I came in this morning to look for a Shoei RF1400 helmet and Cardo Packtalk Edge. Cam was…read moreincredibly helpful in sizing me for the helmet, snagging the Cardo, installing the Packtalk to the helmet, and instructing me on how to operate the unit. Thank you Cam! You made the experience great!

I decided to give this CG another shot since they had what I wanted in stock. This time I went on a…read moreweekday morning and was promptly greeted by professional, friendly and attentive staff that were willing to help if needed. Im very pleased with my last visit and won't hesitate to go back if needed.

I recently started by All Out Cycles to check out their latest inventory. They have a great…read moreselection of the top brands available. The staff is friendly and knowledgeable. Great experience even though I didn't purchase anything on this visit.

Land and sea toy store for adults. Sell/service jet skis, pontoon boats, Indian motor cycles, and…read moreATVs. Also sell gear and accessories related to all mentioned. Buddy had his jet ski tuned up here and said they're the best in skill and service. Loaded it up ourselves post payment. Restroom on site.

Such A Great Experience! I got referal from a former employee to call and speak directly with…read moreOwner! Such an amazing shop and great customer service and staff. Owner and His Wife are lovely and The Bonus Family Member Millie was super cute and welcoming. We got our son the best gift ever a Dirt Bike. The owner threw in a helmet and the whole experience started to finish was great!

Thank you for the service on my motorcycle. These guys are professional, responsive and got my…read moremotorcycle repairs done expediently. Very happy with their service. Thanks Sam!

Pat is very talented. Did a great job installing a custom swing arm and rear brake caliper. He also…read morecut some custom spacers for my rear shocks which made a huge difference over the ones provided by the manufacturer. Safety is really important to Pat and he will make sure your bike is safe to ride. Had a little hiccup when I got the bike home but Pat immediately took ownership and resolved the issue and while he had the bike he even drained the primary and adjusted the clutch at no extra charge. Pat also solved an electrical issue with a turn signal that other shops had said they fixed.

How can you go wrong with $5 for Live music, cool rides, a bikini car wash and free brews?! The…read moresimple answer is: YOU CAN'T! The weather was perfect for their 99x Rock event. I'm always looking forward to these things. I've even been by the shop to see what they could do with my ride and they were honest with the pricing and everything. You don't see that often in these shops. Most of them get your bike in there then nickel and dime you left and right until you're reaching for your wallet and it's empty. I can't wait for the next round to see what they have worked on in the garage! Great job fellas!

The crew at Cycle Word are great! I walked in on a Saturday at 1pm with a loose tire and rim…read morereplacement and they got me taken care of on the spot! Highly recommended with great customer service!

50% mark up on a farm 4 wheeler? They list a low price online and then have "Assembly" and "Prep"…read morefees that tally above 50% of the asking price for a unit that has been sitting onsite for over a year. Oh, and they won't quote over email or phone. Save your money and time; avoid these guys, there's better dealers in the region within 90 minutes.

We purchased our Certified Pre-Owned BMW Motorcycle here at Adventure about two and a half years…read moreago. My husband, at the time, had a 2008 Hyabusa Motorcycle, which was more of a "race style" bike than my hubs was comfortable on... he didn't know exactly what he wanted but he knew he liked the BMW cycles, so he stopped in for a visit. They showed him the 2011 BMW 1200GS (pictured) and he fell in love. One major advantage to buying motorcycles used is that they often come with accessories that they didn't leave the factory with. In the case of this bike, it came equipped with expandable saddle boxes and a GPS unit mount. Unfortunately, the GPS was not included but they did have it available and in-stock, so we purchased it as a part of our financing package. We did go home and sleep on it, did some extra research on the bike and the value, then returned the following business day (in the hopes that it was still there) to say "yes!" to the... bike. The purchase was seamless from start to finish. Financing approval was simple via BMW Financial with a decent interest rate and no early pay-off penalties (we did recently pay it off early and they were true to their word)... we never had any issues with communication or payment processing. We overpaid by a little each month, which allowed us to skip a payment if needed because the additional payment counts toward future balances due. We also returned to Adventure BMW for service intervals and had an awesome experience. Their service department has reasonable pricing (for both parts and shop time) and did an awesome job of communicating with us while the motorcycle was in their care. Two and a half years later, still happy with our BMW 1200GS ... we have moved away and don't have access to an awesome shop and service place for BMW and we miss Adventure that much more! When we move back to Virginia, this will certainly be our dealer and shop of choice once more!! Thanks guys!

I recently purchased my first, new BMW motorcycle from Adventure BMW; a 2023 F850GSA. After…read moremultiple visits with the sales department to settle on the make/model, and a recent 600 mile service inspection, I'm writing this review. While I am content with the end result--a fantastic new bike--the experience involved some challenges that I feel compelled to address for the benefit of both the dealership and potential, future customers. My three star review is based off these issues: - Poor communication by both sales & service departments. - Salesman used an outdated incentives & discount sheet. BMF Finance caught the mistake and I was ultimately refunded the money, but it required more of my time coming back into the store to resign all the paperwork. - Told after the maintenance was performed that my BMW warranty didn't cover the expenses, even though I specifically asked if my signature was simply authorizing the inspection to occur. I asked for clarification and received a joke about signing over the title. - No mention by any member of the Adventure BMW team of the BMW MOA and the perks, benefits, or discounts for joining. Considering my significant investment in a new Motorrad riding suit, heated winter gear, rain gear, and a navigation system, the savings would have been significant. If you find yourself dealing with Adventure BMW, my recommendation is to be proactive in advocating for your needs and preferences. Clear and explicit communication is key, as it seems the research burden is on the customer to ensure all aspects are well understood. Some stores pride themselves on customer service, but you'll be lucky to get a proper greeting when you walk inside or finish a complete sentence before being interrupted by the service department. On BMW forums and social media pages I've read about the culture and sense of belonging amongst BMW owners and enthusiasts. In my experience at Adventure BMW that culture does not exist. While I acknowledge the challenges, it's important to note that, in the end, Adventure BMW did deliver the exact bike I desired. As long as the service department maintains my bike in pristine condition, our transaction can be considered mutually beneficial. I look forward to smoother interactions in the future, hopeful that Adventure BMW will continue to refine its customer service for a more seamless experience.

I recently brought my 1999 Harley-Davidson Fat Boy into Oceana Cycles for a tune-up and state…read moreinspection, and the experience did not disappoint. Conveniently located just off the interstate in the heart of Virginia Beach, this shop delivers exactly what riders are looking for--quality work at a fair price. The team is knowledgeable, efficient, and clearly takes pride in what they do. Their parts inventory is well-stocked, and if something isn't on hand, they can source it quickly without hassle. If you need reliable service for your motorcycle, Oceana Cycles is well worth a visit. Supporting a local business that consistently delivers this level of service is an easy decision.

Great service, reasonable labor cost, lots of parts and accessories, years and years (sorry Trey)…read moreof experience with many brands. Old school shop that does it right. Don't be in a hurry to have your job done if it's riding season. Plan ahead or have a backup ride. "How many bikes do you need?" Probably just one more.

I recently needed to get a new bicycle and had been looking to take a test drive on an Electra. I…read moresaw East Coast was an Electra dealer and decided to stop in on a whim, no intention of buying a bike, to do some in-person research. The staff was super friendly, asked what I was looking for in a ride and actually steered me toward a Trek. I test drove the bike I came to try then the Trek and was really impressed with the Trek's ride. And, speaking of test drives, they have a test track (just around the block) that does a good job of giving you a good test drive--it had a little slope to experience gearshifts, potholes to test the suspension, and was scenic to boot. I liked the Trek's ride so much so, that I paid for that model and the necessary extra equipment (kick stand, back bike rack for panniers) right on the spot. They even installed the kickstand and the rack for me while I went home to get my bike rack and my wife who also tried and purchased a Trek for herself. And, while I paid more than the bicycle I'd originally come to try out, I am sublimely happy with my choice. I've ridden four out of seven days this last week and am loving this new cycle. That kind of service adds a value I can't even begin to put a price tag on. In short, they're not at all pushy, they listened to what I wanted to do with the bike (exercise, cycle to the grocery store) fitted my bike to me perfectly, and their service team was incredible. Love this shop!

I went to this shop with a cheap hardtail mountain bike for a tune up, not a smart ass line of…read moreinsults from an overweight middle aged prick. I knew what kind of bike it was. I knew the deal, I bought it basically to destroy and have fun doing it. These guys were so rude and insulting I don't even want to go back for the bike. They had a terrible selection of bike and zero parts and with the attitudes of the staff it's amazing they're open. If I could give negative stars I would. If this guy had spoken that way to a younger me it wouldn't have ended with a bad review. Go to the ReCycle Factory down Colley by ODU, they're actually friendly non-judgmental And they have an actual selection of bikes and hardware.

Went down on my 22 Ultra in York County. SSHD Collision Repair took care of my bike, ordering…read morenecessary parts and making required repairs. They kept in constant communication with my insurance adjuster. My bike came back like new!. Already 1,500 miles on it since the repairs and it's running great. I can't say enough how much I appreciate them.

This has been the best dealership I have ever been to. The entire process from walking in to riding…read moremy bike home. Dean was the sales associate who was very knowledgeable and had all the right answers to my question. from the very minute I walked in I felt welcomed. not once was I pressure or did he perform any sales tactic you might encounter at a dealership. he kept it professional from start to finish. They also were easy to deal with when it came to a reasonable price point. if your looking to ride and hesitant of the experience give Southside a shot. I propose they will not disappoint. Also they give out the $350 Harley Navigation for free with the purchase of a motorcycle. that's a reason alone to give them an opportunity.

Big Wood Customs serviced our Harley with a tune‑up and a new tire, and the experience was…read moreexcellent. The work was done right, the customer service was top‑notch, and the team was extremely accommodating. Great value and work. The shop is very clean and well‑run. Highly recommend.

I avoided this shop originally due to the lack of reviews on yelp, but as luck would have it my…read morebike darn near overheated right in front of the shop as I was on my way home. I stopped in to get my fluids checked and to get an oil change just to clear my mind for an upcoming road trip and what I was met with was the warmest group of guys imaginable. The oil change I received was on par with my expectations, but the service kinda blew me away. I found myself in a deep conversation about life with the assistant Wood (owner and also veteranhad in the shop that day and since it was hot Wood offered me a bottle of water. When I asked him later how much he declined to make money because he said it was too hot outside for me not to drink it..... wait what? You mean to tell me that I came in for a simple service and you not only did not try to upsell me or gouge me on the price of the change, but you gave me free water?... Where have you been all my life? He suggested a few mods to my bike from admiration and not from (where is my next dollar coming from) this right here is how you keep a customer. I will be back for some bike mods in the near future. This guy is the truth. I would say this is the mom & pop shop you have been looking for for that tailored customer service experience.