This is a response to my previous review. To be honest, I would like to be done with this company, but I cannot let a business owner leave a reply that is not true at all. Nicole, your reply to my review is not true. I honestly cannot believe the audacity that you have to blatantly not tell the truth in your response. 1. I did not lose a "good amount of weight" by working out with you and I was not even close to my goal weight. I'm not sure why you would even say that. 2. I did not quit for "personal" reasons. I had to stop because of medical reasons for a period of time. My goal was to only stop during the duration of my recovery from radiation per my Oncologist's/Endocrinologist's request. If you are talking about personal: I did share with you that my father in law had passed away during the time of my recovery, but that had nothing to do with us continuing to train. 3. Yes, I did ask for a refund because of my unforeseen medical situation. I had been in the hospital twice and I shared with you that my father in law had passed away and I could use that money to help with arrangements and I would have gladly picked back up my training with you when I was 100% better. - You never responded to my text - When you finally did (almost a week later) you were rude and very cold - You made things VERY awkward - You got upset when I started to hold you accountable for promises already made in regards to my training, training session times, and money arrangements. 4. I DID NOT CHOOSE TO END MY TRAINING. YOU CHOSE TO END MY TRAINING BY GOING BACK ON WHAT YOU SAID TO ME. You didn't like that I was holding you accountable for things that you said and did during the duration of our short time training. You said: "I was trying to be kind and let you keep them indefinitely even though I didn't have to. To be honest when you come at me like this it makes me regret doing so" and by coming at you, you must be referring to me keeping you accountable for what you said, trying to figure out when I would get my last training sessions in with you, and not just let you keep my hard earned money. 5. You have NEVER sent me my workouts! EVER! I have asked you at least 4-5 times and you never sent them to me. As a matter of fact I finally had to tell you never mind I will type up what I can remember from the workouts. You are 100% not telling the truth by saying you would "resend" workouts that you provided me because YOU NEVER SENT THEM IN THE FIRST PLACE. 6. Per your contract, which I'm sure you're familiar with it states: CUT CLAUSE: Invictus Fitness reserves the right to end your program at any time for any reason. If this should happen with paid workouts remaining you receive a pro-rated refund. Well, you cut me. WHERE IS MY REFUND? If you didn't cut me, then why did you block my number? Why did you make promises and then go back on them? How can an honest business woman do that? HOW DO YOU EXPECT ME TO TRAIN WITH YOU AGAIN AND GET WHAT I PAID FOR WHEN YOU BLOCKED ME AND WON'T RESPOND BACK TO ME. Lastly, I do not need a copy of my contract because I have one and clearly you don't follow your own contact anyway, I do not need to train with you ever again and clearly that wasn't your intention either because you blocked my number, and I don't need any workout information from you because clearly you would have given me the information the first time I asked for it. What I do need is for you to be an honest business woman and for you to have integrity within your company to fulfill your end of obligations when asked from a client. I would also like for honesty to be spoken. There is no need to not tell the truth when handling business arrangements and fulfilling promises made between two people when your client is just trying to hold you accountable for your words and actions. *I added a picture of Nicole's first response* *I added another picture of Nicole's second response* ***UPDATE TO NICOLE'S SECOND RESPONSE*** I asked for a refund and you said no, ok that's fine. This has nothing to do with that, it is everything else, but I get it, you're trying to save face. I'm not frustrated. I'm just letting everyone know what type of person you are and how you run your business. I didn't refuse an offer because no offer was given to me. You blocked me. It's ok, I have proof of all my "claims/events". I hope you can find it in your heart to run your business better and stop taking people's money. Thanks! read more

Invictus Fitness - This is Nicole's response to my Google/Yelp review. - Trainers Near Me - Austin, Texas

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I just wrapped up 7 months of personal training with Nicole. After some pandemic weight gain, much less activity and a difficult year, I knew I needed some help and support with my fitness. I wanted to drop some weight, get fitter, and feel stronger. Nicole came to my house twice a week to train me, and she was the right balance of encouraging and challenging. She never made me feel bad for not being able to do something but trained me at the level I was at and pushed me to do better week after week. She also gave me pointers on my diet, which was immensely helpful in helping me drop weight. In addition to training, Nicole is just an all around awesome person and I enjoyed our time each week to chat and catch up while we worked out. I've lost 30 pounds, 17 inches, and 14% body fat, and I've never felt better. I'm motivated to continue on with my healthy lifestyle and to keep getting fitter. I wish I could give Nicole more than five stars in my review-she's amazing! read more

Nicole at Invictus Fitness changed my life! After having twins, my body completely changed. I gained weight, felt overwhelmed, and had no idea how to turn myself around. Nicole taught me the secret to permanent weight loss. I started my journey with her at 165lbs mid-December. By February, I had lost 22lbs! Nicole is passionate, professional and fun. Every workout is different so you don't get bored and she keeps in touch with you to help you stay motivated. I am now at my goal weight (135). I will complete my first triathalon this July. I am a strong and confident mom! Nicole is passionate, professional and fun. If you are ready to turn your life around, call Invictus. read more

I absolutely love working with Invictus Fitness. I see the results they produce with their clients and am beyond impressed. Nicole clearly has an amazing work ethic and knows how to push people past their comfort zones to get where they want to go. If you want to learn about diet, exercise, health and training, Invictus Fitness is a great choice. read more

I worked with Nicole for only three weeks, but wow, did I see results. I was already pretty athletic, but I could not get those last 10 or so pounds to come off no matter how much I worked out. She took a look at what I was eating (which wasn't *that* terrible) and did a major overhaul by adjusting my sugar and protein. We also worked out twice a week and within just over three weeks I lost 8 pounds and and 4% body fat. I was so ecstatic. I'm continuing with her suggestions and am confident she has given me the tools to sustain a much healthier lifestyle. I would recommend her to anyone. Side note - there are three "filtered" reviews of her that yelp doesn't show unless you click the link below. Even more amazing reviews there! read more

Nicole is an amazing person and trainer! She is extremely punctual and communicative - arriving on time for every workout and quick to respond to any and all schedule changes I needed to make throughout the Fall. She also keeps the workouts interesting by changing up the types of exercises we do and intensity as we worked together each month. I see Nicole 2-3 times per week and she's a joy to see every time. She keeps me focused on the workouts we're doing even when I mentally check out or get distracted with a friendly conversation. I can't recommend her enough and she is extremely clear on her contract, payment process and scheduling. Her business is as honest and upfront as it can be and anyone needing extra help in reducing the barriers to getting fit will find that all of her 5-star reviews are 100% true! read more

Nicole is awesome. My sister surprised me with a few workouts with her as a gift, and I could not have been happier. She met with me initially to do an assessment, and we put together a plan for our workouts. She came to my house early (like 5:30am - ouch) twice a week to workout in my garage (the only place we had room and wouldn't disturb the rest of my sleeping family since it was so early!) Nicole was always easy to talk to, and tailored my workouts so that I could learn core things that I would be able to do on my own after our workouts together ended. I did see results quickly, and she also helped advise me on what I was eating and what I could be doing better. Which I thought was great, and really helped me feel like I was making all around life changes - not just working out. I hope to be able to work out with Nicole again soon...I'd recommend her to anyone looking for someone who is friendly, knows how to push you enough to get results, and knows what she is doing. She's great! read more

Nicole is AMAZING! She is equal parts drill Sargent and motivational coach. She keeps you accountable to your fitness goals, but does so in a way that is encouraging, supportive, and honest. With her help I lost 10lbs, and more excitingly 10% body fat after having my second child. If you are looking to get in shape-- or just change your mindset on healthy living in general--you couldn't find a better trainer than Nicole. Honestly, she's awesome. read more

I've have a series of workouts with Nicole and had an awesome experience. She was very attentive to my needs and gave me a great workout that was not only challenging, but also energizing. I highly recommend her to anyone that is looking to challenge themselves and become aware of their body needs. read more

As a mother of a 2 year old and a 6 month old, proper nutrition and exercise was the last thing on my mind. But all that changed when I got Nicole to be my personal trainer. She showed me that by combining a balanced nutrition with a solid work out it is possible to see amazing results. Thanks to her, in three months, I have lost 16 lbs, a good 5 lbs below my pre-pregnancy weight. My body fat went from an unhealthy 31.2% to a healthy 21.5%, an almost 10% drop in body fat - not bad huh? Its nice to be able to walk in to my closet knowing that I can slip in to anything without embarrassing myself! Thanks to Nicole, not only do I feel great but also have more energy for my kids. read more

I put on a lot of weight after my second kid was born and a stressful job made it worse. So after three years of trying things on and off I was fed up about putting on more weight and leading an unhealthy lifestyle. That's when I reached out to Nicole. The first thing I remember about Nicole was that she sounded kind and assertive at the same time. We started working together and bit by bit she got me to workout and build my body to be strong again. I was really weak and out of shape at this point. If it wasn't for her motivation and persistence I would not have pushed through that period. She was supportive, we had great conversations and I would barely notice the passage of time all while working out and making sure I was not slacking. She also makes the entire process easy and smooth and we had the ability to workout at my house or the park or other suitable places depending on the weather. She is extremely professional, has a great personality and is easy to work with. At the end of our time together (around 3 months) I not only lost weight but built my stamina and confidence. I've a long way to go but I have lost close to 15 pounds and have more energy and the drive to get to my best fit self. I'm glad I chose Invictus and recommend it to anyone who is serious about their health and fitness goals! read more

Nicole at Invictus Fitness completely changed my life. I though that I had my whole workout and eating routine down, but when I needed to lose 25 pounds after starting a new desk job, she totally rocked my world. I started at 165lbs in October, and by the time I was going home for the holidays I had lost 25lbs and was back to my high school weight. The best part of this whole experience is the fact that she taught me how to continue to keep the results for myself. She completely retrained me how to eat and how to work out and I'm so thankful for that. Seriously, she rocks. read more

AMAZING! I worked with Nicole for 3 months. I had lower back problems because of my chest size, and within the first 2 weeks the back pain was gone! Nicole had an amazing way of talking me into workouts I never thought I could physically do! The most important thing about training with Nicole is that YOU WILL SEE RESULTS and learn workouts that you can do at your own home that really do work. Nicole was so easy to talk to, especially about the dreaded weight topic. I always felt comfortable, and actually looked forward to our training sessions (even though they were at 5:30am). She actually made my workouts fun because she has such a great personality! read more

I highly recommend Nicole and Invictus Fitness. Really like how the program takes the holistic, integrated approach, factoring in nutrition, exercise and mental space to build a personalized formula for success. In less than three months, I've lost over 25 pounds...seeing results and feeling better from the start. During training sessions, Nicole has a great way of pushing you to do more than you think you can do, all while staying positive and upbeat with her coaching. It's also very convenient that Nicole travels to her clients...we had personal training sessions at the house and my gym at the office. The nutrition coaching is very helpful, providing guidance on clean eating and feedback on my individual food tracking. It's handy to be able to ask all my nutrition questions during our workouts. Many thanks to Nicole and Invictus! read more

I have been working with Nicole for several years. I was struggling with my weight, hormone issues, stress, you name it. Not only has Nicole been instrumental in getting me into shape and losing weight, the workout sessions are like therapy. I have really come to enjoy the boxing she has incorporated into the training! I was a size 12 when I started and now I am into 8s and 10s. My legs have never looked better and my core is toning more and more each day; no more bat wing arms either! Even when I was in college and weighing in at 117 I was not in the shape I'm in today. Nicole is the best and will always shoot straight with you. I have the greatest respect for her as a friend and a trainer. Don't think you have to be a 20 something or a 30 something for Nicole to help you. I will be 55 this May and plan on keeping this up for a long time to come. read more

I use Yelp but have never written a review... after finding Nicole through Yelp and spending the last 3 months working out with her I feel compelled to share my experience. I had gained around 25 pounds over the last few years just from eating whatever I wanted and not exercising that much. It kind of snuck up on me and I new I needed help to get back to where I wanted to be. Nicole really helped me figure out what I was doing wrong not only with working out but also with eating. You get the whole package with her and she helps keep you on track even on the days she's not at your house kicking your but into shape. She's incredibly easy to be around and her workouts vary from session to session so it never feels repetitive. She is always on time and is positive and encouraging. I worked out with her 3 times a week for 3 months and have lost 17 pounds, 9% body fat, and have more muscle definition than I've had in years. It was hard work but so worth it! I would highly recommend her to anyone looking for a personal trainer. read more

Nicole with Invictus Fitness is an awesome trainer! I worked out with Nicole twice a week and I loved that she mixed up my workout routines. She challenges you and pushes you so that you can achieve your goals. She always picked me up if I was having an "off" day in one of our workout sessions and always made me feel so energized! Nicole also taught me about a healthier eating lifestyle. I had no clue as to how much fat, protein, sugar, and carbs that I was eating on a daily basis. I learned that to keep the weight off does not only involve exercise but it involves a lifestyle change and exercise. Hopefully, I can start training again with Nicole very soon! If you want a trainer that will push you, get you results, and is fun and outgoing, then Nicole is the trainer for you! read more

I lost 40 lbs! Yes, I'm pretty darn proud of myself. But, guess what, I couldn't have done it all by myself. So that is where Nicole steps in. Do you need accountability, discipline, tough love, and a plan? I did and Nicole is all of these things. I knew after my first conversation that I would be committed to my goal to lose weight. And then, it didn't become all about losing weight. I actually ENJOYED working out. Looked forward to it even. I felt stronger, leaner, fitter, and really loved my new clothes I got to buy. But I don't kid myself that I can do it by myself consistently. Having a trainer who knows nutrition, sports medicine, and motivation truly helps. I do get motivated when she comes knocking on my door to get the workout started at my house. The convenience helped me coordinate with my busy job and active life. I really didn't have any excuses with Nicole and she never let me give any. I owe my goal achievement to her help and guidance. read more

After 2 months of moving to Austin, I was lacking energy, feeling sluggish, gaining weight, and needed a jumpstart to better health. I am not a gym person and I sought out Invictus fitness because of the high recommendations and Nicole seemed like a good fit. I got everything and more working out with Nicole. She is personable, motivating, good listener, positive and uplifting, and a genuine, down to earth, no nonsense, relatable human being! I worked with Nicole for 2 months and lost body fat, gained muscle, gained energy, learned how to eat better, and gained a friend. With all the personal trainers out there, I'm telling you - Don't waste your time! Call Invictus fitness. You won't regret it. read more

Nicole is excellent and I highly recommend her as a personal trainer. She takes a comprehensive approach to your goals focusing both on the workout as well as diet and lifestyle habits and gave me tools to support all aspects. She makes each workout motivating and kept me pushing myself and recognizing my achievements. She was great about mixing up the routine and was always keen and adaptive to any limitations or pains that I might have adjusting the workout accordingly. She came to my house and we worked inside and out and she was always flexible if we needed to switch it up when guests were there. For me, the convenience of her coming to me during my busy work day was key and I had no excuses but to work hard and be successful :) !!! read more

Nicole is amazing! I worked with Nicole out of my home for only a month & definitely saw (& felt) a change. After just a month, we measured a loss of 2 inches pretty much everywhere. Her workouts are intense, but she encourages you every step of the way. By far, the biggest help was with the food. Nicole encourages you to record your food intake & that was a huge eye-opener. She sets up limits on what your intake of protein, sugar, etc. should be. I considered myself a pretty healthy eater, but had no idea that my intake of sugar & carbs was at least double what it should be. I have continued exercising at home & following Nicole's food guidelines & have been amazed to see that I have lost 10 lbs. since first meeting with her. I haven't been this size since before my 2 kids were born over 7 years ago. Nicole is the person to see to get your body into shape. read more