Lovely since 2009! Only recently need a Norman repair…read more This is the first contact since installation

I ordered blinds for 2 rooms, about 3 weeks ago. I was told it would take about 4 weeks for the…read moreblinds to come in. I received an invoice detailing what I had ordered. The blinds were delivered and installed 3 weeks later. The installer, Tyler, was very nice and respectful. He moved all furniture that was in the way, took down the old blinds, disposed of them and installed the new blinds. The whole thing couldn't have gone better and I am delighted with my blinds and the service I received from this company. I highly recommend them.I

I am so pleased that I found Made In The Shade. Meysoon is extremely knowledgable and helpful with…read morechoices and suggestions. The result is beautiful. Would recommend Meysoon and her company to everyone I know.

From the owner: Discover the finest window treatments in SW Chicago with Made in the Shade! We pride ourselves on…read moredelivering top-quality products at competitive prices, all with unbeatable service. What sets us apart? Our mobile showroom comes directly to your door, offering unparalleled convenience as you shop from home. Our extensive range features industry-leading brands in blinds, roller shades, roman shades, honeycomb shades, woven shades, sheer shades, plantation shutters, draperies, retractable awnings, retractable outdoor screens, and more, including decorative grilles. Choose Made in the Shade SW Chicago for superior products and exceptional service tailored to your specific needs.

They were great to work with! Very respectful of my house and cleaned up when they were done. I had…read morethem do film and blinds. I would definitely use them again.

Yesterday I had 29 windows tinted with a low E, silver film to inhibit fading and reduce heat…read moreexposure to furniture and flooring. Mike (the owner) was meticulous, extremely neat and considerate in doing an excellent job with the install. I had several quotes for this project and chose a film which provided the highest quality of specifications. SunControl Tinting & Blinds quote was competitive when comparing similar spec products, but they were the only one to offer this superior film. I would recommend SunControl Tinting & Blinds and Mike to anyone who is interested in high quality products and service at competitive prices.

We had a fantastic experience with Chris and Tina at Blinds Unlimited. From start to finish, the…read moreprocess was professional, timely, and smooth, with consistent communication throughout. It's clear they take pride in their work and operate with trustworthiness and integrity. This is a local, family-run business -- now in its second generation -- and you can feel that integrity in every interaction. They're honest, straightforward people who do exactly what they say they'll do, and they do it exceptionally well. I highly recommend Blinds Unlimited if you want quality work handled by a team you can truly trust.

I had my window blinds repaired by Chris a few weeks ago and had what I thought was a problem. As…read moreit turned out there was no problem, my mistake. I appreciate that he came out within a few days and made me feel a little less embarrassed for calling. I tried to pay him for the house call, but he wouldn't accept anything. Very unusual. Thanks again Chris and Tina. I highly recommend them.

I have window treatments cleaned by Anderson blinds multiple times and they come back like brand…read morenew. I have purchased custom shades and plantation shutters from them. They do a wonderful job and the price is reasonable. The owners are very nice people to work with. Maryellen Kilkenny

Blind Repair on 2" wooden blind was completed successfully and the customer service was excellent!…read more Thanks Marie and Ron for your help!

BJ blinds came to my home and suggested a sunshade for my dining room window I love the color I…read morelove the fabric that was used on the shade it is beautiful you could see out but you cannot see in they did a wonderful job installing I was very pleased I would definitely recommend them!

BJ's Blinds customer service was exceptional and I would use them again for any other blinds in my…read morehome. Their service was very friendly and professional and they had our blinds up before we could even expect! I highly recommend BJ's Blinds for any of your window needs. Our Windows look amazing! I highly recommend them to all!!

Nicolette came and picked up my silhouette shades, cleaned them, and reinstalled. They were so…read moreaccommodating and pleasant to work with I have to give them 5 stars.

No exaggeration, this is truly one of the most shockingly bad experiences I've had with a business…read more I'm a contract lawyer, so I've seen some crazy business practices in my days. This comes at the top. Here's the story. I needed shades repaired. Basic work: a few shades don't come all the way up. I called this company and they said they could get the job done. However, it would require that they take my blinds so that they could repair them on site. They said it would take 7-14 days to repair. I triple-checked the time because my windows would be completely exposed during that time and I would have no privacy. They assured me that the maximum amount of time would be 14 days but it likely would not be nearly that long. Ok, great. Last week of May: they came on a Monday to pick up my shades (for an extra $100). They told me that my total would be about $400 and they would reach out to schedule a time to drop them off sometime the following week. June 12: I get a call saying they're ready and we schedule a time for them to be dropped off. It's over the two weeks they initially quoted but only by a few days--no biggie. June 13: I get a call saying that they made a mistake--they need a few more days to work on the blinds. I was bummed, but what can you do? A few days came and went and I never hear back from them so the following week I call for an update. They transfer me to Al who says there's a delay because they're working on getting a part they need to fix the blinds. I ask him to keep me updated because at this point I've had no window coverings (hence, no privacy) for over 3 weeks and I want to be sure that my order doesn't fall through the cracks. He says he would be sure to update me following week. Two weeks go by, I hear nothing. So I called, and left a voicemail. No return call. After a few days I called again. Once again, no answer or return call. About 10 days later, on July 15, someone calls and says that my shades are ready. I ask her if they're willing to take something off the cost, considering they they initially told me that they'd have my blinds back to me within 2 weeks and we're now well over 6 weeks. She said she'd talk to a manager and call me back later that day. Of course, she didn't. Two days later on July 17th, someone different calls and again says my blinds are ready. Again, I ask about the discount for the inconvenience. She says, "Al told us that he talked to you yesterday and told you that's not possible." I told her that no one told me that and that I did not speak with Al yesterday. It had been a month since we spoke. Not only would they not offer a discount for their delay, but she also told me that I must now pay an additional $130 above the quoted price for parts! She said her notes said that someone called me and I approved the extra $130 for parts. I certainly did not. She says she'll get Al to call me. Al calls me 10 minutes later and within 45 seconds of him calling, he says, direct quote: "I don't have time to talk to you. You should be happy that we repaired these. Do you want your shades back or not? Either you're going to pay the new price, or I'm going to take your shades apart and you'll have to come pick them up." Wooow! I told him I was shocked that he was talking to me like this, especially since I'm the one who has been inconvenienced. He responds, "I'm shocked that you're not more grateful. Do you want your shades back or not? I don't have time for this." Not only was he not apologetic for taking more than TRIPLE the amount of time quoted, never updating me as he said he would, and not returning my calls, but he's shocked that I'm not more grateful? What?! I told him that I'd come pick up my shades. He said that he'd need two days to "unrepair" them. Meaning that, out of spite, he was going to spend two days working to undo the work he did so that my blinds would be unusable. And only then would he return them. It's petty, small, counterproductive and obviously, horrible customer service. Learn from my mistake: stay away from this business.

I didn't use their service. I believe they are very competent and can do the job perfectly. It is…read morejust the quoting process that annoys me. The owner of this business can just be a bit more polite. I bought one small drapery that costs me $500, and they quoted me $400 for installation. I have no objection to the quote--it is a free market, so you can quote whatever you want. I replied him, trying to be polite (and hope he will send a lower quote, if possible), saying "this is too high for a small window, so thank you but I will pass". I think for a normal, polite person, they can just ignore my message if they don't want to lower the price. Or they can simply say something like "price not negotiable" or "have a good day". Surprisingly, they replied below: "You could have just ignored it. Thanks for making me pay for you to say no" Very rude. As a customer, I'm looking for services. I never expected that I will be educated by someone. This is like walking into Walmart and asking the price of an apparel, the staff tells you it is $100, then I said "oh that's too expensive", then the staff replied "you could have just put down the clothes without saying anything--just shut your mouth" I don't think you paid me anything, nor did I to you. Again, I hope you will be doing well in your business, and I don't doubt your professionalism. I am just writing down my current thoughts. Have a good day! Follow-up: the owner just replied me and apologized. He told me that Yelp charges them whenever we reply them. So the best way is not to respond, if you think the price is too high. I would accept his apology. You cannot expect anyone on Yelp to understand all the hidden fees charged in the system, so if that happens again in the future, hope the owner can explain it to the (potential) customers in a nice way

I was in the market for an outdoor shade for our pergola and Veteran Window Coverings was the only…read morebusiness that checked all of our boxes. Robert was very informative, prompt & professional from our initial meet to installation date. My husband & I expressed our wants & concerns to Robert who made us feel confident in our selected choices. He also gave us peaceful minds with his explanations about the product's detail, ordering & manufacturing process, as well as what to expect during installation. We have zero regrets are are beyond pleased with the outcome and extra miles Robert takes to provide exemplary customer service. I HIGHLY recommend Veteran Window Coverings!!

I don't know if these people are in business anymore, but the owner, the son took over for the…read morefather left me high and dry when I needed help with the charging of my motorized blinds. I have left many messages with no return phone calls. I do not know who makes the blinds that he installed, but no company will help me unless I know the brand. Do not do business with this company as they are extremely unreliable , I referred them to a friend of mine and the installed was delayed also with no update.

My vertical blinds fell off the track when I was cleaning the patio windows . Frankie and Jose came…read moreout and within 30 minutes repaired the problem and reinstalled the blinds. Even though the blinds fell off the track , other than the plastic piece that was damaged and caused the incident, the slats and track were not damaged. Thus the customer service and quality of the blinds are excellent. The blinds are more than10 years old. What more can I say. Thank you Frankie and Jose.