This place is the best! I've been to physical therapy for various minor aches and injuries over the…read moreyears, but none of the other clinics I've visited have come close. I chose PNW Physical Therapy initially because I needed to find a clinic within walking distance from my home. I had surgery on my shoulder which meant that driving wouldn't be an option for a couple of months. Andrew was my primary PT, but I also saw Kylie a couple of times and got to know a few others around the clinic (including the owner, Jamie, who is awesome!) over the ~4.5 months I was going. Every session was 1-on-1 for the full 50ish minutes, which was different than any other clinic I had been to. Each appointment started with some assisted stretching and mobility exercises before moving into range of motion and strengthening. Every exercise was demonstrated for me and my therapist always ensured I wasn't experiencing any pain or discomfort. My main interest was getting back to a place where I could golf again, and after a couple of months spent restoring my range of motion, we started doing exercises that were more tailored to my activity preferences. The office was cooperative with my financial circumstances and honest throughout the entire process, never trying to schedule my for excessive appointments or take advantage of the situation. I'm now happy to say that I've been cleared by my surgeon to resume full activity and he was very impressed with my progress over the months. Now that I'm all finished, it feels kind of weird to say that I'll miss going to physical therapy every week!

Yesterday marked the end of my therapy with PNW Therapy. I have gone to other therapists for knee…read morereplacement and hand surgery. This time I picked a different therapist for knee replacement. I am so glad that I did. Jamie Lee was my therapist. He was a joy to work with. He listened to what I had to say, even if it was off the subject. They got me an extended prescription. As I was still have knee problems after 3 years. Bottom line is, I will never look for another place for therapy as this is now my place for any kind of Therapy. Aloha to all at PNW. You made an 83 year old feel like an 80 year old. Lol. Thanks

DO NOT GO HERE....This is an unfortunate review because my therapists were great. If you have any…read moreconditions that might make you miss some appointments like migraines and then follow THEIR policy of not coming in when sick they will just stop scheduling you and never have any other conversation about it.

To have a good team you have to have a good management, someone who puts in the extra time, covers…read morefor other employees. Making sure the clients are getting what they need. Of course the love of music, that would be Linda. Always there to help clients and employees. Make best recovery time experience. Thank you Linda

I have been seeing Yoona Kim for acupuncture and came in for an appointment 4 months in and was…read morecharged for an office visit at an additional $170.00 dollars. Unfortunately, I was not made aware of the additional charge only asked to complete some paperwork on how I was feeling. When I called to ask why I was charged an additional $170.00 for the office visit I was told it was because my insurance company required them to check in on how my treatment was going. I have been going for maintenance purposes. I did call my insurance company and was told that this was a false statement that they do not require this. I tried to speak with the office manager again and never received a call back. Unless you want to be charged for services every 4 months that don't amount to $170.00 worth of treatment I would avoid going to Vida.

So I have been suffering from sciatica and si joint. I have been in physical therapy for three…read moremonths but decided to try acupuncture and a chiropractor. I went to vida since they offer both. Two weeks later only one chiropractor visit and two acupuncture visits in and I can now walk without any he cane. I can sleep without waking up to take more pain pills. I'm excited to be on the right side of recovery. Great people definitely give them a call.

A few months ago I was sidelined with a bad case of sciatica/and or lower back pain that was…read morecausing me all sorts of issues in my left leg. I'm talking severe 10/10 sharp, stabbing, numbing, tingling, dull, throbbing pain down my entire leg. Laying down was the only time I felt relief. Regular activities have been near impossible. My chiropractor referred me to IRG and I'm really happy she did. The woman at the front desk is super kind, explained the insurance process clearly and was able to get me scheduled and visits right away. She knows me by name and I've only gone twice so far! That type of attention to detail and customer service is what makes someone want to come back. There are a lot of physical therapy options and although this one is extremely close to my house, I would come here regardless for the staff. Kate, whom I'm seeing, is very down to earth, knowledgeable, smart, empathetic, listening, and kind. We are working on a plan that will get me feeling better, and something that I will be able to stick with. There is plenty of parking and the interior is bright, nice equipment and is a comfortable place to be while trying to rehabilitate. I am happy to have joined IRG and would absolutely recommend them to anyone. Thanks IRG!

If I could give zero stars I would. IRG is rude to patients, charges them violating human reason,…read morecancels your appointments and moves them at will and has not customer service. IRG does not care about patient recovery but charging $50 for cancelation when patients are 5 min late. The young staff in the front desk seems very annoyed with their jobs providing no customer service. They do not give you confirmation for your appointments and their text reminder service is always broken. Do not spend your money here, find another place, one that actually cares about patients.

The staff are knowledgeable. I get quality care for my diagnosis. I like going there.read more

I have never needed PT and did not know what to expect the first time. I was pleasantly surprised…read moreat the professional, yet personal and relaxed, protocol of the clinic. The physical therapists and assistants were all knowledgeable; each with their own special talents. Jeremy, Amy, Chris, Mai were fantastic! It was great to work with each of them over the course of my treatment. The energy is light and the team works seamlessly together to manage several clients at one time. Everyone has a great sense of humor and encouragement which is equally as important to recovery as the exercises and treatment!

Overall it's a fairly decent place. There is one therapist (I won't mention her name) who is rather…read morearrogant. This is unacceptable. Your focus is supposed to be on the patient, not yourself. The other therapists are patient-focused, which is the way it's supposed to be. My advice: keep this place in mind but do your research and compare all places before you make a decision.

Melinda is so kind and listens to your needs. She is patient and understanding. She is an excellent…read morephysical therapist and always makes me want to strive better for my health. The team was flexible when I was running late or changing appointments and all around a wonderful experience.

I've needed physical therapy for a number of sports and home improvement related injuries over the…read moreyears. In that time I've tried a number of PT offices between Redmond and Bothell. Therapeutic Associates North Creek is by far the stand out facility. The thing that sets it apart is the specific expertise and the investment in people (their staff) that becomes evident on your first visit. Dr. Amber Dodd is simply the best at what she does. She is the PT that our entire family requests when we need post-op care, treatment for sprains, herniated disc, sciatica, frozen shoulder, whatever we need she helps us. She's not the only super-star in this office, but if you need the best, she's the schedule you want to reserve.

I had 5 visits. 2 out of 5 visits, I was hurt doing the exercises I was given to do. I now have…read moredaily pain in a part of my body that I never had pain in before going here. And yes, I told them about it both times. The first time, concern was shown and efforts were made to modify things. The second time I was hurt by the different exercises, I decided never to return because I no longer trusted them and felt like I was being funneled into a "one size fits all" exercise program that was clearly troublesome for me. When the business called me because I didn't make any more appointments, I explained I wasn't coming back because I had been hurt a second time. Then the business seemed to take this information from me lightly and said if I ever wanted to come back, give them a call. That will never happen as I don't trust them to help me. I greatly regret ever going here. Who wants to pay to be injured? I don't recommend this place. This is also the first physical therapy place I've gone to where sometimes your appointment is with an assistant and not the physical therapist, which is a practice I don't like.

I went to Premier Physical Therapy in Mill Creek after having had a knee surgery this year for a…read moremeniscus repair. I selected Eli as my physical therapist, and he did a great job, and is really a great physical therapist. Also, the entire staff was excellent, and the facility is large and well equipped. I would highly recommend going to Premier Physical Therapy in Mill Creek.

I scheduled a new patient appointment with a specific therapist and when I showed up for my…read moreappointment I discovered that I was moved to a different therapist. Needless to say I did not keep my appointment so potential patients be aware!

Edwin is talented, knowledgable and caring - and is an excellent communicator. He fixed me so…read moreincredibly quickly, I still find it hard to believe. I am confident that he has made a significant positive impact on my life-long mobility. The office is well organized and the staff are friendly and professional.

Before seeing Edwin at Mountlake Sports & Physical Therapy I had a negative experience with another…read morePT who pawned me off on his student interns. The Mountlake Sports office would not be described as sleek, modern, or state-of-the-art. But they are personal, warm, friendly, knowledgeable, wise, deeply experienced, and down-to-earth. First of all, everybody who works here is super nice, talkative, and friendly. It feels like family. Second, Edwin is a treasure who gave me rehab exercises that actually helped me heal based on his decades of experience. Third, they are affordable compared to other offices. Fourth, (for me) they are close to home. Highly recommend!