The smallest terminal I have been to, but surprisingly pleased…read more Only one baggage claim and area to get picked up by ride share. There is also a shuttle that takes (approx 15 min ) to get to the main terminal if needed. While waiting for your flight , there is a mini cafe to order coffee and to go food or buy last minute souvenirs. My favorite part was the outdoor taco food truck to get your Tex-mex on before leaving Austin.

This small airport is not a bad at all. It actually makes the experience very convenient and easy…read moreto get through compared to larger airports. The downside was the restrooms, which were not very clean during my visit and layout to the restroom felt a bit inconvenient.

Just checked in! I must say that I had a very outstanding experience at AUS airport. Parking lot is…read moreeasily visible and as soon I parked, there was a shuttle bus waiting. Once in, the driver explained the process when coming back and to write down parking location and what gates he was stopping. Ending up giving him a good tip. Once I arrived at the airport, waited until the airline employee was ready to check people in. Had the tickets already printed to it was breeze! Going to security was another positive experience. Line wasn't long (5am) and the Jet blue employee was friendly and helpful. I was at my gate in no time. My longest wait was actually waiting to board the plane at the gate!

This experience of this airport is arguably one of the worst in the US for a variety of reasons…read more It's pretty much what would happen if you replaced the huge Atlanta Hartsfield airport with a dinky structure the size of Long Beach CA airport. As a passenger, you are gonna have a bad time. Reasons: - Airport structure is too small - Constantly way past capacity with the number of passengers and staff within it. - So, not enough seating - Insufficient bathroom facilities throughout. All bathrooms are small, antiquated, crowded, hot AF, always full & therefore filthy. Can't blame cleaning staff. They have to close bathrooms just to clean them. - the heat works, but the AC doesn't work Apparently airport mgmt is fine keeping temps at 79 and 80 degrees. Add in crowds of passengers who have to take a leak or an urgent dump, and yes, everywhere is on edge, sweating their sacks off. This is one of the worst aspects that they refuse to address/fix. - the California granolas they allow to sing and play guitar badly only adds insult to injury If you can avoid it for another 5 years, until it's expanded, then do so.

This terminal is in the Austin - Bergstrom International…read moreAirport and serves SOUTHWEST Airlines ! Quick baggage claim pickup! Terminal very clean and restrooms are maintained well! Here in this terminal offers a range variety of food options! Texas BBq flavors , sandwiches, baked potatoes, bar, ice cream and many more that will satisfy a hungry traveler !!

Hands down one of the nicest terminals I've ever been to. Spacious, airy and super easy to…read morenavigate. After my flight from New York to Austin, I almost wanted to hang out in the terminal a little bit at the bar, getting some food and refreshing myself. You couldn't have an easier time getting out of this place to transportation even if you tried to get lost. They've made this a very effective and pleasant experience for a traveler across country.

Ummm I hope you all don't think I'm giving this private tarmac anything but 5 stars…read more When on a private tarmac there's rules you must follow. 1. Wait for them to open the gate. 2. Personnel will come and give you instructions. 3. The procedure is once inside the gate you put on your flashers. 4. Drive no more than 10 miles per hour. 5. Personnel will guide you waaaay around the aircrafts like they do when planes land. 6. Typically drivers don't get off the bus, personnel will unload your bus. 7. Once passengers and luggage are offloaded, you take the same path you came in. I love private plane passengers...they tip the driver:)))

Nice visit there today, friendly staff, clean facility and kind loan of the crew car for my wife's…read moredoctor appointment. $40 facility fee and $10 security charge is about standard for the busier airports.

If you ever find yourself in position to fly private, I recommend flying from this fixed based…read moreoperator. I was there on business and couldn't help but be in awe of this facility. However this is definitely not for the faint of heart. While I do not know if they offer any affordable options for the middle class, the first class options are top notch

Spotless, simple, and elegant. Definitely is very soothing for the OCD me!…read more The only suggestion I would like to propose is if could provide some kids books and fresh fruits.

The luggage scanning system has been upgraded! No more is there one rolling lane. Trays can be…read moreplaced 3 deep in two rows. You just wait your turn to push your tray on the active roller to go thru scanning. The day I was there, a TSA agent was wrangling the trays from this hearding area to the final track for screening. He commented to a flyer, "if you don't push it, it doesn't get screened." Also, once the screening is complete and comes out the other side, your tray will easily drop into the collection bin after you push it to the end. Other than that, I found it easy to get thru as always as TSA pre-check flyer. I must say, though, I don't like the facial recognition part of the process, but I respect it. As always, save yourself a potential hassle and get to the airport early to get through the checkpoint if you aren't TSA pre-check. The regular line can be brutal!

The area 1 one filled up so we were directed to area 2! So we got to go through the security fairly…read morequickly!

TSA pre-check operated as it should. Unfortunately, the TSA Pre-check lines are get longer and l…read morelonger every time we travel. We felt like we were in Disneyland where you weave back and forth many times in a line to reach your much anticipated ride. Instead with TSA your end game is to show your passport, have your piictute taken and be skooted along.

What a freakin Joke - like 10 TSA ( over paid security guards ) standing around bunched up in…read morepockets around the machines while a couple agents are actually doing their jobs trying to help customers get to their flights since its like going into a court house with having to place everything in a plastic bin. The TSA agents that are standing around smoking and joking could help the process run more efficiently. Its called LAZY, LAZY, Nasty's

I may be late to casual personal events but when it comes to air travel, call me Early Bird. I…read moreleave nothing to chance when it comes to dealing with airport security & logistics snafus that can add uncertainty to getting on the plane on time. The hidden benefit is that I often have lots of extra time to stroll the concourse, get some steps in & blood flow going, and check out the interesting innovations, public art installations, and local flavor of the airports on my itinerary. Imagine my delight to find this little pocket of whimsy at the east end of the Barbara Jordan Terminal near Gate 14 (as if you're headed toward Delta and the Public Patio). The first indication of mystery is the infinity symbol on an overhead sign that would otherwise name a vendor or amenity. I simply had to stop & check it out. Procedure: Look at all the creative decor and signage. Smile. Step up to the kiosk, answer the questions, and generate your boarding pass (only virtual now, after originally being printable). Imagine yourself phasing through the physical barriers of reality into a different dimension of space & time! Verdict: Fun for all ages of folks with a good imagination, sense of humor, and decent reading habit in the sci-fi and fantasy genre. Cost: Zero dollars and just a few moments of time. Worth it!

This was cool for a minute, but is this really the best use of space at the airport? We're going to…read morewaste a row of chairs at that gate for half chairs because.... art? I'm over it, sorry.

On a recent trip all 4 of us joked that when we got through security we would need to verify that…read moreour gate was really there. Lo and behold our gate was right across from the Departure Lounge. The DP has a good sized bar, some high tops and a tables. We scored two tables adjacent to the concourse and as expected this location is great for people watching. Lite food offerings are also available. Our cocktails were surprisingly hefty and our better half's were raving about their Palomas. Even though they were very busy table service was excellent. Like every other airport venue prices are high but hey c'est la vie.

Wings are absolutely horrible. They have more fat than meat on the bone. Service is a slow and…read morenothing worth returning for.

I've typically had good flight experiences at jetBlue. The only exception was when I got stuck in…read morethe air around the Gulf of Mexico for an extra 3 hours or so due to technical mechanical difficulties...that forced me to arrive at a whole other airport in my destination city of Houston.I will note in advance I am also a former employee. My most recent flight from Austin to New York was pretty good. I arrived a couple of hours early. I was able to check in before online on the app. I still needed to drop off a bag however. The crew members in Austin were all smiles and nice warm and welcoming energy for it being 4:00 AM. We made some small talk as they took my bag and then directed me to head to the TSA security line. The TSA security at this hour had 2 people in front of me. The whole process took about 5 minutes. There was plenty of food options open and available which was nice. My gate at this hour wasn't packed. There isn't a lot of outlets or even wireless charging stations at the gate in Austin. Boarding my flight went smoothly. The onboard service was attentive and done with a smile. There's extra snacks, pillows, alcohol you can buy. The jetBlue experience is a definite go! Please note there is not first class or fancy bells and whistles like the larger airlines, but jetBlue is pretty good at being he best in the lane they compete in.

There are no employees at check in. My flight was for 6:00 am but delayed early this morning…read more That's not my fault. Spoke with Rita with customer service no help.