I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

Will tell you it will be one price & will charge you another.. HORRIBLE customer service!! Save…read moreyour time & money, get starlink!!

Worse place ever. !! They are double dipping. Charging my account two times a month. Once thru…read moremy checking. Once thru my debit card. The checking was a every month payment Buy the new charge started in June So they should hv charged the lesser fee. The new fee But they continue to charge both. !!!' So they are double dipping. Their agent said no only one time a month. I went to my bank in Person and they verified. One payment is from your checking. One is from your debit card. Months ago i was supposed to get the lesser fee but it just started in june I had even forgot about it !! Just dropped att mobile and they still took 144 out of my acct in june. Omg. I got my work cut out. Im going to drop Uverse too now for sure. ATT. Worse company ever. ! Many many things hv happened to me and its all on yelp. They charged me 30 a month for a phone they disconnected for a year and never paid my money back No refunds they said. Horrible company. They will take every .dollar they can but i will report this and call the BBB . To file a complaint My bank is going to fight this too. Beware of this company. Find a phone. Forget it. They never found my phones at all Someone in Hanford is still Using my phone !!

I had nothing but issues with AT&T from the time I moved to Fresno, seems to always go out when the…read moreweather gets warmer (May - June) , they've changed my router 4 times in 4 years and charged me $100 for one of those time and NEVER paid me back for it as they stated they would. THIS IS THE WORST EVER BIG BUSINESS SCAM. Hope this reaches a lot of people to change their service to anything else (which is better). Tried to be loyal , but you can't get through by phone and online is automated as well. I would have gave negative start if I could. Over priced and under service is what AT&T provides. Took me 4 days to finally get a disconnect date set up. GOOD RIDDENS. OMG ITS DOWN AGAIN AS I TRY TO POST THIS

This locally owned business provides the best customer service! Aside from the customer service…read morethey also provide very competitive prices for their service. They respond to issues rapidly and are usually in front of notifying their customers of said issues. Best of all the answer their phones, and direct messages in real time! I can't recommend Wireless Internet Services Inc enough for all your wireless internet needs!! Thank you Tony for your help and patience today!!

We've been customers of wireless internet services for about 10 years now. During the pandemic our…read morebuilding was closed and they kindly suspended our service until we were able to reopen, A+ for customer service! Internet speed is great and the price is very reasonable. Thank you wireless internet

Jessie was our home tech. He was here during our last call also! Both times Jessie has been able to…read morefigure out what the issue is and has been able to fix it resolving the issue! Jessie is extremely thorough, customer and company oriented and is a very professional and timely individual! Jessie gave us the tech number of #3959 for his identifier number within the company! 10/10 on customer service today!

I go in and big dude with a small beard and mustache doesn't even greet me or anything just…read morestraight up "we will help you when we have a chance" all sassy and rude.

This has to be the worst cable company in America! My cable went out, called and scheduled an…read moreappointment. They came , charged me 50 bucks them replaced the dish, tested it and then left. The same day I started getting a ton of error messages and freezing my TV. They came back a few days later and the dude right off the bat says, "I didn't do this";the pipe is bent. I ask what do you mean? Just replace it. He says no because I am being rude. I wanted to Spank his ass like a baby because that's how he acted. I couldn't believe it. They don't make men like they use to. Anyway, pissed me off because of their service and how unprofessional they are. I ordered direct TV. They are coming tomorrow. Gonna throw their crap out and tell them come get it?

Had a man named trail...very professional and kind. Exceptionally great service...kimetha haysonread more

Bret Haines is the man! He originally installed both our Dish and our Hughes Net Services 10 years…read moreago. We recently contacted him to install our Starlink system. Even though he is not a representative for Starlink, he installed our system and took us through everything we needed to have instantly faster Internet. Bret is knowledgable, experienced, and professional to the nth degree. As far as we are concerned he is the go to guy for all things satellite related. Five stars for Bret Haines.

Bret Haines, owner of Sierra Satellite, installed star link for us today. He is very professional,…read morecourteous and friendly. He stayed with us until he checked the connection on all of our devices cleaned up after himsel and asked if he could help with anything else. He even set up the app on my phone for me. I would highly recommend him to anyone who needs help with satellite service.

i was at this location today ( this store 5195 n. blackstone, fresno and 1398 shaw ave, clovis are…read moreboth verizon corporate stores) i had a problem with a verizon gateway, that i received from the up the street blackstone store. i picked up the new gateway box, friday afternoon, it didn't work. went back there this morning and was pretty much told to bad. so as i said, i went to this corp store and the team there jumped all over this and took care of me thank you very much team, and thank you jacob, one if the managers. jacob took time to resolve the mistake from the non-corperate store. do yourself a favor go to the fresno or clovis verizon company store. the rest are franchises, they don't care about you, they just want to make a sale.

Came here around 2:50 p.m. to return two pieces of equipment today. We were told to have a seat and…read morethat it would only take a few seconds. We waited until 3:43 p.m. before finally being seen by someone, who then told us he was still waiting for someone else to help us. Multiple walk-in groups were helped before us. Eventually, the same guy who told us to wait ended up helping us anyway. Ridiculous! I understand that what I'm here for doesn't make money for Verizon, but this was such a simple request that should have only taken no more than 5 minutes. We were finally able to leave the store 3:46pm.

I walked in and everyone greeted me and they came to help me right away but the 2 guys that helped…read moreme where James & Steven They were very helpful and helped me what I asked for I would recommend this location fast nd out the door and no wait ....

Be warned. I have been a customer of Xfinity for approx 20…read moreyears. In all that time, I can truthfully say that this has been the worst experience I have ever had from a service company. Why did I stay????? Good question. Besides the fact that they ruined my credit for about 2 years while I tried to fight the fact that they sent me to collections over an installation that I never authorized while I was still a paying customer. My latest encounter with Xfinity was over internet service. I was a customer who had previously paid for a full package of services they offer until my bill reached $300.00 per month. At that time, I elected to cancel all services with Xfinity except internet. For the last 2 years, I have been paying Xfinity $120.00 per month for internet service. I was sent a new internet gateway, which I was told would make my internet service much faster. I was never able to get the new gateway to work, so I tried using their internet help center. I spent about 4 hours with an Xfinity expert (who wasn't an expert) trying to get the new gateway service installed. Even though the expert wasn't able to get the new gateway service installed. I was immediately charged an additional $50.00 for the fast internet service, which was never installed. When I contacted Will (Xfinity Service representative), I was told that he would need to do more research in order to credit me the $50 I was overcharged. Will also informed me that since I was canceling their service, I wouldn't be able to receive the refund until I returned all equipment belonging to Xfinity. I have since contacted another service provider (AT&T) for Internet service and am happy to say that I will now be paying $50 per month.

I have had their service going on 3 years now with steady signal n only 1-2 downtimes with minimal…read moretime(less than 15 minutes) and when I called because I felt my speed was a little slow(on one occasion) they were right on it and their call service is awesome (wait time was less than 5 minutes!!). Again amazing tech company!!!!

Ayera has been a great decision for us…read more During the 2 years that I have been using them, here are my comments. 1) They answer the phone quickly. Anytime I have had to call I have never had to wait on hold, they pick up. The people I have talked to in the office are always helpful and friendly. 2) We have the 60 MB plan and have not had too many issues. Occasionally there may be some lag time, but for the most part the service has been good. We do have a couple extenders in the house and I think these help a lot. 3) It is easy to set up your account online and manage anything you need. I am on autopay and it makes things very easy 4) We have had technicians come out twice over 2 years. Once when we moved in and again this week when we were able to upgrade to a higher speed plan. They had to replace the radio antenna to get the higher speed. Vance and Ryan were the technicians that came out. They are both professional, friendly, calm, knowledgeable and work efficiently. They arrive on time, introduce themselves, explain what they are going to do, and then get the job done. For me, it is the little things that matter. For example, this week when they both came out and it was wet outside from the rain, before they entered my house they wiped their feet. These little things show you that they care about what they are doing and that they want the customers to have a good experience. If you are debating about what internet to go with, choose Ayera. We have been very happy with our decision.