i had my Volkswagon TDI Jetta towed here to get diagnosed and the technician (Thaddeus) did…read morepractically nothing to help me figure out why exactly my car would bellow smoke when i drove it. his advice was that either it's totally fine and i should keep driving it til the smoke clears or that my engine had stopped working and that i should just get a new car and then the worst part of my experience with this place is the woman that answers their phone has a terrible attitude and wouldn't give me my car back over the weekend from their shop and then when i called back Monday to get it towed to my house, she wouldn't give me any sort of estimate as to what time my car would be arriving at my house. Do Not Ever Take Your Car To This Shop. -Nicole

They made my car look great and they fixed it up well my brother Brayden and I did this no knowing…read morewhat it would be like but it was good

Took our Saturn to have some major work done. Tommy and the staff were awesome, prices were…read morereasonable, would go back again. Jesse Smith

Really good and quick service. Got us out of a tight spot for a very fair price. Had us in and out…read morefor a new wheel bearing in under an hour with short notice.

Just got my jeep back last week…read more Very Happy with all the work that Jon and off-road innovations did regarding the jeep frame rot. The jeep frame rust was extensive and due to overcome by events took awhile to get repaired. But they worked on my past jeep rot issues and I was very pleased with their detail oriented results. If you've got Jeep rust issues I suggest don't buy new Jeep, take it There to get fixed.

Whatever you do, do not take your truck or vehicle to this shop. Poor customer service, poor…read morecommunication and shoddy mechanical/technical work. We spent almost $5K to repair the frame on our Toyota Tundra, only to discover that it put it on crookedly. Such a fitting description because this place is a crook, as they robbed us of 5K and we still need to get our truck repaired! When we called to try to get resolution, they ghosted us.

I would not recommend this place. I was originally quoted a little over $1,100 for a repair. Later,…read moreHaydee M. called to say the aftermarket part they ordered didn't fit, so they would need to order a dealer part, which would take another week to arrive. At no point during that conversation was it mentioned that the cost would increase significantly, yet there was no problem telling me they found another problem that needed fixed. When I went to pick up my car, I was shocked to find the total was over $1,800. That's a major increase that should have been clearly communicated beforehand. If I had been informed, I could have decided whether to move forward with the repair. Instead, I was put in a position where I had no choice but to pay in order to get my car back. On top of that, after looking up the cost of the parts, it appears they mark them up by at least 40%. Proceed with caution. People don't write bad reviews for absolutely no reason.

I have brought my 2007 Lexus RX350 here many times. First time was for a tire repair, second time…read moremy alternator went out in the middle of a McDonald's drive thru Cody himself towed my car to the shop and I got my alternator and radiator replaced for a very good price and without them trying to upsell me anything! Just a couple weeks ago I got new tires and tpms sensors put on. One of the best shops in Winchester! Definitely recommend

My neighbor recommended this location to me based on their reliability, work ethic, price point and…read morecustomer service interaction. I needed to locate two empty oil drums. And, after calling numerous other locations with no luck and rude staff, I called Midas. Amber answered the phone, with nothing more than hospitality in her voice. I asked her about the empty oil drums, and she asked me to hold. I waited less than 20 seconds before she returned with a response. I was told they did have a couple, and was offered them free of charge. Unlike a few other places that want anywhere from $10-30 per drum. When I arrived to pick up the drums, I was greeted immediately. That was a wonderful first impression. I was asked to back up to a bay and the drums were brought out. The gentleman loaded the drums in the back of the truck for me, and wished me a good day. Now, that may not sound like much to some, but as someone who still remembers how customer service standards used to be, I appreciated the hell out of this location. They have a firm grasp on what it takes to stay in business: The customer. I will not even bother with another location for my vehicle needs. This very small interaction with the team members here told me everything I need to know about their business practices. It's absolutely absurd to me that more places don't adopt the Midas way of doing business.

Honest technicians and manager!…read more I am a car enthusiast and have been around the block and know a service center or two. I brought my vehicle here for a third opinion because the two I received earlier at other places were polar opposites. I dont know the name of the manager at this place but he is simply awesome - knowledgeable and honest. What more can you ask for!! They fixed my issue and charged me only part of the amount because it was not fixed completely right the first time. Just sitting in the waiting area and watching the manager deal with the customers and giving them honest feedback and guidance is a testament to why this place is always so busy! Keep up the awesomeness..you have a loyal customer.

10 out of 10. Great customer service and Darin was very professional and courteous…read more They are my go to wrecker service & repair.

Needed a tow Tuesday evening and Darin came answered the call. Could not have been more pleasant…read moreand informative about what he was doing. All things considered the it was money well spent.