Not sure what kind of scam is going on but I got a message from vision quest saying I was being…read morereferred for cataract surgery. I don't have cataracts When I called vision quest they said my optometrist gave them my name and number. My optometrist says there was no referral from their office. I hadn't even seen that optometrist in 4 years. Sure sounds like a scam to me

They didn't even call me and tell me that my doctor left. So my exam was canceled without my…read moreknowledge. I have only been to them one previous time and they messed up my billing. So, overall, not impressed.

Outstanding ophthalmologist and eye surgeon. Professional, friendly and transparent practice.read more

After a considerable waiting period, I was able to get an appointment with Dr. Martinez. The…read moredoctor's consultation was professional, informative, and pleasant. Four days before the first of two scheduled surgeries, I spoke with one of his staff. During this discussion, I raised the issue that this surgery has, statistically speaking, a 98% success rate. What had been, up to that point, a pleasant interaction became uncomfortable when I asked a question about this. Based on the first response I received, I believed that the person didn't understand the question, as she gave a totally irrelevant answer. After reformulating the question two more times, where it couldn't have possibly been misunderstood, and receiving answers that only deflected the question, I became frustrated. She suggested that I ask the office manager. Two days later, I spoke with the office manager. I told her that her coworker had refused to answer a question I had. I explained that I had repeated the question numerous times, so she either didn't want to answer it, or lacked the cognitive ability to understand it. From the immediate confrontational reaction of this person--who didn't even ask what my question was--it was clear that her coworker had already informed her of her version of the story. To avoid more frustration, I simply hung up. Here is the question the staff refused to answer: "If I am one of the statistical 2% who are unhappy with the result of this surgery, what recourse do I have?" If the office disputes this, they can post the unedited audio of the two conversations I had with the staff. Since I couldn't get an answer about the doctor's policy regarding negative surgical outcomes, I called the office the following day, a Friday late afternoon. I was told immediately, after identifying myself, that both my appointments for surgery had already been canceled, without anyone informing me of this decision. The first one was scheduled for the following Tuesday. The question that they refused to answer was, "If I'm one of the 2% with problems after the surgery, what is my recourse?"

I was referred to this retina specialist by my optometrist this last December. The earliest they…read morecould get me in was today, January 8th. Walking into the office, I can see why it took 3 weeks for me to get in. The place was so busy! There were people waiting to check in. The whole lobby area (there's 2 waiting areas) was jam packed and the hallway had a half dozen people chillin as well. I finally got checked in and got my new patient paperwork handed to me. Since the waiting area was full i went to the hallway and sat out there. Got my paperwork all filled out, turned out in and chilled. Not gonna lie, I waited a bit minute. Finally I was called to get my eyes photographed. Was sent back out to the waiting room and was called back in 15 minutes later. Did my next series of tests, got numbed and dilated. I kicked it in this dark "dilation" room for a bit and then was escorted to the exam room. I honestly didn't know what was in store for me with this appointment. I honestly thought I was getting looked at not treated. Well, the dr came in and he was so kind! He walked me through the whole process and assured me that everything was going to be ok. I have a hemorrhage in my eye and unfortunately the only way to fix it was to inject the medication in it. I was numbed several times. And while the dr was adding a anti bacterial solutionin my eye he injected me with the medication. I didn't feel a thing! He was so smooth about it. He got me all squared away and was told I will be seeing him again in 4 weeks. I can see why some of the reviews were so negative. The choas of all the people and waiting time is such a turn off. Even though I felt like I was waiting for an eternity for the dr, but once I got rolling it was a pretty smooth process. I appreciate the dr, his kindness and his delicate touch. My eye is killing me now that the numbing agent is gone but I like that they went above and beyond to make sure you're comfortable during the whole treatment process

Dr. Pahriz is an incredibly nice person. Everything is rushed because this town does not have…read moreenough retinal specialists. It is not his fault. Doctor's do not want to practice in Idaho and I don't blame them.

We've been coming here for more than twenty years. Excellent treatment from the Doctor Fethke is…read moreretiring this year. Well miss her but they have a very good team here. At one point in the early 2000s, it was embarrassing though. Not for IEC but for us. Our son who was very active pulled the fire extinguisher and caused quite the scene. The Intermountain Eye didn't shake their head or roll their eyes but they did put a cover over the handle We apologized to IEC and to the brave Meridian Fire Department. We wish the Kathryn Fethke all the best in retirement.

Wonderful staff & doctors. Excellent care. Beautiful office. First time to the office & got…read morewonderful exams from Robert & Dr. Chamberlain. Highly recommended.

The provider and tech were nice, but the admin staff felt very uninviting. Their website/system for…read morecompleting paperwork apparently didn't work, so I had to do everything again. They also text patients asking for personal information, which was uncomfortable. Even after I told them my availability for a phone call to discuss it instead, they didn't honor that request. The checkout experience was the worst part. The lady told me, "We will charge you if another place messes up your glasses," which came across as threatening and pushy -- like I'd be punished for not ordering through them. I only came in to renew my prescription. Overall, not a welcoming experience and I would not recommend this office to a friend. And also, the provider writes a year rx for eyeglasses? Really? It's 2 years at other places. I'll take my business elsewhere.

My husband and I have been going to McNeel Eye Center for years and are so happy with their…read moreprofessionalism, great service, and friendliness! Dr. McNeel and team have been nothing but helpful, thorough and gracious! Too bad some folks gave terrible reviews... Honestly, if any errors have been made, they are quick to resolve even if it's not their fault and are out of their control. People make mistakes, but how they handle them and correct them is what matters. No one is perfect. We are very satisfied with McNeel Eye Center and I wish I could give them many 5 star reviews!

Vision One is hands down one of the best optical offices in town. Dr. Fronk, has and will always…read morehave my husband's eyes best interest at heart. My husband started seeing Dr. Fronk 20+ years ago. He takes such good care of his patients, he takes good care of my husband! He doesn't rush our appointment. I trust and respect Dr. Fronk! I highly recommend him as your potential optometrist!

I have been Tremendously impressed with the folks at Vision One. I recently started seeing Dr…read more Fronk after getting frustrated with how many doctors came and went from the office I was going to previously and after having a very difficult time getting my new lens order properly filled for my glasses there. Dr. Fronk came highly recommended and provided a thorough exam and was a very personable professional. I continued to be impressed as I moved on to picking out new glasses frames. The selection was great and the staff was very helpful, James in particular. I've now worked with James to pick out both glasses and sunglasses and he has been so tremendously helpful in helping me identify the glasses that fit me best. He has also patiently adjusted every pair so they fit just right. I can't recommend Vision One enough!!

Dr. Dean is kind infact most of his staff is kind & professional. But, the receptionist is uppity &…read moredemeaning making for an unsure & uneasy visit. Checking out you hope you don't get the one with the curly hair she will ruin the rest of your day. If you don't order you contacts through them she treats you like trash, she gives me a headache. Life is too short not going to Visions ever again.

From the time entering, you are greeted warmly and treated kindly. This is a high quality vision…read morecenter that offers great care and service.

We waited less than 5 minuets in the reception area. The technician working the test went over how…read morethe machines work and what they are testing. Dr Reynolds has such a passion for eye care and discusses everything in detail. The staff at Capital Eye care are very helpful and knowledgeable about insurance allowances. Everyone was so pleasant, it must be a great place to work.

They used to be good, but they sold the practice when the previous dr retired and the new guy is…read moremore interested in upselling than he is in caring for patients. The (rude) tech did my whole exam (why do we need a dr if the tech can do the exam?) and the dr came in at the very end to try to sell me vitamins and some procedure I never asked about for the dry eyes I don't have.