Great store, great products and friendly and staff that can assist you with any questions or info…read moreyou would like to know

After almost 20 years of patronage, it's time to officially close the book…read more Yesterday, my partner and I overheard an angry customer arguing with an employee at the counter. At first, I assumed it was just another minor dispute, but it quickly turned into a 15-minute exposé on how this business actually operates. I can confidently say I'll never be coming back--and honestly, I don't know how I didn't catch on to this sooner. Apparently, not only do they not check IDs (they never checked ours), but they haven't been checking them for "years and years." It's deeply disturbing to think that at minimum a few minors--underage individuals--must have made their way in every year. With that comes a strong likelihood that the business didn't just fail to stop it, but effectively welcomed it by simply not caring. That alone should alarm anyone. I've only ever seen the arcades from the outside while heading to the bathroom (and yes, that detail matters--more on that below), but this argument really opened our eyes to what's happening here. There are no chains, doors, or barriers at the entrance to each arcade. I've heard the same story over and over from countless patrons: someone will enter your booth--without knocking, asking, or announcing themselves--and some will not take "no" for an answer. The staff knows this, yet they do nothing about it. The only thing they appear to care about is money, not patron safety. Everyone knows what goes on at these types of arcades, including the staff, and that alone is a serious problem. After a quick Google search, I learned that the business is legally required to ensure that sexual activity does not occur at all. Instead, it appears the business got far too relaxed, the staff became a little too power-hungry, and they ended up pissing off the wrong person. The argument was a total mess. The employee talked over the customer, mocked him, and refused to listen. It went on for quite some time, with the employee only digging himself deeper. Eventually, the employee told the customer to leave--and as the customer was doing so, the employee yelled after him, daring him to call the police: "Yeah, go ahead and call the police, and we'll tell them what you did back there (the arcades)!" That exact moment is when X-Spot lost my patronage of nearly 20 years. The employees clearly know exactly what happens in the back. They live it, they breathe it, and they clean it up. It's not a glamorous job, but throwing it back in a customer's face as if the customer alone is doing something wrong--when X-Spot has created the environment for it, does nothing to stop it, and worst of all encourages it--is unacceptable. If, by the employees' own standards, people aren't supposed to be doing "that" back there, then the employees and the company itself are just as bad, if not worse. I count my lucky stars that I happened to be there at that exact moment, because it exposed the carelessness, the corruption, and the ego of a company that truly does not care about its customers and, in practice, treats them like garbage--they just hadn't been called out on it before. Even as a customer who mostly came in for O-rings, lube, and other supplies (which are honestly a bit overpriced), I've received attitude here. I just didn't realize how deep it ran. PS -- and this "minor" detail actually says everything: This place has never had soap. I'm not exaggerating. There is a restroom--one that's only open occasionally--but it has never had hand soap. There is no way to wash your hands. Let me be very clear: this place has no basic sanitation. If you've ever encountered a restroom without soap, you usually tell an employee and it gets fixed. Here, they tell you no. They do not supply it. They will not fix it. Why? Why is this one of the only places that seems to intentionally withhold soap from its bathrooms? (Now that I think of it, they've never offered paper towels either.) That may sound like a small thing, but it perfectly reflects the larger issue: a business that simply does not care about the people walking through its doors. At the end of the day, we were forced to confront an uncomfortable conclusion. My partner challenged this idea the entire ride home, but by the end, we both had to agree: we believe this treatment is rooted in the fact that we are gay. We've been duped. These people are no ally to the community. We'll be taking our money somewhere else.

Best ladies night event I've ever attended! So informative and fun!…read more I would highly recommend attending a ladies night! Love all the toys shown and jelly products sampled

Amazing store! Everything you need is here, look no further.. Get all your girls night out…read moredecorations, bachelorette supplies, you name it they have it! Ill definitely be back.Thank you!

My new obsession!! It took me a few months to actually go in and start. I was nervous and scared…read morebut sexy love boudoir is my new safe haven. The instructor Cesi is amazing, full of knowledge, and is surrounded by positive energy! She has helped me unlock confidence in myself and body. Let me tell you! This is a major full body workout. I haven't been this active in ages! I never thought I could have this much fun working out. I've only taken 9 classes so far but can't wait to see how much flexibility and strength I gain. I definitely recommend!!!

Before taking classes here I had never taken any kind of pole classes before. I was a bit nervous…read morehonestly but Cesi is such a great instructor, shes very patient and knowledgeable about her craft. Little by little I started to see myself improving.. I never knew I could be so strong! Theres something about this studio and the energy she brings to it that makes you feel so welcomed, I always feel at home(: I could sing so many praises about this place but dont take my word for it, come see for yourself! If you want to gain confidence, strength and feel sexy, I would highly recommend you to take classes with Cesi

I need to get a smooth strapless bra for my dress. My friend referred me to this store in Monterey…read morePark. I purchased a push up strapless bra that fit me so perfect. I also bought a lace camisole with matching panty. The price are resonable too. The sales person was very helpful. And patience. I have to thank my friend introduced this Lingerie store.

Never come here. I strongly recommend going to an American store instead of this Asian store…read more The staff attitude was extremely bad and unprofessional. No basic courtesy, no willingness to help, and it felt like customers were an inconvenience rather than being welcomed. The experience was uncomfortable and disappointing from start to finish. There are plenty of other places with better service. I won't be coming back.

They literally don't have anything good. Everything is super old & expensive…read more Not enough stuff for women that ISNT dildos.

this place is an absolute gem. They are always there when you need them. They were my saving grace…read morewhen I couldn't find a pair of tights in any store, and of course they also offer the rest of the expected products. It's a great place to pop if you need anything from things to wear to Coachella, any dirty gifts for a bachelorette party (like penis pasta) to intimate items with your partner or solo. The lady at the counter is always kind, and it's easy to feel comfortable there. i'm so glad that the shop exist and has not been eradicated by rising rent and online businesses. Keep specialty shops open!

If you were looking for an amazing costume, then make sure you go to exotica! They have a huge…read moreselection of costume however I bought a waist corset! Barbie specifically went to the back where all her items were. and found a corset for me. I specifically ask for a black corset in my size and boom magically she found the best corset for me! She was attentive and helpful! I paid $80 for the Corset however the quality is exceptional. I recommend you go to her store because you will find a amazing quality costume at great prices!

This is my one stop shop for everything! when it comes to lingerie, costumes, & hand custom items,…read moreyou will not walk out empty handed. I've been coming here for years now. Customer service is always amazing. Exótica has my business forever.

I've been wanting to come here for the longest and I finally went in and absolutely loved it. The…read moreowner was so nice and friendly! I love meeting collectors and she had so many trinkets/memorabilia to look at & choose from! I picked my favorite & said I had great taste. I highly recommend here if you're a huge Betty boop fan. support family owned shops!

Found a one of a kind dream dress here - and so much more! Denise is a fantastic hostess and her…read morecollection is both whimsical & eclectic! Definitely one of my favorite hidden gems!

Zero stars! There is a multitude of reasons why this place is not GOOD!…read more 1. It is unsafe! The neighborhood is very dangerous even in the daytime.. (I am. 6'5 black man and I was still on edge....) 2. The staff is rude and very tasteless. There was a chair in the shop, and I sat down while my girlfriend shopped and he told me "that is not for you to sit" Clearly it's a chair in the middle of a store... (that wasn't for sale) After, being rude to use he proceeded to berate us about spending money. This business seems to be on its last leg. Using a security guard to work the register as opposed to a customer service representative. Sad that small businesses can't find adequate employees.

I called because I wanted dog ears. Bro closing hung up the first time on me before I could even…read moreask, so I called back and he literally just goes "f*** off motherf****". Woman btw. It was for a last minute job, what in gods name are your workers. Even LA standards this is crazy. If you're gonna work at a sex shop at least make sure youre hiring men that have it in the first place. Virgins on the phone wont bring in the customers. Go somewhere with experience.