From the people who helped me set the appointment to the serviceman who came to do the work and…read morerepair my unit. Awesome is the only word that sincerely speaks to each phase of this company. They did a fabulous job and I would HIGHLY recommend them for your A/c work. Just for some perspective, I'm an old geezer who has managed quite a few rental apartments and I have cycled through different companies and I have to tell you, I'm not easily impressed. Again, all I can tell you is AWESOME.

I want to preface this review by stating that I was satisfied with the employees who provided the…read moreinitial estimate and performed the repair. However, my complaints with Bounds Heating & Air stem from their business practices, lack of pricing transparency, and poor communication. Earlier this week, just days after my wife and I welcomed our first child, our AC stopped blowing cold air. While the unit was cooling, the blower motor had failed. Since Bounds had installed the system when the home was built in 2013 (their sticker was still on the unit), I assumed they would be well-suited for the repair. I called on Tuesday, and they sent a technician who diagnosed the issue and quoted me $1,420, plus a $90 diagnostic fee, bringing the total to $1,510. While I had seen similar repairs estimated between $800-$1,800, I needed the repair done quickly and didn't have time to shop around, especially with a newborn in the house. Scheduling Issues The technician was scheduled to arrive between 3-5 PM the next day, as we had a doctor's appointment earlier that afternoon. However, I received a text just before 2 PM stating the tech was on the way--meaning no one would be home. When I called the office, they claimed the appointment had been scheduled for 1 PM and that the tech was actually running late. I still had the original voicemail confirming 3-5 PM, but despite the miscommunication, they did send another tech later in the day. The technician arrived around 4 PM and completed the repair in 40 minutes, which I appreciated. However, after researching later that night, I found the blower motor itself typically costs around $500 at retail, and likely less for a contractor. Lack of Pricing Transparency The next morning, I received an invoice--but it was not itemized. There was no breakdown of parts or labor, no part numbers, no taxes, and no indication of whether the parts used were OEM, aftermarket, or remanufactured. I had never seen an invoice so lacking in detail. When I called to request an itemized invoice, I was told that Bounds does not provide itemized invoices and that it was "not standard practice." After pressing the issue, I was eventually contacted by a manager named John, who explained that Bounds uses a third-party national company to determine pricing and that they would not disclose the cost of parts or labor. I expressed that while I understood a markup was involved (as is common in many industries), a business should still be able to break down what the customer is actually paying for. If the motor cost around $500, that would mean I was charged $920/hour for labor, assuming a one-hour minimum. When I pointed this out, John refused to provide any further breakdown and made it clear the owner would not either. Essentially, the response was: "We're not going to tell you what we paid for anything. Tough luck." Final Thoughts I have never encountered a company so unwilling to provide basic pricing transparency, and I will never use Bounds Heating & Air again. I strongly advise others to seek out a business that values clear, upfront pricing and better communication with their customers.

Did a great job on a rug in a condo i own, so i called them back for a different apartment…read more After 31 days, stains started showing in the VACANT apt. I called them and asked why this happened if they use high extraction, to which they replied 'no, we use steam cleaning', and told me there would be a $45 charge to take a look , since it was 'so long ago'. i would not use again, 'high extraction' claims stains and damage to underlying padding do not resurface. They should at least stop by to see what was going on. The manager avoided my calls and just relayed a message about a second charge , if he came out to my centrally located condo, again.

Roger from The Best Restoration came to my house to survey the water damage in my bathroom more…read morethan two weeks ago. He promised to give me an estimate within five days and left. However, he never gave me an estimate even until today. I was told he is out on field whenever I called the office, which is more than four times. He never returned my call although I left message through Alex or Brittney. Also, I was told his manager Dan would call me but it never happened. I am not sure why they intentionally gave false statements whenever I called them. Moreover, I am not sure why they came to house and promised to give me an estimate in the first place. The Best Restoration doesn't keep its promises at all.

Zane arrived to inspect and provide an estimate for my HVAC. He contacted me to advise when he was…read moreon his was on his way and arrived on time. He was professional, courteous, and thorough. He explained his findings and provided a written, detailed estimate within 30 minutes of his departure. Of the three companies I contacted for an estimate, King's is the only company to have provided a thorough inspection for the job. Highly recommend.

Needed service for my AC unit that was not working. The tech that CJ sent out, Daniel Hunt,…read morearrived as expected and found the problem quickly. He was very professional and personable in explaining what was causing the issue and fixing it on the spot. He then checked the entire system and left us very happy. Highly recommended.

My AC unit went out, and it was a blistering 86° inside of my house. My kids and dog were not happy…read moreat all. I called Sunshine Services and spoke with Faith. I explained the situation to her, and she had technician Shane Nase come out to assess the issue almost immediately. Shane was here for about an hour and got me back up and running with AC. THANK YOU FROM THE BOTTOM OF MY HEART!!! Highly recommend Sunshine Services for your needs!

Sunshine Services located in Gainesville went above and beyond with their level of professional…read moreservice and communication. They were very responsive and knowledgeable in providing us with expert installation of a central A/C unit for our rental property. Technicians were very efficient and even cleaned up afterwards. We also enrolled in a preventative maintenance program to ensure a long life for our air conditioner. They also offer both Plumbing and HVAC services. They did a great job.

We were very pleased with the service, timeliness and professionalism of Mike, Dale and DJ who…read morecleaned our very tall windows on our house and screens on our screened porch. They couldn't have been nicer and did an excellent job with the cleaning. We will use them again and highly recommend them! Anne Marie and Billy Brame, Gainesville FL

About to sell the house and after 10+ years, it needed a good cleaning!…read moreRub-A Dub-Dub did everything: power-washed driveway, walkway, brick house; scrubbed tile and grout; cleaned carpets; washed all windows inside and out; cleaned every part of inside of house (cabinets, floors, walls, oven, fridge, bathrooms, etc). Good prices. I had to reschedule the cleaning, and they were fine with that. The owner showed up just about every time - to work and/or check up on progress. Super responsive. The folks working with this crew were all stellar - good people, asked and answered questions, made sure I was happy with progress and the outcome. Everything was great the first time around, but I suspect that if there had been a problem - it would have been resolved immediately. Very happy with our choice of Rub-A Dub-Dub.

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

Mr Luke was great. Really. My refrigerator stopped cooling. He explained what my options were and…read morehelped me decide which option was best. Very good explanation to help me choose. He responds by text or call back reasonably. I value his dependability highly. Hopefully I won't need repairs for a while. Isaiah Luke will get the call if needed.

I contacted Jerry at Flo Right via text and requested an estimate for the installation of 1 kitchen…read moreand 3 bath faucets. I had the fixtures. His reply was, "Normally, that would be around $200 labor". He said he could have someone come over same morning. I agreed on the price and timing. Plumber and assistant arrive and begin working, 45 minutes into job Jerry texts me to clarify that it is $200 per hour. So, 45 minutes in I get hit with a bait and switch. Mid job I understand I am screwed. Turned out some valves and supply lines would need to be replaced. Home Depot price on these is $6.45 and $12.98. I got hit with a bill charging 35 and 45 respectively. $470 for parts that cost $110.06 and $537 for labor that was quoted at $200. After letting them know that I would be providing accurate reviews and supplying the information to the BBB, plumber came back with a $170 discount bringing the margin on parts down from 77% to 63%. Basically from obscene to slightly less obscene. Flo Right operation runs off bait and switch with margin on parts that is basically theft. My fault for not inquiring on the cost of parts. I am so accustomed to dealing with honest people that I didn't think of it. Live and learn. Learn from my mistake and steer clear of this operation

Everything went right Jerry is fantastic very helpful and reasonable. His team was also excellent…read more Would highly recommend him.

Great staff, one day, done. First rate equipment, Mitsubishi. Very quiet both inside and outside…read moreunit. Bill was equal to estimate.

Last year we were agonizing about the proposals we were receiving to replace our outdated and…read morefinancially draining a/c. I responded to an ad I saw for Temp Control and Josh came back with a name brand system with a great energy efficiency rating that was considerably less than other quotes. While a little apprehensive because the price was so good, we decided to go with Josh. His team arrived when scheduled and completed the job on the same day while remaining very professional. While in the attic, they even noticed and pointed out a leak in our propane gas plumbing. The unit has been running well for over 6 months and saving us more on our power bill than we thought. I called Josh back yesterday to set up regular maintenance and he had Sam come out this morning. Sam was the one that also discovered the propane gas leak. When I called Josh I also asked if they might be able to take a look at a small mini split that we have had in the garage for several years which was not cooling well. Sam took care of the maintenance on the system they had installed and then he looked at the mini split. In no time Sam had it back cooling well and made a suggestion about my getting a cleaning kit for it, something I could do myself to save expense and further suggested how often it should be cleaned. The final bill was lower than I anticipated and we are so grateful for having found an A/C Company that is dependable, trustworthy and reasonably priced. THANK YOU TEMP CONTROL SERVICES!