I love the white gentleman who works there. He is so knowledgeable and knows what's really going on on behind the scenes- he's very incredible, and MinAcid saved my acid refluxin' ass that's for dang sure. I couldn't say enough good things about them. They'll even let you bring cake in there if you don't spill it!!! read more

am writing to highly recommend Rick, an employee at Invite Health Downtown, for a new position or advancement. I have known and been a customer of Rick's since 2006. His expertise in the health and wellness industry is exceptional. In the 90s, he owned his own successful business, Body Works. I was personally impressed with a product he developed called "Fat Fighter," which was more effective for me than any other nutritional supplement I have tried. This history demonstrates his deep knowledge and commitment to creating effective products. Rick's long-standing experience and dedication make him an invaluable asset. I believe his skills and passion will be a significant benefit to your team. I also recommend that his accommodation needs be met, as he is an employee well worth the investment. Please feel free to contact me if you require any further information. Sincerely, Rihanna Thank you, Reola. read more

INVITE is number one in the USA. Invite is simply the Rolls Royce of supplements, no exaggeration. I have been using Invite for 10+ years, their processes, sources, QA, and science behind their formulas is unmatched. They were the first to come up with the RED and GREENS (others just copied from this). If the source is not up to Invite's standards they simply do not produce and market it, until it reaches its standard. One time I visited my store in NYC, and they were out of Krill Oil, I called a few weeks later and it still was not available, I inquired as to why, they said that the founders did not approve of the source quality, therefore they would not sell it, until it reached their standard. That's QA. I use over a dozen of their products; INVITE is number one in the USA. Don't fall for the hype for the 'fruits and veggies' product you may hear on the radio, it's a marketing company that uses a scheme to mass sell a terribly sourced product with no value. Tim D NJ / NYC read more

Awful, just awful. My mother (88) has insisted on using InVite, as they had things she couldn't get elsewhere. In summary, we have received EXPIRED vitamins (months expired), damaged pills, and now we have been charged incorrectly for our order. Over time, we have ordered fewer and fewer items, but there is still one item she needs. Inn each of these instances, the customer service has been abysmal. No return calls or emails or responses of any kind, and if persevere and you are able to finally get through, the customer service is very rude and unhelpful. (For example, when told we received numerous EXPIRED bottles, I was told that they were still good after the expiration date.) We have come to the point that we just won't be able to order from them anymore. I came to Yelp to see if I was the only one having problems, and clearly I am not. I hope other people read these reviews and goes elsewhere; no vitamin or supplement is worth this lack of accountability and very subpar customer service. read more

Kalvin and team. As you can ascertain from reviews a company is only as good as its products and customer service. You have one covered well but team has to be trained on customer service/relationship. Do you take a decades long customer and lose me the one time i raised an issue for a product thats a few dollars or give me good vibes by accommodating me and clearing up my issue. You figure it out as you're in a very competitive field. Get some training in for handing your bread and butter i.e. your customers. read more

I have been a customer of invite health for over 20 years and always had an excellent in-store experience. I love their products and I will always be grateful to the store managers for their advice to wait for BOGO Sale's. The store near me closed almost two years ago so now I shop online and my experience in the beginning was good, but I recently placed an order and was sent notification of the delivery date for January 8, 2025. There was no delivery, instead I received notification that my order would arrived a week later. When I contacted customer service I was sent a message with the tracking number which indicated that the package went to Atlanta Ga. So, I call customer service to inquire about why my order was in Atlanta when the package was shipped from New York and I live in the same state. Of course they placed the responsibility on the courier to absorb themselves. I asked to speak with a manager and as usual they were not available. I felt throughly disappointed With the customer service I received today and missed the in-person experience I had for many years. This on-line customer care failed in comparison with what I'm accustomed to with invite health, and from the reviews I just read I'm wondering if the owners can sustain the business In light of the unfavorable reviews. Aquilla read more

I listen to the Saturday radio programs & find them informative & interesting. I've really been tempted to order or talk to someone who could advise me but reading some of the reviews I think not. Too many alternatives, especially where someone said Whole Foods had exact same product for $11 that Invite Health had for $50. From the customer service reviews, especially the phone orders, I'm totally turned off. Customer service for all companies pretty bad these days don't need to deal w/another. I'd love to believe Invite Health is as good as it sounds but I'm afraid it's not. I'll follow the Mediterranean Diet, choose my vitamins carefully & in person. Will certainly try Whole Foods. I dropped The Vitamin Shoppe because they actually do not offer their sale, discounts to IN PERSON shoppers which I am. Stupid move as when in the store I see other things that I wouldn't online. I no longer buy from them. Many of the reviews here are a turnoff to a potential customer. Sorry, really was hoping it would be as good as it sounds on the program. read more

I have used InVite health for years and over that time I have noticed a steady decline in the online service. My most recent order contained two identical packages. One was delivered; the other is apparently lost. The "customer service" person was of no help and insisted the post office had the item even as I was looking at the USPS website that said they were still waiting for the package. No InVite supervisor was available to address the problem. If this problem is not resolved in the next 24 hours, I will have to initiate a fraud claim with the credit card company. I am now completely done with using InVite. J.M. read more

do not order online. the vitamins ordered online had no expiration date. if you are not able to return within 30 days. you wil not get a refund or exchange. read more

I'm a major Invite Health supporter and listener. It's important to educate YOURSELF 1st, prior to coming in and have a general idea of what possibly needed so you at least know the direction you're going in and not be blindsided or bombarded with multiple suggestions, that will be good for you but you may not need all at once. I listen to Jerry Hickey on 1190 am WLIB almost daily at 10am or Dr. Alan Pressman. I speak with their certified nutritionist and doctors, as well as others, in addition to other research, WHILE CONSULTING my own physician. I've learned a lot & love them. I use a variety of supplements which I've found to really help. read more

Invite is a total ripoff. I usually buy probiotics at Whole Foods but not wanting to wait on the insane line I stopped in at Invite. The exact same probiotics that I buy at Whole Foods for $11 were $52 here, the only difference was this bottle had an Invite Health label on it. The ingredients and doses were all the exact same. This store sells generic products under their own label to jack up the price. If this wasn't bad enough the staff will say anything to get you to buy their products. When I asked about whether a product was derived from dairy or soy the woman said she didn't know and directed me to read the label. When I responded that there was no information on the bottle and that I was hoping for something non-dairy she responded "oh, oh yeah, uh... there's no dairy in any of our products so you should buy this one." With that, any credibility she had went out the window. What if I was allergic to dairy, took their product, and had a reaction? Come on. Stay away from this place. read more

Terrible customer service .wil never order again . Save your money .and go somewhere else

Thank you, Jerry Hickey! Come here and if you need free consultations, call ahead to make sure Jerry Hickey is there. Everything he recommended for my brother with leukemia has been a lifesaver! My brother is ten times more energetic and not getting sick as often as he used to. Anyone undergoing cancer treatment, no matter what age, should go here for Hickey's advice! All InVite vitamins are made within their own labs and top notch quality. Plus, the people who work there are very nice and willing to help. read more

My review is not on the products (which are of high standards) or the staff (very knowledgeable and friendly) it is about the adverse condition in the store. I often listen to Jerry's radio show as they are so informative. He clearly sold me on the Invite products being of high standards. I found going to my local store on 6th Ave and 10th Street was more than a quick shopping spree. I found that Rik, the store manager, is very knowledgeable and guides me according to my needs. But last summer and this summer I found that visiting the store is intolerable. Having "No Air Condition" makes it very uncomfortable to shop. Not only that but Rik and his staff look like wet rags because it's so damn hot in the store, Not very "InViteing"! I thought "SweatShops" in NYC were outlawed decades ago but it seems I may be wrong! More importantly, I have now questioned the quality of the products I've purchased in the store.  Do they lose potency at a certain high temperature? I can only say that it surprises me that the working conditions at the 6th Ave store are like a third world country. Jerry talks about the high standards that InVite has with their products but it seems the same standards don't apply to their employees! read more

Solid products with solid staff that knows the industry, products, and what they are talking about these folks understand that you don't just push products as if it were the WHOLE solution to your problems (take a magic pill and poof), they umderstand these products are supplements that support good habits, strengthens and, reinforce them. Rick and, Thomas both have textbooks inside their brains and are super qualified to narrow everything down take out the guesswork and help you. read more

One of my hippie doctors recommended Invite Health for various concoctions that supposedly will give me super powers. Or something. So, infinitely better than the GNCs and Vitamin Worlds around, but they mostly only have their own brand of supplements. Sometimes you want a particular thing (like Thorne products for example) -- no luck here. Willner Chemists is way better for things like that. (woot, 600th yelp review) read more

Jerry Hickey is truly an expert in his field, I try to listen to his invite health radio show as often as I can. He thoroughly explains and goes into great detail the uses of his supplements and how beneficial they can be to our bodies. He also keeps his radio listeners up to date with the latest research and studies. When I listen to his program I try to have a pen and pad to take notes, because their is truly plenty to learn from him! I would and I have recommended him to several people! Sincerely G. Davenport read more

the worst phone customer service assistance!!! horrible! i was ready to buy a good amount of products over the phone $$$$$$...the agent could not understand my request and personal information...hire people who speak our language..i am totally turned off that i will never consider buying these ineffective vitamins!! read more

One of the absolute rudest experiences, made assumptions about my health when they had no idea about what they were talking about, and I was really disappointed at the rudeness of all of these things. This was a truly bad experience that has ruined my whole day, and I still cannot believe that salespeople like this exist. Never again, and I will tell all my friends never to support such a store. Thanks read more

Complete scam. I purchased $100 worth of items. They applied a $20 discount. I did not like one of the items, so I went back days later to exchange it. The item that I selected was about $7 less. The store clerk tells me that the $20 discount has to be discounted from the item that I am returning. So instead of getting back money I would have to pay $12 more for an item that is valued less than what I originally purchased. When I asked where this is written in their policy, they said it isn't but it s there policy. That just did not make sense to me; does it make sense to you? read more

This place might look like an upscale version "The Vitamin Shop" but don't let the psudo-medical trappings and posters fool you: it is just another rip off. I had stopped in to buy a supplement, one that retails in most other shops for around $15.00 in the dosage I wanted. I was immediately approached by a sales lady who first tried to sell me a bottle for $50+. Then she suggested that she could help me with my "other health issues" starting with another bottle of pills which she said would cure my hernia! Pills to cure a hernia? Or rather: phony - and possibly dangerous! - "medical advice." I couldn't get out of there fast enough. Save your money and your health: shop someplace else! read more

Went in on a Sunday. Being from out of town, I expected to get ripped off and upsold. Not only was the lady patient and knowledgable, but she educated me further on certain ways vitamins work. I recieved my vitamins a smarter man and will likely order from them on the phone or online in the future and have the vitamins sent to me in Colorado. Go to the village store on a Sunday and you will be glad you did. I don't know the lady's name but she has a wonderful slight accent. read more

InVite Health is the best. There is always someone on staff to help you out, and their allergy products have helped me tremendously with my severe allergies. Thanks InVite! read more

I have been using Invite Health for a while. I love their products and the quality is really good. I've been to the Westbury location and had a consultation. The staff there took their time with me and made me feel welcome. I bought stuff for my mother who is a diabetic. They sat down, took the time and told me exactly what I needed to get for her. I've been on the quest to shed a few pounds. So they suggested the raspberry ketones as a supplement. Overall, I don't have any complaints with Invite. I also tune in to their radio shows and facebook page. Thanks Invite for being top notch! read more

I am not sure how invite health sets up their retail stores but this store in particular has the rudest people. They never have the DHA in pill form. Just the liquid. they can't ever give a straight answer to why they don't have it in stock EVER. I made a mistake buying the liquid form and returned a mere minute after purchasing. The lady in the store whoever she was decided to belittle me about why I was returning it. Mind you I was dealing with another salesperson the whole time, she was just roaming around the tiny store in the background. She didn't want to hear a word I said regarding how this wasn't for me but for my wife and that she can't stomach the liquid and rather eat the pills. She decided to educate me about why fish oil was so good for you and that I should tell my wife. The salesperson even kindly told me to just don't get into it with her. I left really pissed off and went to the 61st Street and 3rd Avenue. They were the original store I picked up DHA pills and they had them in stock. I asked the salesperson if this stuff is always low in stock and he mentioned no never and that store just must of had a fluke of some sort. He was surprised they never carried it. Don't go to the Invite Store on 6th Avenue. read more