The staff was very welcoming and professional. I was given a consultation prior to services to…read more make sure I was receiving the best treatments for my skin type. My skin is now glowing and thriving. Can't wait to go back.

Ok, so I went for an appointment today with Carli to have filler done because I felt like I was…read moremissing volume. As an African American woman, it was comforting knowing that I was in the hands of someone who understood my skin. Carli gave me a very thorough and insightful assessment. We went over my goals and what I wanted and she gave me a professional perspective and had me look through a realistic lens about my natural beauty. For her it was all about enhancing what I already had, which was an absolute green flag for me. She could have oversold me on every treatment, but she didn't! She told me what I needed and how to enhance my natural beauty with a personalized protocol that we will implement over time. She took her time and really cared about what I thought. The change I saw in my filler was so natural, but impactful! Im highly excited for k. Stewart Beauty to be a piece of my journey of transformation in becoming the best version of myself and I'm so grateful that I found this place! -Adina B.

Honest Review of MDI Medical Weight Loss & Aesthetics…read more I recently visited MDI Medical Weight Loss & Aesthetics through a Groupon deal for a VI Peel advertised at $172. The office was clean, and I really appreciated the attention to hygiene. The receptionist stood out--she sanitized the entire reception area while wearing gloves and maintained a friendly, welcoming attitude. I would rate her a 10/10 for professionalism and customer service. Pricing Issues & Customer Experience Unfortunately, my experience with the owner was not as positive. When I arrived, she expressed frustration about the Groupon price, implying that I was taking advantage of her by using the advertised deal. She stated that the regular price for the service was $250 and attempted to charge me $225, despite my showing her the Groupon deal for $172. When I reminded her of the advertised price, she rudely dismissed it, saying it was "too low" and then demanded $175 instead. Although it was only a few dollars more, the principle matters. Maryland law states that merchants must honor their advertised pricing, and a customer shouldn't have to negotiate or feel pressured to pay more than what was listed. For this issue, I would rate the pricing transparency a 0/10--very dissatisfied. Customers should not have to pay extra to avoid a negative interaction, especially for a chemical service that involves their face and skin. The Impact on Customers A business should honor its advertised pricing without making customers feel uncomfortable. The owner openly refused to honor the Groupon price, attempted to charge more, and created an awkward situation over just a few dollars. This approach caused customers to walk out, meaning lost business and a negative experience for those who showed up expecting the listed price. If a business chooses to use Groupon to attract customers, they should not argue or negotiate over the price once people arrive. Instead, they should either honor the deal as advertised or clearly state any additional costs upfront. Pricing inconsistency and confrontation over small amounts create unnecessary frustration and drive away potential repeat customers. Similar Issue With Another Customer Shortly after my interaction, another customer had a similar issue with the provider regarding pricing. The owner did not seem to read the room well, as she continued the dispute in front of other customers. The young lady remained polite but ultimately said she would think about it and asked how to get a refund for the Groupon she had already purchased. This interaction made it clear that my experience wasn't an isolated incident. The owner admitted that she uses Groupon to bring people in but then disputes the price once they arrive. This approach is misleading and can put customers in an uncomfortable position. Additionally, because the reception area lacks privacy, these conversations play out in front of other clients, which isn't ideal. Service & Aftercare As for the service itself, the owner applied the VI Peel well, and I was satisfied with the treatment process. However, she could improve on providing clear, in-person aftercare instructions rather than directing customers to scan a QR code from her living room after the service. A more personal approach in explaining post-treatment care would make a big difference. Final Thoughts & Ratings Receptionist: 10/10 - Professional, friendly, and maintains a clean environment. Service Application: 7/10 - The peel was applied well, but aftercare instructions could be better. Owner's Customer Service: 7/10 - She is clearly intelligent and knowledgeable but needs to work on professionalism, pricing consistency, and customer interactions. Pricing Transparency: 0/10 - Extremely dissatisfied. Pricing inconsistency and confrontation with customers over the advertised price created uncomfortable situations, leading to lost business. Which translates to a two stars out of five stars for this platform

I have tried several different IV infusion clinics and this one seems to have the most potent, high…read morequality infusion. I can feel the results almost immediately and they seem to last for much longer. It has not been the case with all places I've tried. I regularly get the immunity drip and recently started NAD therapy. The clinic is very clean and comfortable. Thelma taps my typically difficult veins like a pro, usually on the first try. If your curious about IV therapy, this is a great place to experience it for the first time. If you have tried and love IV therapy, but haven't tried it at Minute Drip yet -- try it and see if you feel a difference, I suspect you will.

While spending 2 weeks with family in Baltimore I decided to not neglect my monthly routine of self…read more- care which includes Yoni Steams and Massages - monthly. I asked around, inquired about Yoni Steams in the area from everyone, no one know of a place to go. I checked Groupon just knowing I'd find something and I did - Contours. I purchased the Groupon and called to make an appointment 2 days later. Please note - if you purchase a groupon you must call to make your appointment. Although you can book online for all of her services, you cannot book online if you're using the Groupon. The Spa is located in suite location. I believe Elaine works alone because the door was locked when I arrived just 10 minutes before my appointment time. Just give her a call when you're outside and she'll be right there if she's working with a client. From the outside it looks small but there were plenty of rooms inside. The Yoni Steam itself was AWESOME! Once I got comfortable and reflexed I fell asleep. That's awesome my measure of how good and relaxed I am during any massage or spa experience. The setting of the actual room and the Yoni seat was a little different than what I'm used to. Here the steaming bath or seat is placed against the wall. You sit on top and just rest your back against the wall. I'm used to more of a comfortable seating and actual chairs with backs and the yoni bath under me. According to Yelp, Contours was established in 2017. I can only imagine how nice of a spa this will be once she gets more established. I told every single friend I Know to try their first Yoni Steam with Elaine at Contours!

Sis , Your body will thank you. This is the best place in…read moreMaryland from the customer service, the equipment, and the relaxing atmosphere your body will thank you . Thanks ladies

I was excited to book with Lastyles Tighten Beauty because I recently moved to Baltimore and was…read morelooking for a reliable place for lymphatic massage. Unfortunately, my experience was very disappointing. My appointment was changed or canceled three different times. Then, on the morning of my scheduled appointment, it was canceled because I had not completed a form beforehand. After repeatedly asking me to reschedule, canceling the appointment on the day of service felt extremely unprofessional. I understand that businesses have policies, but clear communication and respect for a client's time are just as important as expecting clients to respect yours.

Her location is very well lit, clean, beautiful decor. She's very inviting and warm and talked me…read morethrough the whole process. The sound of the machine was new to me but I was quickly distracted with conversation. She made the visit very relaxing and the best part of all is that I had immediate results. I went down almost 2 inches on the first visit. I was definitely skeptical at first, but she took photos of the before and after for me and measured me before and after as well. It was very impressive. I strongly recommend her service, and specifically, working with her! It was a no judgement zone for reals. She made me feel comfortable. Looking forward to my next appointment.

My partner and I recently celebrated our anniversary and wanted to treat ourselves to a couple's…read moremassage. He had never had a massage before so I was super excited to see how he might like the experience. We tried contacting several spas and massage providers who either didn't have the availability or didn't respond back. Finally, I texted Metta on the number listed on their website and they responded within a few hours. We were able to schedule sessions for the time and day we wanted via text which was very convenient. My masseuse called out sick the day of so I was paired with Forest. My boyfriend was paired with Tav. Both providers were friendly and accomodating. My boyfriend LOVED his massage with Tav. He said he dozed off a few times and could see himself coming back every month - such a great sign for someone new to massage. I enjoyed my session with Forest as well and left feeling relaxed. A few things to note: they don't provide couples massages but instead do tandem massages. Meaning, you're in different rooms. This wasn't a dealbreaker for us but could be for others depending on your preference. They also still require masks here. We brought our own surgical masks but were asked to use their K95 masks they provided. This was a little uncomfortable during the service, especially while facing down, but I can understand the need if they have a lot of immunocompromised clients or staff members.

Always a great massage! Very skilled massage therapists offering a variety of styles.read more

Still redeeming gift cards, I was able to stop by and easily make an appointment for a 60-minute…read moremassage. I used to be a WellPass member and it's still a bit wonky trying to book online, plus it seems that there are fewer female massage therapists now and that is what I prefer. I was able to book with Daija and when I met her, I was already at ease and glad my appointment was with her. She was very friendly, had an easy-going vibe and really seemed to listen when I explained any requests I had for the session. Unlike the previous massage therapist I had who was allergic to essential oils, Daija seemed all in for the add ons. The hot stones, hot towels, and aromatic oils made the experience that much better. The lighter touch (no deep tissue) relaxation massage was just what I needed. She had me relaxed and feeling better in no time. I keep a list of who I would return to in the future. Daija is number one on the list now. Front desk staff is also very professional and accommodating. The waiting lounge is relaxing and beautiful.

Ojas was great. I've been to this location twice. First massage was with Kiara. I really didn't…read morecare for that massage. I saw Kelly S. today and she was amazing! Their relaxation room is spacious and welcoming. Would recommend and return.

I went in for a consultation only today however the atmosphere was beautiful and peaceful, just…read morelovely. All those that I came into contact with was kind. My interest was help with crows feet and neck area. The person that did my consultation with me was knowledgeable and transparent. I left with enough information to review to make an informative decision. The pricing was reasonable as well as payment plans and there are promotions. I am looking forward to my treatment in the near future.

The staff here is Amazing!! I was impressed from the very beginning. I called to inquire about…read moregetting microblading for my eyebrow which is something that I've always wanted but was very hesitant due to some not so flattering example I've seen over the years...lol... I did not want the "drawn on look" so let's just say I've been taking my time looking around for the right technician. A friend of mine referred me to Hourglass Body Spa. I spoke to Adrian several times prior to booking my actual appointment. I felt at ease and comfortable making the decision after our consultation. She really listen and did not treat me as a client but more like a trusted friend. She booked my appointment with one of her staff members. When I arrived I was greeted by her staff and when I was done I walked away with a very natural look. I am really looking forward to taking advantage of other services they offer.

Went in for a facial and the team was so personal-able lead me to discussing weight loss…read moremanagement, tag removal and a skin peel.

The best Medspa I've ever been to! I was nervous to start my laser hair removal journey initially…read more I was educated properly by Orlette and Courtney and decided to proceed. Pain-free and quick are an understatement! The ladies are so sweet and personable, which makes each visit a treat! Speaking of treats, they offer complimentary water, juice, and healthy snack options upon arrival. I LOVE IT HERE! Erica F.