We have gone to Computer Domain for repairs of our PCs for years: from desk towers to laptops. They…read moreare honest (they told us when there was no point to repair), quick and charge reasonable fees. They are nice and helpful, a wonderful business that has your back.

I did NOT have this place service my laptop, but I did bring in my computer for help. I'm giving…read morethem only 3 stars because their advice wasn't correct -- at least in my opinion. I brought my laptop in because it would no longer boot up correctly after running Norton Utilities and the automatic repair tools wouldn't work. I was told that the prognosis was pretty grimm and we could recover the data, but would have to restore the OS an reinstall all of the software, etc. They were very friendly and just trying to be honest, which I appreciate. They said they would try a few things, but weren't optimistic. Well, I'm glad I didn't listen. I did a 5 minute search on Google that led to an article that took me through (step-by-step) fixing the problem in 3 minutes. My computer was immediately back to being FULLY functional with no loss of data or programs. I guess this would be a 5 start review had someone said: those are hard errors to fix, but we can look online and research to see if there are fixes out there for this type of problem. I would have left them my computer. But would they have searched or just come to the conclusion that a wipe of the computer was the only fix? Note: I consider myself to be very computer literate and only went looking for "expert" help when I couldn't figure out a resolution. In hindsight, I now realize i could have done a google search earlier and saved myself a trip.

Having used and trusted Wizard Computer Services in the past to handle my large corporate business…read moreIT needs, I knew they were great at what they did. I didn't think they would take on a smaller client now that I had moved out of the corporate world, but thankfully they did. They really do understand that when you have IT issues, that your whole business can come to a complete halt. Just one call and they were ready to help me solve my problem quickly, efficiently, and seamlessly. They delivered and installed my new system while I was at a showing and when I returned to the office, I was up and running seamlessly so my business never experienced an interruption!

We have been using Wizard for close to 6 years now for all of our IT services. They implemented a…read morenew local server and cloud backup, email hosting for 10 employees, and immediate support when needed. I highly recommend this company and the professional service they provide.

Our company retains NBM for tech support for our copier. With only five employees and minimal tech…read moreknowledge in-house, we most typically have some odd, random need, but NMB treats our requests as if we were an important, big money customer. Our account rep answers his phone, which is impressive in itself nowadays, and any issue that needs a call back is turned-around quickly. Our most recent issue is needing to relocate the copier to a new office, and it's been the easiest item to arrange and cross off our list! Friendly and responsive--highly recommend!

I was skeptical of a new copier company, but to my surprise they have been a great company to do…read morebusiness with , the service is prompt, and receptive. The copiers are reliable and fairly easy to use. I am pleased and if this continues I will be a repeat customer. Laura Chamberlain Controller Abenaqui Country club

my husband fried the power source on our external hard drive by accidentally using our power drill…read morea/c adapter to plug it into the wall. After I recovered from my heart palpitations, he told me that he had looked up Comp-Net and they put the memory part into a new housing for a decent price while he waited...and it works fine. whew. Thanks for saving us $300, bc that's what another business wanted to charge for a data transfer into a new hard drive... we have the applecare plan for our macbooks, but if any of our other equipment needs a fix-up, I'll definitely be going back here.

My laptop broke. It would turn on, but the screen would be black. After bringing it to a place that…read moreI completely did NOT trust, I walked through the door of Comp-Net Solutions. I definitely should have came here first! Jeff looked at my laptop right away while I was sitting there. They tried to find the root of the issue and I was able to sit there and watch what was going on. He also was talking me through what he was doing and why he was doing it, which really put my nervous mind at ease. Their prices were very reasonable (although it sucks to pay $200 for a new laptop screen) and they called me when my laptop was going to take longer than originally expected to fix. They even stayed later than their office hours so that I could pick up my laptop after work. Totally trust these guys and would come back here in a heartbeat - if my computer needs it again (KNOCK ON WOOD).

Don't be a non-terrorist, law-abiding activist who's been VERIFIED as a target of this government's…read morenot-so-secret security forces and expect to be treated professionally and with respect at Boston Tech Collective. Explained who I was, some of the computer security issues I was dealing with (ARP cache POISON man-in-the-middle Trojan on a previous computer; remotely wiped flash drive most recently) when I took my laptop in to be cleaned of malware that locked me out of it. Got it back and they had installed a 'cleaning' program on it without asking or telling me. I had to ask THREE TIMES (in the course of my several calls and visits while my computer was being worked on) if they would install a new hard drive and system on the machine, and how much that would be, thinking I'd just archive this drive, and Sam just kept saying, "You don't really need it." Umm - I'll be the judge of that. YOU just tell me if you want my business. Maybe it's because I'm a gray-haired old lady and I don't deserve the respect and professionalism of a straight-forward answer (or any honest communication about my computer), but is that any better? I guess I should have just gone to Best Buy and let their FBI contractors mess with it. https://www.washingtonpost.com/local/public-safety/if-a-best-buy-technician-is-a-paid-fbi-informant-are-his-computer-searches-legal/2017/01/09/f56028b4-d442-11e6-9cb0-54ab630851e8_story.html?utm_term=.192d8d3ef0b8 I want my $150 back so I can put it toward a new computer.

I run a small medical office with a server and a dozen workstations. BTC has been absolutely…read morefantastic about dealing with our needs, working with our weird management software, suggesting solutions that work, and recommending good hardware. But in particular there are two really important things to me that they get right: they are very responsive with IT support when something goes wrong, and they keep on top of security updates. Excellent business partner for me. Jamie

These nice people are experts in most software & hardware issues, ready and able to solve any issue…read moreat reasonable prices. I have been a customer for over ten years, after starting my own business, purchased two computers from them, they set up the computer, and have solved numerous problems over the years. I rate them a "6 out of 5". /s/ a VERY happy customer George D.

It's wierd that this is the first review because I read about FirstCall on Yelp, but it must have…read morebeen in a talk thread. Anyway, I took my lap top here because my DVD player wasn't working and my computer was very slow. They fixed the player (memory problem) and removed a virus. I'm only giving four stars because they didn't explain anything to me about what they did when I came to pick it up or give me any info sheet to explain. But, my laptop is in top working order so I am overall extremely pleased with their service.

Running a globally disbursed financial network is a challenging task... We needed a Tech partner…read morewho was on point and ready to deliver regardless of the time or location. All IT was the only solution we found that could meet our needs. Because of them, we have scaled our company 1100% in the 1st two years alone. I couldn't have ever found a better IT services partner. Their owner speaks the straight truth and tells you exactly what you need regardless of whether you like it or not, and I certainly respect that.

The service quality is excellent and they're also fast at attending request, which is appreciable…read more I would definitely tell my friends about them. I had a problem with our server at home and they were very helpful in finding a solution. I appreciate the work they did!

The only challenge was getting an appointment, only because Starry is so popular now. However, once…read moreit was installed, the service is excellent!!! Such amazing fast and consistent speeds (200+Mbps)!!! AND for an amazing price! To top it off, the customer service is superb. I got an in-house tech install visit from Greg who was super nice, accommodating, and personable. Wow...definitely such a stark difference from the other ISP (whom shall remain nameless). Infinitely better! ;) Also, they're employees seem exceptionally happy. Happy employees make happy customers...sounds like there's great leadership and culture at Starry. Other IT/Tech company may take note. I've been recommending them to everyone.

Everything is fine until you have a problem. Then you will get shuffled off to interact with a bot…read morewith no human intervention allowed. I am sitting in my apartment right now with no Internet, and I cannot get a single human individual to interact with me. Instead, I keep getting routed to a bot who disconnects me when I ask a question it cannot answer. The test of a good business is how it handles customer service when things go wrong. Starry has failed on every count. I would give zero stars if I could. I will also be sharing this feedback with my apartment management company.