Overcharge a lot and won't do any deep cleaning, just surface level stuff. And very rude to talk to. Horrible customer experience.

Had 2-3 ladies come and did move-in cleaning for a 1 bed 1 bath flat. They did a wonderful job and while I don't know the typical price for a move in clean in my area, I'd gladly hire them again. read more

Irma and her team are super responsive and do awesome work! I have asked them to come last-minute and they have accommodated more than once; highly recommend! read more

After seeing Irma and her team across the street cleaning windows of my neighbor, i was intrigued by their intense work ethic and looked up reviews! I asked for a quote and she showed up the next day; we agreed on a price for a first time in-depth cleaning for this past Wednesday. 5 ladies worked two hours and exceeded my expectations; i was very impressed when i saw how they just got to work without question! I will definitely use Irma's services again! read more

Highly recommend their cleaning service! Did a good job working with me for what I needed, got all their supplies and equipment and did the cleaning independently without being told what needed to be done and an amazing job at that! Will definitely use their services again. Thanks! read more

Excellent! Irma and her family are amazing professionals and they deliver exactly what they promise. So great to know them and see their great work! Highly recommend! read more

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Irma was amazing and so was her team. She was really flexible with her time, the price was great and the results is overwhelming beautiful!! I would recommend Iram to all my friends! Thank Iram and team. read more

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Irma was lovely and so sweet to be able to fit me in right away when I discovered the house I moved into hadn't been cleaned at all. Definitely highly recommend! read more

I highly recommend this place. I sent a quote in the last minute and she replied right away and made herself available the next morning. She and her crew did a great job cleaning the apartment and also did a deep clean for the carpet. The whole place smells nice afterwards! 5 stars service for sure! read more

I just have to express my sincere gratitude for Irma and her amazing gals. She was extremely responsive to my reach out, came the next day for an estimate and I was able to schedule a deep cleaning quickly. They were here for 3 hours and my condo looks absolutely incredible. I am a single mom who works full time and I just could not keep up. I had loads of clean laundry and they folded everything for me. I burst into tears! I had to work on a project while they were here, so they cleaned my office first so I can work. I have very tall ceilings and lots of windows with shutters. They cleaned everything so thoroughly and with so much care. My daughter who is 9 absolutely loved her room and how they put special touches on it, like her mermaid tail on the bed. They are incredible!!! I can't recommend them enough! They were also a referral from my mom and sister, so they already came with high accolades. read more

Very quick to respond to a request for a move in/move out cleaning job. Also worked with me to reschedule when we had an issue with the utilities transfer and I appreciated their flexibility. The house was thoroughly cleaned and nothing was missed, I'm now considering hiring them for regular service! read more

Would highly recommend Irma's to anyone who needs extensive cleaning done in their home. I had them check out my 3 bedroom 1 1/2 bathroom apartment, Irma and Luis came by beforehand to inspect to give an accurate quote that was honored at the end. I witnessed a very well organized and communicative business that showed dedication in their craft. From high ceiling webs to the stains in the carpet, everything that was requested was heavily improved. Thank you Irma and team! read more

I contacted Irma about a week before we moved into our new house and she immediately impressed by how responsive she was - called me back on the same day and stayed in touch all the way up to my appointment via text. Unlike other cleaners we talked to, Irma actually visited our house in-person in order to provide the most accurate estimate, which we appreciated. On the day of, we had 2 nice ladies go through our house thoroughly, and although they initially missed a bathroom where we still had a plumber working, a quick phone call later Irma and team were back and deep cleaned that bathroom on the same day. We're very happy and plan on using Irma's crew for regular cleanings going forward as well! read more

This is a nice family business and they are easy to communicate with. Overall, they did a good job with my move-in deep cleaning, but it's certainly not spotless as I identified some debris within the cabinets and white power (baking soda?) in the oven. Be sure to get an in-person quote before booking as their online quote was totally off and it ended up being way more expensive than expected. read more

3 people showed up to clean our 1bedroom apartment. They followed all safety protocols with masks and gloves. Fair price for a first time clean. The oven, microwave, fridge, bathroom and all rooms were cleaned beyond my expectations. Will use their services again. read more

Excellent service, professionalism and attention to detail. Responded quickly to my request for a quote. Prices are very fair. I had to get my house cleaned and ready for renters. Irma's crew was amazing! Very efficient, friendly and thorough. The place looks incredible! I will definitely call them again and recommend them to anyone needing an A1 cleaning crew. She even texted me to let me know she was running a bit late from her previous job which I really appreciated. 5 stars!! Thanks Irma! You are the best! :) read more

Irma's did a great job, looking forward to using them again. Hadn't gotten my apartment cleaned since Covid began, and they did a great job taking precautions and cleaning quickly & thoroughly. read more

I was able to get Irma's crew in the same day, very responsive! They did a deep clean and when they looked like they were falling behind they even added an extra cleaner in order to reach their estimated time! I would use them again! read more

I am giving 1 star because a very expensive item in the bathroom was broken and Irma's cleaning crew tried to cover it up and did now own up to it. The cleaning was otherwise Ok- comparable to others. read more

I've never had a cleaner before but have always wanted one, so when my neighbor recommended Irma and her daughter Rosa, I was really excited to try them out and they met all of my expectations and then some! Irma and Rosa came by to give us an initial quote. It was easy to schedule a time with Rosa over text. The cleaners were meticulous yet efficient, got all the difficult spots I can never clean (the ceiling rims, window sills, under the couch cushions) and were done in a little over 2 hours. After they left, I was so impressed by their attention to detail - all my sauce bottles on the kitchen were cleaned, each one of my whiskey bottles (haha), and even the box for my litter box scooper! I look forward to having them come clean our house again. Thanks! read more

Update: they texted following this review offering a partial refund. For $150, I am very satisfied for what was covered from the 3 ladies in 2 hours for a 2br1ba general clean. Original review - The cleaners did a good job for what they did do, but they were not equipped for anything extra dirty/ crevices that need more than clorox and a microfiber cloth, mop, and vacuum. I'd recommend them for a general clean, though that wasn't quite what I was looking for. Irma responded quickly to my request and had availability within the following week. I was located far away, so she offered to Facetime or look at photos/ videos to give me a quote in lieu of the usual in-person walkthrough. I provided photos of the dirtiest areas of concern, such as the shower tracks and window crevices, and got a quote for $250 for a 2br1ba deep clean. I was rescheduled last minute to the following day. 3 young ladies speaking limited English arrived. I gave them a walkthrough of areas I wanted cleaned/ skipped and they got to work. They were unmasked and wore their shoes inside, which they wiped with a cloth when they stepped in. When they told me the bathroom was done, I checked their work and saw the dirtiest areas like the shower door track were not addressed and pointed it to them. They gave the area a few more swipes to little effect. What they did do: mopped all the floors, windows (not deep dirt in corners), metal window blinds, did the dishes lying around, removed hair from hairbrush, vacuumed the sofa, made the bed, folded towels "hotel style", wiped all tables, shelves, surfaces like microwave and mirror, brief wipe of inside of fridge, took out trash. I thought they did well but wouldn't describe these as "sparkling", ie stovetop still had marks that probably needed abrasives to get off. The 3 of them completed this in about 2 hours. They asked me to look over their work, and I let them go since I knew where I wanted further cleaning for was out of their scope. Irma's initial message offered free followup cleaning if anything was dissatisfactory, but I decided what I was asking for was probably out of their scope and ended up doing the detailing I wanted myself. Overall, they did a good job, just wasn't what I was looking for. read more

Irma's House Cleaning Service was supposed to show today to give me a price on a move-out clean but never showed up, never called, and never messaged. Good thing I still have time to find a different cleaner. read more

We had Irma and her crew out to our church yesterday to help us clean up our sanctuary after a demolition project left our church dusty and dirty. I wish I could give a 10 star review. The work was exceptional and I don't know if our church has every been so clean. I would highly recommend Irma and her team, they were wonderful. We will call on them again, no doubt in my mind. read more

Decided to go with Irma's because my best friends mom is also named Irma, I LOVE Irma, so I thought why not give this "Irma" a try. ‍ I reached out to Irma's to have my new condo to be "move-in ready", and also had them deep clean our former unit, to be "move-out ready". Irma and her husband and crew showed up promptly. They honestly did an AMAZING job! I am very picky when it comes to having my house cleaned. I don't say it about everyone who has come over in the past, saying they're really good. However; Irma's really exceeded my expectations. What I liked is I didn't have to give them instructions. They knew exactly what to do. A thorough deep cleaning done to my former unit indeed. Irma's crew also added a few necessary touches to our new unit, even though it was practically move-in ready. Irma and her staff are highly professional and knowledgeable, using the right individual cleaning method(s) to sanitize your home. You will NOT be disappointed! I highly recommend them for your house cleaning services. They're located in San Mateo too. I will definitely be using Irma's house cleaning going forward. Thank you again Irma & team! read more

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I need to help my client put their house on the market and so I helped him find house cleaning service after they moved out. Irma responds quickly after I sent the request through Yelp and always very fast in responding. She came and gave an accurate quote shortly after and was able to get us an appointment the next week. The cleaning was done very well and very easy to work with. Would recommend them! read more

Irma's is great period. We've used them for over a year and they still do little things that impress us. Great attention to detail, polite nice staff, communicative and dependable. Definitely recommend them. read more

Extremely responsive. Got a same day visit for free estimate. Rosa is a wonderful advocate for Irma. Staff is legit and we're very thorough.

Irma is very committed and concerned that her clients are happy with her work. Her customer service is commendable. I don't think others would be as concerned or contentious. read more

Irma and her fellow coworkers do an excellent job at cleaning my home. I have hired them for biweekly cleaning since I have two little ones and can't keep up! They do a fantastic job every time and leave everything spotless and clean. With COVID-19 I was apprehensive to have them come back, but they assured me they would take every safety measure which they did. All the workers wear masks and they work efficiently and quickly. I leave my house during the cleaning as well for further safety and they are great at locking up and I am able to send money in a contactless form. Thank you to Irma and her team! read more

Irma and her team did a meticulous job for our move out cleaning. Everything was perfectly clean and they were fast too. She is very responsive, came by for an estimate and got the job done. I would definitely hire her again and recommend her services. read more

I needed my bathroom and kitchen focused on the most. Irma and her team did an exceptional job. From the entire apartment being vacuumed, to everything straightened up. The kitchen and bathroom were left spotless. Many thanks to this group of professionals. read more

Arranged to have Irma clean our house this morning. She confirmed yesterday and we agreed on price and services. She texted this morning to tell me that she was down one person, but could still only clean for 2.5 hours, and now wanted to charge me $70 more than we agreed. It seems that she thought she could make me pay more by threatening to cancel at the last minute. I told her not to come. So unbelievably unprofessional. read more

Highly satisfied. On-time service, reasonable price, high quality service. Wont regret.

Would recommend Irma's house cleaning! She responded right away. I sent pictures of what needed to be done throughout my home and she quoted me a price. The day of the service the price still remain the same! Her prices are very reasonable & my home looked amazing! Will definitely be using Irma's house cleaning service again! Thank you Irma! read more

Irma was able to come clean my place the same day and did a great job. She was very professional and responsive and I recommend this company for house cleaning needs. read more

We were really impressed with the deep cleaning service. They cleaned every little thing, climbed stuff and cleaned, it was amazing to watch. Would definitely use them again! read more

Great house cleaners! Irma's team did a great job, and had a very competitive price. They cleaned our 3br 2ba in record time and everything was spotless. Everyone wore masks and gloves and were very respectful of our space. We will definitely be following up for future cleanings. read more

Irma has been helping us for at least 5 years. Her team is always professional, quick, and thorough. The house feels like a hotel after each cleaning. The rooms (whole house) smell nice, the towels are folded, the bedsheets are refreshed, kitchen counters, microwave, stove, coffee machine are spotless, and shower doors are super clear. Highly recommended Irma for your house cleaning. read more

This is the first time I used Irma's House Cleaning Service. I can honestly say Irma and her team was thorough with everything they cleaned. Also, I noticed they added extra touches like making a flower on top of my tissue boxes, fluffing our blankets and making our beds. These items were not must haves but a nice to see. You can tell they take pride in what they do and Irma is very open to feedback and making her clients happy. read more

They were very professional. Irma did an inspection of the house before and gave us an quote. So it was good to know the cost of cleaning upfront. We were moving out of our apartment and wanted to get a move out clean done. It was a big apartment (3 bedroom and 3 bathroom) with carpet and hard wood. On the day of cleaning, we had two ladies who came and helped with entire cleaning. They had all the cleaning essentials with them. It took them over 3 hours to complete the cleaning. They cleaned very well as per what we had asked. Overall the experience was very good. They also accept Venmo as payment, so that was convinent. read more