Dean contacted me right away and we set up an appointment for the next day. My computer was not…read moreworking. It would not start at all. I thought it might be the battery but realized there was no way I would be able to open the computer to reach the battery. He came over and almost immediately knew the problem was not the computer but the power cord. He showed me which one to order from Amazon (I would have gone for the heavy duty expensive one, but Dean said it was not necessary). I was up and running the very next day. Thank you Dean and Super Techs.

Dean Hill was assigned to me thru Lenovo warranty services for my Thinkpad X1 carbon, a $3200…read morelaptop. He was knowledgeable, patient, and courteous throughout the repair service. He was kind in answering questions and spent time perfecting the laptop into a brand new condition. Highly recommended-

The guy was fast and nice and the price was pretty decent but after replacing my screen my iPhone…read morekeeps shutting down and going blank. I've tried restoring the phone and running a software repair program. Nothing has worked so far. It shuts off and comes back on when it wants to. Never had an issue until I had the screen replaced.

I came in earlier today with a cracked Samsung S4 screen. I had already had the screen replaced…read moreonce before because a friend of mine cracked the phone. I had no idea that that was an issue so I didn't mention it when I dropped my phone off. Not only that, when I did drop my phone off, they didn't even ask for my name OR a number to reach me at. I found this to be REALLY sketchy. I told them my name anyway and they put a small sticker on my phone with my last name on it. They told me it'd cost $75, that was considerably cheaper than the first time I got the screen replaced so I gave them the benefit of the doubt. They told me to come back for my phone in an hour. I went shopping for an hour and half and came back. When I came back, they told me they couldn't fix the screen because it was already fixed before. Since it was apparently replaced with a screen that isn't authentic (which I was not aware of, it says "Samsung" on it....), they told me that it would cost $129 because they would need to replace the LCD screen as well. They guaranteed that they would crack the screen if they pulled the replaced screen off. I'm going to assume that replacing the LCD screen is some sort of liability... Which is funny since not getting any of my information sounds like that could have been a liability, could it not? I decided to look for more estimates because that is ridiculous. Especially since they didn't get a number to contact me on. My screen is also a lot looser than it was before I brought it in. I was considering not fixing the screen and just living with the crack but now it's mandatory that I get the screen replaced. I found another store that estimated me at the same price, if I can't find anything better (though I may be able to get it replaced for $89 at a location farther away, feel free to ask me about it), I will be taking my business there. I am visiting from Los Angeles and back home, they always ask for some contact information to let you know that they are done fixing your phone. The cell phone repair store I normally go to even checks in while he's repairing.

Dave was great, called him to get a power cable for my computer. He said he had several lying…read morearound. I drove over and he gave me one for free!

Dropped off my computer at 200pm and it was fixed by 600 was operating very slow. Quick turn around…read more. Up and running again.

Very happy! Responded to my request for a quote right away. Communication was fantastic. Arrived…read morevery near all appointment times. Fair pricing. Would use again in a heartbeat, Joel was awesome!

As one of the oldest repair shops in the city, if it broke, they can probably fix it! With the new…read moreage of technology and lots of new fangled equipment, they also offer various types of equipment and they also will install it! A few years ago my mother brought them an old TV. Now I'm talking real old. This thing still had a dial for changing channels! They fixed it up in no time flat! I think it just needed a new tube or something...I don't know the lingo! You can buy speakers, flat screen TVs, HDTVs, home lighting systems, sound systems, and even some furniture! I think this is a great example of a company that has successfully altered it's products and services to go with the changes in technology.

Midwest is is my go to repair center. They are an honest customer centric company. Highly…read moreencourage you to try Midwest for any computer needs.

Honestly, I couldn't say enough about these guys. Forget the Geek Squad and all those other high…read morepriced repair guys. Midwest Protech is the place to go, hands down. I drive to them from Blue Ash. I have family who drives to them from Batavia. It's well worth the trip! You won't find a better experience for computer repair. They are honest and up front. They won't recommend anything you don't need. They had my laptop for almost 2 weeks cleaning out viruses and other issues. I was worried to death what kind of repair bill I'd have. I couldn't believe the price I paid. I would never consider taking my computers anywhere else. Instead of going on and on gushing, I'll shut up now and hope that you find out for yourself how good these guys are.

Recently, my computer stopped working! In the past I have taken my computers into a repair shop to…read morehave it evaluated for repairs. But these days I am not able to carry my tower out to my car. I called a few places to see if they made house calls, and most said that they didn't. Then I remembered how many times I passed Pro City Computers on my way home from work,. So I gave them a call. It was a great experience from the beginning. When I called I had to leave a message, but my call was returned promptly. Then I got a call from the owner who wanted to set up a time to come to my home and check out the computer. He came, took my computer to the shop and it was returned repaired within just a couple of days. I was very pleased with their service and I will surely recommend this business to my friends and family!

Replaced a screen on my phone and the owner was very forth coming of information and advice on…read moreother things. The price is fair considering the work and liability.

I had Danielle look at my non-windows 11 laptops (8 years old or so) to determine which computer…read morecould be easily up graded to windows 10 to enable me to do power point presentations without spending a fortune on a new system. She did her assessment quickly and got back to me the next day. Within a day or so she had completed her work at a very fair price. The big box guys would not talk about upgrading unless it was going to windows 11and my machines were just too old. The system now works great. I would highly recommend her for computer evaluations and modifications.

Danielle is the professional tech expert I needed to clean up my computer and antivirus software…read moreissues. She is amazing! She is professional, friendly, and an outstanding communicator. First she listens to your concerns, then offers viable solutions and explains clearly and concisely the plan needed to clean things up. Her follow through is impeccable. Danielle cleaned up my computer and iPhone while coaching me on how to safely use the internet for shopping and banking. She installed a program that protects the user, a program which I didn't know existed or realized I needed. She then walked me through step by step how to use the updates making sure I understood how to use them. This was a most positive experience! Call her. You'll be glad you did.