My wife and I visited International Optometry today to find eyeglass frames for her new…read moreprescription. A decent selection focused on "designer brand" frames such as Gucci, Bvlgari, Tom Ford, Prada, etc. But quality wise, these designer brands slap their names on the frames that majority are made by parent company Luxottica, which also make Target Optical. Quality varies greatly in designer frames. For example if you purchase a Gucci watch, it's a cheaply made watch. Not the quality of Omega or Rolex that specialize in watches. If your eyeglass frames designer label makes underwear, it's probably not as good quality as brands that specialize in eyeglass frames. Quick google search helps to find good looking, durable, high quality frames. Preferably in titanium and materials that are light weight and comfortable. That being said, the staff started off friendly but I could tell they didn't want to help us. We started of being helped by a lady and then got switched to a man named Steve. I could tell he just wanted us to buy and not take our time looking at what inventory they had available. He was very impatient and not friendly at all. Steve is in the wrong line of work being that this job requires a certain level of customer service and patience to allow customers to pick the perfect frame to wear on their face for 12 hours a day. I think he should be a toll taker on the Bay Bridge, because that requires no customer and all your job requires is taking people's money. Oh wait. That job no longer exists... So I would not recommend getting designer brand frames from International Optometry; they think they are toll takers, they want to take your money and tell you to keep moving.

My eyes are really bad - I've only known 2 people in my life with worse vision than I have, and I…read morecan't see literally anything without my glasses. Because of that, having a good optometrist is really important to me, and Dr. Le and her staff are stellar! Yearly check ups are a breeze, and they have a really good selection of designer and non-designer frames. Her optician suggested frames that would look good on my face and have low nose bridges. There's nothing worse than glasses that float off your face because the nose bridge is too high. She accepts a pretty wide range of insurance plans too - my insurance changed 3x and I never had a problem with it! Highly recommend this place, and you can't go wrong with a woman-owned practice.

Dr. Jennifer Juang is amazing! I've been getting eye exams for 50 years and this was the single…read morebest experience ever! She's thorough, caring and efficient. Do not delay. Schedule with her today ! You'll be happy you did.

I booked my appointment on line. I was seen almost on time…read more My ophthalmologist was very clear and helpful and so were the staff who greeted me and then helped me to choose the best options for me. The process is transparent. My glasses are ordered and should be there in 10 days, my lenses will be delivered to my home address at no extra cost. Plenty choices for frames. Reasonable pricing. Fair advice.

First and LAST time using Laurel Optometry. They have super kind staff but their "quality control"…read moreis absolute garbage. I ordered prescription sunglasses on August 29, 2025. My glasses didn't come back for a month and they are always closed (Monday, Wednesday, Saturday, Sunday). Only being open 3 days a week makes it extremely difficult for customers. I came in on Thursday, October 9, 2025 to get the glasses and they were already scratched. Never even worn and they had a gash in the lens. How is this possible that not a single person noticed this? I will not be doing business with them ever again.

Laurel Optometry has been my eye doctor office for two years. You can call or email for…read moreappointments (I like to email) and it's usually easy setting an appointment a month in advance. I usually go towards the end of the year but I know they get really busy around that time. I've had appointments with both doctors at this location and both gave great service. The staff are also wonderful as well. Overall it's great service, efficient, and nice to go to if you are a patient. My sisters go here and they also like it. They've been patients at the Lake Merritt location for over a decade but moved to Laurel since it is closer.

I was Referred to Alex Lukens OD by my Nephew Big Mike !!!…read more Dr Lukens is very BUSY it took me 3 months to get in for an appointment!!! I was Glad !!! I found Dr Lukens to be a very Thorough and Professional !!!! He was also very Knowledgeable and Kind!!! He took the time to Explain the Eye Exam and the Processes!!! The Offices were Spotless and the Equipment State Of The Art!! For All These Reasons This Is A Baller On A Budget Approved Establishment and Optometrist!! I Keep My Pimp Hand Strong !!!!

This place is really hard to work with, and I think it's mainly due to one woman who works there…read moreand isn't nice. But in general, I wouldn't recommend this place. We have used this place twice. The good thing about this place is they have a good selection of children's frames, which most places don't have. Also, they did a good job making the glasses (or their lab did). They also take the Covered California medical insurance for children's exam and glasses, and most places don't. These are the reasons for 2 stars instead of 1 star. The bad things: The eye exam appointments need to be booked 3 months in advance or more. It is very hard to get an exam slot. I've been to many places and it has never been this hard. Even at an ophthalmologist, where they are also doing surgeries and such, it is easier to get an appointment for an eye exam. You need an appointment to look at glasses, and it also takes a while to get an appointment. At other places, you can often get a same day appointment, or at least within the next day or two. But at Eyewise, you have to wait 2-3 weeks. Even the second time we came, as repeat customers, we had an urgent issue (broken glasses) and had to wait a long time for an appointment. We finally got an appointment, and then the woman who works here didn't even help us. Why do you need an appointment if they are just going to ignore you the whole time anyway? She never even got up from her desk. We had to go over to her and ask specific questions. When we were ready to order the glasses and went to tell her, she finally came over but didn't explain options or say anything or make eye contact or act nice at all. I felt like we were really putting her out or something. The only reason we got glasses here was because of the good selection of children's frames. The other time we went here it was because we had only a couple places we could use insurance, and the same woman was there, and very unfriendly. The whole time, I felt like I'd done something wrong just by being there. It was not a welcoming experience. That time it was for both exam and glasses. The exam was fine. The glasses are fine. But the experience is bad. I don't need much help, but being completely ignored even when I first arrive feels bad. If it had happened only once, I'd think maybe she was just having a bad day, but nope, not 4 times total. When the glasses were ready, they called to let us know and schedule a time for us to pick them up. I said I could come now or anytime the next day, and they said their first available time was a week later. A week later! Just to get the glasses? So we took the first available appt, and when we went, they just handed us the glasses and asked are they fine, and we were gone. I don't know why you need an appt for that and why we couldn't have just gotten them earlier. Also, every time we've been here, it's never been busy, we're usually the only ones there and it's a very quiet place. This place moved from the Nob Hill shopping area to near Marina Village, in an office building. You ring a doorbell to get buzzed into the building. I've been to many optometry shops in my life, and the experience here pales in comparison with all the others.

It's a busy location, but very convenient since it's steps away from Fruitvale BART station and…read morethere's 1 hour free street parking (if you're lucky enough to find a spot). The staff were friendly, efficient and knowledgeable. Although the place was packed, they were fast at seeing each patient in a timely manner & getting them set for their eye exams or frame shopping. There's a good selection of eyeglass frames and the prices are reasonable.

This doctor is very cool and awesome. No fuss very quick in and out no unnecessary pushing for…read moreglasses or unwanted exams that are not covered. I love this place everyone is really nice. The previous eye doctor I used to go to they will almost walk me to the eye glass place almost pinned me down to buy eyeglasses. There is no pressure at all they just ask if you need any new glasses if you say no they just move on. I love that about this place. Parking is really hard that's one drawback.

At Marina Village Optometry, my husband & I had a great experience with our appointment. We had…read morebeen looking for an Optometrist in Alameda and found this location at Marina Village while ordering food nearby. It was very convenient, and having a very professional staff, made the appointment very easy for us from start to finish. Dr. Young explained what changes have occurred and corrections that need to be done. He made it easy to understand and answered questions & concerns. Their guidance in helping to select the right glasses went seemingly easy. We have VSP insurance which they are able to work with and explained thoroughly the breakdown of exam and costs of glasses. Looking forward to getting the glasses and seeing much better.

Very disappointed with the service I received from Sharon at Dr Young's office. So much so, I will…read moreprobably leave and use Kaiser Vision Essentials for glasses. I have no problem with Dr Young, he provided me with excellent care and answered all my questions. I retired, and I wanted to get a set of Transitions eyeglasses w/ my current prescription. Sharon said they have them, and charged me about $300 after my VSP discounts. A week later she tells me the lab can only make them with thicker lenses, but can't tell me how thick. I ask for a full refund. Sharon offers to have the glasses made as-is as an extra set. I said no thanks, that's not what I want. I got my refund. So next, I asked Sharon for clip-on shades. She offers me a custom made set for about $100. Their supplier said they don't have them, and they need two months to get them. TWO MONTHS? Are you using an overseas manufacturer? Sharon said "yes, most likely." Guess what? They don't have it. What a waste on time. So I tried Kaiser Vision Essentials for the first time. Got the glasses I wanted in two weeks.

I really had a great experience with Dr. Hansson and all the staff at Alameda Eyes. I have both…read morenear and far vision issues and Dr. Hansson took the time to give me several options and helped me choose the best one for me. The staff were very thorough with the various eye tests and the glasses selection process. Their office has a lot of different frames to choose from from a variety of manufacturers. I was impressed with the entire experience.

Was greeted with a warm and white glove service welcome…read more Dr Hansson was very professional and laid back. My eye exam was very straight forward, Dr Hansson even apologized that there were no major changes after my exam, loved his humor. After the exam I sat down with one of the reps to go over my glasses needs. Narrowed down to frame and type of glasses I wanted (transitional colored and anti-reflective lenses), was transparent with even breaking down the costs and what my insurance covered, appreciated the full disclosure. Gave me an ETA of 2.5-3wks for glasses arrival. I came in on 5/21 so I called on 6/2 just to follow in case it had already arrived but they were too busy to inform me. Turns out it just got mailed out on 6/2 and was assured it will arrive sometime this week. I called on Saturday 6/13 at noon since i haven't heard anything back and found out it had actually arrived on Friday. This was the minor issue I had, Saturday morning since they've opened no one reached out to me, they close on Sundays and Mondays so if I never followed up on Sat, i would not be getting them until Tuesday and I actually needed them asap too. I don't buy that they were too busy to notify me via call/txt/email unless their foot traffic was like the lines at In N Out. Overall, glasses were great! Will come back again!

Dr. Thorton is both knowledgeable and personable at the same time. I appreciate how thorough he is…read moreduring the eye exam and takes the time to explain and answer questions. I appreciate the office staff as well. They are courteous and professional. I appreciate the care I get with scheduling and during appointments. Just an overall positive experience. I highly recommend Dr. Thornton for all your optometry needs.

The whole process went very smoothly. The personnel were incredibly nice and knowledgeable. The…read moreexam itself was very thorough. We planned to just get prescriptions but after checking lots of places, we went back to buy our glasses the next day. Small office, my favorite kind.!