My wife and I have been going to this clinic for years. The staff is kind, thoughtful, respectful…read moreand professional. We trust our health to this team. It's a great place all the way.

So I have not even seen a doctor here yet, but the customer service alone to book an appointment…read morethrew me off and im glad it happened before I even spent a cent on them. In an email I asked them if I provide my insurance policy number can they check to see if my insurance covers their business. The response i got was, "we dont check, its your insurances job to do that." I mean....I understand I should check with my insurance company, but all clinics and hospitals ive been to thus far have always been able to check for me too. If they didnt want to do it, fine, just ask me to check with insurance....but like throwing shade at potential customers? Anyway, this is for the best. Im sure they have great doctors, too bad whomever responds to emails or phone is not so great...and I say IS and not are because im sure I just came across one bad apple, but too bad that person impacted the outlook of the whole team.

I switched to Dermatology Specialists after a very bad experience at a different provider. I was…read morevery happy that I got a second opinion from Dr. Cho and that she was able to review the pathology from the previous provider. When it came about that Mohs was necessary to remove a basal cell carcinoma from my scalp, Dr. Tschetter, her assistant, Shayna, and her scheduling coordinator, Christina, were all fantastic at helping me out. I was able to get an appointment for the same week that I called, they kept me calm and answered all of my questions. Even though I had to go back 3x to get cancer removed, I was glad that Dr. Tschetter was conservative in her approach so that I'll have minimal scarring. She was also meticulous about how she closed up the site so that I will have a straight-line scar along the center part of my hair - it'll be imperceptible once it's fully healed. I am really optimistic about my recovery and couldn't be more thankful that I landed at Dermatology Specialists for this procedure.

So I have not even seen a doctor here yet, but the customer service alone to book an appointment…read morethrew me off and im glad it happened before I even spent a cent on them. In an email I asked them if I provide my insurance policy number can they check to see if my insurance covers their business. The response i got was, "we dont check, its your insurances job to do that." I mean....I understand I should check with my insurance company, but all clinics and hospitals ive been to thus far have always been able to check for me too. If they didnt want to do it, fine, just ask me to check with insurance....but like throwing shade at potential customers? Anyway, this is for the best. Dr. CRUTCHFIELD dermatology was the best, but after his passing and the business got bought out, I have not been able to find a dermatology that comes close to being as great as dr. crutchfield and his team were as well as having great skin care products.

Strange rash? Skin issues? Weird lump or bump Dr. Pimple Popper style? Excessive sweating? Botox?…read moreChemical peels? Look no further than Lakes Dermatology! Pros: --Great location, near Ridgedale Mall, just off Hwy 394. --Free parking, plentiful parking. --Awesome staff, super informative and patient (even with paranoid dummies, like me). No question is a stupid question and they keep communication candid, open and honest. --Easy scheduling. --Will negotiate with Insurance. --Payment is not required day of service(s). Cons (I can think of only one): --Latest appointment is 4pm

Just attempted to schedule an appointment but changed my mind after speaking with the scheduler…read more She was short and had a strange attitude; it seemed like because they were booked out for later dates she didn't want to schedule anything.

As much as I liked Dr Lam I could no longer put up with her overbooking and expecting her patients…read moreto wait. I've been one of her patients for years but I finally got tired of waiting. I have been with her about 10 years and not once was she on time for an appointment. It was at least a half-an-hour wait. I finally made my appointment as the first one of the day, thinking I would solve the problem. She was still a half-an-hour late. The last appointment was my last appointment when I waited so long I had to leave for another appointment before being seen. I can understand being late on occasions but this is habitual which tells me she has no respect for her patients and their time.

Mimi Lam has been so amazing I have searched for Many…read moredermatologists and she is finally the one that fits my needs Everyone in her office is so friendly and helpful

Dr Mark at Mperial Health has helped me live a much healthier life by making the right…read more recommendations when needed. I'm so glad I have a reliable source for medical information. He is a HIPAA complaint practitioner that values medical information privacy. I was able to get in real quick and get out early enough to still complete my work day. The location is stellar too with ample parking.

From the owner: Mperial Health is the paradigm shift in the delivery of health services. We don't accept insurance…read moreand have membership plans that can accommodate anyone's needs. We do house calls, tele medicine, in clinic visits. Patients can call or email doctor to follow up. Members get access to lower cost of medications. We also do cannabis certification.

The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

Horrible !!!! DO not waste your time . You will sit in the lobby for hours . Doctors seem to think…read moretheir time is more valuable then yours.

When you check in you have security that pushes and tries to argue with you to pay your co pay even…read morethough you tell the lady that you've met your deductible for the year . You make appointments with Dr ebertz and Dr bongers they tell you to arrive early yet they are never ever are on time ! They need to schedule and coordinate better . A couple times I went there and my chart was not ready they said they had to make one . This place is back in the day . What big clinic is this and still uses paper charts .

The Good: Dr. Reid (and her assistant, Margaret ) is exceptional. Listened to my concerns and…read morealways on time. The Bad: Eden Prairie front desk women are NEVER happy. In fact, they never greet you with a smile, or a kind word, and almost always seem *bothered by whatever interaction they have to have with patients. Scheduling a follow up appointment for a minor surgery felt like a surgery in and of itself, and painful. The woman with the blonde and fading pink bob, was so unkind and had a major attitude when 'helping' me schedule my surgery. For this reason I will avoid the Eden Prairie location at all costs. I left feeling awful. The anticipation of my upcoming surgery, wasn't made any less unpleasant by the lack of empathy or compassion from the front desk staff. Which is sad, considering it is a first and last point of contact at the clinic. Incredibly disappointing, especially when the doctor and her assistant are so awesome. I will definitely pass this information along to them next time I'm in.

$500 for an initial 15 minute consultation. No exam, just talked for 15 minutes and given a common…read moreprescription for hyperhidrosis that was requested before the visit. Called the business office after receiving the bill and they didn't seem to care. 99204 CPT billed to insurance - not even close to justified...

I took my dog, Decker, back to the clinic after a month to have his allergy testing done. Every one…read moreof the employees are so welcoming and caring for Decker. His allergy testing took about a half an hour to complete and I waited in my car in the parking lot while he was getting tested. After the testing, they took the time to go over the results with me in depth and concocted his own personalized micro dose of drops for us to give him twice daily to help fight those allergens. He was a little stoned when he came out of the testing, and they offered to help get him in the car for me since he's a big boy! Decker ended up not needing any help and is happily resting at home. We are looking forward to our follow-up appointment in 3-4 months from now!

Our dog is basically allergic to everything including humans (not joking). Although it's been an…read moreexpensive and stressful journey McKeever staff have been super sympathetic and helpful. They really took us from feeling hopeless and helpless to optimistic! Also our dog loves them despite them poking and prodding her every visit.