My wife and I visited International Optometry today to find eyeglass frames for her new prescription. A decent selection focused on "designer brand" frames such as Gucci, Bvlgari, Tom Ford, Prada, etc. But quality wise, these designer brands slap their names on the frames that majority are made by parent company Luxottica, which also make Target Optical. Quality varies greatly in designer frames. For example if you purchase a Gucci watch, it's a cheaply made watch. Not the quality of Omega or Rolex that specialize in watches. If your eyeglass frames designer label makes underwear, it's probably not as good quality as brands that specialize in eyeglass frames. Quick google search helps to find good looking, durable, high quality frames. Preferably in titanium and materials that are light weight and comfortable. That being said, the staff started off friendly but I could tell they didn't want to help us. We started of being helped by a lady and then got switched to a man named Steve. I could tell he just wanted us to buy and not take our time looking at what inventory they had available. He was very impatient and not friendly at all. Steve is in the wrong line of work being that this job requires a certain level of customer service and patience to allow customers to pick the perfect frame to wear on their face for 12 hours a day. I think he should be a toll taker on the Bay Bridge, because that requires no customer and all your job requires is taking people's money. Oh wait. That job no longer exists... So I would not recommend getting designer brand frames from International Optometry; they think they are toll takers, they want to take your money and tell you to keep moving. read more

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My eyes are really bad - I've only known 2 people in my life with worse vision than I have, and I can't see literally anything without my glasses. Because of that, having a good optometrist is really important to me, and Dr. Le and her staff are stellar! Yearly check ups are a breeze, and they have a really good selection of designer and non-designer frames. Her optician suggested frames that would look good on my face and have low nose bridges. There's nothing worse than glasses that float off your face because the nose bridge is too high. She accepts a pretty wide range of insurance plans too - my insurance changed 3x and I never had a problem with it! Highly recommend this place, and you can't go wrong with a woman-owned practice. read more

International Optometry - Taping a mask down is an optometrist pandemic hack so your glasses don't fog up during the exam! - Optometrists Near Me - Oakland, California

This is my go-to place for annual checkups over the years. Overall, the service has been great. The optometrist is attentive, caring and friendly. Her receptionist is also a sweetheart. read more

I haven't been to see my optometrist since 2019, pre Covid-19. After going with my significant other in October of 2021, I realized how long it has been and that I needed to get my eyes checked again. I called in on Tuesday for a Saturday appointment and the staff was able to schedule me an appointment. Dr. Tuong-Vi has known me for years, so whenever she sees me, she already knows who I am right away. Her and her staff always take great care of me and she always asks how my family is doing. I went in to get my eye exam as well as get my contacts as well. First things first, once you enter and let them know you are here for an appointment, they will have you go wash your hands and have a seat. From the time that I was there for my significant others' appointment and my own, they are very clean and they sanitize after every patient. They confirmed my insurance and information and brought me back afterwards. Dr. Tuong-Vi was very thorough in breaking down my insurance and what would work best for me. I always appreciate the care that Dr. Tuong-Vi and her staff have given me throughout the years I have been with them. It's nice to see that they take the 6 feet distance and sanitizing seriously when it comes to their patients. Thank you again to the amazing people at International Optometry! I will most definitely recommend this place to anybody looking for an optometrist! read more

If you're looking for a place for eye tests or eyeglasses, you definitely should come to this place. The ophthalmologist at here is really nice and friendly. I had a great time doing the eyes test there. The ophthalmologist made me feel so comfortable throughout the whole process. The glasses options there are also abundant. If you want to make eyeglasses, they also provide them there. They would guide you and help you know how to use it if it's your first time wearing eyeglasses. Really recommend you all this place! read more

I had not seen an optometrist in a few years and was past due for a new prescription. I also went with my son and his father so we could all check our eye health. It was very clean, friendly, had a wide range of options for many demographics of medical coverage and the knowledge was unmatched. I had full confidence in the staff and will absolutely return when I need eye care again! Thank you for the sight and new found confidence! read more

International Optometry - My new glasses!! - Optometrists Near Me - Oakland, California

My husband and I were new to the area and needed to find a place for glasses ASAP! We searched on yelp of course and found many great places but this one stood out. Not only do they have good reviews but it's so close to home. So we went here and they were so nice! The Doctor is very sweet and her husband is the one who helps you pick your glasses and they aren't pushy people at all. They really took their time with us to help answer all our concerns and helped us to pick the right pair of glasses that suited our face and budget. We appreciate that they took their time and didn't rush us out the door. We needed a few adjustments on our glasses you know just routine maintenance and when we walked in they actually remembered our names! It felt really personal. They fixed our glasses and once again were very patient when my husbands just didn't seem to fill comfortable and 30 minutes later they were still kind and not rushing us to leave. If your looking for a family friendly optometrist who really cares about you as an individual patient and not just a number this is the place to go! read more

Exceptional service! I've been coming here annually for around 10 years. Staff is always professional, knowledgeable, and able to accommodate all my needs with my busy schedule. I trust International optometry for my eye exams, contacts, and recommendations on products to use for my dry eyes. They also sell designer glasses. I purchased a pair of Gucci GG1071 glasses which I love and still wear them today. Thanks! read more

International Optometry - Optometrists Near Me - Oakland, California

I've seen Dr. Le for over 10 years, and love the friendliness of all their staff. Dr. Le is always honest and caring about my needs, always answering questions I have about my vision. She is honest about the pricing and the choices I have and has provided me with wonderful eye care for the past decade. The staff is always accommodating to my needs and always made sure I am comfortable. During this pandemic, I had my annual eye exam, and the office was very dedicated to keep everyone safe, sanitizing everything after each use. I really appreciate the thought and care that everyone put in to continue to provide quality care for every client. I would definitely recommend Dr. Le if you are looking for a local optometrist. read more

The most important part of coming to a doctor appointment is feeling comfortable, and this is why I have been coming to international optometry for years. Every time I've come, Dr Le makes it a point to touch bases with me, asks me how I am doing, and catches up on things we've talked about even if it's a year or two later. She has an amazing sense of customer service and her knowledge about your eye health makes it a top notch place for your exams. My mom and I are both loyal patients here and I have referred many to come to her as well. We recently came in to get our eye exams done, and the safety and cautions they take during COVID make me feel comfortable and safe being in the office. They made sure all things were sanitized, hands were washed constantly and social distance was practiced the entire time I was there. I personally will never change doctors because not only is she good at what she does, she genuinely cares about each of her patients. read more

I came in for a glasses exam as well as new frames/lenses. My appointment was scheduled quickly and easily. Dr. Toung was very friendly and professional, clearly explained my insurance benefits and out of pocket costs before my appointment which I really appreciated. The office was very comfortable and felt very safe in terms of following COVID protocols. After my appointment, I picked from a wide selection of frames and lenses options. Did I mention they are open on Saturdays? And easy parking. Would definitely recommend. read more

Wonderful, knowledgeable staff. Dr. Le is very down to earth and very personable. People forget that optometrists are one of our first line defenses when noticing health issues. If she tells you she notices a problem, listen! I've been going here for years and have never had a bad experience. I've changed insurances and still go here because I enjoy the service and care Dr. Le puts into her practice. TLDR: Highly recommend Dr. Le, 10/10 am coming again. read more

I've had the best experiences at International Optometry. It's all due to great customer service, always. The very polite and accommodating Vivian, always goes above and beyond to assist me. She's patient with all my questions and is very informative. Been going here for about a decade and the service is always wonderful. Thank you, Vivian for all your help! read more

I have been Dr. Le's patient for the past fifteen years and during all this time, it has been nothing short of a wonderful experience each time I go for my annual visit for a contact lenses exam. Dr. Le is a personable, knowledgeable, and experienced optometrist. She provides excellent care as she takes the time to connect with me regarding my vision needs as well as being interested in my life updates. I rarely feel rushed whenever I visit her because she is greatly skilled at managing patients in her office. I always have a positive experience with her office staff who are always accommodating and friendly when scheduling an appointment. I highly recommend Dr. Le for your vision needs! read more

This optometry is one of the best places around the area. They are covid safe so make sure you set an appointment before heading in. The staff are very friendly and will help with anything that you need. Dr. Le is the best as she had seen me since high school and remembers are the stories I tell her about work and life in general. Highly recommended if you want to get nice quality service and glasses/contacts. read more

Been coming here for 14 years, and I wouldn't go anywhere else despite moving to Hayward for work. Dr. Tuong-Vi Le and her team have always given me excellent service, and they care about their patients as people first! I have always felt safe and comfortable during my visits, and they have answered my questions and requests with ease and professionalism. If you're looking for a vision provider in Oakland, no need to look any further. Plus, it's surrounded by amazing food options (since y'all know I usually only review food spots as a foodie anyways). read more

I have been with Dr. Le's office for the past 16 years. Even though I have moved away for school, I still make sure to set up an appointment with Dr. Le every time I am back. She and her staff make me feel so welcomed and they even remember details about me from previous visits. Dr. Le takes her time listening to my concerns and explains everything well so that I can understand. I definitely recommend making an appt with her!! read more

I've been going to International Optometry for a little over a year. I've seen her for my regular annual exams, contact lens fittings, and another time when I had a subconjunctival hemorrhage. Dr. Le is hands-down, the best optometrist I've ever had. She's really in the business to help people, and this is apparent every time I visit her. She takes the time to explain things to me about my vision and is always happy to answer whatever questions that I have. What makes her stand out is that she is extremely knowledgable about different insurance plans and what they will / will not pay for. Additionally, she even remembered what my insurance was, what they would cover, and reminded me to send in my rebate for my contact lenses. There aren't a lot of doctors, across any type of practice, like her. Her and her staff really go above and beyond to make you feel more than just a patient. Highly recommended (I've even sent my sister to see her)! read more

Dr. Le has been taking care of my eyes for over a year now. She is very knowledgeable and friendly. She takes time to be through and is patient if you need to see the choices between different prescriptions a few times. She also explains thing well and I trust her with my vision needs. She helped me get special lenses that helped greatly with my light sensitivity and reduced migraines. I highly recommend Dr. Le. read more

I've been seeing this optometrist a few times now over the years. Honestly safe to say that it's ok in regards to service and care. First and foremost, I appreciate the lady optometrist honesty. I had gone in with a pair of glasses that I had ordered online. The optometrist questioned me of where I have gotten the glasses from, then informed and warned me that online glasses put in the wrong prescription. Then it came to contacts, and where I order them from... Let's just say it's my decision of where I want to order contacts to help me save money. But when I told her where I order them, she seemed booty-tickled about it and slightly raised her voice (almost like in a demanding demeanor), as though she was already a bit irritated to hear that I got my glasses elsewhere. I understand it's a family-owned small business. But showing a little respect for your customer's choices of where they want to buy would be great. Being critical that I don't purchase contacts or glasses from this place isn't so welcoming and accepting of my choices. Plus, prices they charge for changing lens prescription or buying contacts is quite overwhelming for a college student to afford. Hence, I had to look elsewhere and keep my options open. read more

Been going here for yrs me n my daughter. We please there Service Recommending people go here. Only things is bad parking everything else is excellent read more

I'm not sure who ghostwrites AND editorializes a "computer illiterate coworkers review" these days. Is it possible to have children, aged 3 and 6 and be computer illiterate...? Is Tim L.'s review really a mea culpa? Maybe Tim L.'s "friend" is also common sense deficient. Polar opposite of my experiences at International Optometry. I am admittedly a horrible patient, because as y'all know, I work in clinical environment(s) and am neurotic about sterilization protocols and am comically phobic about cross-contamination. I digress. Okay: my entire fandamily has been going to International Optometry since 2007. Why haven't I Yelped it? Because I like to feel smug and superior and keep some things on the hush-hush list. As a general rule, I never review a personal physician or practice, and especially not in the fields in which I work. Separation of church and state, if you will. But I will make an exception here because Dr. Le and her staff have given us VIP service from Day 1 and I would not hesitate to recommend her. She has the official Mad Hattrix Endorsement (which I just created, right now) which is pretty, pretty, pretty difficult to achieve. Dr. Le and her staff are chic and fashion forward - which I, personally like in a clinician; it's a welcome respite from franchises. Would you, Gentle Yelper, ever want to have some frumpy haus frau with split ends and grown out roots care for your hair? I thought not. Same principle. * The Cadet wore funky glasses but switched to daily disposables in 2007 under the attentive eye (haha) of Dr. Le. * This is an independent, family run, family friendly practice. * While there is a steady stream of efficiently booked patients in and out the door, Dr. Le and her staff will graciously show you frames, answer questions and give expert opinions, if solicited. They never push for a sale. * Dr. Le graduated from Cal and I love that she put down roots for her boutique practice in Oak-Land, on International, no less. * In 2008, I got eyelash extensions that failed miserably and warranted a trip to the ER, where they tripped over themselves and googled a palliative solution (gentle application of olive oil) but didn't have any. The ER doc literally pulled the lashes off, manually. Individually. Along with my natural lashes. Did I mention my eyes were red, inflamed and nearly swollen shut before his "treatment"? * I made an appointment with Dr. Le and brought along the RX eye drops they dispensed at the hospital. She chastised me - rightly so - she's a specialist, after all - and informed me that the anesthetic drops could have damaged my vision or even caused blindness. * Dr. Le said if I ever had another emergency, I should call her directly and she'd open the office for me, no matter what the hour. * International Optometry is a certified retailer for a number of designer frames that will keep your peeps posh AND healthy: Gucci, Armani, Prada, Versace - and some esoteric global brands that come in limited edition as well. The selections are beautifully edited and I defer to the staff to assist the Cadet in choosing his frames. Yeah, I trust them that much, and they're always spot on. * Even if you have 20/20 vision or have had Lasik, you still need a checkup once a year. The speckles in the Cadet's hazel eyes are very similar to freckles or beauty marks on the skin - so long as they do not change shape or become raised. He was the one who asked, and I learned something new. My eyes are much darker, so these spots (that a large portion of the population has) may not even be detectable with, well... the naked eye, and only with the proper equipment. * VSP, Healthcare Reimbursement and 125 plans are happily accepted and copays thoroughly explained. A summary of your benefits can be pulled up and printed out for your reference. * The Cadet never leaves without a free supply of trial contacts when his RX or brand changes. * Dr. Le has a beautiful chair side manner and is very gentle - an expert in her field. The entire staff is committed to providing a tranquil and reassuring visit, every time. Every visit has been professional, thorough and informative - I know that I have invested in a highly ethical clinician and that literally makes it easier for me to sleep at night. Dr. Le speaks English, Vietnamese and medical Spanish. As an adoptee, the gentle lilt of Dr. Le's accent reminds me of the country that I love, and the fantastic food, which is available in abundance on International. Good thing I have the banh mi menu at my favorite VN deli just a few blocks away memorized; it's not easy to read when your pupils are still a bit dilated. Don't let your annual benefits or HCRA fall to the wayside - take care of your vision, and schedule an appointment before the end of the year, and reward yourself with a delicious banh mi and some high-octane coffee! read more

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I cannot say enough about how positive my experience was with International Optometry and Dr Le! As well, they have the best safety precautions of any business I have visited during the COVID-19 pandemic. Balancing professionalism for needed cleaning and spacing between patients in different areas, while being courteous and making sure patients didn't feel like an afterthought or uncomfortable. The Dr's office & practices seem to run like a well-oiled machine, it is very impressive! Experience: I visited International Optometry in December 2020 (having found them in a Medi-cal provider guide), they accept Alameda Alliance for Health (Medi-cal), as well as being affordable. My eye exam & 1 pair of glasses were covered through insurance, and I paid (if I remember correctly) about $150 altogether for my contact exam appointment, pair of trial contacts, and follow-up appointment. In our appointments, the Dr has such a calming, friendly personality, easy to talk to, while also being efficient and getting the job done right. I had to leave the county in less than a week, so the Dr made sure I could come back for my follow-up before I left, and made sure that I had enough contacts until my mail order arrived. She went out of her way to do this for me and that meant a lot to me. She cares very deeply about the health and wellbeing of her patients, moreso than any other eye doctor I have had. Dr Le is also an incredible person besides her work manner. I learned that as a teenager, she had immigrated across the world to the USA, then getting her education and going into healthcare, now providing affordable services and employment for her fellow Asian community and beyond. With private healthcare, it's hard to know when you're being upsold for unnecessary products and services. This business is transparent with pricing and will not try to upsell you something you can't afford. They will go out of their way to get you the best deal for your needs. Her staff were cordial, and I had a laugh with a few. They seem to be happy & respected in their working environment. I am very happy to have such a caring, friendly, intelligent, honest optometrist in my local neighbourhood. I also want to mention something. When I finished my appointment, there was a lost elderly woman outside the office who didn't speak English. When I asked for help from Dr Le's staff, they did not hesitate to try and find a staff member who spoke this woman's language. They helped her out, even though she was not a customer and they had no obligation to. Those are the kind of people that work here. Support local business, support woman-owned business, support Asian business, support immigrant business! Support this business! read more

After going to Lenscrafters for years living elsewhere I decided to come here since it's only 2 blocks from my new apartment. I came in on a Saturday and let me tell you Dr. Tuong-Vi Le was amazing! I had a new healthcare vision plan and wanted both an eye and contact lense exam; she gave me a helpful printout of my plan and walked me through the discounted pricing and everything! She's very warm and conversationable, which waiting for your eyes to dilate can be helpful. I think the level of service here is remarkably higher than a person passing by would expect. If you have the opportunity to go here I would highly recommend it! read more

International Optometry - Exterior - Optometrists Near Me - Oakland, California

Just had an eye exam here today. Like always, service was excellent. I have been coming here for years and have never been disappointed. I never have to really wait to be seen with an appt. Dr. Le and her staff are always friendly, patient, and professional. She takes her time always to answer any questions you have about your eye health or even your insurance coverage. What I appreciate most is the fact that I never feel rushed and can ask whatever questions I have. And now during the pandemic, they take extra care to sanitize everything you touch. They also have a wide range of frames and sunglasses to chose from Gucci, Prada, to Fendi, as well as more affordable ones too. I would highly recommend checking out this place if you're in need of eye care! read more

I was here for contact lenses and to get eye examination... staff was so kind, they attended frequently. I had so many questions and they were able to help me with all questions. Doctor Le was super kind. She explained everything to me about contact lenses and glasses. She suggested so many options. I loved how careful they were to keep everything sensitized. I will be continuing to go to Doctor Le! Thank uou International Optometry staff. read more

I've been seeing Dr. Le at International Optometry for the past 6 years now. This review should have been written a while ago but nonetheless here it is. International Optometry provides the best customer service; they make you feel at home and comfortable from the sweetest lovely receptionist to Dr. Le and her husband. They run an honest operation. All my visits have been getting a regular annual exam and contact lens fittings. Dr. Le is not only an expert in optometry but provides a personalized service as well. I would highly recommend coming here for Optometry services. read more

Dr. Tuong-Vi knows what she is doing! I've been going to her for years since I was in high school and she provides a very personable experience for her patients. She sees my entire family and it's like we pick up from where we left off from my last visit. She checks in to see how not only I am, but the rest of my family, which I really appreciate. She has a very specific routine for her patients and I normally spend about 2 hours here, getting my prescription evaluated, ordering contacts, etc. I've recently been diagnosed with super dry eyes and so Dr. Tuong-Vi has educated me on different ways to take care of my eyes (mostly by drinking water) and has also hooked me up with several samples of eye drops and contact solution. She values her patients and makes sure we are on the right path to a healthy life! I really appreciate Dr. Tuong-Vi and her staff, extremely better than Kaiser! You can also get your prescription here and order your contacts/glasses elsewhere, she lets you decide what's best! read more

I've been seen Dr. Le for over 8 years for annual check up and for my glasses. She takes great care of her clients while I was there. During this pandemic time, the office takes all the necessary measures to ensure the safety of their patients. I am highly recommend this place. read more

If you care for your eyes, then come here for someone who cares for them even more! Friendly, knowledgeable and passionate, Dr. Le will give you the best care! read more

The staff here is wonderful!! I needed a new pair of sunglasses and they were patient and gave me honest feedback, instead of just trying to sell me something. The doctor is very personable and down to earth, she wasn't rushing through patients at all. I'll be going back for my next check-up. read more

it is terrible place i never visited before. I checked exam and bought around $300 brand name pair of glass with $150 buck deduction from my insurance, but after 3 months this glass frame is not fitting to my ear due to frame is not stable, I revisited to adjust 2 and 3 times but can't do any thing different. it costed $300 with my insurance and paid 50%. after 1yr, the color was off from the frame and looked bad frame as made in china. I have to wear my old reading glass until now as made in Italy from Kaiser 7 yrs. I will not visit here anymore unless free frame only. Sorry to say this honesty. Hope this store will change new service is better to visit again. read more

I have been going to International Optometry for the past few years for eye exams and prescription eye glasses. Each time I have received courteous and efficient service. They have newer technology here which makes the eye exam go by fast. Very little stress from agonizing over whether lens option "A or B" and "1 or 2" is better or worse because their machines do most of the work. The selection of frames is decent and there's a frame to fit every budget. Although lens options can add up to more than the cost of the frame, just like anywhere else. read more

Dr.Tuong-Vi was absolutely wonderful, and I will definitely be going back to her next year! My favorite thing about her is that she was both extremely knowledgeable, but also very inviting and happy to answer questions. You can tell that she loves her job, and takes it very seriously. Her office has a lot more equipment and technology than previous optometrists I've been to, and when I was visiting, she was telling me about other equipment that was coming in soon. She seems to take the time to be really up to date on state of the art machinery, which is great! I also had a really positive experience with her office staff, who were friendly and super nice. I really appreciated that both Dr.Tuong-Vi and her staff are very patient, as I usually feel rushed at most optometry places. I usually take awhile with deciding on lenses and glasses, especially since I'll be stuck with these things for a year! I feel like most optometry places want you to make your decision in a blink of an eye (haha), but not here. They are very welcoming and answer any questions you have. Bonus- this office is close to Banh Mi Ba Le :D read more

The people who helped me there are the best!! Dr. Le was very patient and thorough and the store has a wide selection of glasses to choose from. I will definitely come back next year. read more

I went there today for a new pair of eyeglasses. It's a nice place, the staff was very friendly, knowledgeable, and patient with me while I asked a bunch of questions. The location is super convenient, and they were very accommodating with my prescription mishap (I brought the wrong one, they gave me their fax so I could just fax the newer one without coming back). I didn't get an eye exam, so I can't comment on that. I can comment on the experience of picking a frame and going over my lens options. Their frame selection is teeny. My face tends to be kind of wide, so I needed a wider frame size, especially for the plastic lenses. My last experience at Lenscrafters in Alameda was very smooth, because they had multiple sizes for the same style. International Optometry, however, didn't have many different sizes, so my big-headed choices were limited. :( I got so frustrated at one point I almost walked out to go somewhere else with a bigger and better selection. In the end, I finally settled on a frame I liked, although it did cost $70 more than I wanted to pay. The doctor was patient and explained all my lens options to me, and brought examples so I could see the differences in anti-reflective coatings, etc. All the staff got sidetracked often with chatting it up it Vietnamese with ladies that were coming in and out, but it didn't bug me because I was busy picking out frames most of the time anyway. It almost seemed too busy for the amount of staff they had, but it wasn't terrible. They did let me in without an appointment, looked up my insurance without a hitch, and I barely had to wait at all to be seated and talk to a doctor about my insurance. BOTTOM LINE: Service was nice and accommodating, but not outstanding. Frame selection was very very VERY limited. It was not a bad experience, but due to frame selection alone I would choose somewhere else next time. read more

This place is my first optometrist and I have to say this is a very Vietnamese and English speaking environment. The wait time is quite long but the optometrist will always answer any of your questions. Just make sure you ask during your appointment time because they will dedicate their time to the appointed person. The flaw once again is the wait time but it is what I get for walking in. read more

International Optometry - So much glasses to pick! There are a few selections at the back shelf (not shown in the pic) of free glasses that are covered. - Optometrists Near Me - Oakland, California

Enforces strict COVID rules, making me feel safe and secured from the infection. Although service was a little longer (absolutely understandable), I felt very well taken care of. Been coming here since I was 12, now I am 20 and the service remains the same, if not even better. read more

One of the original reasons I booked an appointment with IO is because they were one of the few optometry spots that accepted my insurance plan. But even if that weren't the case, I'm glad I found this place - though it has an understated appearance, the quality of the care and expectation is on par with any fancy spot in the city. Dr. Tuong is a badass lady who knows her stuff. I mean, she identified the brand and type of contact lens I was wearing my looking at them while I had them on! Although the wait was a little longer than expected, I appreciate how thorough the examination was. The post exam service was also great. I forgot to ask for a copy of my prescription, which I needed in order to order frames online, so they texted a clear photo of it to me on my phone, saving me the trouble of scanning it myself. read more

I called today and was able to book a same day appointment for an eye exam for both contacts and glasses. The safety protocols were the best I have seen -- temperature checks, hand washing, frequent sanitization of surfaces and equipment, and careful quarantining of used pens. The exam itself was detailed and informative, with helpful tips interspersed throughout. Dr. Le was extremely friendly and up front about pricing. She even helped me strategize to get the most out of my insurance. An excellent experience in every way. read more