I rarely leave negative reviews, but this experience was bad enough to warrant one. What I…read moreencountered at Viking Automotive in Vero Beach was not just disappointing--it was dishonest and unprofessional. From the beginning, basic expectations weren't met. Communication was slow or nonexistent, and when I did get answers, they were dismissive rather than helpful. I took my 2007 BMW Z4 3.0i E85 in for a straightforward diagnostic: rough cold start, a tire sensor issue, and a few mechanical noises. I was told it would take a couple of hours, which I was more than willing to pay for--especially if it meant getting a thorough, accurate assessment by their only BMW Mechanic! Instead, after about an hour, I found my car already sitting back in the lot with no phone call it was ready or an update. I was then told that nothing had been done beyond checking the oil, and that the engine was essentially "breaking down" due to supposed metal shavings and large debris in the oil filter. No one showed me the filter at the time. No one explained the findings clearly. I never even spoke directly to the mechanic. The written report was filled with vague language, like "possibly this" and "possibly that," which is not a diagnosis--it's guesswork. Despite claiming photos were taken, none were provided so I had to call and request them. Once I received the photos, I see this in the Subject of the email: * INSPECTION RESULTS FOR YOUR 2007 BMW Z4 ROADSTER* "3.0si" I Told them my Bimmer was a 3.0i ... did I receive another 2007 BMW owners diagnostic report?! And it's THEIR oil filter and diagnostic I received?!?! Are they THAT Unorganized & Incompetent? What's worse is what came next. After spending days stressed, believing my engine was failing, I had the car inspected by an independent mechanic. He reviewed the same photos and immediately identified what Viking called "metal" as air bubbles. When he physically inspected the car, he confirmed there were zero metal shavings or plastic debris in the oil filter--just bubbles. He also explained why the filter had collapsed, which was supposed to have been changed by a previous mechanic in Fort Pierce (obviously didn't change the filter, did they even change the oil)? After a cold start, changed AND filter, put in an additive all of which has quieted the tapping to ticking (intrinsic of the N52 per BMW) and improving. He then took my car for a drive afterward and stated my Bimmer has a strong engine! So now I'm left with a simple conclusion: either the Viking BMW mechanic, Colton, lacks the basic competence to distinguish between metal debris and air bubbles, or they knowingly misrepresented the condition of my engine, plus exaggerated damage, or diagnosed another BMW and sent me photos of another owner's Oil Filter, or simply LIED! None of which is acceptable. Kathy refused to do any other diagnoses as requested, nor will she do any repairs, and couldn't explain in-depth the diagnoses I needed explained. (She's a mechanic too??). The only person that should be explaining the diagnoses is THE Mechanic him or herself and Show ME the Filter! If they didn't want to work on an older BMW, they should have said so. Instead, they chose to provide a rushed, incomplete, and ultimately misleading assessment that caused unnecessary stress, wasted my time and money. Time IS Money! I would have gladly paid for a full, proper diagnostic and on MY CAR, Not someone elses. Instead, I paid for an hour of speculation and left with a completely inaccurate conclusion about MY vehicle's condition. I cannot recommend Viking Automotive to anyone looking for honesty, reliability, or professional integrity. There are far better options out there that actually value their customers, appreciate drivers that love their vehicle, and not only Do the Work, but stand behind it!

Took in a BMW 328 I with a whole laundry list of problems, Kathy was very helpful and gave me a…read morequote for all the work, most of the work has been completed. Very good quality cars running great.

I love taking our cars to Don's. They're like family. And it's owner, Bill, is a Master Mechanic…read morewith extensive experience and knowledge. They've worked on two of our Porsches and my '66 Austin 'Big' Healey and I can tell you this, "They know cars!" Best of all, they've always been fairly priced on all the work they've done for us, which has been extensive in the case of my Healey. I feel fortunate to have been sent to Don's when I first arrived in Vero. I haven't 'wasted' my money on less qualified mechanics. Thank you Bill and my thanks to your staff for their kindness and endless courtesies.

How not to treat a customer: On 8/24/26, I requested an Oil…read moreChange, power steering diagnostic, and check a tire for possible leak. On 8/28/26, I received a reply stating, I needed both batteries need replacement. I found that strange, you replaced the right side on 2/9/24 or 2 years and 6 months ago. I replaced the left in 9/22. The manager refused to replace the one they installed, Then you stated the front control arm bushings were torn; these were replaced by you in 1/03/24 on a bill of $8,816.67 with 24,619 miles. I now have 27,236 miles on the car in 8/31/26. The manager would not stand behind his work and would not repair, stating that's normal wear? I check the estimated cost to replace a steering pump, and a Bentley dealer is around $2,500 your charge was $4,600. Needless to say, I will not be using Don's anymore as they don't stand behind their work and the inflate prices, and try to take advantage of me Waring Justis, Jr.

We took both our car and our truck to them this week. Both times we were treated well and didn't…read morefeel that they were ripping us off. More importantly, they did exactly what we needed and didn't try to tell us that we needed something else. I appreciated that. Will definitely go back.

2019 Buick Encore Preferred. Had a nasty service light come on! Was told by 2 other people to give…read morea call to Spada's as they were very happy with the business and the service they received. I did! Not only did they explain what was the problem they did extensive diagnostics to make sure all the possible causes were addressed. I was able to leave my SUV overnight so the mechanic could get a better idea as to what I told him what was happening. The price was good and as a 1st time customer there is a coupon for 10% off! I will bring my vehicle back for anymore services needed. Also, I did have an oil change done it was needed and the dealer whom I bought it from didn't do it as they stated they did! Not only that if you need a ride they also offer that service too! Its worth the drive for me (I live by US 1 and they're located by I95.

I recently visited Mazzarell's Automotive, I wanted to cash in on my "Special Discounted Oil…read moreChange," (I had misplaced the Special Coupon), which was given to me after purchasing a 2013 Ford Edge from Mike Mazzarella at Mazzarella's Auto Sales. Upon entering Mazzarell's Automotive, I was greeted by the kind and knowledgeable Service Manager, Ashlee. As one could imagine, I was a bit skeptical about what all this 'discounted' service entailed. Well, both my oil change and service was treated as ALL 'Full Price' oil change/service at Mazzarella's. Ashlee was very patient and eager to answer all of my questions(Cost of a Normal Oil Change and service), along with address any concerns I had. She was truly a delight to work with during my visit. I would recommend this establishment to anyone who might have an issue with one of their vehicles. Rest assured, i realize this isn't a 'prerequisite' for any business; however, the Owners are 'believers.' To me, that that always does a lot to calm the fears and feeling of apprehension when taking the tremendous leap in allowing someone to work on their vehicle. For the record, about a week after my visit to Mazzarella's Automotive, I received a letter/ and coupon in the mail. Needless to say, I have already given it to my best friend, and she will be taking advantage of this great promotional in the very near future. This business has at least two new customers now....not too shabby. PS: I saw Ashlee earlier this week at a store in Vero, and I was so excited to see her. I waved at her and cheesed really big...she looked at me as if I had lobsters growing out of my ears. I'm sure she has a lot of long days and sees lots of both familiar/unfamiliar faces. I just thought it was funny. Keep up the Good Work!

Called the business to receive a quote for an evac and recharge, before I could finish speaking I…read morewas cut off and told that they don't perform just evacs, I tried to advise the lady I wasn't finished speaking and needed the system recharged as-well. If they can't take the time to speak with you over phone then they can't take the time to make sure their work is done properly I would stay away from this shop.

I don't leave a lot of reviews, but when a shop earns repeat business in a short period of time,…read morethat says something -- and that's exactly what happened here. My first visit was an emergency: two damaged tires on my 2024 Nissan Pathfinder Platinum. Scott, the manager, and his crew handled it exactly how you hope a good shop would -- no drama, no pressure, no nonsense. They explained my options clearly, gave me a fair price, and got me safely back on the road. The work was done right, and the pricing was honest. Because of that experience, I came back again with my daughter Kate's car for an oil change and tire rotation -- and the service was just as smooth the second time. That consistency matters. You don't always get it at chain stores, especially new locations, but this team has it dialed in. The shop itself is clean, organized, and well-run, and you can tell Scott takes pride in building a real neighborhood presence here -- not just another faceless tire store. His crew is friendly, efficient, and respectful of your time. If you want quality work, fair pricing, and people who actually care, this place is absolutely worth supporting.

Went in for tire patch from a nail. It was in the center of the tire in a place that is definitely…read morerepairable. Mechanic says my tire has dry rot on the exterior and he won't take off the rim to repair them. They are two years old and have no signs of dry rot. Wanted me to buy new tires instead. Waste of time and overpriced. Went to Walmart and got the tire fixed for half the price. Will not go there again.

Bobby's is the best mechanics in town IMO. It's like taking your car to a caring family member that…read moregoes the extra mile. The prices are low, and have asked them to work on 5 autos to get them up and running. They most graciously have, and am so grateful they are here. We have searched high and low for many years, and now our search is over!

We are part timers in Vero Beach and we had brake pads and rotors replaced Thursday at Bobby's Auto…read moreService at 1835 82nd Ave on my 2018 Jeep Cherokee. They are out west and worth the drive and have been in business for 34 years. Great customer service. Competitive pricing and they used CarQuest Platinum Rotors and Pads. After installation they took my Jeep for a 30 minute drive doing the proper break in of the new brakes. I was greeted by Steve and Shane the shop manager. At pick up we met Bobby the owner and had a great conversation with him. Having raced Porsche's for 12 years and used to do my own brakes and now due to multiple surgeries I'm physically unable to do my own work. In the past both of my jeeps have been serviced, strictly by the dealership in California and now my Jeep Cherokee is in Florida. Talked to Shane today about their brake in process and these guys know what they are doing. Will use them for my automotive needs on my Florida Vehicle. They also accept third party warranty reimbursements. Great team!

The Ram 1500 this time. In-and-out in 20 minutes again. Every 5000 miles it's a no-brainer.read more

Went to a real mechanic. They said I need: Steering rack…read moreTires soon Brake caliper hose twisted and missing bolts Throttle body gasket and cleaning Drive belts Valve cover gasket All fluids changed(no oil sticker on car!) Brake fluid cap Battery mount and new terminals Paid these guys $150+ for nothing. They're shady. Avoid. Said the truck I bought was beautiful yadah yadah, turns out it needs $2k of work. These are the people that force everyone to know about cars, when I don't wanna care, I just wanna drive. Wouldn't even trust them to change my oil.

Excellent work. Fair prices. When you are given an estimated time for a job, it's always been exact…read morefor me. They are the only ones to touch our cars.

A real down to earth family owned business, treats your car with care and honesty, My Car loves…read morethese people, Wendy M.