Very happy! Responded to my request for a quote right away. Communication was fantastic. Arrived very near all appointment times. Fair pricing. Would use again in a heartbeat, Joel was awesome! read more

As one of the oldest repair shops in the city, if it broke, they can probably fix it! With the new age of technology and lots of new fangled equipment, they also offer various types of equipment and they also will install it! A few years ago my mother brought them an old TV. Now I'm talking real old. This thing still had a dial for changing channels! They fixed it up in no time flat! I think it just needed a new tube or something...I don't know the lingo! You can buy speakers, flat screen TVs, HDTVs, home lighting systems, sound systems, and even some furniture! I think this is a great example of a company that has successfully altered it's products and services to go with the changes in technology. read more

Mt Lookout Television & Electronics - Electronics Near Me - Cincinnati, Ohio

This is by far the worst business I have ever attempted to work with in my LIFE. I am only giving them 1 star because I can't post the review without giving them some sort of star. I dropped my television off to these scam artists on March 18, 2021. It appeared that my backlight went out on my 65 inch TV. I deposited 40 dollars for the inspection. Never heard from any employee. I called the following Monday just to see if anyone had inspected it , and no one even knew if it had gotten inspected, yet they had no problems taking my 40 dollars prior to inspection. Tried to call again Thursday, and couldn't get ahold of anyone. I went to the shop to try to get an update in person, no one was even at the shop. Luckily, (I guess), an employee pulled up and told me he did have to order parts. I asked to be contacted either when the parts were ordered, or when the shop had an idea of when the parts would arrive. Just to be in the loop. I went on vacation, and still never got an email, voicemail, anything in regards to the parts. I called again on March 31 for just a simple UPDATE. Nobody was at the shop. I went to the shop to request an invoice, or order form to see when the parts were ordered/the status of the parts. This was unable to be produced for me. Finally, an employee named Mike called me to tell me that the parts were due in that day, but he didn't want to do business with me anymore because I was "rude." This was a complete lie. The parts were never ordered. If they were ordered, and arriving, and I was willing to pay for the service, they wouldn't have turned me away as a customer. The parts were non-existent. All he did was complain about the pandemic. He told me they were very behind. As if no other company is "behind" or "busy" due to the pandemic. And quite frankly, I can't imagine a tv repair company being that swamped due to a global pandemic. He gave me a big sob story on how they couldn't hire anyone, and that they prioritize calls and knew my parts were ordered so they didn't think it was a priority to call me since the parts were ordered. So let me put this into perspective. I was a paying customer, requesting an update, not once, not twice, not three times, but 4 times, and My update was not a priority to them. This is a below average functioning company. Just get a new tv. Don't even bother with these people. They do not value customer service, or time Management. They need to be put out of business. read more

I needed a Y splitter to attach a stereo headset to a single jack on the back of my Sony Bravia TV. I ordered a splitter from Amazon. Arrived in one day, but wrong size. Sent it back and did what I should have done from the start - went up to Mike at Mt. Lookout TV, reminded him that my Bravia came from him, explained the headset problem and he GAVE me a splitter. Locally owned and operated and treats everyone like a friend. read more

Great little place that knows what they are selling. Do great install work as well. I think everyone in Mt Lookout uses them. Cheers! read more

I want to compliment Mike R. at Mt. Lookout TV. He came to our condo yesterday to help us hook up and operate 3 different TV's. He was professional, polite and very skillful. This has always been my experience with this establishment. I highly recommend them. read more

Mt. Lookout Television & Electronics, somewhat hidden in Mt. Lookout Square, is a 56-year-old business offering much of today's top flat panel televisions and audio/video equipment, as well equipment repairs and installations. The store isn't all that big and they don't have more than 15 or 20 televisions out on display, but they are very friendly, reliable, and are an overall good store. Sony, as well as LG, are the big television names, while they also have some SnapAV, Sharp, and Toshiba. The largest television out on the floor (well...its on the wall) was selling for $1799 and another that caught my eye was a 43-inch TV priced around $350, give or take 25 bucks. Lying on the floor are several televisions in for repair, which in a way doesn't look all that nice having them just sitting there, but it is actually kind of cool, anti-Circuit City/Best Buy-ish, and "old school" (C'mon, am I the only want who thought that?). They also sell speakers from five different companies (I saw a lot of Jamo) and Mt. Lookout TV also offers custom audio and visual installations. They actually have examples of past installations posted online and many of the home theater setups are awesome. Like I said, the store is small, but they do offer a lot and are very reliable and have been for many years. As they say, they "provide the equipment, installation, and service." read more

Mike has been wonderfully helpful as he installed our entire tv system. It's rather a complicated system. Mike has been very patient and deliberate in instructing us on how to operate it. When our receiver went out, Mike went back to Sony and got them to honor the warranty to the extent they gave us a brand new receiver. Mike reinstalled it at no additional cost to us. read more

Had these guys out to mount our TV and a Sonos play bar above a very crooked fireplace. They gave a reasonable estimate, showed up on time, and finished quickly. When they left the TV somehow looked straight and our new play bar was fully integrated with our other Sonos speakers. They did a great job working with our older home to make it look right. read more