They go above and beyond to take care of their patients and families/loved ones. I appreciate the energy and time that the staff takes to ensure everyone leaves taken care of to the best of their abilities. read more

I'm extremely disappointed with the care my cat received here and with how multiple concerns were handled. My cat was spayed here and began having complications almost immediately. Her incision and stitches did not look right, and she developed open wounds, signs of infection, and significant discomfort. I contacted the office multiple times, sent photos, and brought her in for a follow-up, yet I was repeatedly told that everything looked normal and that she was fine. After continuing to raise concerns, I was finally told to take her to Irvine Valley Veterinary Hospital. I spent the night there and was charged nearly an additional $1,000 to have her incision re-stitched. It was incredibly frustrating to have repeatedly voiced concerns, only to end up paying significantly more to address a problem I had been told multiple times was "fine." I expressed how unhappy I was with the situation and was told the medical director would contact me. I never received a call. More recently, I noticed a pattern on the whites of my cat's eyes and sent a photo to the office. I was told by the vet that it was not normal and that I should either bring her in or see a veterinary ophthalmologist. I followed their recommendation and went to the ophthalmologist they referred me to, only to be told after a 20 second exam that what I was seeing was completely normal. I still had to pay the office visit and exam fees. Between the complications from her spay, my concerns being repeatedly dismissed, the lack of follow-up from the medical director, and being unnecessarily worried and referred to a specialist for something that turned out to be normal, I've lost confidence in the care provided here. My experiences with Dr. Ramos and other veterinarians at both the primary care office and hospital have left me feeling that my concerns were not taken seriously and that the level of care, communication, and professionalism was not what I would expect from a veterinary practice. Unfortunately, I will not be returning. read more

I've been here about three times. I normally take both my cats here. I needed a vet that was friendly, certified, and most of all, full of empathy - my babies are my babies. This vet place totally gets it! I love how welcoming they are to my fur babies - they address them as Ms. karma and Mr. Nico. They're very up front about cost and they do take Pumpkin insurance and have payment plan's available. Friendly vets, calming environment for cats. read more

Irvine Valley Veterinary Hospital - Veterinarians Near Me - Irvine, California

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I had been taking my 15 year old Chihuahua mix, Lilly, to Irvine Valley Vet for a few years. She had heart disease, and after several fluid drains, I knew it was time to let her go peacefully. Sadly, my experience on October 22, 2025 with Dr. Aida Kasaei was devastating. The technician was kind and explained the process well, but once the sedation was given, Lilly began breathing rapidly and became unresponsive. The technician took her to place the IV for just a minute, but when they brought her back, she was already gone. Despite that, Dr. Kasaei quickly injected multiple vials into her IV for the anesthesia and euthanasia, insisting she was still breathing even though it was clear she had already passed. Everything felt rushed and cold during what should have been a calm and loving goodbye. It felt as if she wanted to be sure to use the vials since I had already paid, instead of allowing me a peaceful moment with my dog. I didnt even get to be there with her when she took her last breath. That will forever break my heart. I have spent thousands of dollars here over the years, and this visit alone was $447.37 for euthanasia and cremation. Their prices have always been extremely high. On top of that, there had been multiple inconsistencies in Lilly's medication dosages over several months, which was very concerning. While some staff members are wonderful and caring, I cannot recommend this hospital for end of life care. My trust was broken, and the experience was deeply traumatizing. I will never bring a pet here again. read more

Irvine Valley Veterinary Hospital - Lilly - Veterinarians Near Me - Irvine, California

My dog had an ear infection the night before Christmas Eve and was struggling (we were traveling and hadn't brought his medication or a proper cone). IVVH was able to see him the next morning and I had pleasant experiences with everyone we interacted with (front desk, vet tech, the vet herself). They were able to help clean his ears and apply some medication so my dog could start feeling better. read more

I've never seen a vet scared of dogs before, but here we are. We took our husky/shepherd mix in for an exam and Dr. Ramos came in looking and acting like someone who suffers from legitimate PTSD of dogs. (If this is actually the case and she was attacked by a different dog, I can empathize with her, but treating my dog poorly because of it is unacceptable to me.) My dog showed ZERO signs of aggression, and was gently eating the treats offered. Dr. Ramos didn't even try touching him, but within 90 seconds said she needed to take him to the back to MUZZLE him. I replied by saying, "whatever you need to do to be comfortable". However, EVERY other vet/vet tech my dog has ever met has loved him for how sweet he is. He was doing great with IVVH's vet tech as well. 2 minutes later I hear my dog scream like he's never screamed before, and after they brought him into the exam room for our help I'd never seen him so scared, or heard him breath so hard out of fear. I've also never heard him growl the way he did while Dr Ramos was squeezing anal glands. I've seen groomers do a better job of doing this. She should NOT be around large dogs WHATSOEVER. Shout out to the front desk woman and the vet tech on duty though. They're the only reason I gave 2 stars. Whoever owns this place needs to give them both a raise. They handled my irate attitude with empathy, and I tried to make sure they understood that I was not mad at them. read more

I strongly recommend not to send your pets to this place, their unprofessional decision will kill those adorable furry babies!!! The beginning of this year, there was a female doctor ignored that my dog had obviously heart issues and insisted on cleaning her teeth and pulled out four teeth without asking us for permission!!!! We picked up her same day, she was in a bad condition, they told us that caused by the anesthesia effect. Two days later we sent her to an emergency care, the doctor ask permission for mercy killing, we refused and brought her home. She survived that day and recovered after we gave her some liquid IV. But she still couldn't make it until yesterday, she died in the kitchen when we got out for groceries, obviously she died due to a heart attack, recently she started coughing very bad day and night. What the hospital made us mad is that they knew my dog had heart illness and coughed bad that day, they still insisted on teeth cleaning procedures and they pulled her teeth out without telling us, the manager explained they had right to pull out teeth without telling the owners, new regulations.... my baby girl is dead now, we really hate those unprofessional people in this place!! If you want your pets die just go there!!! read more

Irvine Valley Veterinary Hospital - Veterinarians Near Me - Irvine, California

Just don't go here, when I first went there, there team was amazing but ever since they changed management and remodeled, it just went horrible. read more

They took wonderful care of my Jupiter when he was sick. I will always be grateful for what they did for him. I miss him everyday.

They are incredible people. Hopefully you won't need their services, but if you end up having an emergency with a pet family member, they will be the most gentle and thoughtful people to treat your pet. My wife's cat had a heart condition that most cats get when they get to a certain age, and they will so comprehensive and kind in explaining everything. I have had vet hospitals pressure me to make decisions or speak to me like the animal I've spent a majority of my life with is an object or a possession. But this place will be genuine and humane. I recommend 100%. Rest in peace Simba read more

Irvine Valley Veterinary Hospital - Suprise! - Veterinarians Near Me - Irvine, California

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I brought my dog in around 9am on a Sunday after she neglected to eat breakfast, threw up 3x and it had a bit of blood in it, and she was very lethargic. When we arrived, there was one other person in the waiting room. I understand that others may have had appointments so that may be irrelevant. But none the less. Upon arrival, they asked an abundance of questions regarding what's going on with my dog. Additionally they charged $99 for an exam. JUST an exam is $99. What does the exam consist of? A vet tech asking the same exact questions that the lady at the front did, and checking vitals. That is $99. If you ask me, that is insane. Checking vitals and questioning for symptoms would have to happen regardless of any additional testing they need. Highway robbery. Surprisingly *enter sarcasm here* they weren't able to adequately diagnose anything after just checking vitals, so they hit me with a few options: bloodwork, fluids, fecal exam, anti nausea pills, and pills to help restore her stomach lining. All for a whopping $898. Don't forget, I also paid the $99 for the exam. So without any information, I would have paid $1000. I asked to move forward with just blood work. After the bloodwork came, it showed up normal, but the doctor said he noticed that her liver enzymes were elevated. After a quick chat gpt search I was comforted to know that is extremely normal when a dog experiences some sort of GI issue (throwing up). The doctor, did not mention this. Instead he asked me "how much money are you willing to spend?" He then proceeded to tell me all of the things that he could test for, and asked me which one I would like to do. I was shocked, as I am not a vet, so I had no idea. When I asked him what he recommended, he proceeded to just explain the different tests. SO, i decided, give her the fluids, give her the pills, and we can be on our way. In total I ended up spending $900. We also waited for 3 hours. Which brings me back to my original comment that we were there with 1 other person in the waiting room. We waited 3 hours for the results of a blood test that takes 30 minutes,. Since this vet visit, my dog has been totally normal. She must have just ate something she shouldn't have. All she needed was some fluids and for whatever it was, to pass. But $1000 for uncertainty, a 3 hour wait, and to be asked "how much money are you willing to spend?"-- no thanks. Hopefully I don't need to come back to any vet hospital at all, but if i do, definitely won't be this one. read more

For some insight to this review Maverick had ruptured 3 disks in his back in March of 2022 in which he was unable to use his back legs and had to undergo surgery. After a few months of rest, recovery, and assistance on my end he was able to regain use of his back legs with some limitations and seemingly no pain. During that time period the neurologist that performed the surgery did not recommend any physical therapy although a shake in his back right leg and apparent resting of weight primarily on his front legs. Fast forward about 1.5 years and Maverick was in very apparent pain and barely able to move one of his back legs again - leveraging only his upper body for movement. This is when we started seeing Dr. Nauss. My experience with Dr. Nauss has been absolutely amazing. He is extremely thorough in his assessments, treatments, and next step plans. Even after Maverick's first treatment, you could see a night and day difference in his pain level and ability to move around. After multiple treatments you could physically feel the difference and relief in tightness around his back and neck (knots removed and body less tense). In addition, you could see the positive change in his personality. Back to being "crazy" and trying to sprint everywhere, play with toys, jump up and down on people, couches, etc. (although we are trying to limit it as much as possible). I can't thank Dr. Nauss and his team enough for the help. Maverick went from a ton of pain, barely walking, and our family stressing about another surgery or potential wheelchair scenario to being back to his old self. read more

Irvine Valley Veterinary Hospital - Acupuncture for pain relief - Veterinarians Near Me - Irvine, California

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My senior 14 year old dog randomly developed a limp and was screaming in pain so in my panic, I called Irvine Valley Vet to see what their wait time was. When they said they could see him in 30 minutes, I rushed him over. It turned out to be just a bee sting to his paw but I was so impressed by their facilities, the level of care, and the warmth of the staff. I felt so comfortable knowing they were there to help and although the bill was steep (as expected, it was an ER after hours call), I'm glad they gave me peace of mind. read more

I've had the (unfortunate) pleasure of visiting the IVVH Sand Canyon emergency clinic several times now. I can say with certainty there is no other staff I trust more with the health and safety of my pets. The staff is patient, kind, knowledgeable, and highly trained. The wait times are also reasonable which is an incredible feat given the amount of animals that pass through this facility. If you're looking for a vet hospital, you should highly consider IVVH. read more

I am so grateful to have this 24hrs vet hospital in my neighborhood. At this point all my 3 pets have been there for urgent care, and each time I was very satisfied with their efficiency, and compassionate interactions. They give you options to wait at home, in your car...etc and give you prompt updates on the situation. I recommend this place! read more

Irvine Valley Veterinary Hospital - Veterinarians Near Me - Irvine, California

I went to the Sand Canyon location yesterday after my senior chihuahua has been having some on going sinus issues. It's been about 6 months of going to see his primary vet regularly with not too many answers and the attention to care just wasn't there. I opted to try this location after hearing rave reviews of their staff and I am so happy I did. We met with a vet named Tarlan who gave such care and time to our concerns. Although much of what she said in terms of on going care and at home remedies compared to the previous vet, the level of her care exceeded our previous experiences. She even offered some OTC remedies to keep our senior pup comfortable in his final months or years. The entire staff were all very kind and professional and the office is extremely clean which tells you everything about a business. read more

Dr. Glore at Irvine Valley Primary Care is professional, caring, thorough, and knowledgeable. She has helped me understand my dog's prognosis and the best treatment plan for him. She is very personable and really cares about your pet. Heidi read more

I rather pay $350 a year to have my baby taken care of whenever we need than pay by the visit and having to wait a long time while my baby suffers. Easy choice. read more

Great staff, they gave our dog a fighting chance! It was a little too late unfortunately after another vet failed her wasting precious time! This group was thorough and compassionate to our situation. They tried everything to help our girl. They went above and beyond. Audrey went out of her way to get our girl critical medication that was not available in any pharmacy. She found it for us locally, getting it in our hands, thanks to her efforts. read more

They charge a $350 annual membership fee to see a vet. Prior to covid they were great had such a great experience for years and then they decided they could make more off their customers by marketing the idea that paying an annual membership you can make an appointment and see a doctor (like any other office) and you get vet visits free. So that $80 vet visit (if you only go one a year) is essentially $350 dollars on top of anything else you may need to pay for like blood work, vaccines, etc. They do have an emergency location that you can go to but they are so unorganized, no one knows what anyone else is doing. You will go over the same questions multiple times because no one makes notes within your file. AND if you need a prescription they will tell you that you'll need to get that from a primary care doctor which conveniently for them is only at their other location that will require you paying the $350 annual membership fee. It's so unfortunate that they are taking such advantage of people and hiding behind the pandemic as an excuse to hide the fact that this is nothing more than greed. read more

I would not recommend this veterinary office to anyone. We pay an expensive yearly membership that cannot be broken only to be met with extremely limited office hours and incompetence. Although the staff always appears to be friendly, we have encountered several errors in scheduling, medication pickup locations, and excuses. We just left our scheduled appointment in which we have had to reschedule multiple times. The staff claimed to have no recollection of the scheduled procedures that we spoke of the last appointment. We were asked to schedule another appointment for the following day at an earlier time. Unfortunately we had already taken time off of work for this appointment. We only receive offers to schedule appointments between Monday-Wednesday and only until 2:30. If you don't work and have a ton of time to keep rescheduling appointments during the weekday then this is the vet office for you. While I can understand that being short-staffed can impact customer service and availability, I can't understand why I pay a membership for this vet office as it presents itself to provide "high-end veterinary services". read more

Best Vets ever! Love that they do everything in front of you (some vets have you just drop your pup off & wait in the car). Everything about how they operate here feels very open and modern. Everyone has been very friendly, obviously love animals and they show it in their patient care. read more

Irvine Valley Veterinary Hospital - Thunder Downunda - Veterinarians Near Me - Irvine, California

This veterinary practice is top notch! They have been treating my dogs for two years now. My small dog just had a dental and I was kept informed of the progress through the procedure. The staff is great and easygoing. And now they have added Sunday hours! You will not be disappointed! read more

Can't say enough good things about Irvine Valley Vet and Dr. Nauss! We moved to Irvine a little over a year ago and really struggled to find a vet we liked (we saw several, our dog has allergies) - finally we found Irvine Valley and immediately we loved the place. They're so patient with our dog and it's clear they genuinely care about her health. At every chance they go above and beyond. We recommend them to everyone. If I could give ten stars I would! read more

Very kind and friendly- took us as a walk in. Our Prince is old and they were so kind and gentle. Didn't try to sell more then what was needed. Facility was very clean and welcoming! read more

Pet passed to due veterinary negligence. Phone call after phone call the receptionist and exotics animal doctor I talked to constantly gave me a different answer or direction in what to do in case my pet wasn't eating or taking the medication. read more

I brought my dog here in the middle of the night after she experienced a seizure. The staff was amazing. I did have to wait a few hours before my dog could see the doctor, but maybe it was a busy night. They took her in for some standard/basic exams and then the doctor came in to discuss the results. I was feeling super anxious the whole time, but the doctor was so calming and reassuring. I could tell he genuinely cared for animals. I'm glad a place like this exists and that I was able to get her checked out that same night read more

Just wanted to give the staff and Dr C Bobula a shout out. On Monday I took my new puppy in who tested positive for parvo. I wasn't pressured into any unnecessary added costs, they listened to me didn't make me feel guilty about not being able to admit my pup. I was given outpatient supplies / medications / and instructions, and currently my pup is doing well! They listen and care here Dr bobula is incredibly empathetic and informative, this will be my go to now, if any emergencies happen in the future. read more

Dr. Nauss is an excellent vet. He is very smart, but also extremely kind and compassionate. You can tell when he examines your dog that he cares how they are doing. He is extremely personable, responsive and helpful. I don't know how he does it, but he always remembers details about my dog. And he knows soooo much about veterinary medicine. He became our vet as my dog is in advanced stage of renal disease. He has been a blessing during this time. He's knowledgeable, practical about finances and able to talk about quality of life decisions and grief. I feel very supported and I'm grateful to him. The staff - Frida, Destini and everyone is so nice, helpful and supportive. They have all been the best during a very stressful time. read more

The staff is always so nice and caring. My pup is happy each visit. They are a little pricey, but worth it!

Dr. Nauss and Dr. French are both amazing! They are gentle, patient, and caring with my dog (who can sometimes be anxious). They are also very knowledgeable, great at explaining things to me, and patient with my questions. I love the membership system where exams are included for the year! My dog has had quite a few health challenges and it's so nice to just bring her in if I have any questions. I'm usually able to get appointments easily and quickly; usually same day or next day if something urgent comes up. Dr. Nauss has also done Integrative Medicine appointments with acupuncture, laser, and massage while my puppy was recovering from hip surgery. All of the vet assistants and the front desk are so friendly and helpful too! Also, I think it is a big bonus that whenever I need to bring her to the emergency hospital, they have all of our records on file already because we are members at the primary care facility. It is nice to have everything in one place. read more

Our 11 year old Border Collie randomly began screaming out of the blue. We called around to emergency vets and the only one that not only didn't have as long of a wait, but the only who texted me to complete information on our dog to expedite things when we got there. Having never been there before, we were impressed with the professional and courteous staff, the clean facility and the veterinarian. Because our dog's pain was so bad, they were able to see him quicker. Dr. Bobula was so kind, gentle and knowledgeable. She really cared about or dog's wellbeing. They were also caring to us as well. We highly recommend coming here! read more

We tried IVVH today and were pleasantly surprised. The front staff, Ashley was very nice and helpful. Dr. Nauss is very caring and patient with both our anxious puppy and us. He is very knowledgable, great at explaining things, and answered every question that we had. It was our first time, so we were a bit skeptical but it looks like we will be staying here permanently :) read more

Dr. Nauss has been a practicing vet for over a decade. He is extremely knowledgeable about both cutting edge veterinary care techniques, as well as general topics. The technicians and staff are equally skillful. You won't find better veterinary care in OC than Irvine Valley Veterinary Hospital. read more

IVVH staff and Veterinarian treated us so wonderful and took such good care of our newly adopted dog Coco. Coco felt so comfortable in the consolation room that she lad down started to fall asleep. After her examination and treatment she came out so happy and relaxed. IVVH is a awesome place to have your pets cared for. read more

This vet is AMAZING. I don't know what took us so long to sign up for the membership here but now that we have we have undoubtedly saved the amount of money the membership costs of not more. We have gotten our dog into the vet within 48 hours of reporting an issue where our previous vet would have taken WEEKS. both vets are extremely kind and knowledgeable and you can tell they genuinely care. We see Dr. French more often and I can honestly say she is one of the most wonderful people and vets we've ever seen. All of the vet techs and the front desk are professional but warm and our dog is no longer nervous about being at the vet and that speaks volumes. We are so thankful for such a wonderful vet that we trust and that also doesn't cost us hundreds of dollars per visit. I would recommend this vet to everyone and anyone! read more

I contacted the Irvine Valley Pet hospital to see a African Dwarf Frog with bloat. They want $178.47 to see an animal. This does not include treatment, only the visit. A fee this high to walk in the door is usury, not usual or customary and shows that they are doing their best to take advantage any customer. When I asked about the fee the rep responded that they have payment plan available:) read more

We were fortunate enough to win a membership to this clinic so thought we would give it a try. The membership covers exam fees for a year. We have now seen both Drs that work here and have really been impressed by both! They are both caring, patient and you can see they really love what they do with how they interact with you and your pets. The front staff is always so pleasant and they send sms reminders for appointments as well as allow you to schedule all via text, which if you are busy, is a wonderful pro! They also let me know about their app to earn savings on future vet Visits as well. Just overall a great place to be connected to in my opinion :) they are very active in the community and encourage community wellness! We will be moving our second pet here when he is also due for a visit. I am surprised this clinic doesn't have more reviews overall, but you have to start somewhere :) one good review at a time, they really do deserve it. Thank you to all the staff! read more