THE BEST OF THE BEST- Finer than Fine- FINESET; Unbelievable service for 6 days. Immaculate Stretch…read moreLimo for my family & fantastic blacks for my working days. We were here for an event and the Owner, Demitrio, took personal care of my family while his fine drivers accommodated my tri-citi tarvels. I have traveled the world & this was amongst my finest. Hats Off. Keep it up.

For any of you who need a dependable and safe ride I would highly recommend Elegance. Joe Garza…read morewas our driver and he was super. When we arrived at the airport at Albuquerque he met us at the bottom of the escalator with a sign with our name dressed in a very smart black suit. Retrieved our bags and had us wait for him to go and get the car. Then we gave us very cold water which we really needed. I was very impressed with the service we received and we will use them again. Yes, it is pricey but worth every dime. Our flight was late and if we had used the bus or other transportation we would have been in trouble. Joe followed our flight and knew we left Los Angeles late and made sure he was waiting for us. Thanks Joe.

I have never dealt with such incompetent people such as my alleged travel agent Tracy Rader…read more Totally useless after getting her kickback!! Worse yet is an agency that plays with a complaint tio save face. Booker beware and if further info is needed to prove my point feel free to PM me!

I have used them for 10 years. My first advisor was wonderful but she left and I was assigned a new…read moreone. She's been okay but this last trip she and the air team blew it! They misspelled my husband's name and when I told them , they told me to get to airport early because they couldn't fix it. It was a flight to Auckland! I had already booked the cruise and air so I was stuck . I went over their heads to guest services and it was fixed in under 24 hours! She did call to apologize and told me a manager would call to follow up. I have yet to receive that call. I couldn't change the air and cruise but I booked my hotels and transfers elsewhere. I need a new travel partner. I'm so disappointed.

I can't sing the praises of this outfit enough. We came there as a family of 9 with ages from 6 to…read more76 with little to no experience and they were able to accommodate us. We went on the Race expedition which was easy enough for novices but thrilling enough for the adventurers. My 76 yr old dad has balance issues and fell out but Ben quickly got him back in. He got a little scraped up and Ben handled it professionally and calmly, minimizing the inconvenience of having to do some first aid on the river but taking it seriously enough to provide care. He rearranged the seating somewhat and there were no other scares. He was a truly fantastic guide.

My husband and I recently visited NM for a couple of days. He had purchased us this adventure and I…read morewas excited, but nervous, since I had never been river rafting before. Brian was our guide for the AM Racecourse and eased my apprehension with his knowledge and welcoming personality. By the end of the course, I was ready to do it all over again! I can totally understand the importance of having a safe group who will handle all the details and a well versed instructor. Super fun way to spend a morning on the Grande.