2019 suburban 90 K failed inspection for leaking struts and front tires belts showing I had it…read morechecked out by anotheer shop. NO oil leaking on struts, no steel belts showing. This is the second time in past that they fail this vehica.l last year fail for top tint on windsheld. They did not show me the defects just fail the car take my $20 CROOKS Be smart dont use them for inpection. THat inspector should be FAILED

We were deeply appalled by the blatant discrimination and hostile treatment we experienced at this…read moreestablishment. What should have been a standard service appointment quickly turned into a humiliating ordeal due to the actions of an older mechanic on staff 6/8. From the moment we arrived, the unprofessionalism was staggering. The mechanic made snarky, derogatory comments about my husband to another customer right in front of him, and then deliberately ignored my husband's presence until he was forced to step forward. Even then, the mechanic refused to greet him and simply snatched the keys. The situation escalated unnecessarily when the mechanic became aggressive, falsely claiming our car's windows were illegally modified and tinted. Despite my husband remaining completely calm, polite, and explaining that the windows were factory-standard, the mechanic used it as an excuse to double down on his hostility. It was entirely clear that this was not just a case of poor customer service, but targeted bias. No paying customer should ever be subjected to this level of disrespect and malice. If you "look different", I strongly advise you to take your business elsewhere to avoid being humiliated by this staff's ignorance. Management seriously needs to look into their team's behavior, as we will never step foot in this place again.

We've taken our cars here a few times and the service has always been outstanding. I brought my car…read morein for an alignment and they brought me out to show me a problem that needs to be fixed prior to a realignment. They had to order the part, so I rescheduled my appointment. Since the appointment would take some time they gave me a car to use while they worked on my car, and the only cost was to refill the gas when I returned it that evening. Let me also add that they have free coffee and snacks in their waiting area, which is a really nice treat.

I am disappointed with my recent experience at this service center, where I had been a loyal…read morecustomer for years. Recently, after a heat shield fell off my exhaust on a long drive, I brought the car in for repair. I had replaced the entire exhaust system just six months earlier, so I was surprised when they quoted nearly $1,000 for the heat shield, claiming it was not included in the prior work. After discussion, the manager agreed to cover it. However, this left me questioning the clarity of their previous service descriptions. While the car was in the shop, they recommended replacing the rear sway bar. The estimate instead referenced "rear suspension" at around $700, even though I had replaced the full suspension (front and rear) only two years ago. Again, they stated the prior work did not cover this component. These inconsistencies have seriously damaged my trust. When I returned to pick up the car, an employee handed me a broken key (the electronic component had detached). Staff then made rude comments, suggesting I find another service center and telling me they no longer wanted me as a customer. A manager joined the conversation and the interaction became confrontational. The main issues appear to be vague terminology, poor communication about what parts are included in repairs, and unprofessional handling of customer concerns. As someone who is not a car expert, I felt misled and no longer confident in the services I had paid for over time. This experience has cost them a long-time loyal customer. I will be taking my business elsewhere.

Trust worthy, skilled and fair. So glad this is our local shop. No hesitation to recommend OMPs.read more

I had taken my Pathfinder to omps as a first time customer... Terry seems like a nice honest guy,…read morethey even gave us a little break on the bill. No complaints here, i would recommend to a friend.

Stopped in for a last minute state inspection and they got me in right away! The three gentlemen…read morethat were there were very nice and made my wait less boring! Talked to them about our other car and will definitely schedule them to give it the once over. First visit was excellent and I'm looking forward to a long relationship as far as our vehicles are concerned.

Just got my front brakes done on my truck. I went in for a serpentine belt because I was headed out…read moreof town the next day. They said that the belt was not critical yet but the right front calipers were locked up. They could not get it done until the next morning. I dropped it off the next morning and they had it done by 11 am. It was a little more than I hoped for but it was what they had told me that it would be. They used top quality parts and it has a two year parts and labor, 24,000 miles nationwide warranty.

Been there a few times and the experience keeps going downhill. Started well, they got us in…read morequickly and fixed the problem. Next time they have my wife a list of repairs that she didn't need. Final time there they did damage to my vehicle. They are not trustworthy, I would avoid them.

Absolutely horrible service, racist (we speak perfect English and the owner came out talking to us…read morelike we didn't know anything), overpricing customer that don't know about mechanic. They take advantage of people.

Call before you show up for your state inspection. The guy that does inspections only comes to work…read moreif he feels like it

I needed a second opinion on inspection rejection and they confirmed that the issue (minimal rust…read moreon brake rotor) was not in dact enough for legit rejection. We will be returning. They are very nice fellas. I trust them to be honest.

John's can not be beet. I have never had any complaints about any work I have had done at John's in…read morethe past 30+ years. Airways good work and very fair priced. Thank you John for all the great work you have done for me and my family throughout the years.

These guys are the best. They know what they are doing. Do great work. I have taken several trucks…read moreand cars there. The building looks so terrible but don't let that fool you. Don't think it has been painted since the war. WW2. It's so pitiful it's funny, a step back into time. They pass the savings on to you. Their prices are way lower than any other shop by far. They are really genuine people too. This place is a diamond in the rough. Please keep the secret. Probably worth mentioning, their name throws you off a little, besides great exhaust work, they do other repairs too. Best to ask. Shush!

Whatever you do, do not take your truck or vehicle to this shop. Poor customer service, poor…read morecommunication and shoddy mechanical/technical work. We spent almost $5K to repair the frame on our Toyota Tundra, only to discover that it put it on crookedly. Such a fitting description because this place is a crook, as they robbed us of 5K and we still need to get our truck repaired! When we called to try to get resolution, they ghosted us.

Just got my jeep back last week…read more Very Happy with all the work that Jon and off-road innovations did regarding the jeep frame rot. The jeep frame rust was extensive and due to overcome by events took awhile to get repaired. But they worked on my past jeep rot issues and I was very pleased with their detail oriented results. If you've got Jeep rust issues I suggest don't buy new Jeep, take it There to get fixed.