My Large PC/Server died on the morning of Feb 16, 2026. She had worked perfectly for 5 years at 16…read morehours a day. Rest in peace baby doll. I live in Monterey, CA. so I went down to the PC repair shop on Del Monte Ave near Lake El Estero. I found out they were taking a long needed vacation and they let customers know they highly recommend that I take my PC service to Josh's shop 'What Ya Break', in Marina, CA right at the mouth of reservation road. Josh did an excellent and cost effective diagnoses on my old PC and helped me design out and build a new, quieter and more energy efficient PC going forward with an intel i5 Hex CPU, DDR4 memory, MSI motherboard and other important parts moved over from my older machine. It Works Most Excellent. So quiet I do not even know it is on ! Color me happy.

Josh is the best. I took in a Bose sound bar. Josh spent a lot of time to diagnosing the issue and…read morerepair options. Turns out it was just not a good option to fix it. Josh told me this right up front, no BS. And no charge. I will definitely us Josh in the future.

Absolute best computer repair shop I have ever been to…read more Incredible service, thoughtful and efficient, and even more knowledgeable than the Genius Bar. Very courteous and inexpensive. Can't sing their praises highly enough.

Highly recommend. I brought my computer in on Tuesday because it looked like the battery was…read morewarping. They told me they would inspect and call me by the end of the day. True to their word - they called me that day. I called them back Wednesday morning. They quoted $130 and advised it would be ready latest Monday depending on when they could get the battery. Much to my surprise they called me around 5 pm Thursday and let me know it was already ready. They are open until 6 pm on weekdays so I was able to go and pick it up right away. I'm happy that I was able to get it sooner so to minimize the work I needed to get done for my business. Note: I'm sure I could have replaced it myself but it literally looked like it would blow any minute so I didn't want to take the chance and they also take care of battery disposal which I didn't want to deal with.

Always so welcoming and helpful, especially Zaid who has helped me on my last two visits.read more

Poor customer service & poor communication. Tried calling them 3 times having an inquiry about…read morehaving a screen and battery replaced, no response. Left them a text message at their number interested in possibly purchasing one of their replacement phones and only received 1 message from them telling me what phones they had available. After asking 2-3 times what the price ranges were they didn't answer. Tried calling them again they put me on hold and eventually forgot they put a customer on hold. Wouldn't recommend this place.

After wasting my time at Apple for hours and they quoted me a $600 charge when I received…read morenotification on Sunday that it was a battery issue. Verizon wanted me to drive all the way to San Jose for a free replacement. Then they replaced my phone but Fed Ex sent the new phone back because they didn't have my apartment number. My last chance of hope was to see if Fix it All could help. I am sorry I don't know the wonderful gentleman who helped me but I am so grateful to him because my business and my entire life was on that phone and he was able to recover my phone! Thank you to your amazing staff!

I walked in with my severely cracked back iPhone 14 Pro Max camera lens only to be informed that it…read morewas simply a lens cover. (SMH) This gentleman fixed it in 10 minutes and installed a new cover for $10. No charge for labor. Besides my mistake, I just want to point out that two previous places said they'd fix it if I purchased a replacement kit for the lens plus labor cost. This guy is honest, quick and may I add loves Clint Eastwood. ;)

I had a great experience here. I shattered my iPhone 11 Pro phone screen and was able to get a new…read morescreen the next day. The owner was so responsive and reliable. I highly recommend this business!

David at Computer Solutions did a great job for me. the charge connector on my iPad was badly…read morebroken and needed replacement. He got the info he needed from me by text, checked his inventory and was able to put a new charge connector in and give me my iPad back the next day. And that was a Saturday! I'd recommend him anytime to anyone based on my experience. Whatever device repa I need in the future will be at his shop.

My Apple iphone accidentally fell on my driveway and the cellphone screen, cracked on the edges…read more When we arrived in the store, a very professional, very pleasant and very knowledgeable store lead/Manager, immediately helped us, and we arrived, about 45 minutes, before closing time, and the very positive, individual who helped us, was named MARK W. And he fully deserves beyond 5 Stars and he should be the Main Apple Store Manager, for successfully completing to repair our cellphone screen and making us VERY HAPPY, and We highly recommend Mark W., For his extremely great service and we will recommend him and this Apple location, to family, friends, and our high-level business friends!!!!! THANK YOU MARK!!!!! YOU'RE THE BEST, #1!!!!!! Sincerely, M.O. Business Owner Monterey Bay Gilroy,CA

Visited this location to get logged into my late Aunt's iPad that I inherited…read more They were very helpful at the store and lead me into thinking it was an easy solution. My store experience was VERY positive, unfortunately when they handed me off to Apple assistance for the next steps Apple was unable to help it took 45 minutes of chatting and 45 minutes on the phone to realize that they were unable to help me what they said was not consistent with what the website said and unfortunately didn't work. Basically I spend 5 hours including traveling, time in the store and dealing with customer service. Then they said sorry you were given incorrect info and it's not gonna work. What it says online is not correct. I'd love it if they just reached out and helped out it seems like the store and the customer service aren't talking. The store would've had a 5 star rating if it wasn't for being handed off with misleading information. I'd like to emphasize I think the store tried hard, but they handed me off to a process that wasn't able to help and should've known that it was unable to help.

Great service! Very professional! I had my iPhone battery…read morereplaced in 20 minutes! Highly recommend!

Dishonest ripped me off and charged over $600. Everyday when using my computer I get upset at…read moremobile kangaroo for installing an old hard drive. Not comparable with any of the programs I was using before it crashed. They lied and wouldn't refund my money. They were Recommed by an apple supervisor. Go figure.

At the printing or copy machines area you don't get the expected friendly welcome. It is more dry…read moreinstructions to do things yourself. If you cannot you don't get friendly good customer Help. I use to like staples but the employee in the printing area should get more training on better customer service.

Awful experience. Do not use this location for Amazon returns. They took my expensive return, would…read morenot give me a receipt. I had to wait til I saw my Amazon update to leave the store and now my return is delayed 3 weeks so I will not see the refund if any for at least a month. I suggest you stick to Kohls for Amazon returns or just don't return. I am afraid my return was tampered with for asking for a receipt.

Amazing spot! My iPhone charging port has been not fully working for AGES and it constantly loses…read moreconnection while charging and recently would barely be able to get a connection. I watched YouTube videos, cleaned it myself, and tried everything online with no results. I planned on going to Apple Store tomorrow (where I know it's a $400+ charging port replacement fee) but felt like I should stop at SC Phone Repair Shack first as I've never been there. I told him what was happening, he looked at my phone and fixed it in 10 minutes without saying a word. Then he said I didn't owe him any money and refused to take payment, what an amazing guy! I gave him all the cash I had as a tip, immensely thankful and will be my new spot for all electronic help.

Got my iPad screen fixed here, came back working no problem but after using it for a while I…read morerealized that's there's some dirt specs all under the screen. Not the end of the world but just for anything keeled I would weigh your options before coming here

I took my MacBook Pro to get fixed due to a shattered screen. Ernest, the owner, provided great…read morehelp, fast service and amazing communication to me in regard to the progress of my device. Ernest also cleaned my device and notified me of low storage availability. Highly recommend visiting here for any electronic repairs!

The repairs to my laptop were completed successfully and quickly once the parts arrived. Very…read morepersonable owner!