I have been coming to this store for a few years- and am not sure why I haven't left a review…read moreyet!?!? If you are looking for top quality pet food and people who absolutely know their products, then this is the place for you. I have a cat with a special needs digestion problem that no meds seemed to help. After visiting this store and a little trial and error, I finally found something to help her. Turns out that a wet food with pumpkin was the trick. The people are friendly and all know their products really well. They only carry high quality feeds and know the benefits of different ingredients. There's is also a loyalty card and the punches get your a discount. They also have a dog wash that is self serve and great. Support local business and give these folks a try!

I haven't been to Pets West in a long time but was sad to see when I went recently that all of…read moretheir inventory was gone. The shelves were completely empty. All the shelving and displays were still in the store giving off a "going out of business" vibe. I asked if they were moving. The employee on duty said they were transitioning to services and away from retail. I haven't signed up for any training there so I cannot rate them for that. Since I went to Pets West to purchase supplies, treats, toys, and chews, I can say it was a huge disappointment. I attended training classes in the past and may again, but I'm skeptical given the recent reviews about boarding and daycare. On the plus side, the two employees were friendly.

We had a great experience with the six-week beginner obedience classes. The facility is very nice,…read morespacious and even includes clean Port-a-Johns on the property. Our classes were indoors but she has outdoor training, too. There are "poop bags" located on the property and trash cans by the gate. The location is easy to get to. Robin is an excellent instructor who breaks the training into easy segments that build on each other from week to week. She is supportive and yet very clear of her expectations and instructions. She sends a summary email after each class to remind the owner and fur baby of the things that were covered in that week's class. I will be continuing more classes with her.

We are first time dog owners, and can't thank Ann enough for the invaluable lessons we learned…read moreduring our dog training sessions. Ann started us with the basics and moved forward at an appropriate level for our learning. The lessons are just as much about our puppy learning as it is for us, so we were very happy to work with Ann. She is friendly, easy to understand, organized, practical and very positive. We also loved her sense of humor. Our corgi Georgia was a quick learner with Ann.  She is very knowledgeable about dogs and their developmental stages. She can read the situation and adapt her lessons to go with where you are in your training. She is consistent and knows way more than we ever covered. Ann is a professional, from teaching search and rescue dogs to family dogs. And best of all, our puppy Georgia loves her! Jim and Sue R

From the owner: Private Dog Trainingread more

I've been here a few times and have been unimpressed with the staff. I don't plan on going to this…read morelocation ever again. The first time I took my dog with me the cashier gave my small dog a TON of large treats at checkout. While I understand this is a nice perk, it was way too many and I wish she would have asked permission before giving her more than one. Another time the cashier acted like I was mean when I told her my dog could only have one treat. I spoil my dog at home but I don't know what treats they use so I didn't want her to go overboard. But the straw that broke the camels back was when I returned something and the computer messed up and the cashier didn't give me the correct amount back. He didn't understand when I tried to explain to him so I had to ask for the manager. When she didn't understand (and seemed to be accusing me of being wrong) she got the head manager. He finally understood and issued the correct refund. But the damage was done. It took too long and too many employees to fix a simple problem. And the customer service from the front line employees was not good. Computer problem or not, a smile and an apology would have gone a long way. The only reason I give this store 2 stars instead of 1 is they have a large selection of chew toys, which is hard to find in Weatherford. Too bad for them that I will be spending my money elsewhere.

Avoid this place at all costs - they don't have a clue what they are doing style wise, they ask for…read more3-4hrs to groom but won't take the dog a minute early, and their customer service skills are the same as my 4 yr old. They turned my cavalier into a Rottweiler and thought that was normal.

I have been loving my experiences at Zoom Room! Everyone is incredibly friendly and welcoming. I…read moretook my dog to a beginner's obedience class to help refresh his training. I enjoyed the opportunity to bond with my dog while learning new skills under the guidance of the trainers. The gym is set up to be very safe and my dog was able to work on his skills amid a lot of distractions. The coolest thing is that you earn little rings as you and your dog learn master new skills. I'm really excited to start taking my dog, Henry, to obedience and agility classes regularly. We had a great time.

Our 1 year old basset has learned a ton very quickly at Zoom Room! Very solid foundation for basic…read moreskills we had struggled with learning on our own. Highly recommend!

This place is awesome!! I love the new groomer…read more I will check out the boarding facility for Christmas and do a review for it. I feel confident that my review will stay the same since I can hop on and view my dogs.

My favorite pet retreat for Mysti. Trixie seems to care and Mysti gets to go outside frequently.read more