Mike did a wonderful job repairing my SUV. I got estimates from 5 shops in the area and his was the…read moremost reasonable and I also felt that he was the most trust worthy. He finished the job in less time than estimated and the cost even came in under the estimate as well. He does quality work and communicated with me throughout the process. While I hope to not need repairs in the future, I'd definitely come here again if needed. Thanks, Mike!

Mike has been here for me each time something has happened to my vehicle. I would never trust…read moreanother soul to take care of my car. He and his son go above and beyond to make sure his customers are well taken care of. He's put all of the effort he can into helping me with insurance and repairing my vehicle as if it were his own car. The work Mike does is completely priceless for how amazing the service is.

I took my car into J& J to have them look at a dent made by a hit and run . Amber set the…read moreappointment over the phone. Shelby came out to survey the damage. She brought one of the guys out to take a look at it They were so empathic and offered a solution right there on the spot. I was so thrilled I gave their technician a hug. I would recommend this company hands down for any body work you ever need on your vehicle. Their the "best" in my book. Judy M

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

John and his crew made my car look like new after my accident. They did a beautiful job. It looked…read moreso pretty and clean when they finished that I parked it until the weather was nice. Definitely recommend this place for autobody work! Very friendly and nice people work there.

Vehicle was delivered here by my insurance company for repairs after a minor collision. A month…read morelater they told me it was ready. The bumper they installed was not prepped at all before they painted it, it still had flashing from the injection molding process around the edges. The paint that was applied is wavy. The bumper is loose and there is a gap between the drivers side headlight and the bumper. The paint is already scuffed and worn through from the flexing under the headlight. They replaced the electric grill shutter but didn't know what they were doing so they contracted out the work to Airbag Services. Apparently Airbag Services doesn't know what they are doing either. We were told the vehicle was completed so we picked it up and pointed out the problems with the paint and loose bumper. The manager, Robert, couldn't be found so they sent out a service tech to go over our concerns. (By the way Robert was at lunch in his vehicle that was parked literally beside our vehicle. I even called his name and he looked up but wouldn't speak to us.) The service tech said that the bumper work was the "best they could do" and that Robert had already signed off on the repairs as being completed and satisfactory. We took pictures and videos of the problems and sent them into GEICO. In the mean time we picked up the vehicle and drove it home while waiting on GEICOs response. On the way home the Engine Auto Start/Stop function stopped working. Once home the Service Engine Soon Light came on and the vehicle will not start. The battery is not dead because all of the lights function and do not dim when the ignition switch is pressed. The car is being towed to a dealer tomorrow to figure out what they messed up in the electronics and then will going back into the shop again to get the bumper repaired. GEICO has been receptive and they are trying to remedy the situation. I just hope it doesn't have to go anywhere near Lakewood Auto Body ever again.

I appreciate Jason and his team at Spanaway collision on keeping me updated every step on fixing up…read moremy truck and on a quick timeline matters, if it was other shops it would of taken longer time, as soon my drop off to them, they quickly begin working process. I got my vehicle back less than a month from other company kept my vehicle for three months order wrong parts and kept giving me the run arounds I would recommend to anyone fix after an accident to see Jason and his staff At Spanaway Collision

This review is long overdue. About a year ago I went in for an estimate for the damage on my Kona…read moreat Spanaway Collision & it was the best estimate compared to other places. There were dents & paint damage across the whole passenger side. The repairs were less than 10k & other businesses were quoting 10k or more. The staff throughout the process were professional, kind & honest. They had reliable communication, not once did I have to reach out for an update. The estimated time for repair was up to 4 weeks & they had it done within 2. Beyond satisfied with their service & I highly recommend!

The customer service was amazing and I had a one off issue with my bumper, They didn't hesitate to…read moretroubleshoot the problem and take time to find a solution to get me back on the road.

My husband and I were impressed with the quality of service provide. Jill Frank was especially…read morehelpful, knowledgeable, and personable. They arranged our rental car as well.

I was upset because someone hit my new car in the parking lot but thanks to B&I I am very pleased!…read moreJason was very attentive, explained everything A to Z, and kept checking in regarding the car progress throughout the whole process. He told me in detail where the damage was, what the estimate meant, how long it will take, the rental car process, etc. B&I even gave me a detailed cleaning before I came to pick up the car. 5 star service, and 5 star repairs. I have had bad experiences in the past but this is where I'd come now every time. Highly recommend!

Fix my car really quick. All paper work smooth. Even cleaned my car like new. friendly staffs. All…read moregood. Sorry only they have 5 stars.

These guys did a great job. My car was in horrendous shape before and I needed to get it painted…read morefor work. Needless to say I'm very happy with the service I was provided. Definitely will recommend to everyone

I can't say enough good things about Image Auto Body & Paint and Dave. From the first call, he was…read morekind, helpful, and did his best to estimate without even seeing my car. Once I came in, he immediately made the experience comfortable and set clear expectations. My paint color is uncommon and not easy to match (probably a headache, honestly ), but Dave went above and beyond to get it right, and he nailed it. Communication was clear throughout, and he wouldn't let me pick up my car until he was fully satisfied. The result was better than I ever expected, and he even sent me home with touch-up paint. The price was fair, the work was phenomenal, and as car people, we'll absolutely be back. As a woman who's used to getting the runaround at auto shops, I truly appreciated how respectful and honest Dave was. Support local businesses like this you won't regret it.

The…read more These guys did a beautiful custom paint job on my 2021 dodge durango hellcat.

this was a great experience. my car looks great. they washed it and cleaned inside. there was a sn…read moreunrelated scratch on the door. they already had the paint so they fixed it. my car looks new again. thank you Lakewood Collision