I went to Premier Physical Therapy in Mill Creek after having had a knee surgery this year for a…read moremeniscus repair. I selected Eli as my physical therapist, and he did a great job, and is really a great physical therapist. Also, the entire staff was excellent, and the facility is large and well equipped. I would highly recommend going to Premier Physical Therapy in Mill Creek.

I scheduled a new patient appointment with a specific therapist and when I showed up for my…read moreappointment I discovered that I was moved to a different therapist. Needless to say I did not keep my appointment so potential patients be aware!

I've needed physical therapy for a number of sports and home improvement related injuries over the…read moreyears. In that time I've tried a number of PT offices between Redmond and Bothell. Therapeutic Associates North Creek is by far the stand out facility. The thing that sets it apart is the specific expertise and the investment in people (their staff) that becomes evident on your first visit. Dr. Amber Dodd is simply the best at what she does. She is the PT that our entire family requests when we need post-op care, treatment for sprains, herniated disc, sciatica, frozen shoulder, whatever we need she helps us. She's not the only super-star in this office, but if you need the best, she's the schedule you want to reserve.

I had 5 visits. 2 out of 5 visits, I was hurt doing the exercises I was given to do. I now have…read moredaily pain in a part of my body that I never had pain in before going here. And yes, I told them about it both times. The first time, concern was shown and efforts were made to modify things. The second time I was hurt by the different exercises, I decided never to return because I no longer trusted them and felt like I was being funneled into a "one size fits all" exercise program that was clearly troublesome for me. When the business called me because I didn't make any more appointments, I explained I wasn't coming back because I had been hurt a second time. Then the business seemed to take this information from me lightly and said if I ever wanted to come back, give them a call. That will never happen as I don't trust them to help me. I greatly regret ever going here. Who wants to pay to be injured? I don't recommend this place. This is also the first physical therapy place I've gone to where sometimes your appointment is with an assistant and not the physical therapist, which is a practice I don't like.

IRG -Murphy's Corner-staff Is the best! Recently, I injured my back, the damages; L4-5 herniated…read moredisc and compression fractures. I was wobbly and limping along, and couldn't walk, sit, drive or sleep without constant daily back pain. My PCP referred me to IRG. At my first session, I couldn't lift my gluteus maximus (butt) off the therapy table, had to roll on my side, do hand pushes to sit up on the table, and had to use handrails to go up steps--I was in awful shape. But, my PT was Jensine L. (awesome therapist), she got me working out those dormant butt and thigh muscles. I did my exercises daily: Squats, crab walks, treadmill, bicycle and yes those famous T-squeezes (private joke). My gluteus maximus are on FIRE!! I was just discharged from PT after 6 weeks of therapy and has absolutely improved. I'm better than I was before the injury and feeling great because my BACK PAIN is gone. Keep up the good work Jensine and IRG!!!

If someone there could return any of my phone calls I'd appreciate it!!…read more I went here three times for hip pain while running after giving birth. I didn't really feel like it was in any way beneficial, so I cancel my appointments and stopped going. Bills started coming in. With my decent insurance it was still $90 a visit!! Robbery... Their system isn't smart enough to consolidate, and somehow even though I only went 3 times I got 5 bills in 2 weeks. I thought I paid them all, but a few months later I got more. Paid those... Got yet another bill last week!! Also, they charge a "open account" fee of $11 every month. I have no clue how they feel they have expense enough literally to just have an account there to charge $11 a month but I've been hit with it 3 times now. I have called at least 3 times to try and sort this out. I just want to close my account and not get any more bills, how hard is this?!

If I could give zero stars I would. IRG is rude to patients, charges them violating human reason,…read morecancels your appointments and moves them at will and has not customer service. IRG does not care about patient recovery but charging $50 for cancelation when patients are 5 min late. The young staff in the front desk seems very annoyed with their jobs providing no customer service. They do not give you confirmation for your appointments and their text reminder service is always broken. Do not spend your money here, find another place, one that actually cares about patients.

$$ over quality care I had a very good initial appointment…read morewith Dr. Lauren but was then quickly pawned off to an assistant, which felt like bait and switch. I rolled with it, but was never able to get the 2-3 appointments per week with Dr. L that she recommended. Fast-forward to I think I'm making good progress and I get a text saying I can only schedule day-of appointments because I have had to cancel within 24 hour 4 times now. I am am full-time employee and am forced to put work meetings that crop up late first. I then took a bad fall last week and hurt my knee. Rather than ask if they could help with my knee, they did that. Too bad for them as I have great insurance and pay on time.

I have had 12 sessions with the PTs here. They were all great and friendly, helping me build my…read morecore strength. I enjoyed using the variety of exercise equipment and doing the exercises they had me do. Overall, it was a great experience, and I appreciated their care. Parking was easy, as there was a parking lot.

Everyone is very nice here, this just wasn't a good fit for my elderly mother. They rotate through…read moreall providers and we needed more personalized care. I would use this place if I was here for a short term rehab, but not ongoing care needing personal attention.

This is the BEST physical therapy experience I have ever had! They really work with me and the…read moreteam really cares. Everyone there is so welcoming as well

I didn't enjoy my PT here. I went four or five times to fix my sciatica and had a different…read moretherapist every time. One in particular was extremely aggressive and I ended up in more pain than I started with. The exercises were really involved, and they changed every week, so I found them almost impossible to replicate on my own at home. I ended up getting exercises from PTs on YouTube that worked.

Absolutely incredible service! The chiropractor doctor was thorough and explained everything…read moreclearly for my treatment plan. I am thankful to have this place!

The entire staff at Mill Creek Wellness Center wanted to help me get to the bottom of what was…read morecausing my pain. Not just the amazing doctors, but the physical therapist and the front desk staff were committed to making sure I got better. I cannot say enough good things about this place, and I appreciate them so much!

First visit. Cordial and empathetic staff. Very comfortable atmosphere. Excellent facility. Well…read moreequipped. Therapist very knowledgable and professional. Very thorough review of maladies and effective treatments. Looking forward to next visit. Just completed my last visit. Received excellent treatment. The only down side is parking scofflaws blocked me in twice. The staff was kind enough to assist in getting my vehicle out both times.

Wow. I was referred here and the service was so absolutely terrible on my initial call to the…read moreclinic that after 15 minutes I advised I would seek treatment elsewhere. I can't comment on the level of care they provide, because to be perfectly honest, I wasn't going to risk it.

Don't go IRG on Murphy's corner. Go to a company that cares how you are progressing and doing your…read moreexercises correctly.

Okay this is a follow up about 6-months post treatment. I slipped and fell and sprained my back at…read morework October 2013, and this was my doctor recommended Physical therapist. I am doing really great since I came here. Dr. Rushing gave me every tool I needed for home therapy, since back injuries take a loonnngggg time to heal as said by him and my medical doctor. I have gotten to the point where I don't need take Advil anymore, and I am more energized. I am even back to hiking with a day pack-with no back problems. Thanks to this place I'm feeling wonderful, and I will surely suggest it to any of my coworkers.

I was in a terrible car accident and still after 1.5 years after the accident I was still having…read moreintercostal rib pain. So I went in to see Shane Rushing and we did astym treatment to get rid of the residual scar tissue from the accident that was giving me pain and discomfort. I now have no more pain after only a few months of treatment!