Avoid this place. Impossible to call the office and the doctors competency level is questionable at best. No bueno.

Dr. Glenn Cooperman is new at this practice location. I followed him here because I find him extremely knowledgeable, personable, detailed ( he takes copious notes) and he not only answers my questions he spends the time to explain so I understand. A good doctor needs a good nurse and Jennifer is equally wonderful. She is friendly, professional and detailed. In a field of less-than-stellar staff she is 5 Stars for sure. read more

I've been with internal medicine specialist with Dr Lopez now for 2 years I am went to him I had heart problems and I had sleep apnea he knew this at the start he should have he never wants referred me to a Cardiologist I went to see him back in November of 2024 requested to see a cardiologist and as of now I am moving out of state I've been having a lot of heart problems and it took a emergency room visit to get a referral to see a heart specialist and that's going through the Medical Group itself not the doctor and then the only appointment they can get is an appointment after I leave California I was supposed to leave California on the 24th the appointment was for the only appointment was for the 25th and that was after I was leaving some problems showed up I could not leave I was back in the hospital and then I ended up having to have surgery on my heart because of Dr Lopez if he would have gotten me a cardiologist when I requested one or even when I first started seeing one I probably wouldn't be in the shape that I'm in right now I would never ever refer anybody to Internal Medicine specialist they're a horrible company they don't listen to your problems they just get you in and out. read more

I made an appointment with this facility and ended up with Dr Francisco Córdoba, which was not very professional or courteous. This office is unfamiliar with the Unemployment Insurance or (UI) programs and refused to extend my medical leave , even though this Dr cordoba diagnosed me with PTSD, severe anxiety and several other Illnesses, in addition, this so called Dr had two other individuals on the phone when we were talking about my medical case, which is a violation of client patient confidence. I would not recommend this low professional office to anyone. The office is unknowledgeable on basic UI medical leaves and would rather the patient go thru the heart chip of opening an extensive, time consuming and difficult process of opening a worker's compensation claim, which can take years, instead of placing the suffering patient on additional three weeks of medical leave that I qualify for due to my work history. Lastly this so called Dr Cordoba send me home with a blood pressure of 165/100 and I ended up at the Emergency room for a possible heart attack. read more

Internal Medicine Specialists - Internal Medicine Near Me - Rancho Mirage, California

i love my dr here. i hate their attempt of automation with a patient portal. when it does not work getting it resolved takes time. please ims if you see this resolve the issues with your portal. it is clunky and not easy to operate and you require we use it to check in now. absurd read more

I had the privilege of meeting Dr. Rachel DePorter today at the office. OMG is she frigging amazing!! She is thorough, easy to talk to, and truly takes time to hear your concerns!! Both my husband and I are so impressed with her!!! She is so intelligent and caring!!!! I haven't been so impressed with a knowledgeable medical professional as we are with her. She is a joy to work with. She put me so at ease. All I can say is "AMAZING..FANTASTIC AND THOROUGH" What a pleasure!!!! read more

Tested postiive for covid 2/7. called the office. Wang called and precreibed plaxil, antiboiditcs and sterioids. shot sugar 385. wang asked for bllod test. Still no results. Told him pain weak dizzy no appetited. still no call no resultss. Dr. Garcia is with Canandians I guess, because no Call, no suggestions, I feel so neglegeted. Still Positive. After reading all these comments, I can see that I have a inferior medical dr. HELP read more

I have been a patient of Dr Yao for over 10 years and never had I had such a bad experience like today. I took time off of work to see her but she never showed up for almost an hour. No communication from the staff or anything. I finally walked out and will not be returning. read more

This is the first time in 3 years that I found a doctor that was very informative and showed sincere care. Dr. Cordova took the time to explain my concerns. Dr. Cordova was prompt in sending a referral to the specialist, himself. I could tell that his staff and him had good teamwork skills. I didn't need to wait to long for my appointment either. read more

I am honored to write a very positive review for Internal Medicine Specialists and our doctor, Dr. Francisco Cordova. My husband and I have been patients at this practice for over a decade and were cared for by the beloved Dr. Trostler until his terminal illness a few years ago. We were referred to Dr. Cordova to take over our care. He was stepping into shoes that were impossible to fill, but from the very beginning he served us with kindness, patience and tremendous knowledge. We are senior citizens and my husband has several complex issues to manage. In addition, he is rather set in his ways and not too open to changing his meds or approaches to his situation, but his growing issues require that he makes some adjustments. Dr. Cordova is very experienced in both the subject matter of his evolving issues and the potential medication interactions, and also in the subject of helping his patients understand why change is required. He is a natural teacher. At first I thought we were spending too much time explaining the reasons behind things, but I quickly realized that this detail was enormously helpful in getting my husband to accept required changes and to be compliant with the recommendations. My husband trusts him and now accepts and complies with all he suggests. This has been so valuable. The tests he has ordered have uncovered important issues that would have gone unnoticed for quite some time. Both my husband and I feel well cared for with a very kind, knowledgable and proactive Doctor in charge of our care. The staff is always kinds and courteous and if we have an important issue, they get us in very quickly. I recommend Dr. Cordova very highly. read more

Dr. Francisco Cordova should not be practicing medicine. He has a chip on his shoulder and zero bedside manner. He doesn't like nor wants to treat overweight people. He was so upset the last session he was raising his voice to me, was red, over emotional, standing up, and waving his hands in the air. He was very rude to me. My husband saw him separately, and got the same bad feeling about him as I did. In addition, both of us, on separate occasions, could hear through the walls and could easilly make out his discussions. We got a sample of how he is frustrated with his senior patients by the way he talked over them, didn't listen, and talked down to them. I called and made a formal complaint to the Office Manager, and we also fired Dr. Cordova. We never received a call or any acknowledgement. So I'm sure no one cared about our experiences. Nor did it go any further. We are now trying Dr. Lopez, the Medical Director at IMS. Dr. Cordova was supposed to be a temporary Dr. as dear Dr. Trostler was retiring. He was wonderful, listened, didn't talk down to you, and I will miss him greatly. But as it turned out, we got transferred to Dr. Cordova. He is not recommended especially if you are overweight and seeking help with weight control or if you're a senior citizen. read more

I dropped off a new patient form in March 2023 for a Dr. there that said in the Blue Shield website was accepting new patients. I was told I would be called for an appointment after the Dr reviewed my file. I never heard back and stopped by to ask. They asked me for a copy of my Covid vaccinations , which I gave them for my file. Still, no call back. I phoned and was sent to the new patient extension. Left a detailed message , no call back. I phoned again and spoke to the office manager who apologized and made me an appointment. She said, no need to come in early as you have filled out your paperwork and have a file . I received a confirmation text. I showed up and the receptionist said, did I fill out the new patient into ? I said yes , and the office manager said it was done and ready . She looked perplexed and called over someone else , also perplexed. They had me sit and wait. 30 minutes later , the office manager , who made my appointment came out to say , sorry , the Dr isn't taking new patients !! This is now the middle of May !!! She said she doesn't know who is taking new patients in her office as several Dr's are on vacation !! 2 months and this is how it goes ??? No excuse ! How incompetent this office is ! Now what ? Back to Cedar Sinai I guess. The desert medical care I have experienced has been tragic! My father passed away last year from an even more incompetent Dr and hospital out here. read more

Incompetent front desk.... Three months ago I scheduled a follow up exam with Dr. Garcia with a lab work order. My appointment was for Friday, July 19 at 1:00. When I arrived for my appointment early and signed in I was told Dr. Garcia was on vacation. The front desk staff also said the computerized records showed a call was placed and message left on my home phone on July 10 cancelling the appointment and a request to return the call to reschedule. Apparently, someone falsified the information in the computer. I did NOT receive a call or message from the office. I had my lab work done one week in advance and arranged my schedule to be at my appointment at 1:00. If I had received the cancellation message, I definitely would not show up for an appointment that was cancelled. Of course no one took responsibility for the mistake nor was their an acknowledgment or apology. read more

No apology, not exceptable. I go online on Tuesday to get a prescription filled as normal for my Great Aunt who is 101. Thursday still no reply. I call the office and explained that I requested a script to be filled and I haven't heard anything from there office. They look and tell me oh yes we see it. They said I could come into the office and pick up the script. I preceded to their office in Rancho Mirage. I drive to Ralph's in Palm Springs to get the script filled. They say she is not in there system. I say oh yes she is, I get her scripts filled there all the time. So I preceded to drive back home in Cathedral City to get the empty bottle with there address and phone # on the label. They ask me when I get back, what is her birth date. I tell them it is 02/08/1918. Low and behold, the script had the wrong date on it.. It had 02/18/1918. How many 101 year olds' do you think this practice has. So I call the office and preceded to tell them their mistake. They said come back into the office and get a new script. I guess they think all I have to do is drive all over the Coachella valley all day. I went back into the office to get the script with the right date on it and I was told that Dr Yoa's assistant was out to lunch. So now I have to wait for her to get back from lunch. The receptionist finally brings out the script with the right date on it. NO apology came from Dr. Yoa's assistant. Four hours later I finally get the medication with a reply from the Pharmacists, sorry that you had to go through this today. Time to find a new Practice. read more

I've been going to my primary care doctor at this location for over 6 years. Dr Stephanie Yao is great at what she does, and shows that she cares. My only gripe with this office is that the receptionists have serious attitude and aloofness toward the patients. When you call, it's as if you're bothering them. No politeness whatsoever. The nurses are wonderful though! They're all very kind and helpful. read more

Went to see Dr. Garcia here. She lacks common sense. My cholesterol dropped, she didn't even notice. My AST was within healthline normal, she thought it was high. I body build which can elevate that. I quit smoking with vaping, she didn't even have the common sense to realize that vaping is safer than smoking. That science has been firmly established by the British Medical community. I did a much better job analyzing my labs than she did. Recommended a colonoscopy then forgot to give me the referral info. I have medicare and a secondary. They still sent me a bill for $100. I won't be going back. read more

Dr Lopez is is not very friendly, the visits always seem rushed. I like Doctors who are very thorough, and unfortunately it doesn't seem like this one is. read more

I'm not surprised at all by the poor customer service reviews on here. The front office and medical director have a lack of disregard for common courtesy and professionalism in dealing with patients. Their blatant disrespect over the phone and in every interaction make it impossible to recommend ANYONE go here. Very alarming considering the elderly patient population out here. AVOID AT ALL COSTS! read more

I first time heard that I have to go to see my PCP doctor and I had to pay her just for waiting for her almost one hour and she did nothing and just wrote done a specialist doctor number that I need to go ahead call by myself. I could do it by myself except to pay her $25 let her just write down a number for me. This is not called referral! She also charged me $10 for just signed on my physical form without actual provided physical exam for me at all. What an "great" money collector! Time to change a real doctor! read more

This is one of the worst offices I have experienced in a long time. The front desk girl is a damn dope. Doesn't understand anything, not professional, not accommodating, and not sure why she is there. Stephanie Yao, MD is an idiot. Don't waste your time. She's rude, doesn't know how to properly take care of patients, doesn't listen, and will not do what you ask of her to do. My next move is to quickly change my PCP to someone else with some bedside manner and someone willing to listen and do what I need of them to do to take the best care of me. Thumbs down. read more

One of the worst offices I have been to. Front desk people are unprofessional. It's impossible to get a hold of the nurses when you call in. Never has available appointments during the same week. I had a fever in December and I asked to come in and there was no openings until a week and a half later. WHY WOULD I COME IN THEN WHEN I WAS HAVING A FEVER THAT DAY? Called to make an appointment and made one for the next day. Then 5 minutes later I get a call saying I couldn't have that appointment anymore because someone booked it already. WHY WASN'T THAT SAID WHEN I MADE THE APPOINTMENT? Dr. Yao is great but her staff is absolutely terrible. I'd rather just go to urgent care if I need something done in a timely matter. read more

After spending over 7 years in the medical field personally as a provider, I was skeptical when faced with finding a new primary care for my self. I don't typically tend to believe the world working in your favor, but what I can say is after some heavy research in to internal medical specialist physicians in my local area, I gratefully discovered Dr. Cordova and I have not turned back. Dr Cordova is the most thorough physician I have ever had the pleasure of meeting, a true savant of the human body and its functions. If you are in need of a new primary care that will not only treat you and your family with the upmost respect; But also take the time to listen to your every complaint or question with a detailed explanation response no matter the issue. In the past year, personally I have had two of the worst injuries I have ever sustained, without hesitation Dr. Cordova and his staff had me in same day. Dr. Cordova and his staff will always be my first choice in healthcare. I can personally say I have Not once experienced any of the issues the some of these reviews trying to portray about this practice, actually quite the complete opposite. read more

I have no problem with Dr. Yao. This is about someone else at the practice. I needed to come in due to a uti and did not have an appointment. They asked if I would mind seeing a nurse practitioner. I had no problem with that as many nurse practitioners are fabulous. When I got there I was told I would see Mr. Wang, the nurse practitioner. He came into the room and did not even look at me. No greeting or introduction, just a very stern face. He then became absorbed in reading why I was there. He asked about my symptoms and when I tried to fully explain he harshly said "I only want to hear about why you are here". When I tried to explain that sometimes things are related he again loudly said to only talk about the symptoms of the reason that I was there for. I felt like saying I was sorry he was having a bad day but I kept my mouth shut. He was actually very intimidating. To make matters more difficult he has a very strong Chinese accent and it was difficult to understand everything that he said. While there, a medical assistant brought in a copy of my last bone scan. He immediately took it and began studying it although that was not the reason I was there. I had asked to have a copy and they brought it in when I was in the consulting room. He spent most of the time with me looking at the results and telling me how I was at risk. Obviously this was against his rules about talking about anything other than the reason that I was there. I asked him how many of his patients took medicine for osteopoenia. He said they do what he tells them. He wrote a script for a very basic medicine for the reason I was there. When I went to the pharmacy they did not have any. I asked why because it is one of the most common medicines ever and it is unlikely they would not have it. The pharmacy tech said that it was unusual because it was so weak. Most every other physician treating my condition orders the stronger dosage and they rarely get a call to order something less effective. I never take anti biotics as I know they are dangerous. However when I need one, I want a powerful dose to knock out whatever I have. Not one that is weak and will require another trip to the doctor to up the dose. I will continue to see Dr. Yao. I did not have a problem with the staff as so many have commented and Dr Yao seems fine. However I will refuse to ever see Mr. Wang. I think the name speaks for itself. Usually Nurse practitioners call themselves Mary Jones etc. not Mrs. Jones. read more

I scheduled an appointment two weeks prior and came in on the day of my appointment saying I'm not on the schedule. I clearly made an appointment and remember being asked by the staff on the phone if I wanted 930 or 11 AM and wrote it on my calendar. I like Dr. Yao but I don't think I'll be going to this office again read more

The front desk is incompetent! Got a severe case of the flu and immediately called the front desk on Monday morning to schedule an apt with Dr. Yao or the Nurse Practitioner- I was told she had no openings until Thursday at 4:30p and that the only Nurse Practitioner in the office was on vacation. Fast forward to today (Wednesday) and just received a call saying they needed to cancel my appt because a staff meeting was taking place and that I could come see the Nurse Practitioner on Friday - I've had the flu for over 3 days now and they expect me to wait until Day 5 to get relief - when I asked what I was suppose to do - they said go to the Emergency Room... I think not! I like Dr. Yao very much but based on other reviews, clearly there is a serious problem with scheduling and putting patients first. read more

You'll want to consider another practice. I had issues with Dr. Ebaugh and Dr. Messner selling me orthotics, ordering tests and ignoring requests for my account to be reviewed. The worst day is described in my letter of 11/30. Dr. Messner, I am writing you again after almost two years requesting a reply. You'll remember me as the patient that was told by your podiatrist, Dr. Ebaugh, as the person needing an emergency visit with you due to blood clots in my brain. You declined that day stating you were booked. You had me come back the next day. The following 24 hours was agonizing for my family. Try to find an office with more compassion. read more