Except for a few months after getting my a/c charged, I'd been without a/c for about 2 years. I…read morewent to A C Automotive & very happy I did. The total for the repair actually ended up being lower than their estimate & a very reasonable price! Great customer service, too. I will be going back for any future repairs.

Nice, knowledgeable people. Dont do work that's not necessary. Honest. Need 85 characters written…read morehere. Discourages any reviewer

I love taking our cars to Don's. They're like family. And it's owner, Bill, is a Master Mechanic…read morewith extensive experience and knowledge. They've worked on two of our Porsches and my '66 Austin 'Big' Healey and I can tell you this, "They know cars!" Best of all, they've always been fairly priced on all the work they've done for us, which has been extensive in the case of my Healey. I feel fortunate to have been sent to Don's when I first arrived in Vero. I haven't 'wasted' my money on less qualified mechanics. Thank you Bill and my thanks to your staff for their kindness and endless courtesies.

How not to treat a customer: On 8/24/26, I requested an Oil…read moreChange, power steering diagnostic, and check a tire for possible leak. On 8/28/26, I received a reply stating, I needed both batteries need replacement. I found that strange, you replaced the right side on 2/9/24 or 2 years and 6 months ago. I replaced the left in 9/22. The manager refused to replace the one they installed, Then you stated the front control arm bushings were torn; these were replaced by you in 1/03/24 on a bill of $8,816.67 with 24,619 miles. I now have 27,236 miles on the car in 8/31/26. The manager would not stand behind his work and would not repair, stating that's normal wear? I check the estimated cost to replace a steering pump, and a Bentley dealer is around $2,500 your charge was $4,600. Needless to say, I will not be using Don's anymore as they don't stand behind their work and the inflate prices, and try to take advantage of me Waring Justis, Jr.

I was stuck on the Turnpike w our Motorhome. We called and they told me they would be able to fix…read morethe Motorhome We had the Motorhome towed there about 50 miles. He checked and told us that it is not the Transmission, but the rear end. They didn't even charge us for diagnosing the problem. They are good people

Jerry (Tommy's son) is just a fantastic tranny builder and an honest and personable guy. I trusted…read morehim to rebuild and upgrade the transmission on my dually Ram CTD after many recommendations. We talked at length about what I needed out of the transmission (longevity and rock-solid dependability) and he came up with a game plan for a fully-rebuilt, lightly modded transmission with an excellent aftermarket billet torque converter. I'm a seasoned gear-head myself, so it was refreshing to have a realistic, no BS discussion on the matter. My truck makes me money every day Sure, I could have done it myself, but time is money, and in this instance, it made a lot more sense to let them do it. They are the professionals, and have all of the equipment and experience to do it in a fraction of the time it would have taken me. The work was stellar, the price was fantastic and that beast has never run better. I am truly blown away at how good that transmission feels regularly hauling 8+ ton loads. He, his wife and staff just run a great business. You can tell by looking at the shop parking lot on any given day. The community trusts them, and so do I. When is the last time you heard anyone say that about a mechanic? They are just old-school, extremely knowledgeable guys who tell you the truth, which might be not necessarily what you want to hear, but definitely not what will make them the most money. Tommy could have tried to up-sell me on a variety of components or complete builds, but did not. I knew I needed the work done for some time and considered many different builds and upgrades. He talked me out of unnecessary upgraded components that I thought might help longevity, stating unequivocally that they were not necessary. Ultimately, they listen to you, work with your budget and what you want, but give you honest advice taking everything into consideration and let you decide what to do. I couldn't be happier, and I wish them all the best!

Go ANYWHERE else. If you see this place, RUN in the opposite direction! Even if your car breaks…read moredown in front of their shop... call a tow truck to tow you ANYWHERE ELSE!!! Speaking from experience, it probably WILL break down anyway so just have another place in mind and familiarize yourself with Small Claims if you do decide to go with them for any demented reason. Our truck broke down on the way to Miami and we ended up having to call a tow truck that took us into St. Lucie Automotive. They said they would call us and never did. We were constantly calling them to find out what was going on with our vehicle because days went by with no word from them. Every day they said it would be done, we would call to be sure and they'd push it back, this went on for 1.5 weeks. When it finally was ready, the shocking $1,800 bill came to us. Not only that, but our car was COVERED in oily stains from the men who worked on it... what the hell were they doing iNSIDE the car? I have no idea and the owner "Jeremy" stood by his men saying they would never do that. Then how do you explain the oil in our car? They also broke the nob on our AC and wouldn't admit to it. They said they just tested it out and that it must have been broken when they came in. BULL! We paid the outrageous prices for a broken water pump and headed back 2 hours away to our home in Orlando when our car overheated yet again and started shooting fluids everywhere. We took it into the nearest Toyota dealership who said it was the clutch that had issues that broke the water pump and caused the other issues that the oily St. Lucie guys missed in the first place. Then, St. Lucie Automotive installed our radiator hose in UPSIDE DOWN causing $1,800 MORE in damages to our truck! It took two days in the shop to fix but actually worked after coming out of the Toyota shop. I'm in the process of filing a Small Claims suit with St Lucie Automotive because Jeremy is such a jerk, he won't claim any responsibility and continues to argue and say it is impossible for him to do anything wrong, or his guys. He didn't care if they made our inside of our car oily, or broke an AC nob and of course it is just impossible for them to mistakes at their shop. Bull. I will never use that dealership EVER again and would not trust Jeremy as far as I could throw him. He was a total jerk over the phone before he even knew there was a problem, and their customer service is completely lacking. I walked into their office and asked if they had a restroom and the guy behind the desk barely looked up when he said, "How do I know, I don't work here." Stay away from this scam of a place. You're lucky if your car makes it off the lot.

What a horrible experience. I feel bad for anybody who would spend their money here. I'm a 72…read moreyear-old retired individual originally from New York. My wife took her car there a while back for regular basic maintenance, check the tires and an oil change. The guy running this spot is named Jerry and he told her the price for the oil change and to rotate the tires. When she went to pick up the car later, Jerry told her that the alignment had to be done along with the shocks and the struts. Long story short the bill was almost $1500. She called me on the phone very upset. I went over there to speak to Jerry because neither of us had given him the approval to make any such repairs! We live in a fixed budget and our grand kids are coming to visit soon. When I tried to speak with Jerry he started arguing with me telling me that my wife had actually approved it. He said that maybe she doesn't remember now but that's a personal issue for her because maybe her memory isn't well? What the heck is he trying to say? It was a horrible experience and I'll never go back there again. I felt as if I'd been robbed and my wife is still upset about it. DO NOT GIVE THEM ANY BUSINESS. They're a predatory business and Jerry is a nasty person.

We are part timers in Vero Beach and we had brake pads and rotors replaced Thursday at Bobby's Auto…read moreService at 1835 82nd Ave on my 2018 Jeep Cherokee. They are out west and worth the drive and have been in business for 34 years. Great customer service. Competitive pricing and they used CarQuest Platinum Rotors and Pads. After installation they took my Jeep for a 30 minute drive doing the proper break in of the new brakes. I was greeted by Steve and Shane the shop manager. At pick up we met Bobby the owner and had a great conversation with him. Having raced Porsche's for 12 years and used to do my own brakes and now due to multiple surgeries I'm physically unable to do my own work. In the past both of my jeeps have been serviced, strictly by the dealership in California and now my Jeep Cherokee is in Florida. Talked to Shane today about their brake in process and these guys know what they are doing. Will use them for my automotive needs on my Florida Vehicle. They also accept third party warranty reimbursements. Great team!

Bobby's is the best mechanics in town IMO. It's like taking your car to a caring family member that…read moregoes the extra mile. The prices are low, and have asked them to work on 5 autos to get them up and running. They most graciously have, and am so grateful they are here. We have searched high and low for many years, and now our search is over!

Yesterday I took my vehicle for charging on the ac ,the problem returned, the repair shop refused…read moreto repair due to vacation plans, then only would give me $140 back out of $278. It's unfair! and being they refused to fix the problem they should refund me all the money.

wife brought in her Land Rover for a cooling issue. Pressure tested and vacuumed cooling system and…read moreclaimed couldn't find a leak. Paid hefty fee and got vehicle back. Several days later the issue returned and called asking to re-visit issue. Instead they claimed to have found the leak they should have found the first time and wanted to charge over $1,000 to address. When spoken to service manager, she claimed customers bring their vehicles back to us and they have no problem paying the fee we charge, even if the issue isn't resolved the initial time. Use only if your wallet is heavier than you are, seeing the issue found could have been addressed and resolved on initial inspection.

After 6 months and several jobs done we are disillusioned with Bullet Automotive. We have had to…read moretake our vehicle back several times to have the "fix" fixed, charged $200 on a average more than originally agreed upon, picking up our vehicle just to have pieces dragging on the ground, a control arm and tie rod so poorly installed the shop we took it to after suffering an intense shimmy said "you should buy a lottery ticket, it's a miracle the wheel did not fall off!" The reason for two stars is we are somewhat complicit for continuing to go back. Beware of Bullets; I would steer clear, pun intended. You can trust me, this is our experience with them. ;D

It was time to do the PM replacement of the timing belt for my 20218 Honda Ridgeline. I obtained…read moreproposals from several local repair shops and the proposal from Bullets was among the most competitive. After selecting the 3 lowest proposals I visited each of those three shops to see their operation. Bullets Automotive has the feel of a small town business with big town capabilities. This is a family run business with two additional employees that I witnessed are treated like family. The owner, Bullet, feeds the employees a grilled or smoked lunch every day. He shows them that they are valued. That is important as happy employees tend to care more about their work and helping to grow the reputation of the business. Bullet's spouse handles the office very capably. While visiting the shop I witnessed her negotiating with a warranty company on behalf of another customer. It was easy to tell that she is knowledgeable and skilled at dealing with the warranty companies and the hoops through which they put customers and repair facilities. The job for my vehicle was scheduled for the following week and they accepted my vehicle on time. The maintenance was performed and completed within the promised amount of time and at the cost that was quoted. No Surprises. The total extent of the work was to replace the timing belt, water pump and pullies as well as replace the serpentine belt. Bullet saved the replaced parts and offered them for my review. The job was done well. Having moved to Florida from the north where I was connected and knew where to get the services I needed for anything there was a bit of angst associated with the process of finding a good, honest auto repair facility. I think that this is a trustworthy repair facility that does good work for a fair price. Bullets Automotive has earned my business and I will continue to use them.

The Ram 1500 this time. In-and-out in 20 minutes again. Every 5000 miles it's a no-brainer.read more

Went to a real mechanic. They said I need: Steering rack…read moreTires soon Brake caliper hose twisted and missing bolts Throttle body gasket and cleaning Drive belts Valve cover gasket All fluids changed(no oil sticker on car!) Brake fluid cap Battery mount and new terminals Paid these guys $150+ for nothing. They're shady. Avoid. Said the truck I bought was beautiful yadah yadah, turns out it needs $2k of work. These are the people that force everyone to know about cars, when I don't wanna care, I just wanna drive. Wouldn't even trust them to change my oil.