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    Irvine Valley Veterinary Hospital

    4.0 (37 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - Irvine Valley Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

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    Rocky Z.

    I strongly recommend not to send your pets to this place, their unprofessional decision will kill those adorable furry babies!!! The beginning of this year, there was a female doctor ignored that my dog had obviously heart issues and insisted on cleaning her teeth and pulled out four teeth without asking us for permission!!!! We picked up her same day, she was in a bad condition, they told us that caused by the anesthesia effect. Two days later we sent her to an emergency care, the doctor ask permission for mercy killing, we refused and brought her home. She survived that day and recovered after we gave her some liquid IV. But she still couldn't make it until yesterday, she died in the kitchen when we got out for groceries, obviously she died due to a heart attack, recently she started coughing very bad day and night. What the hospital made us mad is that they knew my dog had heart illness and coughed bad that day, they still insisted on teeth cleaning procedures and they pulled her teeth out without telling us, the manager explained they had right to pull out teeth without telling the owners, new regulations.... my baby girl is dead now, we really hate those unprofessional people in this place!! If you want your pets die just go there!!!

    Suprise!

    They are incredible people. Hopefully you won't need their services, but if you end up having an emergency with a pet family member, they will be the most gentle and thoughtful people to treat your pet. My wife's cat had a heart condition that most cats get when they get to a certain age, and they will so comprehensive and kind in explaining everything. I have had vet hospitals pressure me to make decisions or speak to me like the animal I've spent a majority of my life with is an object or a possession. But this place will be genuine and humane. I recommend 100%. Rest in peace Simba

    Acupuncture for pain relief

    For some insight to this review Maverick had ruptured 3 disks in his back in March of 2022 in which he was unable to use his back legs and had to undergo surgery. After a few months of rest, recovery, and assistance on my end he was able to regain use of his back legs with some limitations and seemingly no pain. During that time period the neurologist that performed the surgery did not recommend any physical therapy although a shake in his back right leg and apparent resting of weight primarily on his front legs. Fast forward about 1.5 years and Maverick was in very apparent pain and barely able to move one of his back legs again - leveraging only his upper body for movement. This is when we started seeing Dr. Nauss. My experience with Dr. Nauss has been absolutely amazing. He is extremely thorough in his assessments, treatments, and next step plans. Even after Maverick's first treatment, you could see a night and day difference in his pain level and ability to move around. After multiple treatments you could physically feel the difference and relief in tightness around his back and neck (knots removed and body less tense). In addition, you could see the positive change in his personality. Back to being "crazy" and trying to sprint everywhere, play with toys, jump up and down on people, couches, etc. (although we are trying to limit it as much as possible). I can't thank Dr. Nauss and his team enough for the help. Maverick went from a ton of pain, barely walking, and our family stressing about another surgery or potential wheelchair scenario to being back to his old self.

    Chloe P.

    I am so grateful to have this 24hrs vet hospital in my neighborhood. At this point all my 3 pets have been there for urgent care, and each time I was very satisfied with their efficiency, and compassionate interactions. They give you options to wait at home, in your car...etc and give you prompt updates on the situation. I recommend this place!

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    11 months ago

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    1 year ago

    They took wonderful care of my Jupiter when he was sick. I will always be grateful for what they did for him. I miss him everyday.

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    4 years ago

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    Hi Annie! Thanks for your review! We love having you as a PC member!

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    4 years ago

    The staff is always so nice and caring. My pup is happy each visit. They are a little pricey, but worth it!

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    Ask the Community - Irvine Valley Veterinary Hospital

    Review Highlights - Irvine Valley Veterinary Hospital

    Nauss has also done Integrative Medicine appointments with acupuncture, laser, and massage while my puppy was recovering from hip surgery.

    Mentioned in 6 reviews

    Read more highlights

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    Quail Animal Hospital

    Quail Animal Hospital

    4.8
    (466 reviews)

    My healthy and spunky 14 1/2 year old chihuahua suddenly stopped eating and was lethargic and…read morespitting up for two full days. I was able to get an appointment on the morning of the third day, she weighed only 5.4lbs, down from her usual 6+. The vet tech and Dr. Wang were wonderful with her and very patient with all my questions and explanations (as was the staff member on the phone the late afternoon before when I made the appointment). She was given a 10-15 minute hydration infusion as well as injections for nausea and reflux (because of all the vomiting). I also authorized a blood panel. She still didn't eat that day, but the next day woke up with a roaring (yapping?) appetite and all her spunk back. Dr. Wang called me to see how she was doing and to send me the results of the blood panel which he explained was good. He suspects it was pancreatitis and because this is the first time she experienced it at her age, he thinks it will not be chronic. Many thanks to Dr. Wang, a very patient and thorough vet, and the vet tech and staff, for getting us through this.

    New location, as of a few years? (but still in the same plaza, but now next to Oliver's Trattoria,…read moreIrvine Grill, and Wells Fargo) Wow, wow, wow, was I impressed. Everyone was incredible- from the ladies in the front (shoutout to the left-handed one who helped us) to Xavier who was prompt, so sweet and patient, and joked with the million kids I brought, to the lady who brought the payment and explained everything, and the woman veterinarian with long hair and bangs was wonderful! She was soooo informative. Parking's easy, the payment is reasonable and ethical, and I would highly recommend this place to anyone with fur babies. They're so great!

    Irvine Great Park Animal Hospital

    Irvine Great Park Animal Hospital

    4.5
    (182 reviews)

    Dr. Kwon at Irvine Great Park Animal Hospital has been our veterinarian for over 10 years, and we…read morecouldn't recommend him more highly! He has cared for our dog, Teddy, with incredible compassion, expertise, and dedication. Dr. Kwon always goes above and beyond for his patients and takes the time to thoroughly evaluate and accurately diagnose problems and provide excellent treatment. His knowledge, experience, great communication, and skill give us complete confidence in the care of our dog. The staff is also friendly, caring, and professional. We trust Dr. Kwon completely with our dog's health. Thank you so much to Dr. Kwon and his team!

    First and foremost I want to actually start this review with a huge and heartfelt thank you to…read moreDoctor Kwon and his staff. Everyone here has given me and my dog Kira nothing but love, care, consideration and understanding. I rescued my dog Kira from an unfortunate situation when see was what we thought was 4months. Upon our first visit, Dr Kwon right away let me know that she was closer to 6months. Because this is a private practice and essentially a family run vet, Dr Kwon was able to Kira and I out with what was within my budget. He genuinely cares and wants to not only help, but provide the best course of action/treatment that makes sense for your animal. Over the next year, not only was the puppy package that is available at this animal hospital essentially almost all inclusive (I was lucky because Kira was healthy and we didn't need anything outside of the long list of things that were included in that package) but even then, if things came up that wasn't a part of the initial package, the staff and Dr Kwon gave full explanations and worked within my budget constraints. It got to the point that my dog Kira no longer feared,but rather looked forward to seeing everyone at Irvine Great Park Animal Hospital. Lastly, Kira and I needed to relocate out of state back to Hawaii. If you know anything about that process ...it's a lot and it gets very expensive. Dr Kwon and his staff assisted in all the necessary steps needed to make the transition easy and saved me at least $500-$700 on just the necessary blood work (FAVN test) to bring a dog to the state of Hawaii. I highly recommend this place, I need to be up to OC for work every month even after this move and I intend on popping in to visit Dr and Staff only because of the the relationships that we have built over the last yr. Love this place!!!

    Irvine Valley Veterinary Hospital

    Irvine Valley Veterinary Hospital

    3.9
    (607 reviews)

    I had an incredible experience at Irvine Valley with Dr. Manoukian and two of the wonderful…read moretechnicians Cheyene and Kierra, if I could give them more than 5 stars I absolutely would. My dog ate a piece of a sock and after having x rays done at our vet we were recommended to go to emergency for a possible abdominal ultrasound and endoscope. From the very first call everyone who helped me was kind and helpful. They got me in immediately, were extremely calm, and immediately had an action plan. Thanks to their quick thinking we were able to induce vomiting instead of doing a more invasive procedure. The team kept me up to date about pricing and next steps while thoroughly explaining all of my options and possible outcomes. You can tell that everyone who works there loves what they do and I am so incredibly grateful for them. From the moment you walk in your fur baby will be loved on and taken care of I cannot recommend them enough. I will be forever grateful for the care they gave my baby!

    Several years ago, Irvine Valley Emergency Clinic earned my trust when they successfully removed a…read morelarge bone from my dog's stomach by endoscopy. The care was exceptional from check-in through discharge, and I appreciated that they offered overnight endoscopy--a service many emergency hospitals do not. Unfortunately, my recent experience was very different. On Saturday, June 27, my senior foster dog swallowed the head of a toothbrush. Before driving 45 minutes to Irvine Valley, I called to confirm that overnight endoscopy was available. I conference-called the rescue owner so we both heard the confirmation. After check-in, my dog was examined, X-rayed, and given medication to induce vomiting, which was unsuccessful. We were then told the foreign body was in his stomach and that endoscopy would be needed. Around midnight, I was shocked to learn that the veterinarian on duty did not perform endoscopy. He informed me the veterinarian who did had gone home at 10:00 p.m. This was the first time anyone told us the service I had specifically called to verify was no longer available. He informed me they were sending us to an ER in Laguna Hills. However, when I asked what was the delay, an employee told me 'oh they can't do it". I started calling around myself and finally located VEG Costa Mesa, where my dog underwent another exam, another set of X-rays, and ultimately had the toothbrush removed by endoscopy around 5:00 a.m. Had I been given accurate information before I arrived--or even immediately after check-in--I would have gone directly to a hospital that could perform the procedure. Instead, my foster dog experienced unnecessary delays, and the rescue incurred duplicate charges for exams and X-rays. I called Irvine Valley to discuss this with the administrator twice after the incident requesting reimbursement for the duplicate services. Both times I was told the manager would return my call. As of July 4, I have not received any response. I still believe Irvine Valley has skilled veterinarians and has provided excellent care in the past. My concern is with the inaccurate information about endoscopy availability, the resulting delay in treatment, and the lack of follow-up afterward. I hope this review encourages better communication so future clients can make informed decisions during already stressful emergencies.

    VCA PetPoint Medical Center and Resort

    VCA PetPoint Medical Center and Resort

    4.5
    (413 reviews)

    I've written a review before for Dr. Andrew and he is our go-to veterinarian for all our fur…read morebabies. We recently had an emergency with our oldest having constipation so we had to come in on a day when Dr. Andrew wasn't there. Dr. Seggerman was the veterinarian who helped my old boy clear his constipation and she was able to help him do so without sedation. She kept me updated throughout the day with his progress and was very patient with me. I know she is busy with many patients, so I really appreciate the time she took to talk to me and ensure that I knew what procedures were done and confirming the cost with me before proceeding. At pickup, Dr. Seggerman personally took the time to come out and talk to me for my fur babies discharge after her vet technician already came to give me the rundown. I am so thankful that now, I have another veterinarian whom I can trust will take good care of my fur baby and have the expertise in working with cats when Dr. Andrew is not in.

    My dog got to see Dr Kathy today who's here on a limited basis but what a treat! She is truly the…read morebest vet out there - experienced, kind, and loves dogs. I had a situation that Kimberly helped us sort out so super grateful to her - clearly a dog lover too. What initially drew and kept us here were Dr Kathy and the great staff. Over the years, it's been different people at the front desk. Kimberly just reminds me why we have our dog here so kudos to her for listening and advocating.

    Urbanvet

    Urbanvet

    5.0
    (136 reviews)

    Being new to the area it was time to find a vet that we could call home for our two cats. I came…read moreacross Urbanvet and decided to give them a try since my youngest guy needed to be seen as soon as possible. The entire experience was amazing and I'm so grateful for such a positive visit from start to finish. The staff were all so kind and knowledgeable. They were so kind with my little shy guy and I knew we were in the right hands. It's safe to say that this will now be our home vet in the OC.

    My introduction to Urban Vet was under heartbreaking circumstances. I came home one morning to find…read moremy beloved dachshund unable to move and clearly in distress. He was quite old, and I knew in my heart this was likely something he wouldn't survive. I immediately called his regular vet (I'm looking at you CDM Animal Hospital), only to be told, without much compassion, that they were too busy to see him and I should take him to an emergency animal hospital. While those hospitals serve an important purpose, I couldn't bring myself to take him somewhere so cold and overwhelming during such a painful moment. That's when I remembered Urban Vet. I had seen them before when they were located in a nearby shopping center. I called, explained the situation, and they were incredibly kind and told me to bring him in right away. From the moment I arrived, the team was exceptional. They took him back immediately, put him on oxygen, and did everything they could to keep him comfortable. Sadly, it turned out he had a tumor near his heart that had ruptured, and there were very limited options. I made the incredibly difficult decision to end his suffering. The vets were so compassionate and gentle, and they allowed me to hold him in my arms as he crossed the rainbow bridge. I will always be grateful for the dignity and kindness they showed us in that moment. Since then, I've brought both my cat and the dog I recently adopted to Urban Vet, and every experience has reinforced how special this practice is. Every staff member is wonderful and clearly a true animal lover. My pets don't mind going there at all; the office is calm, beautiful, and sun-filled. The vets are top-notch, communicate clearly, and take the time to explain their recommendations. Urban Vet has my complete trust, and I can't recommend them highly enough.

    Bliss Animal Hospital

    Bliss Animal Hospital

    4.9
    (83 reviews)

    I can't recommend Bliss Animal Hospital enough, especially Dr. Nayara and the incredible team…read more My sphynx cat, Dobby, developed an anal gland abscess, and before goiing to Bliss, I took him to two other veterinary hospitals. Both recommended surgery under anesthesia. The problem is that Dobby has a heart condition and von Willebrand disease, so his specialists do not recommend anesthesia unless it is absolutely necessary because of the risks involved. At the other hospitals, I felt completely hopeless. I was essentially being told that if he had surgery there were significant risks because of his medical conditions, but if he didn't have surgery there were also risks if the abscess worsened or ruptured. Basically they said that this will not resolve on its own without surgical intervention and being put under anesthesia. As his mom, I felt like there was no good option and I was terrified of making the wrong decision. When I brought Dobby to Bliss Animal Hospital, everything changed. Dr. Nay took the time to carefully evaluate him instead of immediately recommending surgery. She was able to express more of the abscess, gave him a long-acting antibiotic injection, and even contacted Dobby's cardiologist to make sure the pain medication she wanted to prescribe would be safe for his heart. That level of thoroughness and teamwork meant everything to me. Because Dobby was having leakage from the abscess, he developed a severe skin burn around his rear end that looked incredibly painful. Dr. Nay recommended medical-grade Manuka honey, and it honestly worked like magic. The area healed so quickly, and it brought him so much relief. The results were incredible. The swelling continued to go down, the abscess completely resolved, and Dobby healed without needing surgery. I am beyond grateful that Dr. Nay looked at Dobby as an individual instead of taking a one-size-fits-all approach. I also want to give a special thank you to Wilma. She was so kind and compassionate with Dobby and treated him with so much love. When I needed medication for him right away, she went out of her way to help me get it as quickly as possible. That level of kindness is something I'll never forget. I'm a total mama bear when it comes to my boys, and I know I ask a million questions because I want the very best for them. Not once did anyone at Bliss Animal Hospital make me feel like I was being difficult. Every single person was patient, understanding, and genuinely cared about Dobby as if he were their own. Thank you, Dr. Nay, Wilma, and the entire team at Bliss Animal Hospital. You didn't just treat Dobby, you treated him with extraordinary compassion, respected his unique medical needs, and gave me hope when I truly felt like there wasn't any. I will always be grateful for the care you gave my sweet boy.

    Bliss Animal Hospital saved my cat's life. Words really aren't sufficient to express my gratitude…read moreto this team. I came in here for the first time after our previous vet could not identify my cat's issue, and it was only getting worse and costing more money that I did not have. My cat was suffering, and I was on my last legs trying to find someone to help him. Once he was seen by Dr. Nai, not only did she know almost immediately what it was (without all of the tests I spent tons of money on at my previous vet, for them just to tell me it may be a gut issue, which it absolutely was NOT), Dr. Nai was so present and so in tune with my cat, who she had never even met. I couldn't believe that these nurses, doctors, and staff were treating me and my cat like family, and what matters more than ANYTHING to this team is heart, compassion, awareness and healing your baby. You can truly feel the love that they have for these animals emanating through all of the staff. I will recommend this hospital to literally everyone, and I am a forever customer now because I got to bring home my son, who was purring, at ease, and now on his path to healing, all because of this hospital. I was a stranger to them, yet they treated me and my cat like souls who needed guidance and help before anything else. I think that speaks incredible volumes about what this hospital really is about. Dr. Nai, you are an angel sent from heaven. I truly mean that from the bottom of my heart, and whether you know it or not, I will never forget the way you treated me and Small for the rest of my life. Nurse Priscilla, Winnie, Brittany, and everyone involved in my cat's recovery-this is the best gift you could have given me. I drove home with my cat with tears in my eyes of pure gratitude that my son gets to stay beside me, these doctors, and this staff treated me like a human being, not a dollar amount. They treated my cat like an absolute KING and spoiled him silly! They love animals so, so, so much. Honestly, anyone in the area or even further- this is the hospital you want to bring your baby to because regardless of who you are, what you have, or don't have, they are there for you in a time that often is so scary, lonely, and worrying. I wish I could say thank you in a thousand more ways, but with all that being said, thank you for saving Small. I would have done anything imaginable to help him, and they took that burden off my shoulders and took it from there so I could truly rest knowing he was in the best of hands. Every single one of you will always be in my thoughts, and I genuinely feel indebted. Thank you so much, everyone. Thank you so, so much. Love, Taylor and Small

    Northwood Animal Hospital

    Northwood Animal Hospital

    4.4
    (192 reviews)

    LARGE DOG OWNERS BEWARE!…read more We took our senior dog (rescued one week before) to Northwood Animal hospital because of great Yelp reviews. On closer inspection, you can see that they're great with small animals (hamsters, rabbits, cats, etc.) but larger dogs may be a weak spot, and here's why. The examination room was probably 6'x6', and over half of it was covered by an examination table that couldn't be pulled up because of a small animal scale on it. The net result of this was that our 60-pound dog could only see the feet of people in the room. We notified staff that our sweet girl was a little nervous with new people, and it seems that the vet tech got the memo. The tech was the best part of our experience--even though our dog was nervous, the tech did an amazing job introducing herself to us and our dog, giving her space, etc. It all broke down once the vet came in. Dr. J (Meena Janbahan) came in, did not introduce herself to us, and immediately took our dog by the neck to test her sinuses. While we understood that there was a legitimate medical reason for doing that, her failure to introduce herself to our dog (didn't even offer a hand to sniff), made our dog extremely anxious. Our dog gave about 3-5 seconds of whining before delivering 2-3 warning barks and backing up to us. The vet tech took our dog outside for a brief walk--when they came back, our dog was anxious but okay with the tech--but she did not like the vet. We were in shock that a professional would do this to a dog that had just been rescued and lived on the street before coming to us--but the more we thought about it, we figured that it was absurd to introduce herself to any dog that way. Dr. J followed up this moment by being extremely aloof and dismissive. Our dog had shown no signs of protectiveness at this level before, and Dr. J insisted that there was an inherent problem with our dog based on this meeting (where Dr. J, again, greeted our dog by wrapping her hands around her throat). We began to doubt ourselves and our dog, and would've continued to unless we had gone to another vet (more experienced with dogs) elsewhere, Dr. K (Kirollos Abdelmalek), who introduced himself much more calmly to our dog and assured us that our dog was not behaviorally volatile (see my review of Quail Animal Hospital for more on this experience). The icing on the cake was the $1,000 estimate for our visit. They waived the examination fee because our dog was a rescue, leading to a grand total of $977.80. The itemized receipt is attached to this review, but they don't tell the full story. We were strong-armed into the influenza vaccine (they said they wouldn't give anesthesia without it... which is not standard practice from AVMA guidelines by our understanding), and told that our dog had an ear infection despite the vet saying she was unable to "get a look at her ears." The cytology for the ear infection and treatment being given at the same time also made us raise an eyebrow. Fortunately, we opted to decline all services and see another vet for our dog instead (again, see my review of Quail Animal Hospital for the much better experience). Overall, I would have given Northwood Animal Hospital one star, if it hadn't been for the vet tech who assured us that we were not crazy, despite clear efforts of the business to charge us a ridiculous amount and misrepresent our dog's behavior. It is odd that they would market services for large dogs given that their practice seems--from personnel to facilities--ill-prepared to care for them.

    You know the feeling where you're in panic mode and trying to get answers but come up empty so…read moreyou're sitting there frantically googling and calling a bunch of places only get more disappointed and stressed ? Yup that was my day after spending 4 hours at the vet only to come up empty. My little senior yorki, Basil, was recently diagnosed with degenerative disc disease. She's been unable to walk with her hind legs for a few days. Our vet pretty much told us to go seek a treatment plan from an orthopedic surgeon and didn't give us anymore info on what else we can do to help make her more comfortable in the meantime. I spent my entire morning making phone calls to different clinics asking if they offer orthopedic care at the facility and got turned away by ALL of them. That was until I called northwood animal hospital. Let me clarify. They do NOT have an ortho specialist here at this facility, I did not end up taking my pet here so this review isn't about how well the vet took care of my baby. However, Maria, the person that picked up my phone call was the most helpful person I've dealt with the entire day. Not only did she take her time going over her roster of places that do offer ortho care in the area, she also took her time explaining the varies treatments they specialize in and how it might help Basil's case. She asked about Basils condition and referred me to 3 different clinics. With the care and patience put into a simple phone call when Basil is not even a patient there, I'm certain that there's no difference once you're there in the office with the vet. Def switching over. I have a wellness checkup for Basil next month with the vet at this facility so I'll update then.

    Culver Pet Clinic

    Culver Pet Clinic

    4.4
    (121 reviews)

    This is regarding exams for Katniss and Gigi on Wed, 11/26…read more I used to like bringing my two cats here. Sadly, now I just have one cat (Gigi). Katniss passed/we had to put her down on Monday early early morning: 12/1. :'( Jennie, Aranza and I had texts going back and forth. I asked for an appt. so we scheduled the cats to come in on Saturday, 11/15 (which was cancelled due to me not having gabapentin for the fur girls-ran out). I stated some concerns with Katniss and that she wasn't eating as much, lost some weight, and hiding...instead of saying, let's get you right in to see what's going on with her, I was told they need their Gabapentin to come in... When I came in finally with the kitties on Wed, 11/26, the vet tech gals: Jennie and Aranza weren't that friendly or welcoming. Hui who used to be there before was wonderful. They have been ok in the past but maybe more upset about something lately...not sure. Dr. Oakley later came in and I have liked her and respected her and her skills in the past but she isn't the warmest, although laughs sometimes but I felt her bedside manner not great. She looked at Katniss and said she's lost half her weight, was furiously writing notes and alluded to Katniss maybe having something serious=and may have to go into hospice and have cancer. She got the blood tests done and ultrasound and showed me reports. This was all very concerning of course. I felt what was disappointing is she kind of harped on the fact (and seemed to shame me) that I said the cats went on a hunger strike with royal canin urinary so diet, and by that I didn't mean that they weren't eating at all but less. Dr. P. who I met with year prior with the kitties stated they MUST be on that diet or at least Katniss since she had bladder stones so I was following directions. They were only eating less like a day or two...it wasn't many days. And I would never starve the kitties or something! I got new food they liked on Sunday, 11/23 "Gravy lovers" and they were both eating more again. So katniss was going through all this and we were directed to go to emergency room for pets (AVSG in Tustin). Before this, Dr. Oakley did an exam for Gigi and said because she's a pound less, she shouldn't have bloodwork done or rabies vaccine. I thought that was a ridiculous because she was probably losing just a little weight due to not liking the royal canin so wet food and even the dry food a bit (I'm wondering with the wet food if it was a bad batch). I didn't get the precaution ( because Gigi wasn't showing any signs of illness and has been healthy) but maybe vet was just more focused on Katniss and didn't want to make her upset/or thought Gigi could act up...but btw, they both had the gabapentin that is apparently required and I gave them both 2 hours before appts, so they weren't in any feisty mode! Just FYI, I took Katniss to the emergency Vet on 11/26 directly after this appt. Gigi we took home. Katniss was not in great shape and had to be hospitalized and I talked to vets every day and visited every day. She had fluids, feeding tube since not eating own food much. They said she had kidney chronic disease and an acute kidney issue...not sure how this was caused...I've looked around my place and garage and don't think toxins led to this . The emergency vet said it could have just been as simple as not eating or drinking as much one day. And she may have had pancreatitis too which could have contributed. Sadly, Katniss did not make it...and before this, I got a text from Owen from C. Pet clinic asking about Gigi...why not ask about Katniss? I responded what Katniss was going through and he responded but maybe got name wrong? I got an automated email the other day that said...Gigi still needs to finish up appointment or something. That seemed totally tone def and there was no mention of ...we are so sorry for your loss re: katniss. Maybe If I got her in earlier to appts, things could have been better and she would have lived! But if that's not the case...at least let people bring their pets in without the gabapentin especially if the cat is low energy and feeling not well anyway. That seemed very unthinking and not thoughtful. I'm not sure if I'll be going back here, but wish everyone the best of luck. I have trusted this business for years but now I don't have the same trust that I had in the way the vet techs and this vet do things. I may call and speak to manager too. I'm very sad re: losing katniss and I could have had an earlier appt. and not had to wait for the gabapentin! Did Jennie or staff get that I needed to bring in Katniss especially asap? Anyway, it is what it is but disappointed for sure. Some things may have turned out differently if there wasn't a canceled appt. due to the gabapentin issue. Also, it's odd katniss had kidney issues when none of your previous tests showed this, so maybe something missed or dropped out.

    Dr Pascucci is great! I feel so fortunate to have found her many years ago (in a different clinic)…read morenow here at cpc. I followed her here basically. Shout out to the front dest as well they are kind and courteous.

    Irvine Valley Veterinary Hospital - vet - Updated August 2026

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