Jasmin was very helpful. I gave her the situation and she asked questions I normally wouldn't…read moreconsider. She looked into other ways to try and lower my payments and deductible. It took 2 days because my situation was a bit complicated (at least to me it was). Many insurance companies were giving me some sort of 14 day delay due to some BS California policy but Jasmin found companies that would get me setup immediately. I am very grateful.

Recently, I went back here to get an estimate for residential insurance. The current homeowner's…read morepolicy company which I have been with (auto and then home also - supposed bundling discount) for over 35 years jacked my rate up significantly (almost double), although I nor my family have ever made a claim (and the policy provisions have not changed in years). This is a shame because my parents had been with the company for over 40 years and they had made a significant amount of money off us and are exclusive to military members or veterans (USAA). Natalie reviewed my current policy and was able to get me a higher coverage limit at a lower price with a major insurer without bundling. It was such a pleasant, trouble-free experience because the ladies took care of everything and followed-up to ensure all was good.

Sam has been extremely helpful with setting up our coverage for our new automotive repair shop. As…read morea business owner himself, he was able to walk us through the process and explain how things work. He found us the best policy at a good price. He is a good communicator and provided updates and reached out regularly to keep us on track, which is much appreciated for us, being that we are busy with other tasks. I highly recommend giving them a try!

Sam and his team is there for you when no body else can come up with a deadline so close or deal so…read moregreat that you can't just decline to accept. I needed a CoI for my new business location and needed it in under 48hrs. I reached out to others but they couldn't make it work out for me within the deadline and when I approached Sam from United Direct Insurance, he just said " You got it brother". And he was right, I got the CoI needed as per landlord's requirements. I would highly recommend them for any Commercial Insurance that you might need! By the way he helped me once before as well............ of course swiftly and reliably! Thank you Sam and Team!

I can't say enough good things about Arlette and her team at Arletta Insurance! From the very…read morebeginning, she was incredibly helpful, knowledgeable, and patient. She went above and beyond to find me the best price and coverage, and when I ran into some challenges with my insurance, Arlette personally stepped in, guided me through the process, and made everything so much easier. She's not only professional and efficient, but also truly supportive and caring--which is rare to find in this industry. I felt like I was in the best hands the whole way through. If you're looking for someone who will genuinely look out for you, save you money, and treat you like family, I highly recommend Arlette at Arletta Insurance in Tarzana!

We have been going to Isaac from Arletta for years for all of our insurance needs. He has taken…read moregreat care of us for our auto insurance and other policies as well. Amazing for both personal and business insurance. Isaac and Eduardo are guys you can definitely count on! They are knowledgable and experienced in this industry. Working with them you can expect a smooth process begining to end. Will continue to go to them for renewals and any other insurnace I need.

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Jarrod is great to work with. Jarrod was very knowledgeable and helpful. Made the process less…read morestressful.

I would like to thank Astrid Vides-Porta from Veronica's insurance for being so understanding and…read morehelpful. Trying to find the right insurance can be hard but Astrid was very patient and informative in explaining the different types of insurances for my vehicle. Definitely recommend coming here if you're looking for good auto insurance

I am very surprised to read a less than favorable review of Marcelo and Veronica's Insurance…read moreCompany as I had nothing but a good experience. I found Marcelo to be very responsive, courteous and knowledgeable. Based on my positive experience, I highly recommend usage of this company for your insurance needs.

Alice was amazing to talk to and very hopeful with my questions and treated me like family…read more the place deserves 5 STARS (I'm coming back again next year)

Just filed my income tax today and the customer service was essential! I called the same day…read morebecause I had no appointment scheduled and the team was able to see me within an hour. Alice was very helpful and answered all my questions regarding my income tax. She explained everything well and was very friendly. I will definitely come back to this place for services they offer!

I know insurance can be confusing and difficult at times but Arthur's been super helpful with it so…read morefar. He's really knowledgeable and always looking out for you. He's more of a friend than an agent. Definitely check him out!

Arthur has been an amazing agent! He helped me switch insurance companies after many years and…read moresaved me so much money on my policies. If you want a comprehensive insurance agent that you can trust, is helpful and informative, and diligent about being available, then I would highly recommend contacting him. Very happy with this wonderful agency.

I'm a contractor specializing in high end outdoor pergolas, I was referred to Sid by one of my…read morepeers for liability and worker's comp insurance. Sid was very responsive and was always available to me by phone and text. He took his time to explain the policy and was right on with the time frame. Even though I haven't met Sid in person, he was still able to make the process very easy and seamless. I will continuously return to him for help as Sid is a fantastic asset. I recommend his services to every contractor who is looking for workers comp or liability insurance Thank you Sid!

THIS INSURANCE IS DISHONEST. They get your down payment and…read morethen for any reason they want to cancel your insurance. EVEN YOU DON'T HAVE ANY TICKET! Money hungry. Let's go Mercury Insurance more Profesionals.

Very good insurance company and excellent guys, they work professionally, very satisfied with the…read morequality and service of work !! I recommend it to everyone!!!

I was having a hard time finding an agent and then a friend referred me to Tamara. She helped me…read morebundle a package deal and helped me with business insurance. If you need help and good rates and help during claims definitely call.

Very nice woman running this business. I came her to have my fingerprints taken and she was kind…read moreand knowledgable.

The process of doing my taxes was so smooth and easy! Great work and they work quick and…read moreefficiently. I highly recommend this establishment for all and any of your needs. First time using them and they will be my go to from here on out!