Yousuf was very helpful, prompt and responsive. We will always go to this center from now on. We drove 30 minutes to go here!

Not sure the other person's experience buy I've been with this practice for around 10 years. I can…read moretext my doctor at just about any hour of the day or night and get a response, get medications called into pharmacies, schedule bloodwork, office visits, etc... He also handles Iron infusions for me, deals with specialty physicians, and has gotten me into a ortho when the best I could do was 2 months out. It's not cheap, but it's by far the best care I have ever received.

This concierge doctors office seemed like the real deal. Unfortunately their performance leaves a…read moregreat deal to be desired. I was sent a different patients visit and test results after my first visit, not a start to inspire confidence. I only received part of my own lab work so goodness knows where the rest ended up. They promise to set up physical therapy and exercise regimens but there is no follow-up and nothing happens. Their doctors are supposed to be on call and available to concierge patients through phone and text but it is extremely difficult to get a call back, and the office staff seem to go out of their way to be unhelpful. Calls are not returned, information is not passed on to physicians, and the entire office seems confused. They refer to themselves as a concierge practice but essentially have no idea what that actually should be. Front office staff seem nice but follow up and response is awful. Doctors get impatient with patients because they are being told by office staff that information is being sent out when it actually isn't, and the doctors don't seem to have the time to follow up on anything. A concierge practice that keeps you waiting for two months for lab results, repeatedly telling you that the lab hasn't sent them over when you know very well that Quest diagnostics have results back in a couple of days. Office staff will also tell medical staff that results have been sent out and that patients are somehow mistaken, leading to extreme frustration at the patient level. Doctors seem knowledgeable but are clearly too rushed with too many patients and a very poorly trained support staff.

Excellent well versed in their specific specialties - these doctors are stellar! one of top 100…read morehospitals in the US- I have been going to UCI since 2012 or 13- back then It was easier but the system is always updating everything- so it takes patience if you're new-but well worth the wait

I scheduled an appointment with Dr. Sheahan for my 90-year-old mother for October 30th several…read moremonths ago. (Since then, the office has rescheduled this appointment due to the doctor being unwell!). We get many texts to confirm the appointment, and then the Dr. gets sick on the day of the appointment! The same thing happened yesterday morning (December 4th)! The doctor is unwell again; therefore, the appointment is canceled! If he's sick, why did they confirm the appointment yesterday and early this morning? They suddenly canceled three hours before the appointment. When we contacted, they responded, "How about another doctor tomorrow?" Either the clinic is very disorganized, the staff is performing favors for other patients, or the doctor does not know how to conduct his business! How could the office or the doctor treat a new 90-year-old patient in this manner? The specialist at UCI referred him to us. This is completely unprofessional and insensitive. When we called today, we heard every excuse in the book and repeated "we understand, but this is the way it is" NOT GOOD!

**************************** ***********Beware!!!*********…read more**************************** Had a random drug test by my pain management doctor (pee test) they're this COMPANY not covered by most insurance companies Equaltox, LLC: is charging me $3,016.00 for a pee test (which I haven't even seen the results my doctor has) recommended by insurance company appropriate allowance to be paid to EQUALTOX, LLC is $111.92 huge difference compared to $3,016.00 they're trying to make me pay, this company is a complete rip off stay away!!! I have attached a copy of proof of there insane billing

I've come here twice and both times I've had issues with the quality of the service. They also just…read morestarted charging a bogus lab fee even though I have two ppo insurance companies. Makes no sense. The people taking the tests don't even wear their masks properly. I would advise anyone to think twice before coming here.

It took me about two years to find a really good doctor, and I involved the help of my sis RN…read more I was very selective, looking for specifics, just few: MD who has the patience and ability to understand a very complex situation and background of a pacient; does not rush to prescribe; tries other alternative while considers many other situations & complications. Sensitive & Very Patience. And somehow I wished to be Korean since I was very familiar with culture and I knew how well & important it is for them to approach health from all levels. And I finally finally found him - doc KIM!!! I got on treatment w him, 18 months later I was doing much better! back on track. Extremely please with him. And I'm very hard to please. And he moved ... left YLPC ... I was devastated! I switched 3 doc already.. If you want a diligent, caring, extremely balanced doctor - look no further!

Finally got my test results back and the dr didnt even run a specific test that we discussed in out…read morevery brief meeting. His office called with the results and when i asked to discuss them, they told me not to worry everything is normal. They mailed me the results and i need a basic medical understanding to decipher. If you are looking for a physician, don't stop here. Too busy. Not interested in patient service.