We did the Grand Canyon and Sedona day trip tour with Cynthia, our tour guide/driver. The trip was…read morevery nice and we learned a lot from Cynthia who is very knowledgeable. It was a very long day so be prepared if you want to go. The seats in the van are small so a large person probably could not do it there were 10 passengers. The passenger seat seats were like this: front row seats-3 across, 2nd row-2 across, 3rd row-2 across, back row-4 across. There was 1 cup holder per row and there was wifi and phone chargers. An ice chest with bottled water was also provided . gratuities are not included. We had a nice day but you are in the van traveling most of the day

The Grand Canyon and Sedona tour was incredibly amazing. The scenery was so beautiful and the…read moreentire day was one we'll never forget. Being at the Grand Canyon was wonderful and beautiful and just a feeling of wow. Our tour guide, Patrick, was extremely knowledgeable, informative, patient and a lot of fun. He made the tour including lunch on the Navajo Reservation very special and enjoyable. He took us to all the good viewing spots at the Grand Canyon and even helped us get very good pictures. I'd definitely recommend touring with this company. If you can request Patrick as your tour guide, you definitely won't go wrong. Thank you Patrick! From: T and Paul (3/18/26)

Trip to Madera canyon with Daniel on bus 520. Good ecosystem. Daniel was a very nice driver.read more

Stephanie Braxton was my driver and she was Knowledgeable, Kind and easy to understand. I went…read morefrom Las Vegas to Tucson AZ. I was very comfortable. today is Christmas Eve and I feel relaxed riding. I'm excited to plan a trip with Flix. I'm impressed. Thanks Stephanie Braxton YOU ROCK!!

Bus ride smooth. Driver was pleasant, made for a nice ride. The ride out to Barry Goldwater Range…read moreseemed so quick.

Our driver Jay was awesome ! He was our driver for the Arizona bowl and he was so kind , helpful…read moreand understanding that our cheerleaders were special needs and had certain requirements. Snoop special Stars Cheer approve . I hope we get him next year . Thank you Jay

If I could give NO STARS I would. Absolutely little to no…read morecommunication. the bus was scheduled for 2pm, then after calling and trying to receive a response I was notified it would be EIGHT pm. Around 7:30pm after not hearing back, I contacted them again and was notified "the bus wasn't fixed in time so we won't be leaving until SATURDAY". It's not only unprofessional to withhold information like that, it's unprofessional a customer has to hound the business after the bus is delayed six hours. I will be asking for a partial refund and I'd highly suggest not being in this industry if you do not know how to properly manage clients nor communicate which are the TOP two minimum requirements in the hospitality industry. I wouldn't book with this company if you want to just be hanging with little to no information to a company who has no problem taking your money. Never.again.

Servicio al cliente Pesimo Falta de profecioanismo…read moreHorario pala patada llegan a la oficina cuando ellas quieren. Esta uno como cliente espere y espere y espere A esto si le pueden llamar trabajo... Van muy sin ganas Mejor ay que dedicarse a algo mas A algo que les guste Bueno talvez eso es lo que les gusta Hablarle fuerte al cliente Saludos Gracias

We used All Aboard for a recent function at our subdivision. They were perfect! On time. Clean bus…read more Everything was great.

My tour group had the pleasure of being driven around the southwest by Lisa Misamore at All Aboard…read moreAmerica. The bus was extremely comfortable and Lisa was diligent about keeping the bus spotless. She was an amazing driver - friendly, knowledgeable, and happy to answer questions about the area. It was an extremely enjoyable 6 days with Lisa and All Aboard America!

Buses may be older however as a driver I found no major issue…read more They are very safety minded Good size number of buses and I see quite a bit of potential

Worst bus company of all time. On the way to Vegas from Tucson, AZ a tire popped when they were in…read morevisibly poor condition before we left. On our way to Lake Havasu last year a bus didn't have A/C. Always late to pickup and always later arrival time than suggested. Do not recommend.

Reasonable priced car service. Jimmy was great he took us to and from the Renaissance Faire, he was…read morefriendly, prompt and got us there in no time! Leaving was easy as can be as he was already waiting for us, even early! Great service all around! Would recommend again!

They were very responsive and accommodating to my changing situation. They were prompt and…read moreprofessional! And their rates were very reasonable!

What a vibe! This live dance show has you interacting on the pole. Enjoying the show! All while…read moreenjoying your beverage of choice. Ending at 50 shades of Rose

Such a fun experience! The drag queens were so friendly and interactive. We did the option to do…read morethe bus with other groups which was cheaper and no regrets doing this! We still got plenty of attention from the queens. I wish it was a little longer, 1.5 hours went by quick.

We hired Bigelow Limousine for my 27th birthday party this past Sunday and they absolutely exceeded…read moremy expectations. They were extremely communicative and the planning process was a breeze. Our driver, Scott, was extremely accommodating and just overall awesome! Everything went according to plan. I have several bachelorette parties coming up and I will absolutely be using Bigelow again. I was able to enjoy my birthday weekend with no absolutely stress! Thank you to the entire team!

What a life saver! They could not have been more accommodating. We were running behind and our…read moredriver was quite patient, even though she was frustrated. When we got to town, our chartered buses were not properly confirmed so we had 40 people heading to a venue and no way to get there but these people saved the day! We are so grateful!

Tufesa stepped up when Greyhound takes a turn with passengers in the wrong direction!…read more Greyhound is inconsistent with the service it provides to all customers, Leaving passengers stranded or scrambling to find another way to get to their destinations. Thank goodness there was a Better Alternative!!! I spoke with Sebastian who was bilingual and local in a US call center I asked if he spoken English and with a half second with clear understanding he confirmed that he spoke English. I explained to him my friends' last minute problem at greyhound. 1. He acknowledged the situation immediately and put me on hold. He came back with Clear Cut instructions and information from his direct supervisor of what Tufesa would do for the passenger. 2. I was able to merger the calls and he calmed the passenger distress with his voice with clear instructions of location and direction. Explaining where the station was and it gave him time to get to the station on 27th avenue. 3. Sebastian confirmed his ticket purchase text and said that Tufesa had plenty of room for him and other passengers. That was probably the greatest experience I've have seen of a competitor bus company. The service was clean and easy and I appreciate your empathy towards the people you serve as a service company! Give Tufesa a try when traveling abroad and remember this experience will help others know that there are alternatives other than the greyhound. Thank you again Sebastian @ Tufesa Phoenix call center!

On March 6, 2026, my daughters and I traveled from Phoenix to Nogales using Tufesa International…read moreLLC. I purchased 4 tickets through the official Tufesa app on February 20, 2026 (Receipt #1851-3109, total $168.48). At the time of purchase I selected seats 13, 14, 15 and 16 so my daughters and I could sit together, including one minor passenger. We arrived at the Phoenix terminal about two hours before departure, and at the ticket window staff confirmed that our QR codes were valid for boarding. However, when boarding began, we were suddenly told that our names were not on the passenger list. We were sent back to the ticket window even though we showed: * QR tickets * payment receipt * confirmation purchased weeks earlier We were left standing over 30 minutes while the bus was preparing to leave. During this time, an employee who identified herself only as "Alejandra" or "Alejandrina" behaved in a very rude and dismissive manner, blaming us for purchasing tickets through the mobile app and refusing to provide her full name when asked. While we were still at the terminal trying to resolve the issue, we suddenly received a notification in the system showing different seat numbers (31, 34, 27, 38) instead of the seats we originally purchased. This clearly indicates that our original seats were reassigned at the last minute. We were then forced to board with separate seats at the back of the bus, even after explaining that one passenger was a minor who needed to sit with a parent. This situation raises serious concerns regarding: * confirmed tickets not being honored * possible seat resale or overbooking * extremely poor customer service at the Phoenix location * lack of accountability from staff I have documented the incident with screenshots of the payment receipt, ticket folios, and seat reassignment, and I have submitted a formal complaint. I hope the company reviews what happened at the Phoenix terminal and ensures that confirmed reservations are respected in the future.