Rholene Jamandre (Business Owner),…read more
As the update reply feature of yelp has length limitations, please see my responses based on your responses. Even though my responses may take quite awhile, rest assured that I will address your responses accordingly to the limits of my time and schedule. To all the consumers reading this review, I would like to share what I have personally picked up, and what the experience taught me, transacting with R&R Services SoCal, they are as follows:
1. Research extensively and do not trust information provided to you even when it appears legitimate, and owner claimed all was valid, company was bonded, and has insurance.
2. Check the legitimacy not only of of the business identity but also the license number presented to you. Establishing a business identity does not warrant an automatic specific licensing by trade. In the issues I had with R&R Services SoCal as so discovered later by other customers during their business transaction as I have as well, and confirmed by the Contractors State License Board, he does not have a valid license, nor have any other license on record.
3. Check for business identification, and company insurance.
4. When your contractor keeps calling out, unable to meet deadlines, unable to come up with fund to support his own business and solely rely on asking for advanced payments, and these were in my case working with this business. These are great indication of general poor management, and possibly declining business, or no fund to begin with at all.
5. When your contractor keeps talking about other experiences he had with his previous clients that are either suing him, asking to be refunded by almost 75% of the actual work he did, reversed/disputed payments stories from repetitive re-work where clients like me almost already offered to pay for parts because your contractor could just not execute, stories of customers who asked the contractor to leave instead of continuing with the job orders, these are all positive indicators of the level of knowledge, skills, and abilities of your contractor to actually execute your possible job order, depending on what was the ask. In my case, the job order was to create a partial ceiling storage, replace the old garage system, install canned lights, install two chandeliers, and replace two toilets. By record, none of these turned out to be in any way a good experience to recall, I can repeat all the details on how Rholene of R&R Services, SoCal executed the job order, that the ending remained to be not only a highly stressful personally up to alopecia condition level but an extremely traumatic experience, overall.
6. Read reviews, scrutinize the validity of the reviewers, and their reviews. ensure that they are legitimate individuals, and not review posers. Be fully aware.
In the end, Rholene Jamandre bit more than he can chew, and swallow. He took on a project where he lacked KSAs, and underestimated the job order repetitively confirming that he can finish in one week with just him and no experience helper, followed by a promise to finish on the 2nd week, 3rd week, until his time run out, and decided to abandon the project. There was no rework that has been done, re-work did not take place with this project. He could not finish the job in time, and no longer knows how to make corrections from his own mistakes.