I've went 4 different times and there's literally nobody at the front desk, despite customers being…read moreinside. I can't even sign up.

I'm circling back around to follow up on my last review.... After dealing with the situation in my…read morelast review and paying a cancellation fee over the phone with the employee, it turns out HE NEVER CANCELLED MY MEMBERSHIP. i continued to get billed for it for the next 6 months un noticed until they had the audacity to text me and tell me my account was insufficient. I disputed the recent charges but they still got me for multiple months after the employee on the phone told me he had cancelled my account. Mind you i tried to cancel in person on many occasions at the location and there is never anyone working there. THIS PLACE IS A SCAM! Someone needs to start a class action lawsuit against this operator. DO NOT SIGN UP HERE. You will never be able to leave

The problem with crunch fitness is that the place simply isn't big enough for the amount of people…read morethat frequent it. Gets overpopulated very easily, forcing you to wait for half an hour for a specific piece of equipment, or literally wait until the dead of night around 9:00 to 10:00 pm. The staff and equipment is amazing, they literally just don't have enough of it!

Good location / clean facility. However classes always full and will be canceling due to all the…read moremorning trainers unpleasant attitude. I briefly wanted to chat with Crystal and Nadine regarding training. They dismissed me, very rude. Tried to come in at night and man in front massages girl with curly hair openly. No discretion whatsoever very very odd things here.

Edit: I will be leaving up my initial review for the sake of consumer fairness, but I would like to…read morepremise this review by saying that Ashley with the Tracy Anytime fitness location has been a great help in making sure my membership is set up and I am blown away by her customer service compared to what I did receive she explained the situation and my membership is being handled so I will be having more faith in the representatives of the Tracy gym. - I don't know if I've ever had a more frustrating lack of customer service experience ever. I sighed up online, tried to schedule an appointment, had to miss it because I work 9-5 out side of town. Scheduled another appointment for Saturday at 10. I've spent 23 minutes waiting for someone to help me finish setting up the membership I already paid for and can't use till I get the access key. No one picks up the phone. You get texts that seem to come from a real person but they dont respond when you've scheduled the appointment. Can't enter the gym unless you have the access key. Probably the worst example of customer service I have experienced simply because I haven't received any. I've paid for this membership for almost two weeks now and haven't been able to use it once simply because ANYTIME fitness doesn't have ANY customer service or prioritization for onboarding on new members. I've called multiple times, not once did I get a call back, not even durring business hours. It's ridiculous to have someone pay for a service they can't even use temporarily. I didn't even get a free trial pass. If the office isn't open on weekends, then why allow scheduling. If some members can't make an appointment, why require a first time visit if your reps aren't even going to be available to provide assistance. It just makes no sense to me as to why it has been such an ordeal for me to try and out health first for once. By the time I'm writing this review I will have been here for almost half an hour with no kind of assistance. No text, no call, no app assistance. This experience has really discouraged me from using gym services, especially this gym and I was excited to become a member since it's 24 hours and they have many locations and amenities and I would have been happy to share a positive experience if I had one. Please. I just wanna work out any time I want. Not wait in membership limbo for the off chance I see one of these elusive representatives. Still waiting for my appointment when I post this too. Will be canceling. I have no choice. I'm not gonna pay for something that I can't use. New clients should be wary of singing up. I have worked in customer service for nearly my entire working life and I have never encountered a service that has such useless customer service protocol for the real working class of Tracy. Not even a live or ai chat box in sight. No signs life in the physical office, no call backs, no emails, not even a letter. Just a total waste of time, effort and hard earned funds. I will be canceling and seeking a full refund as no service towards my personally paid membership was met with follow through on the business behalf. They had a full business week to return my multiple calls and did not. Edit: I've attached their cancellation fine print. I've already sent my cancellation e-mail, looks like this gym I'll be a bigger ordeal than I thought. Next steps are finding the owners and finding out why this is so difficult.

They ask for a review while you're sitting in the office to give you a better rate/perk…read more Awesome first time experience here, but the downsides quickly started ramping up. First of all they lock you into a very aggressive yearly contract with no real benefits or cost savings. If something comes up (like moving) they refuse to drop it and will continue charging you until they think your "notice" is enough. Second off all the population of the gym is heavily male, and many women (including my wife) felt it necessary to move equipment into a closed off area to exercise (which I saw multiple times...being invaded by men). Forget personal training here, they're looking for 100-150 an hour, I wish I made that much working.

Planet Fitness with manager Austin have Remodeled and purchased all New Equipment for your Cardio,…read moreFitness and Weight Lifting Workouts. The Price is Right for all your training.

I'm considering joining a gym, so I redeemed a day pass via planet fitness website. Aziz was…read moreavailable to give me a tour and discuss membership options. Mid sized facility with a good variety of equipment. For being an older gym, everything appears well maintained and only one machine was down for repair. Arrived right after work and it was not at its peak, which is super encouraging. No in person classes or training, but PF offers digital courses. Hours are practically 24/7 but you will still need to plan around closures for the weekends and such. Basic but clean amenities. If you choose a premium membership you have access to any national location and access to a private amenities. This location includes a private lounge with tanning machines, red light therapy, and hydrochairs. This facility has previously offered summer programs for minors, so you might expect an influx of patrons and having to compete for available space/equipment. *all private spaces were confirmed to be vacant before any photos/video were taken. Be responsible.*

Unbelievable results! I joined In-Shape about two months ago, and I've already lost inches from my…read morewaist, thighs, and back. I work out about three times a week, sticking to BodyPump and cycling classes, and that alone has made a huge difference. The instructors are fantastic--knowledgeable, motivating, and almost like having personal trainers in a group setting. The group atmosphere helps keep you accountable and energized. The facility is always clean and runs like a well-oiled machine. I highly recommend it --you might just get hooked!

Very poor. We only joined for the pool. We could rarely swim when we wanted to because of so many…read moreswim, lessons. I am not against lessons, however when one is paying to use a pool you can not use is unfair. More than once I was billed for a month when my membership was on hold. I called both times. Both times I was told they would correct the error. They never did. I had a disability...I asked if they could install a handle in the changing room and anti slip for the floor. Not just for me but other disabled people as well. A year passed and that never happened. There was black mold in the hot tub. I reported it and was assured it would be taken care of. Several months later it was still there. I am a senior and my medical includes free membership to a gym. This facility was not on the list so I called the medical facility. They said they would contact them regarding being added to the list. A year later they are still not on the list when all other In-Shape's are. I tried to cancel membership. I could not do it with the ap. I called. I was told I had to come in in person. I did that. They said they would charge me a cancellation fee plus they charged me one more month of membership fee. They also made me cancel my hold and then prorated the month so I had to pay fully for each day to the end of the month. Oh not to forget about stolen shoes and clothing.

Definitely not going to recommend this gym…read more Equipment not maintained, it barely works.

I love that this gym is rarely crowded when I work out (evenings and weekends), and majority of the…read moreother folks keep to themself and actually lift/work out. However, there are some folks who behave like idiots and forget that some of us actually take lifting/working out seriously. Also, it's rare that I'm able find a staff member, even during normal business hours.

Started personal training here after I injured my leg. Focused on weight training. Ive always…read morebelieve that if you want to be good at something you surround yourself with the best in that industry. Both owners/trainers are professional award winning fitness/body builders and I am happy with the results I am getting from my sessions. I was also provided with an app and meal plan to track my results. I got to meet Mr. Olympia Jay Cutler who was at the gym recently hanging out. You know you are in the right place if pro world champions are around you. Keep up the good work.

Okay I'll be honest I didn't write this earlier well because it's a hidden gem I've been a member…read morefor almost 2 years and officially feel like family. This gym may seem intimidating to some but I promise have never felt the since of community and support that I feel at IWG. First off the owners are both amazing people with the perfect balance of sugar and spice! Dave is a beast and his intensity fuels me. Suzy is a force to be reckon with. First off she is goals but beyond supportive to every member there. They both are a wealth of knowledge that you just don't find at other gyms. Suzy leads a boot camp that I personally haven't done but damn it's pretty amazing. The gym is immaculate! Everything is organized and clean always. All the equipment is in perfect condition with pieces you just don't have in other gyms. They are firm with their rule and policies for good reason. "No phones on the floor allowed" why so aren't wasting your time or others. They do have a comfy lounge that is perfect in case you need rest up after or finish that important email. The other members are motivated, sweet as can be there for one reason... to be better than yesterday. Thank you IWG for being my home away from home.

Went to this studio for the first time today. Let me just say I am NOT a gym person. I'd much…read morerather be doing ANYTHING else besides working out. But mama isn't getting any younger so I signed up! I joined the 8:30 am class with Philip. He was a total professional. He explained everything to me and answered all of my (dumb) questions. When I goofed and pushed the wrong button on the treadmill he was right there to help. I felt totally supported by staff and other members. I liked the diversity of the club. There were folks there from all walks of life. It's a get down to business atmosphere. In other words....no one is standing around people watching. I appreciate that because in traditional gyms that can be bothersome. The hour went by really fast. Thank God. TLDR... Go. You'll be happy you did. I am.

Kick ass!!! I have been an OTF member for 6+ months (coming from my original home in downtown SJ)…read more I appreciate the warmth and encouragement of the coaches (and staff) they show us daily. Awesome music mixes, up-to-date machines, clean (large) showers, and the workout area is always air-conditioned (phew!) It's such a fun (but also serious) fitness regime - challenging enough if you're trying to train and easily adjustable if you're looking for an added fitness bonus to your lifestyle.

I don't know why this gym is getting negative reviews, I imagine it's just from disgruntled…read morecustomers who will never be happy. The owners are kind and every staff member is professional and is genuinely happy to see you when you come in. I love that the gym has preserved a vintage look and if you're looking to handle your business in the gym without the hassle of dozens of IG influencers hogging the equipment, this is your gym. Everyone that comes here is serious about getting healthy and there is a sense of community I've never experienced at any other gym I've been to. I believe what makes a good gym is targeted reliable equipment and friendly staff. That's all I need and that's what this gym delivers. As long as I live in town, this gym has earned my loyalty as my home gym!

I've been a member of World Gym Tracy for nearly 13 years, and if you had told me a decade ago that…read morethis place would turn into what it is today, I would've laughed. This used to be the gym everyone in town talked about. It had pride, it had energy, and it felt like the owners actually cared about the people who trained here. But it is not outstanding today. "Mediocre" would be a compliment. Now it feels like an abandoned project that someone forgot to finish. The decline hasn't been gradual or subtle. It's been a free fall. Yes, there's a lot of equipment. Barbells, dumbbells, Hammer Strength stations, cables, cardio machines. On paper, it looks like a fitness paradise. But walk in and take a real look. So many pads are ripped apart, machines are taped together like a middle-school craft project, and benches look like they've survived multiple natural disasters. It's embarrassing to see a gym with this much potential present itself like this. A serious facility doesn't fix equipment with electrical tape like someone patching up a kid's science fair volcano. It's not just sloppy, it's disrespectful to the people paying to use it. And the locker rooms. If you didn't know better, you'd think you'd wandered into a neglected public restroom off the freeway. The Coliseum BART station has cleaner restrooms. They are consistently filthy, and there's no excuse for it. Not at this price point. Not for a gym that used to take pride in being clean. It should not feel like a health risk just to tie your shoes. The building itself is another disaster. The roof literally collapsed in 2023. That should have been a major wake-up call, a turning point, an all-hands-on-deck moment. Instead, nearly three years later, the place is still in patchwork limbo. It feels like the gym is held together more by hope than actual structural integrity. And during the winter, the building turns into a meat locker because they can't be bothered to turn on the heat. People are walking in ready to lift and instead end up shivering through their warm-ups like they're training in an abandoned warehouse in the middle of the Arctic. Services that once made this gym feel like a premium membership have vanished completely. Childcare? Gone. Group exercise classes? Gone. Tanning? Gone. Everything that used to add value has been stripped away, yet the cost of membership has not dropped by a single cent. Members are being asked to pay for an experience that no longer exists. The staff is the clearest indication of how low the bar has fallen. It's not that they're rude. That would at least show engagement. The problem is they're barely present in any meaningful way. Most of the time they are parked behind the front desk scrolling through Instagram, oblivious to broken equipment, dirty floors, overflowing trash, or anything remotely resembling responsibility. Watching the staff stare at their phones while the gym physically decays around them is almost surreal. It sends one unmistakable message: no one is steering the ship. What makes this decline hurt is how much history I have here. I've made friends in this gym. I've hit milestones here. I've pushed myself through countless early mornings and late nights. This place used to feel like a second home. Now it feels like a reminder of how fast standards collapse when ownership stops caring. And the truth is simple. Tracy has far too many gym options now for anyone to tolerate this level of neglect. In Shape. Crunch. GetFit 24/7. Even Planet Fitness. All of them offer cleaner facilities, better-maintained equipment, and more attentive staff. People will absolutely not keep paying premium rates for a rundown gym that treats maintenance and member experience like afterthoughts. You do not get to charge Mercedes prices while providing a Toyota level experience. If World Gym Tracy wants to survive, real changes need to happen. Not next year. Not eventually. Now. Because long-time members aren't leaving because their goals changed. They're leaving because this gym stopped trying, stopped improving, and stopped respecting the people who kept it alive all these years. At this point, it's not the members abandoning the gym. It's the gym abandoning the members.

This facility is top-notch. The professionalism and expertise that Mr. Julius Jones has is…read moreunparalleled. I worked in the fitness industry many years ago and know when I am being sold 'snake oil' and false promises regarding the capability of a personal trainer and fitness regimens. I attest that this is not the case with NuEX Fitness. Mr. Jones takes his time to explain the benefits of specific work outs as well as overall health. This facility is clean, open and welcoming and strays away from the stereotypical gym set-up (i.e, those that include heavy on cardio and weight lifting equipment only). This is a not a place where you will be 'sold', instead you will educated on how to be the best you.

There are only 5 stars on Yelp but I would throw a few more in if I could. Julius and NuEx are the…read moreBest. We make the trek from Stockton to Tracy 2 times a week and it's totally worth it. He is excellent with our daughter. She loves all that she has learned and we couldn't be happier for the awesome improvement we've seen in her. She plays volleyball, practices Brazilian Jiujitsu and wrestles and she has felt so much stronger, more conditioned and coordinated overall. All credit and major kudos to Julius for his knowledge and expertise. In just 4 weeks she had a 10" improvement in her long jump! The location is great, right off the freeway and he has all kinds of toys and tools to work with. I can't say enough great things about him and the facility. Do yourself a favor and Stop reading reviews and call.