My husband purchased an 2008 Mustang GT from them. Vehicle is in excellent condition and has had a…read morefull inspection. Quality of their vehicles compared to other buy here pay here lots is much higher. Purchase process is simply and fast to complete. Employee was very nice, had a lot of knowledge about the vehicle and was professional. I would highly recommend this lot for purchasing a vehicle.

Been here few times always good service... they did alignment on my truck and replaced some…read moresuspension parts with a great price.

VERY DISAPPOINTED!!! WAS a loyal Customer for quite a…read morewhile. Met one of the "Owners" today I believe, never met him before! Deff NOT as nice as the other 2 gentleman I normally deal with but that's not the issue. Been getting my oil changed here & been paying $70.23, the last was Dec 2025. Today 2 months later it's now $97.66. I don't mind price increases however $27 is a bit much. Needless to say with that in mind & not being a customer friendy Guy I'll be taking my Business elsewhere. Hope the $27.00 increase was worth the loss of a returning , loyal customer. Yall need to all get on the same page as well with Customer service.

Made a trip from Chattanooga on 7/6/22 to look at a 2016 Honda Coupe (Rebuilt Title) that I was…read moreinterested in buying with cash in hand. The car was Dirty looked like it hadn't been washed in several months. I think it was dirty to hide a lot of body issues Imperfections! I asked one of the employees that was boosting off another car where's KD that I spoke with over the phone before driving 100 miles one way, he just threw his hands up in the air like he didn't have a clue who I was talking about or didn't understand English. Looked like a Junk Yard Beware!

First time buying a used car and other dealerships just weren't making me feel right.. but going to…read moreWoodbury was a good choice. The used car wasn't perfect but Sam, KD, and the receptionist were so kind and helpful. The car needed a lot of work but we chose this dealership because they made sure we were taken care of. I appreciate the staff and mechanics and their hard work. They also have a 30 day warranty on transmission and engine which alot of used dealerships do not. Please check them out!

I was out-of-state in desperate need of help. I called 6 mechanic shops and nobody could get me in…read more I was so blessed because when I called them and explained what was going on, they said to bring it down, even though it wasn't transmission related. And they did a wonderful job. The customer service was spectacular. I really appreciate all that they had done for me.

Jesse and team did a fantastic job with the rebuild of my 2005 F150 4x4 over a year ago. I was so…read moreimpressed, I have just delivered a second vehicle for another transmission rebuild. They do a good job at a good price. They will tell you what they recommend and I trust their recommendations.

BEWARE!!!! BAD BUSINESS!!!! SCREENSHOTS AS PROOF!!!!…read more I recently purchased a truck from this dealership. I worked with Mat Lyons. DO NOT USE THIS DEALER OR THIS SALESMAN. First, I purchased from out of state. I have in writing that the vehicle needed to tagged and titled in my state. He assured me he handled this. It has still not been handled and I've received no paperwork regarding my tag and title. Second, a test drive was never offered when the truck was driven off the lot, and he was informed of a serious wobble noticed on the way home. He lied and told me it just needed to be driven, then stopped responding. All six tires were bad on a vehicle he told me had NEW tires. I know because I just paid to immediately replace them. Third, he promised the truck delivered with a full tank of gas. When I brought to his attention the truck did not have a full tank of gas, he offered to Venmo me $50, but never sent the money. Fourth, He lied to me about the truck being DEF deleted by Ford. It's only half deleted and will cost over $1000 to finish so as not to destroy the engine. I truly thought I could trust this dealership. I was dead wrong. Don't get taken like I have. See Google review for proof. Edited to update I spoke with Shane, the sales manager, who informed me they will take care of my plate "because we have no choice," but they will not honor the rest. Complaint forwarded to the AG office of TN Consumer Protection Division.

So we had our daughters Ford Edge there for 8 weeks waiting for a new engine. They never ordered…read moreit, said it could have been an exhaust system which would have been cheaper. Waited another week to check that, they never did. Husband and daughter went there, never checked anything and was told they should take it to a muffler shop to look at it. THEY ARE A COMPLETE JOKE, unprofessional and worthless so called repair shop.

They never showed up for the appt. And never called to say they were not coming. When I tried to…read morecall them they did not answer or return my call

I would go anywhere else - not professional at all. The mechanical work was OK at best. They left…read morethe lights on - and acted if it was my fault I didn't have the right key fob with me. They had to dismantle the underside of the engine compartment to get enough power to the car to unlock it - not knowing while trying to pop the hood from inside - they damaged the hood closure sensors - so now the computer is sending false error codes. The owner/manager obviously blamed me for all these issues - the guys working there were nice enough - owner -not so much. I am not happy or satisfied with them.

Have took my Bmw here countless times me and my buddy fix ours perfectly fine. Didn't even charge…read moreus that much. Just fix mine again I love elite automotive they're the best

Took my car here and got it back in worse condition. Drove it there didn't drive it back, maf…read moresensor was unplugged, electric power steering sensors was unplugged, they swapped a good transmission into the car and then told me that it was blown, "came out of a running and driving wrecked car", car was in limp mode and still charged me full price for their mess up. Let me save y'all folks money. Never bring your vehicle here.

Absolutely the best place for auto needs. The owner is a great guy and the mechanics are too notch.read more

Great service and nice people! They know their stuff and are honest in what they can and cannot do!!read more