The one star is for the technician who came out, but the horrible customer service experience with…read moreVinny his manager is why I'm writing this. We expect the have someone walk us through the issues. Explain things so we understand. But instead we had a horribly aggressive, impatient, and rude individual. Vinny should be fired. Worst experience with a human being ever. We are dealing with a bad situation already and he just mad it worse. His technician even apologized for his horrible behavior. WORST CUSTOMER SERVICE EVER!

Never used it again, they left my restaurant at 2:30am, but charge me till 4am, and asked me to…read morepay, scam company

Had some mold in garage due to water leaking through the roof…read more Quality Restoration did an excellent job removing affected drywall and spraying for mold. Would recommend.

Tyler, Zach, and the team at Quality Restoration have done an excellent job of water damage…read moredemolition and mold treatment throughout our entire 3500 sq. ft. home. It looks PRISTINE now! They also won our trust by excellent communication throughout the bidding process and the job itself, posting pictures regularly and taking phone calls promptly. They were not the cheapest but they are the best! They have applied three (or more) stages of mold remediation and have used the most thorough processes we could have wished for. They passed the air quality inspection with flying colors the first time. I recommend Quality Restoration for any job of this type for which you need prompt service, helpful support, and quality workmanship.

I had a serious issue with a leak from my upstairs toilet that was seeping through the ceiling into…read morethe room below. It was stressful seeing water damage spreading, but Affordable Home Works handled the situation with care. Henry quickly identified the problem area, removed the damaged drywall, and made sure everything was completely dry before starting repairs. you would never know there had ever been a leak.

The staff was friendly and knowledgeable, and the technician resolved my issue quickly and…read moreprofessionally. The entire experience was seamless, and I'm very satisfied with the result. Front office "Lucy" incredibly friendly.

After going back and forth with the insurance company and not really getting a clear answer for my…read moreinsurance policy coverage, Chris and his team came in to save the e day. Chris quickly explained the process and filed the claim with the insurance company which then all the pieces started to fall into place. After dealing with a messy water damage in the bathroom and not knowing where to start; my bathroom got repaired in no time by Lartek Restoration. The team was professional and very knowledgeable, they were clean and used tarps and all the equipment to close off the area. On the hallways they used plastic to insure my floors were protected. Chris kept me informed every step of the way. I can honestly say, I would have been lost without his help. I have since used Chris for other needs as they DO IT ALL. If you need to file a claim, please don't do it alone. The insurance will try to get out of it. If you don't know, they will ask you questions to make it look like it was your fault. Don't do it alone and call Chris. Lartek is a family owned business and they will be there to help you with all your construction needs with or without insurance. Thank you Lartek and your team, Noe, Mario, and Efrain. You guys rock! Best, Peter from Redlands

We had a valve burst in the upstairs bathroom and flooded our house of 4 bedrooms and all the…read moredownstairs. Lartek Restoration came in right away and took care of all the restoration. They did a magnificent job! We are very pleased with the workers and the great job they did to make our home look new! A first class operation that gets the job done. It's a stressful and timely experience, but the end results are with the wait! Thank you Christian and John for your dedication! God bless you all .

I feel compelled to share my experience with Green Solution Environmental Services, as it was…read moredeeply disappointing and frustrating. I was charged for work that was never completed, and when I requested the invoice to be corrected, I noticed that every charge on the revised invoice had been increased. This king of behavior feels highly unethical. Unfortunately, I had to work with them because they were brought in through my insurance company. But based on my experience, I would strongly advise others to avoid Green Solution Environmental Services. I also want to caution that they appear to operate under another name - Genesis - which I was later told is essentially the same company. This dual identity only adds to the confusion and lack of transparency. In my opinion, it's best to steer clear of both Green Solutions and Genesis. I would not recommend them under any circumstances.

Very bad customer service. I called more than 20 times. Left voicemail message 6 times, also…read moreemailed . No one responded

Servpro was so professional from my first phone to Elisa to the inspector Rudy coming out so…read morequickly. I'm a realtor who had a listing just about to close when a waterline in an attic burst causing a terrible flood running the the walls in the laundry room. Elisa was so pleasant to talk to and she reassured me they could help me quickly so that I could close my escrow. Rudy came out the next day and wrote up a detailed quote and was very professional. The quick acting of getting out there and Rudy's attention to detail saved my deal and we got it closed within a week of my appointment. I'm very happy with Servpro and would recommend them to anyone with a water leak in need of remediation.

Everything was all good until they decided they had accounting issues... We used this company to…read moreget repairs done after an insurance claim through State Farm ( also, don't use them, but that's a review for another day). For the most part, the service was fine. At the end of the project I asked for the final balance. Talked to someone in Person who is actually handed the check to & had another person call to confirm. I wrote a check for final payment, then three months later they reached out, saying that we still owe an extra three thousand dollars. I went back-and-forth, continuously letting them know that I confirmed the final payment... even put that in the memo of the check. They proceeded with threatening calls, saying that they would put a lien on the property, and were very rude and disrespectful. Finally, they agreed to settle it for less than the amount. But never admitted to their accounting mistake. Horrible experience!! Will never use them again!! Buyer beware!!

We met Tristan and his team at the perfect time. I haired a plumbing company to come diagnose a…read moreleak (which they did a terrible job in doing) and then our insurance company sent out Tristan. He spent about three hours at our house the first day looking at the damage, speaking with our adjuster, and going over every single questions my wife and I had for him. Only at the end of our conversation did he mention just returning from a business trip to Kentucky at 3:00AM.. he went above and beyond from the second we met. His team (Hector Jr., Angel, and Salvador) worked quickly to address the damaged areas and set up fans. We then learned that we needed a pod to store stuff so that would garage could get repainted. This was very stressful as we have a lot of "stuff" in our garage, but their team did an amazing job carefully documenting and boxing up our belongings for storage. We are thankful to have met Tristan and his team! My wife had to handle a lot of this on her own as I was out of state for a couple of days. She is usually the one who makes me call and deal with everything! But Hector jr, Salvador, and Angel made her feel extremely comfortable. After one of our recent updates she even said "Tristan is my best friend!".. needless to say, we were treated exceptionally well from the moment we met Tristan and his crew. Very thankful! I'm I'm

Tristian and his crew did amazing work. They were fast. always kept us informed and answered all of…read moreour questions.

Honestly the best repair service we have ever worked with. Old leaky piping in our bathroom led to…read moredrywall rot and mold. The team scheduled tear down and mold remediation the next day. They helped us figure out our piping and plumbing. Then they put the whole bathroom back together with new drywall, flooring, toilet, vanity, sink and fresh paint. Top tier communication, compassion, and our bathroom looks even better than before.

Quick response time. Professional. Honest. Responded…read morequickly and accommodated my tenants schedule. Free on site visit. The job I had was a bit complex for what they could do but they gave me good info and sent me in the right direction.