The employees helped get me back on the road after my battery went dead. They were extremely…read morehelpful and friendly to work with. They explained my options on a new already charge battery and then the manager came out to help me disconnect, replace with the new battery and helped install the new battery. Everyone was very helpful which made my breakdown easier to get going again. I would highly recommend this store!

Hands down best service I ever been given at an auto shop my entire life. I just relocated to…read moreLakeville and I was looking for a good shop for my car. Henry & Jason were absolutely phenomenal! From their friendliness and greeting at the door, to their knowledge and expertise of their products and industry. I came in for brake lights that were not working on my vehicle, and from start to finish they both assisted me step by step through the process. Henry went above and beyond to provide me with additional info to help me in the future. If you were looking for a sign to find a good auto shop with great people, here it is. I made a yelp right now as I left, just so I could get their review done for them as soon as possible! (Also my first-ever review) Thats how good they are. It was just a great experience and I only wish I had of found them sooner! Henry & Jason you got a lifetime customer out of me!

Went in for brake pads and two rotors. They had the rotors but not the pads I wanted but they did…read morehave a set at the next price level up. I was told I would need to go to another store that had them in stock and buy the rotors now. That's when the manager on duty stepped in and saved me the trip by giving me the higher priced pads at the lower price. Very much appreciated and a great example of excellent customer service. Thanks, guys. I will be back the next time I need parts.

My husband just came from work and was quite upset. He was just leaving his job at an auto parts…read morestore and two hispanic men asked him if he could help them. They had been to O"Reillys to get a auto part, and were treated very rudely. I don't know who waited on them but he was so disrespectful. The older gentleman spoke some english and he said at O'Reillys the person waiting on them kept saying, "don't speak spanish" don't speak spanish". This person had total disregard and obviously just wanted them to leave. My husband did help them and they were so thankful and kind and said to him, God bless you. Let me tell you this is what is so wrong in our world. People like this working in a customer service position and treating people that are of a different race and don't speak good english don't have a chance. My husband said they looked so hurt and defeated. He would not walk into this O'Reilly Auto Part store ever. The owner needs to train his employees to treat customers with dignity and respect. No one deserves this. I don't want to have to give any stars, I would give 0 but cannot post this unless I give 1 star.

Was in trying to fix an issue with my trailer lights not working. The guy behind the counter…read morecouldn't figure out how to work a 4 pin test plug. Issue turned out to be a fuse which they didn't have. The test plug was indicating the fuse when I was finally able to get adequate help to check.

A little more then a week ago I bought the three wiper blades for my XC90. It was good they had the…read moretwo windshield blades. They had to order the rear blade and they would call when it came in, a week ago. I heard nothing for a week. I appreciate that things, these days, get busy. I did stop in this morning and indeed the part was in. I did not have my receipt with me to prove I had prepaid for the part. Their records indicated I did not pay. As one might expect, they would not give me the part. After returning home I did find the receipt proving I had paid. When I returned they had discovered, somehow, that payment had been made. I am very curious what happened between my showing up without the receipt and their showing NO payment, and my returning with the receipt and their SHOWING payment. Me ; "I come here all the time" Advanced; "I don't know you at all" I MAY go back in the future. ME; "It is not about the part." "It is about a customer relationship, and trust." I get it. Processes and Procedures are important. But...

Well, so far I've been on hold for 15 minutes, so never even had to give a "Rotten Review" ! But…read morenow I already see why this sorry store has only rated a " 0 " on a scale of 1-10 !!!! Like the reviews say -----Skip this joint and just go to NAPA Auto Parts, and save yourself some time and stress !!!!!!!! Bill

It is rare to find so many poor reviews, but here is another one. I called to see if I can bring my…read morecar in to replace the battery. The guy who answered the phone said "yeah.... if I were you I would go to a maintenance shop." When your own employees can't recommend you as a business, you know something is wrong!

Always a good time whenever I visit Either location. Whether I'm looking for something specific. Or…read moreif I'm just in the neighborhood and feel like seeing if I can get lucky finding anything cool or unique. Maybe find something for someone I know who needs a part!

Usually never a good experience. Be careful when you purchase from this junk yard. Their prices are…read morevery high and they will charge you for 10 different parts on a one single piece of item! They don't seem to value customer service and making it affordable, even if you are a repeated customer! There's a manager there who seems to charge you out of the wahzoo. She is very strict in making sure she catches all the 10 pieces to your one part. It is getting ridiculously expensive and unreasonable the way they find ways to tack on charges. What is wrong is where they don't ask you what part of the vehicle it is before just assuming and charging you what they feel is correct. Oh and they don't read back what they charge you for before you pay, before you know it you are charged 15 items when you only purchased 3 parts. Seriously, they find ways to slip in charges without you knowing. Be careful when buying from this junk yard and make sure you understand your parts and question your bill before you pay. Overall, horrible pricing and bad service.

AutoZone is always a great place that people are very knowledgeable And very nice and helpful. And…read moreprices are good also.

So I went in this morning for wiper blades for my daughters car. No one around until I was ready to…read morecheck out. I immediately get questioned by some clown with an attitude working the front desk asking if I got the right wipers. I said unless your book is wrong I think it's correct. His response, well I'd keep the receipt in case you have to come back. Quality service, nope! Oh by the way, they were correct.

I had an issue with my automatic running boards on my Bronco. I stopped by the store and asked…read moreabout it. They proptly said to bring it in. I did so a few days later. They troubleshooted and fised the problem being in communication the whole time. Great service and communication.

4 weeks ago I left a message at the Burnsville location that I wanted to purchase a Leer Topper…read more No call back yet. Contacted the Leer area manager who also contacted multiple people at Radco. NOTHING. I can't emagine how much business they are losing. I wouldn't order anything from them if they were the last truck accessory store on the planet. HORRIBLE Customer Service !!!!!

I went into AutoZone to get some license plate fasteners. There's an employee leaning to the front…read morecounter named Drew that asked if I needed any help. I told him what I needed and he told me I'll four above the license plate holders. I went over there by myself noticed they had a few different types of bolts and went back to the counter, to see if the other associate could look them up for me. she was not able to find them and asked Drew for some help and Drew told me they were all the same. I told him they are not the same third different sizes. We walked over. He looked at them and pointed at some and said, diesel fit most vehicles , I said, but I want to fit my vehicle. He pointed some other ones that were metric that had a smaller thread. I said, I don't want to ruin the vehicle in the wrong parts. That's why I was asking your associate at the front counter to try to look them up. He said the computer will not tell us that... I thanked him for his lack of assistance and left. I'll go to another auto parts store. This used to be the main one I come to, but I guess that changes today. Thanks, Drew.

Needed a simple battery check. Before walking into the store, I released my hood, but left it shut…read more When I walked into the store this little scrawny guy just stared at me and I asked if I could get my battery checked. He proceeded to walk over to grab the device and demanded I pop my hood immediately because he was the only one in the store and needed to hurry. I stated to him that I did unlock my hood, but then interrupted me and said "no you didn't, I watched you come in! Can you please go open your hood now!" I looked at him like he was crazy. I walked out and he tested it in a matter of seconds and said "bad battery" He tried to conversate with me and I cut it short. Did not need rudeness as I was just trying to see if I could make it to work..

Friendly, efficient and honest pricing…read more I have an older Honda Element with a decent amount of rust on the chassis and the team confirmed that I wanted the service, even though there was a lot of rust

WARNING, WARNING, WARNING! If you've had this company install a trailer hitch, please get it…read moreindependently inspected. Fortunately we discovered our hitch had been installed improperly before someone was killed from the hitch and trailer detaching from the car at highway speeds. They had left four of the bolts that hold the hitch to the car loose. The lock washers were so floppy they spun when you touched them. The wire harness was incorrectly installed so that it rubbed against bare metal instead of passing through the factory supplied rubber grommet and was beginning to cut into the wires. Lastly, they forgot to heat shrink the protective shrink wrap that keeps the brake controller wires from getting wet, corroding short circuiting. All three issues could lead to injury or death. We have pictures of all the issues. BUYER BEWARE!

Fantastic hands on staff! Usually an auto parts store just points but here they walk you to where…read moreitems are and help you get the right part.