I Came for a diagnostic, didn't receive a call back in two days, call up to find out the diagnostic…read morestill hasn't been ran, pick up my vehicle but now with a disconnected radio and drained battery(both issues that weren't there prior). Service manager Tim said the techs "have no clue what happened." Go figure, wouldn't take any vehicle I own or company owns here. Extremely untrustworthy! Shows why this isn't a 5 star Ford....

I'll start with, the only bright spot with this car buying process is Elias. This guy was so nice…read moreand helpful. Let's get into it. My wife totaled her 2020 Ford Fusion so we were on the hunt for a basic SUV all we really wanted was a bigger screen for navigation purposes. We told them over and over what our payments were ($377) with an incredible and unbeatable interest rate (.9%). We were realistic in that we probably were NOT going to get that rate again. That was okay. We knew that going in. We started with saying that we were interested in an escape or eco sport. Something on the cheaper end. Obviously there is limited inventory so neither of those options were available. We were shown a 2021 Nissan Kicks. - valued brand new at about 19.5K. Right in our price range. There were no floor mats, the car was dirty but had the basics of what we needed. We test drove it and started with numbers. (The real fun part). Elias was open about how at this dealership they AGREE on a price. Which we settled on 24.8K. In my opinion STILL overpriced but it's fine. We were told "at this point we just want to get rid of this car". Tyler, the manager came in after I countered and basically said they couldn't go down any further. That they would then lose money on it. He said "I don't ever want to get someone in with finance and then their payments are double what they thought." When we moved to finance, I started to get cold feet. Yes the maintenance package and the warranty was great but it would make our payments $502. Our fusion payments again, we're $377. So we were already over budget. Not once did finance give us the total of the car. They focused on ONLY telling us how much our payments would be. I mentioned 3 times how I wanted to come back on Monday with a down payment and was basically dismissed. And was told "well the difference would be $50". Doesn't matter. The moment someone says I'd like to come back, that's a hint. Or at least it should be. When I finally got all the paperwork together the next day imagine my surprise when I saw the total amount financed was 35,000. For a car that OFF THE LOT costs 19.5K. This car was used with 4800 miles. Not to mention with interest the total amount of the car would be almost FORTY THREE thousand dollars. That is more than my F-150 cost brand new. When we called to ask about possible return of the vehicle since this was WAY out of our price range, finance said "we don't accept returns". Tyler, the manager said "let me get more information and I will get back to you soon" ...2 days later and I still have not heard back. Bottom line is, it wasn't a horrific deal but we definitely could have gotten something else for $502 a month. We just should have taken our time and resisted the pressure.

Dishonest and unprofessional dealership. Would not recommend pitcher a car from them and do NOT get…read morethe warranty. It is a SCAM! 7 trips (not an exaggeration) to the service department and they somehow still can't figure out how to repair the AC correctly. Convenient though that they charge a $100+ fee every time I come in to get it looked at even with having a warranty. 3 months into the process and AC is still not working correctly. They must know the warranty is about to expire. Why drive to El Reno to this awful company when there are lots of better options in the city? They don't care about their customers.

Got a car here JR Lonelodge helped us out! Gave us a fair price and reliable service.read more

If you Have an issue with your vehicle and want it fixed stay as far away from this shop as you…read morecan. I've had them patch a tire guess what ? leaks from patch location had to take it to another shop. brought my vehicle in to have them fix my ac told them it needs Freon they drove it for no reason at all. didn't even hook up the Freon machine to the vehicle. I don't know where they got their techs from but this makes me sick I can only imagine how many poor folks these people have ripped off. I basically paid these guys $60 to drive my vehicle and lie to me. please whatever you do never bring you're vehicle here for anything. you're welcome

Steve was very helpful I had multiple flat tires within a month, he helped me both times very…read moreprofessional went above and beyond

They work on ALL cars! I took my Lexus to the dealership and tried to charge me over $3K. I brought…read moreit to them and it was only $800! Nice and friendly and great location!!

Expert? Judge for yourself: We are all human, and humans…read moremake mistakes. I feel like the best way to judge a business is how it handles it when it does make a mistake. I brought my car in for an oil change. The day after I got it back, there was oil all over the driveway. They cheerfully towed the car in, and fixed the loose filter, providing me a ride home and sending a Lyft to get me when the car was ready. For my trouble, they gave me a free oil change in the future. Next day, same thing: oil on the driveway again. Somewhat less cheerfully, they asked me to bring the car in. This time, they had crushed the washer on the drain plug. I got a ride that time, too, but one way only, and they didn't throw in a third oil change. These guys may not get it right the first time, but they will keep trying until they do, sorta. I will give them that.

Extremely rude to my teenage daughter when she brought her vehicle in to be repaired. Would not…read morework with her at all and then treated her disrespectful when she found another autoshop willing to work with her for payment. Any business that treats a teenage girl like crap when she's just trying to get her vehicle fixed on a fixed income that is also paying for college will never get my business!!! Ridiculous!

The service was very prompt and reasonably priced. I liked it better than going to the dealership.read more

Was recommended by a coworker, but they are amazing! Great customer service and keeps you updated…read moreif anything pops up. Affordable prices and very reasonable!! First time going to a place for my vehicle and they made it a great experience and I'll definitely be returning for any car needs!

Happy, Happy Customer! Dropped mu Blazer off about 11:00, air not working. Fixed and ready about…read more5Pm. Freon leak. They called and told me the diagnosis. Little part and installed, added freon and I'm good to go! Thank you, Great Customer Service! Highly Recommend!

This place is amazing! John & Heather were so helpful. John answered questions and help me…read moreunderstand what 2 other shops had suggested! Integrity is still alive! They even suggested a place for some general repairs I also needed. Thought I needed an overhaul, but they were able to replace our lead frame. Saved us so much time and money. Would recommend to anyone.

Great costumer care ! I needed work on my KIA, and…read moreaccording to (kalidy Kia ) I needed a new transmission and a boot. Something just didn't seem right, and I'm thankful for that, because I would have never know how bad they were. The guys here are wonderful people and honest! They found my problem right away and needless to say just as I thought it was not my transmission. I Highly recommend A AND A TRANSMISSION IN YUKON ,OK

I absolutely recommend Mr. Transmission Milex in OKC! Finding an honest mechanic is rare, but Roman…read moreand his team are the real deal. I brought my car in for some A/C work, and I was bracing myself for a huge bill. Not only did they do a fantastic job getting my car ice-cold again, but when it came time to pay, the final total was actually LESS than the original estimate! Most shops would have just pocketed the difference, but the crew here has incredible integrity. They are professional, fast, and clearly care more about building a relationship with their customers than just making a quick buck. If you're looking for a trustworthy shop in Oklahoma City that does quality work at a fair price, this is it. I'll definitely be back!

Dont be fooled by these fake reviews i got my 2000 honda accord 4c brand new transmission put in…read morefor 5k (taxed the fuck otta me) by the way im 19 they scammed me im not driving fast Regular city speeds regular highway speeds transmission only lasted for about two months before it gave up put the car back into the shop Mr. transmission he said the warranty does not cover it and it's going to cost another 5K new transmission again by the way worst place I've ever been to, do not go please you will only get scammed.! he was very short with me on the phone as a scammer should wasted hard times didn't even call me. I had to call him a week later to even check in on the car. I beg of y'all do not go here or you can go anywhere else in Oklahoma. GO TO FLEET TRANSMISSION HE WILL GET YIU RIGHT