This hotel was very clean and the staff friendly. The room was spacious for our the people. The tv…read moredidn't allow streaming and the wifi was unstable sometimes. The breakfast options were simple and good for a continental breakfast (biscuits and country gravy, eggs, pork sausage and turkey sausage, boiled eggs, yogurt, pancakes, cereal, oatmeal, and warm pastries. Coffee was very good. There is no store in the express hotel but there is a restaurant in the same property that you buy and get food and alcohol beverages. The front desk associates were kind and helpful. The swimming pool was open and available for use. Love the patio area to get some fresh air flowing through the room.

After dining at the LakeHouse Restaurant & Bar, I went to the hotel lobby to finish some texts and…read moreemails on my phone. I showed the front desk staff my receipt from the restaurant to explain why I was there, but the lady at the front desk was incredibly rude. She interrupted me while I was talking with my kids on my phone and asked me to leave. Later, after the restaurant closed, I approached her again, showed her my receipt, and politely asked if I could finish my text in the lobby. She rudely asked me to leave again, this time in front of other guests. Her behaviour was unprofessional and made me feel unwelcome, even though I had spent money at the restaurant. I also noticed that her attitude seemed to make other guests uncomfortable, despite my efforts to be friendly. While the restaurant itself was decent, the hotel staff's treatment of me was unacceptable. I would not recommend using the hotel lobby unless you are a guest, as the staff clearly does not accommodate restaurant patrons.

We stayed for two nights. The room was a nice size and the hotel seemed relatively clean. There was…read moresome wear and tear but that's expected. The bed was not the most comfortable to me but my husband said he slept good. The bathroom was nice- the shower stays hot for a long time which is always a plus. The free breakfast was decent and nice that we didn't have to eat out for a meal. They were having multiple key card issues on our last day so they had to keep letting us into the room.

The front desk has jokes at this location…read more When I asked why the mobile checkin wasn't working, he told me the reason was because I don't have my zip code in my profile. My zip code is so accurate it includes the 4 digit postal routing code at the end of the zip as well. I've been using Marriotts and affiliates for close to 15 years and he said - you're all set. So I walked away.... Except.... He popped out 15 seconds later and said I'm getting your keys now. This was a confusing checkin. He also said they don't use mobile keys at this location (per the front desk clerk). Then he asked me if I wanted 2nd or 3rd floor. Lol. It doesn't really matter to me and I mentioned I'm traveling with my children. He gives us the very last room on the 3rd floor (the furthest and most difficult room to get to in the entire hotel...pray there's not a fire... like seriously)- he's got jokes - and - told us to park on the side of the building, but neglected to mention the elevators are where the lobby is. So he added on additional walking. I didn't mention it, but I have severe osteo arthritis in my knee... so much so, that I could get a handicap placard if I so chose to. Just had surgery 5 months ago...thanks y'all! Lol. Great times. So thanks for giving us the direction to park out in BFE and then walk all the way to the elevators while carrying my toddler son. Lol. Jokes! You get 3 stars because I have had so many other great experiences at Marriotts across the world and also because the room was clean.

I wish we could give 6 stars on "flexibility" because Shadowland certainly earned extra credit…read moreduring our pandemic wedding planning journey! I can't say enough good things about this venue and staff. I wouldn't wish our Covid wedding planning stress on any bride and groom, but I will tell you from personal experience, Shadowland will stop at NOTHING to give you the best wedding reception possible! We were the classic "had everything planned out pre-Covid" story, so the Covid curveball really forced us to revise all our plans. Shadowland worked with the state on what the current guidelines were, and kept us updated with every change, giving us our options and telling us what to expect. Our venue wedding coordinator, Rysa, was so responsive with our questions, and truly made us feel like our wedding day was as important to them as it was to us. Having an August 2020 wedding, we were unfortunately constrained to an outdoor reception, and although it was crushing to not be able to us their beautiful ballroom, I cried happy tears when they informed us they would be putting up tents for us outside so we could still host our reception with them. With so many cancelations and changes, it was a huge relief to know they were still in our corner and not going to give up on us! Not only did they stick with us, but they went above and beyond to make sure it was amazing. One perfect example of their attention to detail was the color-coordinated bracelets they provided for guests to display their social comfort levels at the reception. This was a huge hit during an event where we had many guests of varied preferences. I would have never thought of this, but it made ALL the difference and was one less thing for me to worry about on our wedding day when we were giving out hugs and hellos. I will admit, even though we didn't choose it on purpose, the outdoor "tent on the beach" feel was actually pretty great! The guests loved being able to walk down for sunset pictures, and it was fun dancing under the stars. Fortunately for us, the one thing we did NOT have to change was our food choices because Shadowland provided all the catering. There were so many great meal options available at our tasting that it was actually hard to pick what to serve on our wedding day, and as expected, everything was delicious! We received many compliments on the food. Our wedding reception was absolutely perfect, even amidst the ongoing changes, and i know we have Shadowland to thank for making it possible.

I cannot say enough positive things about having our wedding reception at the Shadowland Ballroom…read more For starters, the staff is FANTASTIC. Nicole and Jasmine made the entire planning process so easy and fun. I didn't have a wedding planner or coordinator, so it was helpful to lean on Jasmine for questions or advice. She was organized, responsive, so sweet, and helpful. Even with my crazy type-A personality I was able to relax on my wedding day knowing Jasmine had everything covered. We had 150 people and the ballroom was a great size for that. We used the patio for cocktail hour, and that was a hit. We had a second bar on the patio for cocktail hour as well. The food was great; we got a lot of compliments and it was so easy to have catering through Shadowland. The ballroom was beautiful. The only thing I didn't love was the chairs at Shadowland, so I went with gold chiavari chairs from www.chiavarichairswedding.com and they were fantastic and really made the room look great. I recommend using their preferred vendor list. It was so nice to have vendors who were familiar with the staff and layout. We used Ben Pancoast photography and photo booth and Music Unlimited for our DJ. They were terrific. We rented the carousel for 1 hour and it was a HIT. Our wedding was 21+ and the adults loved it. We definitely needed the full hour for the 150 guests to get our photos done first. We also loved the Mock Wedding shadowland throws for their confirmed couples. It was a great way to meet vendors and see the space in action. THANK YOU Jasmine and Nicole for making sure my husband and I had a perfect wedding day. It really was the best.

PROS: Customer service was good, there were NO bugs or anything of that sort, the bed was clean,…read morethey have refillable shampoo/conditioner/soaps attached to the shower and they're JR Watkins CONS: Overwhelming smell of curry and syrup EVERY TIME you walk into the hotel room. We left a window open for an entire day, and it smelled like that on our whole 4 days stay. It was disgusting and off putting. Also, the AC smells very wet, which made it smelly musty while using the AC. Also, steer clear of the free coffee. I wanted to put a 2 Star review, but both workers we interacted with were super nice and helpful.

If you arrive late, don't plan on having the room you reserved. Despite a supposedly 'confirmed…read morereservation for a 1 bedroom suite' set a month in advance, we arrived to find that there was no 1 bedroom suite available. There was a studio suite available - which didn't help us with my snoring. We twice had to interrupt the front desk person from their game of checkers on their pc. Spoke to their manager the next day who should be fired - acted like they did nothing wrong. They did nothing right. Steer clear of this fleabag.

We needed a quick getaway with our daughter but also needed a place that would welcome our dogs…read more This property accommodated everything we needed for a relaxing few-day escape. The space was comfortable, pet-friendly, and made traveling with both our family and our dogs easy. We had a great stay and would gladly return for another getaway.

We had a enjoyable time at this hotel. We were traveling with our dog and needed to stay at a place…read morethat was friendly and accommodating. In addition, we wanted to use our credit card points so our selections for this weekend were slim but overall this checked all the boxes. What went well was that our room was quiet. There was 24/7 coffee/tea available in the lobby. the space to walk the dog was really nice as there were two locations on either side of the buildings. Additionally enjoyed the set up of the room and the amenities such as the body wash and the hand soap. There is some room for improvement at this location in regards to breakfast items. It was very continental and really didn't do the trick however we were able to enjoy bagels, toast, hard boiled egg and they did have a few varieties of fresh fruit. In particular, I wasn't really a fan of the pancake machine and the traditional waffle iron would be much more hardy and suitable. Overall, no major problems with our room however, the TV system is unique and sometimes it works, and sometimes it didn't often to look at Pluto versus even accessing the live channels as their entertainment system is kind of finicky. Additionally, the lotion dispenser in our room did not work, and I really wanted to try the lotion as I thought the fragrance for the body wash and hand Soap was very pleasant. Lastly, the workers at this hotel are just not very friendly. They're not rude. They're just not hospitable and that was evident from the front desk to the breakfast attendance to the maintenance person. They just were not very friendly or engaging at overall. If in this area again, I would stay at this hotel if the price point was right. overall it was a good value and close to St. Joseph while having the charm of Stevensville.

Our family comes for brunch often during the holidays and the Inn at Benton Harbor is beautifully…read moredecorated. It's a lovely place for a restaurant and we've been able to find comfortable seating for a large group. We visited on Black Friday and had a nice experience! Our server was attentive and fast, drinks were handled very well with everyone getting different coffees, teas, etc. and we were all ordered with the food out within 15 minutes. One dish was delayed but the rest came out on time. The food is pretty standard for an American brunch spot- it's 4/5 stars when it comes to seasoning/quality in my opinion, and comes at a higher price point- but I think you're paying for the view which makes sense! The windows over the water are beautiful and the decor is cozy and comfortable. So all in all, this is a great choice of a spot for a date night or family meal. The menu has all of your standard brunch options- a Benedict, pancakes, several omelettes, a classic breakfast, a hash, etc. I ordered the garden omelette and it left a little to be desired- potatoes weren't all the way cooked/ sat in a lot of oil, eggs were well cooked but the veggies were cut in large chunks/on the more raw side. This is what I meant about being 4/5 stars. Large portion sizes though, and something for everyone on the menu. The pizzas and sandwiches always look really good! And there's an extensive drink menu as well as a holiday drink menu. I imagine this place would be amazing in the summer when Benton Harbor comes alive but it's charming in the colder months as well. We will keep coming back when we're in town visiting family!

Adam and Jocelyn were AMAZING! Cannot say enough about how great the service was. They were…read morefabulous. Helped us choose all of our menu items and they were all amazing. Jocelyn is the pastry chef, and the two chocolate desserts were to die for. 10/10 would return!

Fantastically run skating / hockey programs, great for both my kids. It continues to be a staple in…read morethe community with AJ / Matt running it very well.

Nice rink and facilities. Easy to find, good parking and staff are nice. Leagues for beginners are…read moreavailable and fun to play in.

I've eaten Indian food all over the place, including in London where I grew up, and this is some of…read morethe very best I've ever had. Totally authentic to the spirit of Indian cuisine. They have different specials throughout the week, including chaats, idlys, vadas and dosas on Tuesday/Wednesday, and biryanis on the weekend. It's a slightly smaller menu at any given time than you'll typically find at American Indian places, but that's for good reason - EVERYTHING they serve is fresh and outstanding. Even the tandoori chicken is the juiciest I've had in my life. One of the few places that doesn't seem to really ask how spicy you want things - they just make it the way it's supposed to be. So be aware of that. Please give this place a try - it's fantastic.

This might be the best Indian food I've had! My husband and…read moreI stopped in for lunch while driving through the area and we are extremely glad we did. Their lunch menu is simple, pick a vegetarian or protein dish and there are two options with in the side you pick. We chose the chicken instead of goat and that was that. $15 for a large portion with two handmade flat bread (looked like a type of tortilla) and a side of onions,carrots and lime. A tiny cup with a sweet round dough soaked In Sugar syrup and a paste of some kind. I hope to be back in the area to have it again some time. Great customer service. There is seating inside with nice mild music playing. Good value in what you pay for between quality and deliciousness