5 stars by far... I found this place just by driving by. I needed a garment cleaned and pressed…read morebecause I was scared to dry it in my dryer at home. I didn't want it to shrink. I paid $2.95 when I picked it up, a week and a half later. ( I forgot it LoL ) My shirt was washed, cleaned, and pressed to perfection. The service was absolutely amazing. Great deals at this location to save you money. They also have a drive thru, so you don't even need to get out of your vehicle. Plenty parking since it's in a shopping center too. The ladies were so nice and helpful. Especially Carrie the manager. I highly recommend this place to anyone needing dry cleaning services in town . They're open 7 days a week. Mon-Fri 7am to 8pm. Sat 8am to 6pm. Sun 11am to 4pm.

I had one of the worst customer service experiences I have ever had today…read more I brought in approximately 15 dress shirts that had already been washed and cleaned. All I needed was to have them pressed and ironed. I am not a dry cleaning expert and do not regularly use these services, so I brought the shirts in on the hangers I already had them on. When I arrived, an older employee appeared to be smoking outside. The moment I walked in, I immediately felt like I was inconveniencing her. There was no greeting, no "hello," no "how can I help you?" Nothing. Instead, the first thing she focused on was the fact that my shirts were on personal hangers. She began removing the shirts from the hangers with visible frustration and said things such as: "You're making my job harder." "You shouldn't be bringing these shirts in on these hangers." She also complained that the shirts were buttoned and acted as though I had done something wrong by bringing them in the condition they were in. Again, I am a customer, not someone who works in the dry cleaning industry. If there is a preferred way to bring shirts in, that can easily be explained politely. What really bothered me was the attitude and tone. Instead of educating a customer, she seemed angry and annoyed from the start. She then told me she would charge me $7.50 per shirt, which felt less like a quote and more like she was scolding me for bringing them in the way I did. At one point I asked if she had worked there for a long time because I remembered coming here roughly a year and a half ago and being helped by a gentleman who was extremely professional, friendly, and welcoming. Her response was something along the lines of: "I've been working here longer than you've been alive." That comment alone tells you everything you need to know about the interaction. The gentleman who helped me on my previous visit was the reason I came back. He was fantastic. This employee was the complete opposite. I ultimately decided to take my shirts and leave. As I was leaving, she appeared to realize I was serious and tried to soften her tone, but by that point the damage had already been done. This review is not about the price. This review is not about company policies. This review is about how customers are treated. I walked in prepared to spend money and potentially become a repeat customer because this location is close to my home. Instead, I left feeling disrespected, unwelcome, and honestly shocked by the way I was spoken to. I do not need an apology from the employee. However, I do think ownership should understand that interactions like this cost them customers. The unfortunate part is that my previous experience here was excellent. Based on today's visit, I cannot recommend this business until management addresses how customers are being treated.

They seemed to be fast friendly efficient and reasonably priced . Dropped off two suits for my…read moreEmployer, and they were ready the very next day . I got a text . They were having a software upgrade that day , but still everything was easy in easy out . Thank you

I visited to get a couple pairs of pants altered and it was a good experience. I had the hems of…read morecargo pants taken up a couple of inches and they delivered on the service, on time. At $25 per pair, it might have been a little steep, but I had no issues with the service. I'll use them again.

I love the friendly, courteous and professional staff at this location, clothing is always finished…read moreto requested specifications. Thank you! Jerome

Ew. The people who work here must be miserable and probably hate their job. This is the 1st time…read moreI've used this place & upon picking up my item, i walked in & there was 2 women working. The girl at the front didn't say hi, no smile or any greeting what so ever. She just held out her hand for my paper & grabbed my item. The only thing she said the entire transaction was the amount i owe then asked if i wanted a receipt. I will not use this place in the future. Terrible terrible customer service. If i ran my business like this, I'd probably be out of business.

Very nice people. That's where it ends unfortunately I…read morebrought my pants in for dry cleaning. This was my first time using them. When I picked up my pants 2 out of 5 pair looks damaged. I tried them a second time. Brought about 7 pair of pants in. 2 pair were damaged again. Whatever they use destroyed the color and even had some slight holes in the pants. It's a shame because they are close to my house. I send a ton of clothes to the cleaners and cannot afford to keep losing my clothes to poor cleaning. 4 pairs of pants destroyed on top of paying full price to have the ruined. Bad combination. I don't recommend this place based on my experience. Il buy new pants and move on.

So I dropped off 2 tshirts my kids got me. Needed em hemmed. They paid 14.99 each for the shorts…read morenew. They tried to charge me $77 to cut off 4 inches. WTH? Cmon! At least warn someone before taking it. Just had another shirt done the week prior was like 15. Time for different cleaners. And they don't even trust their employees to take cash. This is America!! I fought for the freedom of all. Cash is King. Especially in Las Vegas. I'm done with this place. It's the law you just take cash. But $77 to alter 2 shirts that cost $30 total. Never again.

Local dry cleaning shop that does a great job! I love that…read morethere is text message notification of when your items are ready. Be sure to keep the drop off paper slip in your car or take a picture of it for pick up later. Price is reasonable and we've had no issues. It is what it is people. I usually dry clean work tablecloths and work outfits. Pick up is easy with payment and everything is placed in the standard clear plastic. Thank you for cleaning our items!

I was skeptical about this cleaner due to bad reviews in the past but decided to give them a try…read morebecause of my urgent need of my suits dry cleaned and hemped before my business trip and they are only 5 mins away from me, plus my gym is in the same plaza. Quality of service was surprisingly great! Value was a little on the pricier side compared to others. If price isn't a factor, I'd recommend Al Phillips The Cleaner.

Went above and beyond on the service with quick turn around. Overall I would recommend the service…read morefor last minute cleaning or just wants a great cleaning service. Pretty good pricing too

Had an unscheduled business dinner less than 24 hrs out. Bought 5 shirts for my guys and I. Taylor…read moremade sure if I was there before 6 pm Thursday is be set Friday afternoon and she (they) did not disappoint! Great price and service. Fantastic customer retention system. 100% recommendation!

I love the new automated system! So quick and easy! You just need to enter your phone number for…read moredropping off and picking up.

This was my go to for all dry cleaning, great employees fast service etc. they raised prices last…read moreyear, fine everyone does, but now I have to join the Platinum club $40 , to get a discount that is still higher than everywhere else. OK. they still go a good job so I keep going. Now it's a $5 add charge for 2 day service. Nope, I'm done with them.

Pros: friendly staff to drop clothes off with and several convenient locations…read more Cons: high probability that your nice clothes will come back with lint, tears and random ink spots all over. Pro-tip: Their motto per employee Jessica is "accidents happen" and their manager Lori chalks up their incompetence as regular wear and tear for your brand new clothes. Summary: Avoid unless you are into dry cleaning services that charge you to ruin your clothes. Recommendation: go elsewhere. Overview: on two separate occasions this year, after dropping off our dry cleaning we received our clothes back from Al Philip's damaged. (Dropped off with no spots or holes but picked up after cleaning with ink spots and holes) First was 2 months ago. My wife took her newly cleaned dress out for dinner only to see ink spots on the front, and sides of her $700 dress. She took it back, and the staff apologized and said that they missed a pen in a recent load (nice quality control!). Thankfully they were able to get their ink explosion gift out of her dress after multiple tries. We figured it was an anomaly and took another batch of clothes to them for dry cleaning. Big mistake. My wife took her newly cleaned $400 jacket that has been worn all of 5 times out of the plastic and hanger to only find multiple ink spots again and torn fabric. She took it back and after waiting 3 weeks they removed the ink spots but said the tears they caused should be considered by us as just normal wear and tear... We have never in the history of dry cleaning ever experienced this level of utter incompetence, and irresponsibility masquerading as a "service". This business gets 0 stars if I could give it.

I am beyond disappointed in Al Phillips. Let's face it, there are plenty of cheaper options to…read morechoose from. I patronized this business because the quality was good and the Customer Service was even better. Sadly, the customer service has taken a nose dive in recent months. I dropped off clothes on Monday and triple confirmed that the items would be returned on Wednesday. I needed a specific dress for a business trip on Thursday morning and I wanted to ensure it would be back in time. I arrived for pick up on Wednesday evening and was given two of the three I'd dropped off. There was absolutely no mention of the third item. I showed the employee my claim ticket, which showed three items, and asked where the dress was. Another employee looked in the system and said "Oh. Looks like that one is delayed." That's it. No additional details, no explanation as to why, and zero indication of when the item would be returned. When I complained, she went into challenges with a new software system. I proceeded to pay more than $30 for the two items that were ready and requested a call from the manager. This is only the latest disappointment with this location. Until recently, the large sign overhead read "next day service." Next day service hasn't been available for months. Similarly, they used to text when items were ready - no more. Customers should not pay a premium for subpar service. Once I receive the "delayed" item, I will be finding another dry cleaners.

I brought two men's sportscoats here for pressing and the outcome was good. I love how high-tech…read morethe experience is. Everything is done through a kiosk system, and it's 24 hours, so it is very convenient! The only reason I cannot rate it five stars is because it is pretty pricey coming from someone who typically uses $2.99 no-name cleaners. Plus one of my coats was extremely wrinkled and it just came out ok. $10 per coat for just a pressing seems pretty steep to me, but like I said, I am used to using no-name, $2.99 cleaners. This location is super-convenient for me hence why I used it. Got a quote of $30 for two coats to be dry cleaned and pressed. I will have to think about it.

I honestly don't understand some of the negative reviews. My partner brings his work shirts and…read moresuit jackets here and everything always comes back looking crisp, clean, and professionally done. I've also had alterations done here and I am beyond pleased with the work. The prices are super reasonable, especially for the quality and turnaround time. The staff is friendly, helpful, and quick, and the pickup process is really convenient. It's been such an easy, reliable place to use. Some of the bad reviews are honestly wild because our experience has been nothing but positive.

Got a two piece suit dry cleaned yesterday. Dropped it off at around 4:30pm or so. Got a text…read moresaying it's ready today at around 2:30pm. Quick, good value for your money (compared to the other cleaners in the area). Will come back for other dry cleaning needs.

Needed a suit dry cleaned for Thursday event next week & had 10 minutes before they closed on a…read moreSaturday, but Charlene told me they couldn't do anything about it until Monday since they are closed Sunday & that I wouldn't get it until 5:00pm Wednesday at least (would not guarantee anything). Very surprised they would consider it a "Monday drop off" even though it's Saturday. Would not budge to accommodate at all. Unfortunately, will not be going here anymore.