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    United Healthcare

    1.4 (9 reviews)
    Open • 9:00 am - 5:00 pm

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    3 months ago

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    11 months ago

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    6 months ago

    Nice Staff, with great care! I felt like I was in good hands! I didn't have any customer service problems throughout the process.

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    8 months ago

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    South Coast Family Medical Center - Entrance.

    South Coast Family Medical Center

    4.4(178 reviews)
    9.3 mi

    We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

    Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

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    South Coast Family Medical Center - State-of-the-art x-ray machine

    State-of-the-art x-ray machine

    South Coast Family Medical Center - Looking down the hallway

    Looking down the hallway

    South Coast Family Medical Center - The kid room

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    The kid room

    Foothill Regional Medical Center - In addition to primary care and emergency care, we offer a variety clinical and surgical specialties, including general surge...

    Foothill Regional Medical Center

    3.3(243 reviews)
    5.6 mi

    My son just spent the better part of a month in Foothill Regional Medical Center. Much of that time…read morewas spent in ICU. Although there were many people in the ICU unit that do great work, these are those that are standouts and deserve special recognition. First and foremost is Lyssa P. (RN) without whom I would most likely have never likely found out about my son's hospitalization in the first place. It was her keen intuition and sheer determination that resulted in the hospital being able to locate me and for that I am eternally grateful. Supervisors Deborah P. and Maria N. were also standout participants in my son's medical attention. Marcus L. (RN) and Brandon C. (RN) are truly remarkable bedside nurses - frankly, some of the best I have ever seen (and I have seen many!) They are attentive, compassionate, and most importantly, extremely capable in what they do. I too am eternally grateful for them taking such great care of my son (as well as my emotions!) My son had several other doctors and nurse practitioners watching over him who performed admirably. One, however, truly stands out - his Hospitalist- Dr. Eric Cui who was amazingly communicative, compassionate and competent. It seemed to me that he really "quarterbacked" the medical attention my son received from ICU through discharge. He is an amazing man who truly deserves to be recognized as such. Well done Foothill Regional Medical Center!

    I have severe asthma and the humid weather has caused me to have a major flare, preceded by a…read morerespiratory infection. My O2 saturation drops below 90% when I try to sleep. The first visit to this ER was okay - 08/13/26. I saw Dr. Carol Tang. She ordered a breathing treatment and a Decadron injection. She also got me an urgent consult with a pulmonologist ... NOT UNTIL 09/09/26. Unfortunately I was also taking a Medrol Dosepak (from Hoag ER Newport) and both wore off together, throwing me into a steroid rebound. I thought I'd need to go back, I was so short of breath. I suppose Dr. Tang didn't consider steroid rebound. I had a pulmonology consult but no new meds. A sleep apnea study to be scheduled, which doesn't help me now. I was back in Foothill ER with shortness of breath and oxygen saturation dropping into mid to high 80's early Saturday morning, 08/22/26. Dr. John Jiao saw me. He was busy with an indigent drunk and obviously saw me as a distraction that needed to be ejected. Dr. Jiao slapped me on an O2 monitor and since my saturation had gone up to 92% / 93%, he said "I don't know why you're here. There's nothing to treat". I had my oxygen monitored for 20 minutes and I left. I will be filing a complaint against Dr. Jiao. I noticed the diagnosis he chose was asthma and panic attack. Well, if someone can't breathe, the PANIC is real. Too bad I'm not a raging drunk. I would've received better care. I'm also considering contacting CMS Medicare to inform them of how I was treated. Nothing was done, I was disrespected, and I don't think they should be paid for the visit. I'm still struggling with shortness of breath. I was able to speak to my PCP who urged me back to the ER should my oxygen levels drop again. He also prescribed another nebulizer solution to use alternating with Albuterol. I informed my PCP of how I was treated and that I will never go back to Foothill Regional Hospital ER ever again. My preference is Hoag ER - Newport or Irvine. As an Army Vet, I would've been treated far better at the V.A. hospital. Never again!

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    Foothill Regional Medical Center - The Foothill Regional ER has patient satisfaction scores in the 90th percentile and higher was celebrated with a banner.

    The Foothill Regional ER has patient satisfaction scores in the 90th percentile and higher was celebrated with a banner.

    Foothill Regional Medical Center - Trash

    Trash

    Foothill Regional Medical Center

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    UCLA Health Irvine Cancer Care

    UCLA Health Irvine Cancer Care

    5.0(7 reviews)
    1.8 mi•Woodbridge

    I've never named names in reviews and I won't start now although I loved my caregivers. Suffice it…read moreto say my treatment was awesome. Knowledgeable, professional caring staff with a personable touch. All disciplines. Top notch facility.

    My wife was diagnosed with lymphoma in July and we were referred here to see Dr. Reese. From the…read morebeginning, my wife felt cared for by the doctor and his staff. Since this was during the covid pandemic, I was allowed to go in only for the initial consultation and for her first infusion. They have a great covid protocol in place, so we never felt nervous about her visits. During the initial consult, Dr. Reese spent a long time with us, explaining in detail about the cancer and about what to expect during the treatments. He drew pictures and wrote key words on some sheets of paper we were able to take home and study. We felt he really cared about her outcome. They have a web portal for communication that allowed us to submit questions and usually had Dr. Reese or a staff member get back to us that same day. They were also great at working through insurance issues with us. We never felt overlooked or ignored, and my wife said all of the front office staff and nurses were kind and helpful. Unlike restaurant reviews where you end it by saying "I can't wait to come back!", well, I'll say we do feel comfortable continuing to see Dr. Reese for follow-ups, and should a similar need arise in the future, UCLA Health And Dr. Reese will likely be the first place we ask for!

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    UCLA Health Irvine Cancer Care
    UCLA Health Irvine Cancer Care
    UCLA Health Irvine Cancer Care

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    UCI Medical Center

    UCI Medical Center

    2.3(863 reviews)
    10.8 mi

    I want to express how incredibly grateful I am for the care my grandma received in the Emergency…read moreDepartment at UCI Medical Center in Orange. From the moment Dr. June Sadiq walked into the room, I could tell he was genuine, compassionate, and truly cared about his patients. He took the time to listen, answered every question thoroughly, and made my grandma feel comfortable during a stressful time. What stood out most was that he never made us feel rushed. He was attentive, thoughtful, and kept checking on her throughout her visit, which meant so much to our family. When I asked if he could speak with my daughter over the phone to explain my grandma's test results, he didn't hesitate. He patiently went over everything, answered all of her questions, and made sure she understood the situation completely. That level of kindness, patience, and professionalism is rare. Dr. Sadiq is truly a gem. UCI Medical Center is incredibly fortunate to have him as part of its team. Thank you for treating my grandma with such compassion and dignity. We will never forget the difference you made.

    My experience was long, exhausting, and honestly dreadful. I still cannot believe that patients can…read morebe left waiting in the waiting room for more than 14 hours. At first, because I was in significant pain and going in and out of sleep, I didn't fully understand what was happening. As I became more aware of my surroundings, I noticed nurses were continuing to bring other patients back, while many of us remained waiting for hours. I eventually understood that patients were being prioritized based on who the nurses felt needed immediate attention, which I understand is necessary in an emergency department. However, if someone is considered stable enough to wait for that many hours, there should be better communication and a more organized process to keep patients informed and comfortable. The waiting room chairs are extremely uncomfortable, especially for someone experiencing significant abdominal or back pain. The discharge process was another major issue. It seemed like you had to repeatedly follow up with the front desk just to find out what was happening. If you didn't follow up, you could easily end up waiting even longer. There needs to be a clearer and more efficient discharge process so patients know what to expect. I want to make it clear that I do not blame the nurses. In fact, the nurse who initially checked me in was amazing. She was kind, professional, and clearly doing the best she could under extremely difficult circumstances. My frustration is with the system and the amount of responsibility being placed on the nursing staff. They appear to be overwhelmed and overworked, and that directly affects the patient experience and customer service. I am honestly shocked that a healthcare system allows patients to wait this long in pain without a more effective process in place. I understand that emergency departments are unpredictable and that patients must be prioritized according to medical need, but there still needs to be a better way to communicate with patients, provide comfort, and manage the waiting and discharge processes. I hope this feedback is taken seriously--not as criticism of the nurses, but as an opportunity to improve the system for both patients and staff. Nurses should not have to carry such an enormous workload, and patients should not feel forgotten simply because they are waiting for care.

    Photos
    UCI Medical Center - Pavilion 2

    Pavilion 2

    UCI Medical Center - Neurology appointment

    Neurology appointment

    UCI Medical Center - Bloodwork waiting area

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    Bloodwork waiting area

    Restoration Wellness Institute

    Restoration Wellness Institute

    4.4(7 reviews)
    1.4 mi•Quail Hill
    Locally owned & operated
    Available by appointment

    Dr Gama and her team are absolutely incredible. Beyond their knowledge and ability to stay on top…read moreof recent studies for the most updated and effective cancer treatments, what truly sets them apart from anybody else in the industry is their level of care, empathy, compassion, and willingness to see you as a person, not a paycheck. I would highly recommend her to anybody. And as a side note: the parking and accessibility is super easy. Very easy to find, multiple elevators, a free garage with plenty of parking, free valet parking also, super fast and reliable WiFi, and a state of the art building with a newly-renovated massive lawn area. And their office and the building itself are always kept super clean and neat, unlike other clinics that can be dingy where it's clear it hasn't been cleaned in a while--how is that good for your health? Every aspect of this clinic that a patient could want or need has been given the upmost attention to detail and care.

    Dr. Gama and staff are top notch. It is rare in todays healthcare environment where you get…read morepersonalized uninterrupted attention from your doctor. I have been to many physicians and surgeons the past 2+ years, and hands down Dr. Gama and her NP Trish are the best of the best. I sleep better at night knowing that Dr Gama and Trish have my back. I do love the new office - while being upscale, it still has a comfortable upbeat feeling. There is ample parking (and free valet) making appointments seamless.

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    Restoration Wellness Institute
    Restoration Wellness Institute
    Restoration Wellness Institute

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    United Healthcare - medcenters - Updated September 2026

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