Where do I begin ... I had been looking for a shop to fix body damage on my Honda Civic. I reached…read moreout to a couple shops but kept getting the run around. Luckily , my good friend referred me over to Luis Body shop . I filled out the form online and within 1 day I was contacted by Chris . He gave me the first available appointment, and took in my car that same day !!! The repairs were so quick ! My car looks brand new . I am so happy with the quality of the repairs and the customer service was so amazing ! If you need a trustworthy shop, Luis Body shop is the way to go ! Thank you so much for everything!

The response from the shop on my last review is disappointing because instead of taking…read moreresponsibility for the quality of the work, they're trying to make it sound like the issue was the amount I paid. At no point was I "thoroughly explained" that the service I was receiving would result in lower-quality work because of the price (no I didn't refuse any first quote, I actually paid more than the original offer for oem paint) In fact, they were the ones encouraging me to move forward with the project while I already had other work being done on the car. They also claim they repaired dents and body damage at no cost. That's misleading. I specifically asked whether the dings around the vehicle would cost extra because I was willing to pay for them, and I was told they would take care of them. That was their decision, not something I requested for free. As for the warranty, I was originally told there was a 5-year warranty on the work. However, after bringing the car back shortly after pickup to address issues I wasn't satisfied with, I was later told the warranty was no longer valid. Now the response claims it was only a 2-year warranty, which is not what I was told. The problem has never been about money. The problem is the quality of the work and the lack of accountability afterward. If a shop offers a service and accepts a job, they should stand behind the results instead of later claiming the customer didn't pay enough. Looking through other reviews, it seems like any negative feedback is met with an explanation of why the customer is at fault. I understand wanting to defend your business, but accountability goes a lot further than shifting blame. Written estimates, warranty terms, and expectations should be clearly documented to avoid situations like this in the future. This review is not about me trying to get my way or get a free paint job, this review is to save someone the headache of getting a bad paint job. I would never bring my car back here for any work, free or not.

So after Celebrating Mom's Birthday this past weekend I arrived at my car only to find that someone…read morehad broken into my car and ransacked it. They broke the door handle and messed up the keyhole so I needed to find someone who could fix it for me I ordered a replacement handle online and immediately started a search for someone to install it. After communicating with Adam via Yelp messenger yesterday, he asked me to bring the car in so he can take a look at it. I arrived early this morning and had a chat with a gentleman behind the desk explaining my situation and showing him my replacement door handle. He thought quickly and asked to borrow my key and was able to turn the broken lock to my surprise He then asked to pull my car into the garage so they can take a closer look. About 30 minutes later he said it was ready and I could take it home! He charged me a reasonable price and I Thanked him and went on my merry way!!! So happy I found this place and I now remember passing it on my way to work when they were on National... Need good quick reasonably priced work, head over, have a chat and them show you what they can do!

Adam Fleiner and Freddy and the whole crew are incredibly helpful and kind. I highly recommend…read morethem for everything , even what might be considered oddball jobs. Great service, great people.

Look no further this shop is the real deal! No games played like other shops. They're honest and…read morethe work speaks for it self. They took care of my 2018 Durango after it was vandalized. Talk to Scott he'll take care of you. Thanks brother.

I sent photos of my Tacoma damage (front left side bumper) to this shop and was quoted around…read more$4,000-$5,000 without even seeing the car in person. To be safe, I sent the exact same photos to a few other body shops, and their estimates came back much lower. One shop estimated around $1,800 for repair and repaint based on the same pictures. That's a huge difference and made the first quote feel very inflated. I strongly recommend getting multiple estimates before committing to repairs here. Transparency and fair pricing matter, and customers deserve reasonable quotes.

Someone I trust implicitly referred me to Innovative Auto Collision and I was not disappointed…read more They do excellent work, take care of your vehicle while in their care and all with a smile and a kind word. The first vehicle I brought in was not my vehicle, so there were high stakes because I needed service for someone else. Now, I am using them for my own vehicle and the service is still impeccable. I highly recommended Innovative Auto Collision.

My construction shop runs about seven trucks on the road six days a week so we get into a few…read moreaccidents. Thankfully the other side was also Korean so we decided to fix the car out of pocket and not engage my commercial insurance plan (would have raised my rates around $30k). They fixed everything like brand new, and also handled everything the proper way. Removed all the windows and parts, replace all the clips, and fixed the car with authentic parts. Probably my fourth time working with them and have never been disappointed with the end product. If you drop by there and need construction materials visit next door.

i had my son take my truck today to have brakes and oil change however one tried helping but the…read moremain mechanic did not help so we went elsewhere

I was in an auto accident and my insurance company said I was at fault so they wouldn't be covering…read morethe cost of my repairs. I only had liability and uninsured motorist at the time. Not only did I need body work, but my radiator was shot to hell. A neighborhood mechanic recommend me to Manuel. His guys did an absolute fantastic job on my car. I was blown away!!! My girl looks better than she did before I was in the accident. I'm so happy with the results! My baby looks spanking brand new; just as good as the day I got her. She's running better than she was before too. They worked extremely quickly! I put my car in the shop on Monday and had it back by Friday. He has several locations. I took my car to his spot on 48th & Normandie, but I'm sure this location is just as good. Customer service was excellent! His rate was lesser than what other shops were trying to charge me and he still gave me a God-given deal on top of that! He also got out a little ding I had in the back on my bumper. I couldn't have asked for more! I'm grateful for him and his people. They bought my car back from the dead because my insurance company was trying to total it out. So glad she's back up and running and even better than before.

My lawyer's office suggested to take my car claim to this auto shop for repairs on my Rav4. I…read morebelieve the gentleman's name is Manouk or Manoush? ( apologies if I got the name incorrectly), and he was very friendly, professional and informative of how long the process will take and when he would communicate with me that my vehicle was completed. It took a little over the 2 weeks we anticipated d/t delay in some car parts but that's no issue. I ginally got my car today and it looks brand new! They washed and vacuumed it for me, I'm so happy/thankful to the team for helping me with me vehicle. Thank you so much!

World Auto body is world class. Answered every question I had and gave very clear but realistic…read moreassessment for both what needed to be repaired and timeline to do it in. Always available on the phone and gave continuous updates throughout the repair process. The day I came Hov explained everything to me and it is clear the team takes pride in their work. My car was returned looking like nothing ever happened, honestly looked better than it had before! Work performed: front bumper replacement grill replacement, hood replacement, paint, lamp replacement, front radar calibration I will definitely be back for any collision or paint repairs in the future!

Round chubby lady is sooooooo rude at the front desk... I just had my car repaired which they did a…read moresubpar job for $2500. The area they painted still has a black mark on it with compound stuck btw the doors. If you couldn't paint over my sensor, then you should not have promised me that from the get go. Why did you say it could look brand new???? Back to the lady who has zero customer service skills... do not raise your voice at a customer bc you accused me of having a bad experience with your coworker. And then when I responded asking about how you behaved, you shout "i dont want to argue!!" Please develop some awareness if you want to be client facing. First rule is greet customers in a friendly manner and act inquisitive. What is so hard about saying u will give me a receipt instead of being mute and unresponsive as I am standing there wondering what i am supposed be waiting for... and then acting like u are the victim... roll the footage bc you were already off the phone and could have communicated what normal people in CS do. Be more respectable. DO NOT TREAT CUSTOMERS THAT WAY BC YOU LOOK AND ACT MISERABLE.

I had a really great experience with this auto shop. I came in with damage to my front light/bumper…read morearea and was honestly stressed about how complicated (and expensive) it might be. They made the whole process super easy from start to finish. The team was professional, responsive, and really transparent about what needed to be fixed. They didn't try to upsell me or add unnecessary work, which I really appreciated. My headlight looks perfect now like nothing ever happened and the surrounding area was cleaned up way better than I expected. Turnaround time was also quick, and they kept me updated throughout, which gave me a lot of peace of mind. Overall, super solid experience. If you need any kind of light or minor body repair, I'd definitely recommend them.