Just checked in! I must say that I had a very outstanding experience at AUS airport. Parking lot is…read moreeasily visible and as soon I parked, there was a shuttle bus waiting. Once in, the driver explained the process when coming back and to write down parking location and what gates he was stopping. Ending up giving him a good tip. Once I arrived at the airport, waited until the airline employee was ready to check people in. Had the tickets already printed to it was breeze! Going to security was another positive experience. Line wasn't long (5am) and the Jet blue employee was friendly and helpful. I was at my gate in no time. My longest wait was actually waiting to board the plane at the gate!

This experience of this airport is arguably one of the worst in the US for a variety of reasons…read more It's pretty much what would happen if you replaced the huge Atlanta Hartsfield airport with a dinky structure the size of Long Beach CA airport. As a passenger, you are gonna have a bad time. Reasons: - Airport structure is too small - Constantly way past capacity with the number of passengers and staff within it. - So, not enough seating - Insufficient bathroom facilities throughout. All bathrooms are small, antiquated, crowded, hot AF, always full & therefore filthy. Can't blame cleaning staff. They have to close bathrooms just to clean them. - the heat works, but the AC doesn't work Apparently airport mgmt is fine keeping temps at 79 and 80 degrees. Add in crowds of passengers who have to take a leak or an urgent dump, and yes, everywhere is on edge, sweating their sacks off. This is one of the worst aspects that they refuse to address/fix. - the California granolas they allow to sing and play guitar badly only adds insult to injury If you can avoid it for another 5 years, until it's expanded, then do so.

The smallest terminal I have been to, but surprisingly pleased…read more Only one baggage claim and area to get picked up by ride share. There is also a shuttle that takes (approx 15 min ) to get to the main terminal if needed. While waiting for your flight , there is a mini cafe to order coffee and to go food or buy last minute souvenirs. My favorite part was the outdoor taco food truck to get your Tex-mex on before leaving Austin.

This small airport is not a bad at all. It actually makes the experience very convenient and easy…read moreto get through compared to larger airports. The downside was the restrooms, which were not very clean during my visit and layout to the restroom felt a bit inconvenient.

The luggage scanning system has been upgraded! No more is there one rolling lane. Trays can be…read moreplaced 3 deep in two rows. You just wait your turn to push your tray on the active roller to go thru scanning. The day I was there, a TSA agent was wrangling the trays from this hearding area to the final track for screening. He commented to a flyer, "if you don't push it, it doesn't get screened." Also, once the screening is complete and comes out the other side, your tray will easily drop into the collection bin after you push it to the end. Other than that, I found it easy to get thru as always as TSA pre-check flyer. I must say, though, I don't like the facial recognition part of the process, but I respect it. As always, save yourself a potential hassle and get to the airport early to get through the checkpoint if you aren't TSA pre-check. The regular line can be brutal!

The area 1 one filled up so we were directed to area 2! So we got to go through the security fairly…read morequickly!

This terminal is in the Austin - Bergstrom International…read moreAirport and serves SOUTHWEST Airlines ! Quick baggage claim pickup! Terminal very clean and restrooms are maintained well! Here in this terminal offers a range variety of food options! Texas BBq flavors , sandwiches, baked potatoes, bar, ice cream and many more that will satisfy a hungry traveler !!

Hands down one of the nicest terminals I've ever been to. Spacious, airy and super easy to…read morenavigate. After my flight from New York to Austin, I almost wanted to hang out in the terminal a little bit at the bar, getting some food and refreshing myself. You couldn't have an easier time getting out of this place to transportation even if you tried to get lost. They've made this a very effective and pleasant experience for a traveler across country.

Ummm I hope you all don't think I'm giving this private tarmac anything but 5 stars…read more When on a private tarmac there's rules you must follow. 1. Wait for them to open the gate. 2. Personnel will come and give you instructions. 3. The procedure is once inside the gate you put on your flashers. 4. Drive no more than 10 miles per hour. 5. Personnel will guide you waaaay around the aircrafts like they do when planes land. 6. Typically drivers don't get off the bus, personnel will unload your bus. 7. Once passengers and luggage are offloaded, you take the same path you came in. I love private plane passengers...they tip the driver:)))

Nice visit there today, friendly staff, clean facility and kind loan of the crew car for my wife's…read moredoctor appointment. $40 facility fee and $10 security charge is about standard for the busier airports.

TSA pre-check operated as it should. Unfortunately, the TSA Pre-check lines are get longer and l…read morelonger every time we travel. We felt like we were in Disneyland where you weave back and forth many times in a line to reach your much anticipated ride. Instead with TSA your end game is to show your passport, have your piictute taken and be skooted along.

What a freakin Joke - like 10 TSA ( over paid security guards ) standing around bunched up in…read morepockets around the machines while a couple agents are actually doing their jobs trying to help customers get to their flights since its like going into a court house with having to place everything in a plastic bin. The TSA agents that are standing around smoking and joking could help the process run more efficiently. Its called LAZY, LAZY, Nasty's

Impressive and a much better way of travel, anything and everything was handled. What more could…read moreyou want, flying a Falcon 2000 with Signature is a experience like no other. The Exceptional People make it.

Trinity and the team at Signature were wonderful! No hassles when coordinating arrivals times and…read moreflight line access for my entire team. The most proffesional signature team I've worked with yet.

If you ever find yourself in position to fly private, I recommend flying from this fixed based…read moreoperator. I was there on business and couldn't help but be in awe of this facility. However this is definitely not for the faint of heart. While I do not know if they offer any affordable options for the middle class, the first class options are top notch

Spotless, simple, and elegant. Definitely is very soothing for the OCD me!…read more The only suggestion I would like to propose is if could provide some kids books and fresh fruits.

Using a service like Expedia I expect a low price comparable to other services. I normally fly…read moreDelta or Alaskan with sometimes Southwest or American. Each have price points and differing services that come with the purchase..... I should have stayed with a "known" business rather than looking at the $200 cheaper tickets offered by Frontier. I will list the issues i had that I expected included by other airlines. Upon checkin i was greeted with an "78.00 upgrade PER flight" for my small suitcase in addition to my carry on. The seat was hard and not contoured for longer than a 20 min flight (my flight was 2 hrs). There was no recliner. All beverages (including water) was 5 dollars. My advice is to stick with a airline that provides at least a few amenities- your experience flying will be more pleasant. (For me the flight ended up costing more than my regular airlines leaving me with a double whammy) Update.... while posting this review my gate was changed with no notice. Just happened to check as the boarding was supposed to have started. We got to the new gate with 1 minute before doors closing. No text no app notification- nothing. I WILL NEVER FLY THIS AIRLINE AGAIN!

Complaint.Resolution.VM96MX…read more Frontier- I am writing you in hopes of reconciliation for missing flight and emotional trauma your institution bestowed upon me. Before discussing my complaint with you I would like you to know more about myself. My name is Patrick Pearson, ATP. I have been employed for 16 years and am a top ATP in my field. I am decorated known with a high authority in my industry. I have recently purchased 2 stud colts that are my life's ambitions. Due to my own error, I was working on paperwork helping patients receive their wheelchairs that morning. I lost track of time and was slightly late for my flight. I must tell you of my horrific experience with your airline. On 6/5/26 I walked to the gate moments after takeoff. I had a pit in my stomach. I felt I messed everything up. I walked to the counter at gate 36 in Austin. I was tearing up of my failure and asked the most hateful, condescending woman I have ever encountered to help me. I was crying and I asked for help. She told me, I am busy working on another flight and to call customer service. I thanked her for not helping me. I stood to the side and frantically looked up your customer service number. My internet wasn't working. I began breathing deep and crying more intensely. She was ignoring me. I asked her again and she rudely snapped, "I told you I am busy I will get to you when I can." I then turned from a weak boy to a vengeful man. I demanded a photo copy of her name badge. She 100% refused to allow me to take a picture. I told her about my mental disorder. Her response, "Stand aside sir, security is on the way to escort your from the premises." Another one of your employees, a tall, lanky, caucasion walked to her. I asked him what her name was. He completely ignored me and walked away. I called at him on 3 occasions and he just walked off. The level of disrespect was astonishing. I was literally crying as a 45-year-old man and your employees gave no concern. My question is, why are you employing people that do not care about a soul? They only care about the task at hand. This blows my mind. I felt a loss for humanity with this employee that I wish to be terminated or reprimanded for a total lack of support. I walked away ashamed. I couldn't contain my tears. She destroyed me and made me start thinking of suicidal ideations. I called your customer service on 2 occasions, which I hope were recorded. No one helped me. I failed my Poseidon and Boomerang. They were not able to meet their new Daddy as baby colts that was so important to me. I This will never happen again. I am mentally drained and feel destroyed. I sincerely hope you will make this right. . I would like this settled without legal involvement. I hope you have a heart and can see how this mentally torchered me. Patrick Pearson, ATP