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Great Bridge Auto Service

3.6 (19 reviews)
Closed 8:00 am - 5:00 pm

Services - Great Bridge Auto Service

Auto brake repair

Auto engine repair

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7 months ago

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11 years ago

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9 years ago

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Chris D.

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9 years ago

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11 years ago

They do good work for the very highest price....It is better to go to another shop for the same worked performed at a fair price

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9 years ago

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Review Highlights - Great Bridge Auto Service

Chris called me later that day to let me know that it was a minor fix and no tune up was needed.

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AAMCO Transmissions & Total Car Care

AAMCO Transmissions & Total Car Care

2.3
(21 reviews)

Went to 3 different spots before coming here to be able to get the car inspected the same day. No…read morewait! They were quick and it was only $20! The guy said they haven't been very busy so if you need an inspection or something done to your car, this is the spot! Will definitely be back.

Hope you enjoy a long read and also a thorough understanding of the pitfalls you might expect if…read moreyou bring your vehicle to this location. This is in no way a review I want to publish, nor is it anything I have ever felt was deserved in any dealings with businesses I've ever had in the past. I tried reaching out to the shop itself, as well as AAMCO headquarters, before I filed with the Attorney General. I was offered $1,100 dollars from from this shop (through AAMCO headquarters) if I would drop this matter and sign a waiver, which I respectfully declined. It's not about the money, it's that they simply refuse to admit that in this instance, they got the diagnosis wrong! For all problems, there is a cause and effect. Remove the cause, and the effect goes away. That didn't happen here. In addition to the amount I was charged by AAMCO, I ended up spending an additional $11,000 at a local RAM dealership for it to be repaired properly. It now operates flawlessly. This information I'm sharing is free for you, so accept it for what you paid for it. But at this point, I'm writing this with nothing to gain, as they refused any attempt to accept responsibility and try to make it right. With that being said, below is the complaint I filed with the Virginia Office of the Attorney general. "I took my truck to AAMCO transmission on 11/14/23 to change the fluid and filter and diagnose/repair an issue with shifting from gears 2-1. It has a hard downshift between those gears. I authorized the change of the fluid and filter as well as diagnostic work to determine the issue. Issue was ultimately determined to be the faulty valve body. Cost was estimated to be around $4,000. I authorized replacement on 11/20 to replace the valve body, TCM, and fluid and filter change. I was informed the truck was repaired and ready for pick up on 12-01-2023. Total cost for the repair was $4,341.97. Repair was warrantied for 12 months. On the way home I noticed there seemed to be no improvement. I drove the truck for approximately 100 miles the following week and determined there was indeed no improvement from the initial issue. I returned the truck on 12-07-23 and informed the shop that the issue was still present. Received a call from AAMCO on 12-11-23, stating there was a delay in getting it diagnosed, and they would reach out once a diagnosis had been made. I received a call on 12-14-23 stating that the diagnosis had been performed and it was determined that the issue seemed to be coming from the torque converter. The estimate for repair was approximately an additional $2,100. I informed the shop that the repair should be covered by them under their repair warranty, as they diagnosed the initial issue as a valve body, which constituted $3,000 of the initial repair and they said the vehicle had been fully repaired. They have declined to repair my vehicle as a warranty repair and only offered a $200 discount for follow on repairs. I declined their offer for additional charges/attempted repairs as it was already determined to be repaired and warrantied for said repair. In addition, I was never offered the opportunity to retrieve any of the non core charge parts that were removed for my inspection upon reported completion of repair". This is my experience and I doubt they will attempt to counter anything I've stated, as it is absolutely what happened. If they do, it will go something like this: "Mr B. ended up having a two part problem with his vehicle". Or, "we did extensive testing, and all signs pointed to". Any technician can get it wrong and say, "well it was this, but it's also that". Please save your hard earned money, and take your vehicle elsewhere.

Chesapeake Auto & Transmission Repair

Chesapeake Auto & Transmission Repair

2.5
(19 reviews)

This was the worst repair experience I have ever had…read more I brought my 2003 Toyota Camry to this shop because I was hearing a noise under the hood that became worse whenever I applied the brakes. Mike immediately told me the problem was the brakes. After a very brief test drive, without performing any diagnostic testing or inspecting other possible causes, he again stated that the brakes were the issue. He quoted me over $700 for the brake repair, then offered a "discount" that brought the price down to $590. Although the price seemed high, I agreed because I wanted the problem fixed. The brakes were replaced the same day, but shortly after leaving the shop, I noticed the noise was still there. It was slightly less noticeable but had definitely not been resolved. Since the shop had already closed, I returned a few days later. This time, without any diagnostic testing, Mike claimed the issue was the engine. A mechanic checked the oil level, found it low, added oil, and told me to bring the car back if the noise continued. Again, no effort was made to properly diagnose the actual source of the problem. The noise disappeared for a few days, but on the fourth day it returned while I was driving on I-64. This time it was extremely loud, sounding as though something underneath the hood was dragging on the roadway. I had to pull over and call a tow truck. While waiting, I explained the situation to a state trooper, including the brake repair and the amount I had paid. His response was, "You've been ripped off." I later called around for pricing, including another location in Virginia Beach, and was told the same brake job should have cost no more than about $450. After having the vehicle towed back to the shop, I was given an estimate of approximately $7,000 for additional repairs. Naturally, I declined. My biggest concern is that the shop never properly diagnosed the original problem and allowed a vehicle with a serious mechanical issue back onto the road. That was irresponsible and potentially dangerous. I requested a partial refund because I had been overcharged for brakes that did not fix the issue and because the vehicle ultimately became unusable. Mike refunded $250 without any discussion, which speaks for itself. Based on my experience, I cannot recommend this shop. The lack of proper diagnostics, questionable pricing, and failure to identify a serious mechanical problem resulted in a costly and frustrating experience.

Very happy with my experience. They were very honest and upfront about everything. I would…read morerecommend this place to anyone and will be returning in the future. The new management is great!

All Aspects Motorsports

All Aspects Motorsports

4.5
(11 reviews)

I tried to avoid bringing my car here as 9/10 people I've talked to say they have brought their car…read morethere and they get quotes for a rebuilt motor after coming in for something simple. However, they are the Subaru specialist in the area so I had to do what I had to do . I brought my car in for excessive smoking. over the phone Aaron was convinced my car had a vacuum leak . brought the car in , he said they have to charge 150$ to inspect the vehicle so they can see all modifications done to the car, great that's fine. the list of inspection was pretty obvious things such as tires lose air , fender liner is rubbed and no battery tie down etc (things I don't need anyone to tell me) not a problem whatever , then was told it would be over 1k to see if it's the valve seals leaking and then he provided a quote for a rebuilt motor or a new one 6-12k was told not to drive the car is pretty much a bomb ready to blow up . I pick the car up and I sell as is for cheap . come to find out , the PCV valve was bad and needed to be replaced (65$ part) and the car is better than ever with it's new owner . To give the company the benefit of the doubt, the PCV valve is a common (mod) to the wrxs to help with catless smoke .... However 65$ to fix the car VS 6k-12k is a CRAZY difference. It's unfortunate that I had to take a big money loss but I hope my experience can help someone else!!

Extremely pleased with the work done on my 2006 Corvette. All Aspects were timely, knowledgeable,…read morecourteous, kept me informed, called on questions, and did what I requested. Great quality and value. Will be my choice for any future independent shop repairs I need on any of my cars. In general I'm very leery about independent shops having been burned in the past. It's a relief and pleasure to find a shop with quality standards.

17th Street Automotive

17th Street Automotive

4.4
(58 reviews)

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Great Bridge Auto Service - autorepair - Updated July 2026

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