THE MOUTH MAN PROPHECIES…read more Solace Dental has wonderful staff and gorgeous facilities. It's safe to say that while most people don't enjoy going to the dentist, some may hate them more than others (although 'hate' is such a strong word I'd reserve for Yankees fans, the cheatin' Astros and people who don't use their turn signal). My wife signed up our family with Solace Dental in 2020 and it's been great ever since. You wouldn't think much of them based on their location near a Dollar Tree in the northwest corner of Boughton & Weber Rd, but Solace is pristine on the inside. The waiting room is clean, tastefully decorated for the season, and every patient room has a TV. Most of their equipment is state-of-the-art. Dr. Zaidi is simply awesome, although his brother doesn't have quite the same rapport or gentle touch. All of the dental assistants and front desk staff are SUPER friendly, possibly the nicest people I've ever encountered outside of Chik-fil-A. They're a good-looking bunch, too, though that's neither here nor there. On a prior visit they were running behind which made for a much longer wait than usual, but that was an isolated incident and recently I was in & out quickly. They accept most insurance plans and copay amounts are generally reasonable. I can't think of a negative thing to say about them. * TL;DR * Do you swear to pull the tooth, the whole tooth, and nothing but the tooth, so help you god? Whether you're scheduling a routine cleaning or a more involved procedure (queue the whirring dentist drill), Dr Zaidi and his team are dedicated to a positive patient experience. They use cutting-edge technology and are consummate professionals through & through. Scheduling and communication is always on-point. If you're thinking about switching dental providers, do it. I highly recommend Solace.

I have been a patient at Solace Dental since before Dr. Zaidi took over several years ago. They…read morehave renovated the entire office and seem to have the state of art technology. I'm super impressed with how well the practice is doing. I do feel a little bit that they try to "up-sell" me while I'm there, but no one is pushy about the additional services they offer. Dr. Zaidi is personable and friendly. I choose to bring my kids to the same practice after they were born because they really make you feel at home, when many are terrified of the dentist. I am about to embark on an Invisalign journey to straighten my teeth after having braces as a teen. Although I was originally somewhat hesitant to use my long- standing dentist over an orthodontist, I felt secure after finding out about Solace Dental's Gold invisalign provider status and having all my questions answered confidently. I will update my review upon completion of the treatment.

While the dentist at this practice is highly skilled, our experience with the office staff has been…read moredeeply disappointing and stressful. We have repeatedly encountered unprofessional behavior, including being spoken to in a condescending manner, interrupted, and even yelled at over the phone--making it nearly impossible to voice concerns or ask questions. Additionally, there have been ongoing issues with insurance billing. Despite confirming coverage and accurate information with both of our insurance providers, the office has continued to submit claims incorrectly. When we've tried to bring this to their attention, instead of resolving the matter calmly, we've received harassing and aggressive phone calls--sometimes while caring for our 2.5-month-old baby at home. Most concerning is the unwillingness of the staff to allow communication with a manager or the dentist when we requested help. Threatening to send a patient to collections while refusing to acknowledge or correct their own billing errors is unacceptable. Because of the repeated mistreatment and lack of professionalism, we will not be returning to this office. Patients deserve to be treated with respect and to have billing concerns addressed, not ignored or escalated through hostile interactions.

If you ever want to talk to the dentist, don't try this dentist out the hour, the officer refuses…read moreto let you talk to the dentist directly. They have strict policies against this, and they will not even pass you along to the office administrator . I've been a patient of this office for several years now and have nothing bad to say about the the dentist, however, the office is another story. This is a office which seems to be run like bring them in run Em out horrible Horrible service for my d office. My wife has been wait listed for over 4 years. To get into this place, they do not accept new patients even if you are an existing patient. And we refused to be even pass along the message to the dentist. Hopefully, this message gets to the dentist.

Dr. Hare extracted a problem tooth with ease. He made the experience painless, and gave me the best…read moreexperience I ever had with any dentist in all of my years, and I have lived many. I highly recommend him and the entire staff was perfect

My daughter is special needs and refused to cooperate with any dentists. Grand Dental and Dr. Paige…read morewere recommended to me (with a $50 referral to boot) so we took the chance. They were amazing with her and got her basic exam done. I was so impressed that I went back for myself. It was seriously the most relaxed I had ever been in a dentist's chair. Today my kid goes back for x-rays and she is so enthusiastic that she wants to get there early! If that is not proof they are awesome, I don't know what is!

I came to this dental office on the recommendation of my partner, who's been a patient here since…read morechildhood and always spoke highly of the care they received. Based on that, I was genuinely looking forward to becoming a patient myself. While the staff were kind and the care itself was great, I have to express major concern about how billing and insurance transparency were handled. I'm 30 and relatively new to having health insurance. I've always been cautious--some might say overly cautious--because I've heard too many horror stories about surprise medical bills and unclear insurance coverage. That's why I was very thorough in asking upfront about the cost of my treatment and whether anything might be billed later. I was told clearly that my insurance would not cover the deep cleaning due to a waiting period, which I understood. I made it very clear that I was fine paying out of pocket, but only if the amount I was quoted was the total and that there would be no additional charges later. I double-checked before both of my appointments and even again while paying--each time, I was reassured that the amount I paid was the full and final cost. Then I started receiving conflicting bills. One person told me I owed $325, another said $773, and yet another said $441. This inconsistency is incredibly frustrating and has completely undermined my trust in their billing process. If you're someone like me who needs cost clarity and peace of mind, I would not recommend this office. The care may be great, but the lack of transparency on billing is deeply disappointing. The update is that they recently gave me a treatment plan with all these added numbers and notes on this sheet which is totally different then the ones I've received in person after paying for my services honestly it's kind of ridiculous . Especially when I explicitly asked for transparency and nothing that was written down was spoked to me at all.

I have always had an excellent experience at Hidden Lakes Dental…read more I see Dr. Petrilla and my usual hygienist is Melanie. Both are friendly, professional and do excellent work in explaining every procedure that is needed, while making me feel comfortable and alleviating anxiety. I had a recent situation where I needed and implant and the referral as well as entire process and the way it was handled with Dr. Petrilla showed me what a professional yet extremely caring person she is. My last appointment was for the first part of my crown. Both Dr Petrilla and her assistant/hygienist, Cynthia, put me at ease. Cynthia was on top of giving me water rinses and making sure to keep my mouth clear with the suction tool. They are constantly communicating to make sure you stay calm and comfortable. I have had other hygienists at this practice and every single one was friendly and accommodating, while doing a great job with the cleanings. My husband found this practice, and the rest of my family comes here as well. We are referring more and more people here, and everyone is happy with the treatment they are receiving.

Friendly and professional from reception desk, to hygienist, to dentist! Felt valued as a person as…read morewell as a patient. Would highly recommend this dental group.

Ive been going to Dr. Villa for almost 2 yrs now. Her staff is professional & friendly. She really…read moretakes time to set you at ease and explain what's she's doing. She also understands how to prioritize any work that's needed with your dental insurance. She understands dental maximums & patient co-pays. I'd been hopping around for a few years, from one dentist to another. There was always something about them that turned me off. I can see staying with Dr Villa as long as she continues her practice.

How good is West Suburban Oral Health Care? Well, we moved from the western burbs to Chicago over…read more10 years ago and we STILL drive an hour just to have our appointments with Dr. Mazzei and her excellent staff. Dr. Susan Mazzei is the kindest, most compassionate health care professional I have ever met/been treated by. She cares so much about her patients - beyond anything you could possibly hope for in a dentist! She's incredibly knowledgeable and skilled of course, but it's the way she truly cares and goes the extra mile for her patients that makes her so great. For example, I had a "Marilyn Bridge" that another Dr. put in as a temporary fix and was always breaking off, leaving me with an embarrassingly ugly missing front tooth until the dentist could see me. When I started seeing Dr. Mazzei, she gave me her personal cell phone number in case I ever had an "emergency" - well I was home for holiday break from college and the tooth broke off on Saturday night when I was set to fly back to school in rural Pennsylvania on Monday! I called Dr. Mazzei to get her advice and she insisted on coming in ON A SUNDAY just to fix my tooth!!!! Seriously, what dentist or doctor do you know who would do something so kind and generous?!? Also, before we got married, my husband and I had our smiles transformed quickly and painlessly by Dr. Mazzei! First, my husband had lived with a big gap in his front teeth his whole life, which he HATED and made him self-conscious. His previous dentists had all said he would need a full set of braces and/or caps/veneers to fix - both options were too expensive/painful/annoying, so he just lived with the gap. I suggest he visit Dr Mazzei before we got married and she found a perfectly creative and inexpensive solution - that day she put one bracket set on the BACK of his teeth (so no ugly braces) and a set of rubber bands and in only a couple of days his teeth were perfect, just in time for our big day! I think it only cost under $100 (compare that to about $4k for braces he really didn't need!) I was born missing one front adult tooth and the other a peglateral, but you wouldn't know it to look at me, thanks to Dr. Mazzei! For my crazy teeth, Dr. Mazzei and her excellent surgeon colleague did an absolutely fantastic job replacing my bridge with a permanent, sturdy dental implant, so I could smile with confidence on my big day! Prior to this, all the dentists I visited said that I couldn't get an implant or that if I did, I would have to have an implant with no fake tooth attached for at least six months! Well Dr Mazzei found a way and the procedure was even about a third of the price of the other dentists I had gotten consultations from! 9 years later and the implant is still perfect and my husband's gap is still closed! Dr. Mazzei's new colleague, Dr. Esposito is also amazing! My 3 year old son, who is very sensitive, had a wonderful first cleaning with her! Office staff are top notch! Great scheduling and billing help. They always work with us to get appointments all at the same time etc. and no long wait times. Over 10 years of consistently perfect, dedicated service, innovative solutions and compassionate care for my entire family. THANK YOU DR MAZZEI!

This place has gone completely down hill. My hygienist today was very unfriendly and…read moreinexperienced. The dental chair I was supposed to sit in was completely wet when I went back to my appointment. When I asked her to wipe it off, she was very hesitant and had an attitude. I will not be going back here. Sad to say. It seems there is high turn over of employees also.

This is the best dental place I have ever been to ，I bring my baby everywhere with me ，they take…read morecare of us very nice like family members. I was very touching and really appreciated they did everything for me . Dr. Kara pull out my two terrible teeth which is so professional and efficient！ Entire staff here are so friendly and nice ，there boss very lucky to have those people here ！I'm gonna start my baby family dentist here too ！ Nice clean，people are very friendly ，you can't miss here！

I wish Dr. Patel and his staff (Jamie) were around when I was growing up (around 60 yrs ago)! I…read morehad a bad experience with our family dentist at a young age which made going to the dentist very stressful. During my adult life, I had several dentists, however, the fear was still there. When I found the Romeoville Dental Office I was still hesitant, however, my stress level has greatly lowered. I've been going to this office for a few years...Jamie is an excellent hygienist and when I need "something done", Dr. Patel explains it to me in a manner that is understandable. I'm glad I found the Romeoville Dental Center. If you haven't found them yet, give them a try. You won't be disappointed!

Grand Dental Office 730-904-1000…read more4425 Montgomery Rd Naperville Ill 60564 Dr. Martinez are through and delightful. Very pleased with my checkups and dental work that has been completed. Last February Dr. Martinez replaced a chipped front cap. He did painless work and squeezed in appointments plus lab work due to travel plans. Today Jenna did my cleaning and she was gentle and enjoyable.

You've heard of various experiences being compared to root canals? The bar has been raised. The…read moredentist and her assistant were very attentive during the procedure, making sure the anesthetic was still working and in general saying that every pinch and pressure was perfectly normal. They even put me under mild sedative that worked very well! I had been referred to a different dentist and at the reception level they had been difficult to work with, so I looked for and found this place. I do think that I will not even go back to the referring dentist as the ones at Valley View have been the best dentists I have ever had the experience of working with.