WC Fallows provided an estimate up front. They scheduled a visit within 24 hours, and they did the…read morerepair for less than the original estimate. They were pleasant and very helpful.

First, I want to say that WC Fallows Plumbing did an excellent job repairing my main sewer line…read moreback in February 2026. Unfortunately, my experience since then has been extremely disappointing. As of June 26, 2026, Bill has been giving me date after date for over two months, promising to return and finish restoring my backyard, but the work still hasn't been completed. My yard is left with piles of dirt, uneven ground, and a large section of concrete that still hasn't been patched. Because of this, my kids haven't been able to safely play outside, and I've had to put off hosting family gatherings all summer. The most frustrating part is that the job has already been paid for. The repeated excuse has been that he's "busy," and communication has been inconsistent, my calls and texts are only answered when it's convenient to him. I appreciated the quality of the plumbing repair itself, but customer service and following through on completing the job have been very disappointing. Based on my experience, I cannot recommend this company.

He has been our go to plumber for 20 years.....high quality- fair pricing- highly recommendedread more

Gary is fast, super knowledgeable, efficient and very nice. I developed a leak under my sink a day…read morebefore a bunch of family were coming to stay at my house. Both the kitchen sink and dishwasher used that drain and I couldn't imagine a house full of if guests and no kitchen sink. Gary called me back very fast and showed up even faster. He even had the parts in his truck !! Worth every penny. He's now my go-to plumber.

Had a major problem and they came out and fixed issue left bathroom clean and shining exceptional…read moreservice.

I wish I could leave zero stars . Dan came to my home on May 13th 2021 to find a leak in my bathtub…read moreand fix it. The floor /carpet was continuously was wet on the outside of the bathroom every time we showered. He came , drilled a hole in my wall and told me that his findings were that the leak came from my shower stall , and it's not in his scope of works to fix that. He charged us $266.56 for the service visit and left . I was never told about the service visit fee when I called requesting his service , and I had not asked , I guess because I was desperate We put a towel to catch the so called leak , but the towel remained dry, and floor continued to get wet everytime we showered. Eventually, my husband and I decided to rehab the bathroom stall and when the contractors came out to look at the work to be done they identified that the leak was actually from the bathtub waste over flow drain lever trip face plate. It was rotted and because of that the water was spilling over. They found it through the very same hole in the wall that Dan made. I have called and texted Dan several times , even providing him with pics of the findings . His response was very blasé the time we spoke and I reminded him that I paid him over $266.56 to find the problem and fix it and he told us the wrong thing. I gave him more than enough time to respond, and to find a solution to this problem , and I've gotten no response. I cannot wait for my ceiling to cave in and I have no choice but to reach out to someone else to have this fixed. Buyer beware this individual may charge you high fees for nothing. What a waste of time and money !

Outstanding company! Had new vanity and toilet installed in powder room. He first had to go a get a…read morenew part for old flange for toilet. Then after just about finishing the job, found a defective part in new faucet that we bought. He had to disconnect everything, waited until we returned the defective faucet and purchased a new one (about an addition hour), and stuck to his original price. Double the work, and almost twice the time on the job and did not ask for a penny more!

Was able to get service to replace water valves the same afternoon. This was crucial, as I needed…read moreto stop a leak that already ruined the floor in my spare bedroom. Colton was polite and efficient. Having them come back and replace 4 more old valves before they become a problem, as well.

I just bought my house a little over 3 months ago. The pilot light on my hot water heater recently…read morestarted going out. Though I could get it to reignite, it would not stay on. George and his team worked with me to diagnose the problem and presented multiple options to get it working again and didn't push me at all. It wasn't until I asked if replacing the old unit would be a better plan in the long run that they even tried to sell me on it. They quoted me multiple fair prices for the various options, researched parts for my very old unit, and in the end quoted me an excellent price for a brand new top of the line 50 gallon Bradford White unit. Once I decided on how I want to move forward, they had a crew at my house in less than 24 hours and did the job quickly and extremely well. They even cleaned up so well afterward that the only sign anyone had been here was the new unit itself. They also were perfectly happy to speak to my home warranty company and help me get my claim finalized. I cannot say enough good things about George Coulter Plumbing. They'll be my go to plumber for all my needs from now on. They've made a lifetime customer out of me :-)

Wow, that was fast. And (OMG) it was done right. **AND** (get this) I didn't break the bank to get…read moregood customer service! Isn't that what it's all about?

Placed pressure valves on our washing machine valve to stop water knocking…read more Very efficient. Very knowledgeable. Very prompt. Fair price. Highly recommend.

Nigel was very professional and was on time! Very pleased with his service and did what he could to…read moreidentify my plumbing issue! Would definitely recommend the company to assist with any plumper problem. Also very affordable! 5 stars

Excellent service, communication and timeliness. The service tech, Nick, came out and diagnosed…read morethe burst pipe with minimal invasion into the drywall. I scheduled a follow up to make the repair and replace an outside hose bib. He came back when he said he would and completed the repairs efficiently and kept me informed during the process. The price was fair and he respected my home by wearing booties and cleaning up after the job was done. I will definitely use this company again when I have a plumbing need.

This is a long overdue review. So far, the best service I ever had. I hired them first to install a…read morenew water heater in our home. The water heater was under warranty so I was just looking for someone to install it. Not only they installed the water heater, they also accompanied me to haul the water heater from Home Depot and installed it the same day. He also did stuff that the previous installer did not do like sealing some tubes, etc. They gave me the best price among all those who replied. The next time I hired them was because of the clogged kitchen sink. Unlike others, they did not stop until they resolved the issue to the point that they had to cancel their other appointments on that day. They had to dig and replace a very old sewer tube. They did this step by step. The best thing is that with all the efforts and time they did, they reasonably charged for their work. In all their dealings with me, they have always been professional and on time. These are really nice, honest, and helpful people. Just today, I recommended them to a friend.

From the immediate pickup of my initial phone call to the efficiency and price. My experience with…read moreZip was topnotch! Straightforward pricing, clear communication, everything explained before they proceeded. Truly nice, polite and knowledgeable guys. Everyone else I called had reservations about working on a 100-year-old farmhouse sink but not these guys. I think they could fix anything honestly. Going to have them do some major replumbing of my home next. Finally after years of searching I have an honest, skilled and communicative plumber. What a relief!