I had an appointment @ 11:00 was on time and waited for my vehicle's front windshield to be…read morereplaced with a new one. I was told online and over the phone that windshield repairs take about an hour to an hour and 30 minutes to complete. Safelite AutoGlass didn't pull the vehicle in the bay to begin replacing the windshield until 11:50 @ 12:00 the woman at the front desk informed me that my windshield hasn't arrived off the truck yet (the one that delivers the new windshield) and that it would be here around 12:30. Still waiting patiently and it's now 1:00 and they still haven't received the windshield or started working on my vehicle yet. That means even if the get the windshield I'm still going to have to wait for them to replace the windshield which take about an hour to an hour 30 minutes. If they didn't have my windshield they could've informed before I gave them my vehicle and had me wait until another day so that they would have the parts necessary to complete my service. I did not plan to be here over 3 hours! @ 1:22 The woman at the front desk informed that they received my windshield and are currently working on my vehicle. She applied a $50 discount to my service for the wait which was unexpected but greatly appreciated! My original price was $316 and instead I paid $263. The repair was finished @ 2:15

2 trip to get window fixed and still not fixed. Will not be going back. Clerk seems not to care at…read moreall.

My husband and I had an amazing experience this past weekend buying our new car from Johnny. He was…read moreso nice on the phone and even better in person. He understood my needs and was so very patient and kind with us. Our 14 year old daughter was with us and the sweet girl beside Johnny (Did not catch her name) was so kind and they all went out of their way to make us all feel at home. Last but not least Greg was a saint while we finalized all the paper work last night and he and Johnny stayed well past their long work day! Not to mention that they held great conversation about fishing and hunting with my husband while I finalized our purchase with our bank! I can now say in my best southern voice "I Got My Doug Henry" Thanks Again, The Quinn's

"This dealership will make you feel like family, not a customer."…read moreThis dealership absolutely did right by me. They were courteous, provided AMAZING customer service, and were a wealth of knowledge on the car I was interested in (and bought). I ABSOLUTELY recommend Doug Henry Ford, specifically Greg Dawson, who helped me with everything. I love my car, I love the dealership, and I LOVED their respect and patience. This dealership will make you feel like family, not a customer!! "Seamless experience!" In search of a new Audi, I had visited a several dealerships. Doug Henry Ford was by far the most attentive and helpful. More specifically, our sales manager, he was very knowledgeable and answered all of our questions. Greg Dawson General Sales Manager went above and beyond for me. Not only did fulfill every request and answered every question I had. He did so without pressure or hesitation. Mr. Greg even had my car delivered to me from North Carolina to South Carolina. Ron and Raigan transported my car here from NC. Delivered straight to my front door with a smile. Some of the kindest people I have ever had the pleasure of working with. I feel very blessed to have had such a wonderful experience with Doug Henry Ford. Ash Elhafiane in financing also went out of his way to make sure all of my questions and all of my needs were answered correctly, and in a timely manner. Super impressed by every single person that I came in contact with at this establishment. This made my buying process a lot easier than expected. We would like to thank the whole team at Doug Henry Ford for a seamless experience. We will definitely be recommending this dealership to friends and family!!

Service was great! Got a tow and got home. Insurance linked us to this service, so no money spent…read morepersonally for this expensive truck fix coming up.

Raymond and C&S Towing were amazing in helping my stranded daughter. I can not thank them enough!!read more

We purchased a 2024 Ford Edge Titanium a few days ago. After searching the internet and speaking…read morewith Shane Maness, he put us in contact with Hastings Ford. We couldn't have been more pleased with our Sales Associate, Jy'Quez Edward and Kenny FarFour our Finance Manager. We felt everyone did on outstanding job. It was well worth our 8 hour round trip drive. Thank you guys.

Noah, Joel, and Kevin were awesome!!! Best car purchase experience I've had yet. Highly recommend…read morecoming here and using these guys for your next car.

Rhonda and Lisa are absolutely amazing. I came in with a request and they worked diligently to…read morefulfill. I highly recommend Feyer Ford for all of your vehicle needs.

My new vehicle had a recall, and I made an appointment here to have it checked, and have an oil…read morechange. The service department waiting area was clean with ample sitting and a nicely stocked snack area. Fortunately, my car did not have the issue that the recall was about. They checked the mileage on my car and mentioned that they could indeed do an oil change if I wished but they suggested I wait until a had a few more thousand miles on it. Afterward I received emails asking that I complete a satisfaction survey as well as provide a free CARFAX report showing the short history of my new car.

I've had a great experience at this location! Been taking my car here for the past year for service…read moreand maintenance. Davis and James, who work in the front, are always super kind, helpful, and are happy to explain any repair my car needs. I would recommend this location to everyone!

Everything. Great service. We go there all the time for tires, service, etc. Love the people…read morethat work there. So happy their Corporate office supports their team. Just wait....

I went for the yearly required NC State Inspection. My expectation, when I drove in, was that I…read morewould have to set an appointment for this service but to my surprise, they went ahead and signed me in for the inspection. The clerk at the counter was professional and polite, and not just towards me. I heard the same as he was dealing with other customers. The waiting area was roomy and clean, and as anyone that has ever waited for auto service at some garages, can be a rare thing to find. My car inspection was done with a minimal wait. Very pleased with the experience.

Pugh's Tire and Service Center Williamston, NC offer exceptional service, as epitomized by who goes…read moreabove board for excellent custom service.

i had a battery/voltage issue driving from wanchese to wilmington yesterday. i drove into…read morewashington on a failing battery and lucked into this shop. they tested my battery. it was bad. replaced it and then tested my alternator. it was bad also. replaced that. worked me into their schedule and fixed my 97 chevy truck while i waited. they are professional and KIND. this old woman appreciates that level of professional service.