I hate when the negative reviews are right. I contacted them a week ago for a quote and have…read morereceived two polite formulaic emails that my quote is forthcoming. Usually rental companies respond in one business day. Now, I'm scared to rent from them as the comments about low/bad communication appear to be true. Oh well. Their dinnerware is quite beautiful and I am sad.

We rented out a big tent for our company event and it went great. The size was great. Oscar was…read morevery accommodating with all of our changes due to the weather concerns. And the tent was sturdy enough for the heavy rain. Thank you again!

This is my second time using Valley Party Rentals and I was thrilled. Great prices, quality…read morematerials, reasonable and flexible delivery windows. I appreciate the time they took to properly set up and everything, including securely hanging string lights. I highly recommend this business and look forward to working with them again.

I booked this past weekend 11/8 for my son's birthday party and Valley Party Rentals did an amazing…read morejob with our canopy with draping and chandelier. They were very professional and punctual during drop off/pick up of tables and chairs and were able to set up the canopy super fast. Will definitely be booking again for all our events!

From the very first phone call, Billy was fantastic. Without even seeing the location, he mapped…read moreout 2 different, professional preliminary, layouts for tenting our yard including table placement for 80 guests. Then, he stopped by so he could get the exact measurements and do we could go over table placements to include a DJ stand and a cake table. The tent (with blowers) was fantastic as were his installation/break down crews. The tent, blowers, lighting, tables, chairs and linens were all supplied and delivered by Pico. Will definitely use again and refer out.

Placed an order for 12 gold Chiavari chairs and 24 coordinating white seat pads. The ordering…read moreprocess itself was fast, easy, and smooth, and David was very helpful throughout. However, when we picked up the order two days before our event, many of the chairs were wobbly and noticeably worn. My father, who handled the pickup, even requested replacements for several that were particularly unstable. While some wear is expected with rentals, I did anticipate the premium-style chairs to be in better condition. We had planned to double the cushions for additional seat height, which is why we ordered 24. Unfortunately, the cushions we received were marked up, came in two different styles with different ties, and when my father brought the order home, there were only 12 in the pickup. We even called around for alternatives, but this style of chair typically uses a Velcro-attached cushion, so outside options weren't compatible. We returned to the store to pick up the missing cushions, and thankfully we were able to exchange the mismatched ones for 24 matching burgundy cushions in much better condition. My mother mentioned that Darren was very helpful in resolving the issue with the seat pads, and we SO appreciated the effort to make things right! In the end, everything worked out, but the process was a bit stressful, and we did expect a higher quality product and smoother experience from a rental company.

Inquired over the phone about a carpet runner for an event, the gentleman was professional and…read morecordial in tone and gave me an absolutely great deal. Any future events of mine--rest assured--I'll be here

Prices seem to be double the other rental companies 25 for…read morea table cover and 35 for a round table Other companies 12-16 for a table cover and 16 for a round table 250 delivery Agreed because invoice was sent Friday evening and event was Saturday which is my own fault that I didn't clarify prices earlier and that's why I agreed to pay and the full amount was paid in advance before items were delivered. All items were supposed to be picked up same day after the event but he wasn't answering the phone and not responding to multiple texts and phone calls so we had to call a friend with a truck to move the stuff out at midnight. One of the worst experiences we ever had

AAA is always my go to for small events. They are always very nice and friendly, very helpful and…read morehave competitive prices. I always recommend them to friends and family. I have gone to them for several years now and have never had any issues.

RUDE. DISRESPECTFUL. NOT WORTH THE MONEY…read more I called for a straightforward estimate and immediately regretted it. The person on the phone was rude from the start, constantly talking over me while I was trying to provide basic details. When I attempted to clarify something, I was cut off and told, "I'm still talking." That alone tells you everything you need to know about how this company treats potential customers. I'm not expecting high-end service from a small rental company, but basic professionalism and common courtesy are not optional. Interrupting a customer, dismissing questions, and acting irritated during a simple inquiry is unacceptable. If this is how they treat someone trying to give them business, I can only imagine how they treat customers once they have your money. To make matters worse, the pricing was absurdly high for what amounts to a very small rental. There was nothing about the product, service, or attitude that justified the cost. Between the inflated pricing and the outright disrespect, this company has given me every reason to take my business elsewhere. Do yourself a favor and skip this place. There are plenty of other rental companies that offer fair pricing and know how to speak to people without the attitude.

I've used LA Best Rental before, so I called ahead to ask a few questions about pricing and…read moreavailability for an upcoming party. After speaking with someone over the phone, I decided to visit the location in person to go over details and potentially book. During my visit, I spoke with the receptionist (I believe her name was Elvira or Elvia) to ask about pricing and availability. While I was waiting, I also asked if there was a WiFi password I could use. The interaction felt uncomfortable. The responses I received were very brief and came across as very dismissive, and I didn't feel like my questions were being welcomed. As a returning customer, this stood out to me and made me hesitant about moving forward with a booking. I came in expecting a more helpful and professional experience, especially after taking the time to call ahead and visit in person.

I cannot recommend Rick and LA Best Rental enough! He was so helpful in providing ALL of the…read morerentals for my Malibu wedding and even came in person to make sure everything turned out smoothly. His rentals are beautiful and really brought the whole wedding together nicely. He is so kind as well, so definitely reach out to him for your next event, you won't regret it!

Prime event party rentals doesn't return your calls. They're big on texting. They say they have…read moreyour order but they never call you to talk about details or anything not impressed.

I hired Prime Events for a bar mitzvah at My home. I needed…read morea large tent (30x50 ft) as well as about 20 tables and 200 chairs, and lights and linens and dishes, basically everything. Kristian came out to my house to give me an estimate. He was really nice and had competitive pricing. I'm glad I hired Prime Events - the guys set up everything the day before so I had plenty of time to get everything ready. Kristian even came back the next day to give me some extra help hanging lanterns. The rentals were all clean and everything I ordered was delivered on time and removed a couple days later. I never felt pressured or rushed. It was a great experience. Thanks Kristian!

I highly recommend this company. The team was great with my…read morefamily. Great communication and on time.

They do not answer calls or texts! Does not make any sense. Very unprofessional. Very slow…read morecommunicators and don't seem to be passionate about their business. I'll also take my business elsewhere.