I would like to express my sincere appreciation to the entire team at Kaiser Permanente Hospital on…read moreSand Canyon, especially RN Ehsan and Dr. Amal Puswella of Internal Medicine. RN Ehsan deserves special recognition for his professionalism, kindness, and friendly approach to patients. He made me feel comfortable and treated me with genuine respect and compassion. His positive attitude and willingness to help made a real difference in my experience. I also want to thank Dr. Amal Puswella He took the time to carefully address my needs , follow up with me, and make sure I was receiving the appropriate care. Both RN Ehsan and Dr. Puswella represent the kind of healthcare professionals who make patients feel genuinely cared for. I am very grateful for everything they have done for me and for the excellent care I received at Kaiser Permanente on Sand Canyon.

My son had surgery at this location and everyone that helped us made the process less scary…read more Everyone from the receptionist, to the nurses, the anesthesiologist, and the surgeon were amazing. I also find the hospital easy to navigate which is not normally the case for me. The hospital is clean and organized and there's plenty of help.

We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

I absolutely had the best experience with my testing at Orange Coast Medical today. I had a day…read morefull of tests and had anxiety over it. I could not have asked for a better experience and staff. The tests took place on 2 different floors and from the moment I checked in the staff went over and above from efficiency to personality. The last test was a two part test and I was met by Al Miranda who was the most friendly person of the day. He explained everything thoroughly . He was patient and knowledgeable and walked me through every step. His communication skills were impeccable and his personality shined through. My kids laugh that I love Orange Coast because who wants to go to the doctor or hospital but if you have to they are top notch.

We would like to sincerely thank the two wonderful RNs, Amber and Charlie who took such great care…read moreof my loved one at Orange Coast Memorial Hospital. You are both incredibly caring, patient, professional, and compassionate. Your kindness, gentle manner, and dedication made us feel safe and comfortable during a very difficult time. We are very grateful for you two. Your kindness and excellent care meant so much to my family Highly recommended!

My first time at the new UCI Urgent health and it was excellent. Easy to get to, good parking. And…read morethe staff was friendly, fast, and top notch. My new favorite urgent care.

Best urgent care to go to. They do it all ultrasounds Mri…read moreCt scans and open late. I've been coming to this place for over 5 years. Never had a bad experience. They are fast and efficient and everything is kept clean. Staff and doctors always nice

My son just spent the better part of a month in Foothill Regional Medical Center. Much of that time…read morewas spent in ICU. Although there were many people in the ICU unit that do great work, these are those that are standouts and deserve special recognition. First and foremost is Lyssa P. (RN) without whom I would most likely have never likely found out about my son's hospitalization in the first place. It was her keen intuition and sheer determination that resulted in the hospital being able to locate me and for that I am eternally grateful. Supervisors Deborah P. and Maria N. were also standout participants in my son's medical attention. Marcus L. (RN) and Brandon C. (RN) are truly remarkable bedside nurses - frankly, some of the best I have ever seen (and I have seen many!) They are attentive, compassionate, and most importantly, extremely capable in what they do. I too am eternally grateful for them taking such great care of my son (as well as my emotions!) My son had several other doctors and nurse practitioners watching over him who performed admirably. One, however, truly stands out - his Hospitalist- Dr. Eric Cui who was amazingly communicative, compassionate and competent. It seemed to me that he really "quarterbacked" the medical attention my son received from ICU through discharge. He is an amazing man who truly deserves to be recognized as such. Well done Foothill Regional Medical Center!

I have severe asthma and the humid weather has caused me to have a major flare, preceded by a…read morerespiratory infection. My O2 saturation drops below 90% when I try to sleep. The first visit to this ER was okay - 08/13/26. I saw Dr. Carol Tang. She ordered a breathing treatment and a Decadron injection. She also got me an urgent consult with a pulmonologist ... NOT UNTIL 09/09/26. Unfortunately I was also taking a Medrol Dosepak (from Hoag ER Newport) and both wore off together, throwing me into a steroid rebound. I thought I'd need to go back, I was so short of breath. I suppose Dr. Tang didn't consider steroid rebound. I had a pulmonology consult but no new meds. A sleep apnea study to be scheduled, which doesn't help me now. I was back in Foothill ER with shortness of breath and oxygen saturation dropping into mid to high 80's early Saturday morning, 08/22/26. Dr. John Jiao saw me. He was busy with an indigent drunk and obviously saw me as a distraction that needed to be ejected. Dr. Jiao slapped me on an O2 monitor and since my saturation had gone up to 92% / 93%, he said "I don't know why you're here. There's nothing to treat". I had my oxygen monitored for 20 minutes and I left. I will be filing a complaint against Dr. Jiao. I noticed the diagnosis he chose was asthma and panic attack. Well, if someone can't breathe, the PANIC is real. Too bad I'm not a raging drunk. I would've received better care. I'm also considering contacting CMS Medicare to inform them of how I was treated. Nothing was done, I was disrespected, and I don't think they should be paid for the visit. I'm still struggling with shortness of breath. I was able to speak to my PCP who urged me back to the ER should my oxygen levels drop again. He also prescribed another nebulizer solution to use alternating with Albuterol. I informed my PCP of how I was treated and that I will never go back to Foothill Regional Hospital ER ever again. My preference is Hoag ER - Newport or Irvine. As an Army Vet, I would've been treated far better at the V.A. hospital. Never again!

I've never named names in reviews and I won't start now although I loved my caregivers. Suffice it…read moreto say my treatment was awesome. Knowledgeable, professional caring staff with a personable touch. All disciplines. Top notch facility.

My wife was diagnosed with lymphoma in July and we were referred here to see Dr. Reese. From the…read morebeginning, my wife felt cared for by the doctor and his staff. Since this was during the covid pandemic, I was allowed to go in only for the initial consultation and for her first infusion. They have a great covid protocol in place, so we never felt nervous about her visits. During the initial consult, Dr. Reese spent a long time with us, explaining in detail about the cancer and about what to expect during the treatments. He drew pictures and wrote key words on some sheets of paper we were able to take home and study. We felt he really cared about her outcome. They have a web portal for communication that allowed us to submit questions and usually had Dr. Reese or a staff member get back to us that same day. They were also great at working through insurance issues with us. We never felt overlooked or ignored, and my wife said all of the front office staff and nurses were kind and helpful. Unlike restaurant reviews where you end it by saying "I can't wait to come back!", well, I'll say we do feel comfortable continuing to see Dr. Reese for follow-ups, and should a similar need arise in the future, UCLA Health And Dr. Reese will likely be the first place we ask for!

I want to express how incredibly grateful I am for the care my grandma received in the Emergency…read moreDepartment at UCI Medical Center in Orange. From the moment Dr. June Sadiq walked into the room, I could tell he was genuine, compassionate, and truly cared about his patients. He took the time to listen, answered every question thoroughly, and made my grandma feel comfortable during a stressful time. What stood out most was that he never made us feel rushed. He was attentive, thoughtful, and kept checking on her throughout her visit, which meant so much to our family. When I asked if he could speak with my daughter over the phone to explain my grandma's test results, he didn't hesitate. He patiently went over everything, answered all of her questions, and made sure she understood the situation completely. That level of kindness, patience, and professionalism is rare. Dr. Sadiq is truly a gem. UCI Medical Center is incredibly fortunate to have him as part of its team. Thank you for treating my grandma with such compassion and dignity. We will never forget the difference you made.

If I could give this hospital a negative review, I would. Unfortunately, I had a horrible…read moreexperience, and it was not because of the nurses. The nurses were friendly, caring, and did their best. My biggest issue was with the case managers. My father was admitted to the hospital due to shortness of breath, pneumonia, and cancer. He was placed in the older, run-down side of the hospital. During the summer, the room was extremely hot because the AC was not working, and they provided a fan to try to help. The room itself was also very small and uncomfortable. Again, I want to emphasize that we had no issues with the nurses. They were kind and helpful. The problem was the case management. It felt like the main priority was simply getting my father discharged as quickly as possible rather than making sure he had what he needed to safely go home. He was discharged without several necessary medical supplies and we were told they would be delivered afterward. Unfortunately, the vendor could not provide one of the supplies because the prescription they received from the case manager did not include the required model number. The vendor needed an updated prescription before they could send it. I called the case managers repeatedly, leaving multiple messages and calling every day for over a week. No one returned my calls. We eventually had to contact my father's doctors ourselves to try to resolve the issue. This should not have been necessary, especially for a patient dealing with cancer and recovering from pneumonia and breathing problems. It is extremely frustrating and disappointing to feel like the healthcare system no longer puts patients first. Discharge planning should be about making sure patients and their families have the proper support, medications, and medical equipment--not simply getting them out the door. UCI, please do better. Please consider replacing or retraining case managers who are unwilling to communicate with patients and families and who do not follow through on critical discharge needs. Because of this experience, I would not recommend this hospital, primarily because of the case management and lack of follow-up.

I was treated there a couple of days ago. First the people at the front office were very efficient…read moreand made me feel welcome. Check in was very smooth. The nurse who attended me prior to be treated by the doctor had a pleasant demeanor and made sure I was ok. Then I was seen by PA Kady. He was knowledgable and answered all of my questions and addressed my concerns. The total time of my visit was about 40 minutes from check in to check out and my needs were well addressed. I will definitely be back for any medical issues.

Dr. Monica Harms & Dr. Marlene Yacoob are the best doctors I ever had, we have been with Dr. Yacoob…read moreover 22 years, they take there time with you never in a rush to get you out asap. I highly recommend both of these doctors to anyone who needs a awesome PCP. Keep up the good work @ SCKE Irvine.

there on line customer service is horrendous, the worst, you;'ll loose you time, self- respect,…read moredignity when u stoop to the low inteligence of the staff from all over the world

Absolute worse insurance, the doctors own everything the company the offices and you get 5-8 minute…read morevisits after waiting 4 mos to get in, you are a # ,not a person, felt like I was a side of beef on the track..horrible experience, they are looking to get all patients from Medi-cal to top payers...just what Obama promised.

Wow, last month was my first time at this facility. I took my mom for an X-ray appointment and I…read morepicked this location because I just wanted to avoid the Orange one. Good thing I did because wow, this location is great!!!! My mom was definitely in and out less than 15 minutes if not 10!!!!!! It helps that this facility is small. Parking is so close to where the building is. Checked in for X-ray and we barely sat down, they already came out to call my mom. I walked her in then went outside to wait for her and I didn't even finish my phone call that they already walked her out to me in the garden!! This was totally awesome! if you have been to their Orange location, you would know and appreciate this type of timeliness to the max. I highly recommend you book this location for any of your appointment if you can!!

I picked this provider because I live close by. So I love how close and convenient this location…read moreis. Never have a wait and it's easy to deal with. I'm able to visit my doctor and get lab works done at this one location. Very professional and helpful.